Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean and bright rooms
Friendly and attentive staff
Great breakfast
Convenient location
Cons:
High parking fees
Room size issues
Temperature control problems

Categories

Cleanliness
9.21
Guests mentioned clean and bright rooms.
Service
9.38
Positive comments on staff friendliness and attentiveness.
Location
9.72
Convenient location close to attractions.
Room Quality
8.47
Some complaints about room size and temperature control.
Amenities
8.9
Standard hotel amenities, some were appreciated, like breakfast.
Value for Money
8.26
Concerns raised about parking fees and value perception.
Food and Beverage
9.41
Breakfast was frequently praised as superb.
Overall Experience
9.48
General satisfaction with the stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:58

Property Description

Historic Charm and Modern Comforts

The boutique, 4-star Hotel 1231 seamlessly blends historic charm with modern comforts. Housed in two distinct 13th and 14th-century buildings - the Old Mill and Infirmary, guests are surrounded by the ruins of the Teutonic Castle and the bustling Philadelphia Boulevard. Connected by an underground passageway, this unique setting offers a truly unforgettable experience.

Luxurious Rooms and Attentive Service

All rooms at Hotel 1231 are elegantly furnished and equipped with air-conditioning, 40'' SMART TVs, and picturesque views of the Old Town Toruń. The 24-hour front desk staff ensures guests receive attentive service, from luggage assistance to storing valuables in the hotel safe.

Culinary Delights and Central Location

Indulge in a delicious buffet breakfast at the 4 Pory Roku restaurant, known for its seasonal cuisine. Located in the heart of the Old Town, just steps away from the City Hall and Toruń Miasto Railway Station, Hotel 1231 offers both a culinary and convenient stay.

Book your stay at Hotel 1231 now to experience the perfect blend of history and luxury!

Important information:

Please note that one of the two elevators will be unavailable from 20/01/2025 to 19/02/2025 due to renovation.If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BZG

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs PLN 85 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    People no matter the age stay for 150 zł per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 1637 reviews
Cleanliness: 9.21
Service: 9.38
Location: 9.72
Room Quality: 8.47
Amenities: 8.9
Value for Money: 8.26
Food and Beverage: 9.41
Overall Experience: 9.48
J
Jaroslaw • couple • gb
10
Great stay in a great hotel
Pros:

Hotel in a beautifully restored old building in the old town centre.

2026-04-17 • via Nuitee
G
Grzegorz Marciniak • couple • pl
10
Pros:

Bardzo polecam ten hotel

2026-04-17 • via Nuitee
P
Pielużek • couple • pl
9
Pros:

Czysto, miła obsługa

Cons:

Trochę głośno

2026-04-13 • via Nuitee
• solo_traveller • de
10
2026-04-10 • via Nuitee
K
Krzysztof • solo_traveller • pl
10
2026-04-08 • via Nuitee
G
Gabriela • couple • sk
10
2026-04-08 • via Nuitee
C
Cecilia • family_with_children • ch
10
Pros:

Die Lage ist umwerfend das Willkommen sehr besonders: handgeschriebene Karte und Ostergebäck (handgemacht) wir waren im ältesten Zeil des aus mehreren Gebäuden bestehenden Hotels untergebracht- wir werden neugierig auf den modernen Teil: ein nächstes Mal

2026-04-08 • via Nuitee
I
Ian • family_with_children • gb
10
Pros:

This is the second time I've stayed here and I've returned because it's a great service, friendly, helpful staff, good facilities and in a great location.

2026-04-02 • via Nuitee
A
André • couple • be
9
2026-03-31 • via Nuitee
P
Paweł Paturalski • couple • pl
1
Cons:

Uważajcie z tym hotelem. Tydzień przed walentynkami zadzwonili, że muszą skasować rezerwację z uwagi na "remont", którego nie było, bo w tym samym czasie wynajmowali apartamenty, zapewne sprzedali pokoje po raz drugi po wyższej cenie i jeszcze namawiali na odwołanie rezerwacji bezpośrednio poprzez odwołaj rezerwację, bo liczyli, że klient kliknie i tym sposobem pozbawi się zwrotu pieniędzy. To jest czysty bandytyzm, omijać z daleka, chyba że ktoś lubi ryzyko

2026-03-31 • via Nuitee
J
Jacek • couple • pl
10
2026-03-30 • via Nuitee
P
Patryk • couple • pl
6
2026-03-28 • via Nuitee
M
MagdaLaw • solo_traveller • pl
8
2026-03-25 • via Nuitee
K
KRZYSZTOF • family_with_children • pl
9
2026-03-25 • via Nuitee
Łukasz • solo_traveller • pl
10
Pros:

Super miejsce na podróż słuzbową lub krótki pobyt; czyste pokoje, super lokalizacja bardzo polecam

Cons:

nic

2026-03-24 • via Nuitee
J
Jeczminska • solo_traveller • pl
10
Pros:

Położenie hotelu jest znakomite. Czystość, wygoda, obsługa, śniadanie na wysokim poziomie.

2026-03-22 • via Nuitee
K
Karolina • family_with_children • pl
10
Pros:

Wystrój oraz lokalizacja

Cons:

Wszytko było w porządku

2026-03-19 • via Nuitee
B
Brad Coram • solo_traveller • nl
6
Nope. Okay hotel, but impossible to have a shower.
Pros:

Breakfast is excellent. Good selection and everything was fresh. Parking is across the street but easily accessible.
Nice location and close to the old centre of the city.

Cons:

Very old room with dirty carpet. Heat didn't work at all. Small, poor quality pillows on the bed.
But the absolute worst and totally ridicules part of the room was that there is no shower curtain or door on the shower! The 'bathtub' is too small for a bath, and with no door or anything to stop the water from flooding the bathroom, getting clean in this place is a serious issue. This alone makes this one of the worst places I've stayed in a long time. How on earth can a hotel offer a room where you can't have a shower?

2026-03-18 • via Nuitee
K
Krzysztof • family_with_children • pl
9
Pobyt był bardzo przyjemny i udany.
Pros:

lokalizacja, super personel,

Cons:

parking - cena dla gości hotelu

2026-03-18 • via Nuitee
K
Kornowska • couple • pl
8
2026-03-17 • via Nuitee