Mayerling Hotel

Hotels
8.8 (2646 reviews)
Conde de Romanones, 6 , Madrid , es

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good value for money
Cons:
Cleanliness issues
Room maintenance problems

Categories

Cleanliness
8.19
Some reviews mentioned cleanliness issues with the rooms and bathrooms.
Service
9.66
Guests praised the professionalism and friendliness of the staff.
Location
9.7
Multiple reviews highlighted the excellent location close to metro and city center.
Room Quality
7.65
Some rooms had issues such as poor maintenance and unpleasant odors.
Amenities
8.68
Free tea/coffee in lobby and decent breakfast, but issues with some amenities were noted.
Value for Money
8.64
Generally considered good value for budget-friendly travelers despite some drawbacks.
Food and Beverage
8.69
Breakfast was good but wishes were expressed for inclusivity with the rooms.
Overall Experience
9.16
Mixed feelings due to cleanliness and room issues, but strong points in service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:12

Property Description

Central Location in Madrid
Located just 500 meters from Puerta del Sol and the Plaza Mayor, our stylish hotel offers the perfect base for exploring Madrid. With Tirso de Molina Metro Station a mere 2-minute walk away, convenience is at your doorstep.

Modern & Comfortable Accommodations
Formerly a textile warehouse, our hotel has been transformed into a chic and contemporary space, offering soundproofed rooms with air conditioning, flat-screen TVs, and private bathrooms. Enjoy a comfortable stay with all the necessary amenities.

Exceptional Service and Nearby Attractions
Our 24-hour reception staff is dedicated to making your stay memorable by providing information on local attractions, assisting with ticket bookings, and ensuring your needs are met. Explore the Habsburg district with its vibrant tapas bars and restaurants, or visit the renowned Thyssen Bornemisza and Prado museums, all within walking distance.

Book now for a delightful stay in Madrid!

Important information:

When booking 4 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.8
Based on 2646 reviews
Cleanliness: 8.19
Service: 9.66
Location: 9.7
Room Quality: 7.65
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 8.69
Overall Experience: 9.16
N
Naida • extended_group • it
4
Pros:

Posizione e staff

Cons:

Assolutamente una stanza senza un vero bagno in camera, con lavandino in stanza

2026-07-03 • via Nuitee
J
jose • couple • us
7
2026-07-02 • via Nuitee
M
Mercedes • couple • es
8
2026-07-02 • via Nuitee
S
Simona • solo_traveller • it
10
2026-07-01 • via Nuitee
L
Linda • family_with_children • us
8
Great location, very close to Plaza Mayor.
Pros:

The location was great! We could walk to all the major sites we wanted to see. The front desk people were very helpful. The breakfast was adequate. Coffee and tea was available 24 hours a day with no charge!

Cons:

I really, really did not like the shower in 2 of the 3 rooms I booked! The shower and the toilet were boxed in separately, with separate doors to each one of them and the sink was in the bedroom section. The light for the shower was light from the bedroom through one wall of the shower that was covered by a pull-down shade from the outside. Did I mention that the walls were solid black? To turn on the shower, you had to stand under the rain shower head and it took a bit of time to get warm water! Needless to say, I was not a happy camper! Maybe the other rooms of the hotel were different, but we had 3 rooms on the top floor, the only rooms on that floor.

2026-07-01 • via Nuitee
R
Raquel • extended_group • br
10
Pros:

Tudo

2026-06-30 • via Nuitee
A
ana maria • family_with_children • es
9
2026-06-29 • via Nuitee
A
Ana Catarina Araujo • solo_traveller • pt
10
No centro de Madrid
Pros:

Do atendimento, da localização, da disponibilização de água e café, de terem uma luggage room. Tudo. A repetir!

Cons:

Nada a assinalar

2026-06-29 • via Nuitee
D
Dolores • couple • es
10
Perfecto hotel para estar por el centro de Madrid
Pros:

Personal y ubicación

2026-06-29 • via Nuitee
G
Giorgio • couple • it
9
Ottima struttura, ben posizionata, personale accogliente
Pros:

La posizione

Cons:

L orario di consegna della camera

2026-06-28 • via Nuitee
D
Douglas • extended_group • br
9
Pros:

Localização excelente e quartos funcionais.

Cons:

Falta frigobar no quarto.

2026-06-28 • via Nuitee
S
Stephanie • solo_traveller • au
10
Pros:

Had everything we needed and the rooms were tidy. Especially liked the common area kitchenette and availability of fresh milk for teas and coffee.

Cons:

Nothing

2026-06-27 • via Nuitee
M
mehmet • couple • tr
7
Herşey için teşekkürler
Pros:

Konum çok iyi

Cons:

İmkanlar kısıtlı idi

2026-06-27 • via Nuitee
S
stefan • couple • nl
8
Mooi netjes hotel super vriendelijk personeel
Pros:

Alles netjes gratis koffie en thee

Cons:

Geen kast of dergelijke om je kleren weg te hangen

2026-06-27 • via Nuitee
R
RUTH • solo_traveller • es
7
Pros:

Un hotelito tranquilo en pleno centro de Madrid. Ideal para visitar la ciudad por su excelente ubicación.

2026-06-27 • via Nuitee
G
Gary • couple • gb
10
2026-06-26 • via Nuitee
M
MIGUEL • solo_traveller • co
6
Hotel raro aunque no del todo malo.
Pros:

El personal de la recepción muy amable. Todo estaba limpio, aunque el hotel era un poco raro. Hubo detalles como botellas de agua, jabón, shampoo, pañuelos y gorros de baño que sumaron puntos positivos.

Cons:

El baño quedaba dentro de la habitación y la ducha tenía un vidrio que daba a la habitación. Las divisiones que separaban el baño de la habitación parecían de mentiras. El piso era plástico y habia partes sopladas a punto de desprenderse. Las camas muy angostas y el espacio en general muy pequeño.

2026-06-26 • via Nuitee
J
Jarmila • couple • sk
7
Vzhľadom k výbornej lokalite a pomeru ceny a kvality to bolo fajn. Ale na dlhší pobyt si neviem predstavit.
Pros:

Výborná lokalita a milý personál.

Cons:

Na raňajky nebol až taký výber, vôbec žiadna zelenina, ani teplý bufet.

2026-06-26 • via Nuitee
J
Jorge • family_with_children • pt
10
Pros:

Localização

Cons:

Falta de uma banca no quarto

2026-06-25 • via Nuitee
J
Jeannette • solo_traveller • pr
9
2026-06-23 • via Nuitee