Citadel - Gastro Boutique Hotel- Готель Цитадель Львів

Hotels
9.6 (160 reviews)
Grabovsky Str.11 , Lviv , ua

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Excellent service
Beautiful location
Comfortable and clean rooms
High-quality food and beverage
Cons:
Thin walls
Uncommon payment practice

Categories

Cleanliness
9.51
Guests frequently mentioned the cleanliness and comfort of the rooms.
Service
9.99
The staff was consistently described as helpful and friendly, indicating excellent service.
Location
9.82
The hotel is located in a quiet area near the center, with easy access to local attractions.
Room Quality
9.26
Rooms are described as modern and comfortable, contributing to a pleasant stay.
Amenities
9.29
Amenities like the sauna and restaurant received positive remarks.
Value for Money
9.25
Overall satisfaction suggests good value given the quality of service and facilities.
Food and Beverage
9.81
The restaurant received high praise for its quality and offerings.
Overall Experience
9.88
The overall sentiment is extremely positive, with many guests expressing intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:02

Property Description

Luxurious Accommodation in a Historic Fortress

Award-Winning Dining Experience
Indulge in European and Ukrainian gourmet cuisine at our restaurant, complemented by a diverse selection of international wines in our wine cellar.

24-Hour Wellness and Convenience
Enjoy round-the-clock access to our gym, sauna, meditation room, and business center. Benefit from our concierge service and city tours, as well as shuttle services to the airport, train station, and bus station.

Experience the charm of Lviv within walking distance to cultural attractions. Book your stay at Citadel Inn Gastro Boutique Hotel for a truly unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LWO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 3 years old to 5 years old stay for free when using an available extra bed.
    Children from 6 years old to 11 years old stay for UAH 1,400 per person per night when using an available extra bed.
    Children from 12 years old to 17 years old stay for UAH 1,600 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 160 reviews
Cleanliness: 9.51
Service: 9.99
Location: 9.82
Room Quality: 9.26
Amenities: 9.29
Value for Money: 9.25
Food and Beverage: 9.81
Overall Experience: 9.88
S
Serhiy • couple • ua
8
2026-02-13 • via Nuitee
E
Ernest • solo_traveller • ua
10
2026-02-12 • via Nuitee
K
Kostiantyn • extended_group • ua
10
Pros:

Супер персонал. Чудове місце паркування. Найсмачніші сніданки!

2026-02-10 • via Nuitee
T
TETIANA • couple • ua
9
2026-02-10 • via Nuitee
K
Konstyantyn • extended_group • ua
9
Pros:

Толстые стены и теплота в номер ))) Я из Киева приехал.

Cons:

Уголок для фитнеса. В него хотя бы зеркало, шведскую стенку и и работающую беговую дорожку.

2026-01-28 • via Nuitee
B
Bryan • couple • ua
3
Incomo
Pros:

La habitación y el diseño del hotel

Cons:

No hay servicio a la habitación
Mencionan que el servicio de hooka se puede utilizar hasta las 23:00 pm y a las 21:00pm me informaron que no hay servicio
Hay un evento en el hotel y no se puede hacer consumo en el restaurante y estás en la obligación de realizar un pedido por uber food o globo
No hay un parqueadero para los huéspedes del hotel se debe parquear en donde logre entrar el vehículo porque el hotel tiene un evento
No hay prioridad para el huésped, la prioridad lo tiene las personas de la reserva
Su servicio y atención no justifica el valor económico del precio de la habitación

2026-01-19 • via Nuitee
O
Oleksandr • couple • ua
10
Cons:

Не зміг знайти кондиціонера в номері)

2026-01-19 • via Nuitee
M
Marharyta • couple • ua
10
2026-01-15 • via Nuitee
O
OLEKSIY • solo_traveller • ua
10
2026-01-15 • via Nuitee
I
Igor • solo_traveller • ua
5
Cons:

No gym

2026-01-08 • via Nuitee
S
Serhii • couple • ua
9
2026-01-07 • via Nuitee
A
Alexander • couple • at
10
Ist ein außergewöhnliches Hotel
Pros:

Die Lage ist außergewöhnlich, und der schöne historische Flair.

Cons:

——

2026-01-05 • via Nuitee
Геннадій • family_with_children • ua
10
2026-01-03 • via Nuitee
O
Olha • solo_traveller • at
10
2025-12-24 • via Nuitee
T
Taras • couple • ua
10
2025-12-23 • via Nuitee
V
Vasilisa • extended_group • ua
10
2025-12-22 • via Nuitee
Евгений • extended_group • ua
9
2025-12-21 • via Nuitee
I
Ievgen • solo_traveller • ua
10
2025-12-18 • via Nuitee
Микола • couple • ua
10
Обовʼязково повернемось ще
Pros:

Максимально спокійний та витончений готель. Персонал просто 10/10, ресторан на вищому рівні а також сауна просто супер.

Cons:

Мінусів немає від слова зовсім

2025-12-14 • via Nuitee
I
Ihor • couple • ua
10
Гарна локація, недалеко від центру.
Pros:

Неймовірний ресторан.
Гарна територія та стильний готель.
Відмінний персонал.

2025-12-13 • via Nuitee