Mayerling Hotel

Hotels
8.8 (2552 reviews)
Conde de Romanones, 6 , Madrid , es

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
Soundproof rooms
Facilities for disabled guests
Concierge service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good value for money
Cons:
Cleanliness issues
Room maintenance problems

Categories

Cleanliness
8.19
Some reviews mentioned cleanliness issues with the rooms and bathrooms.
Service
9.66
Guests praised the professionalism and friendliness of the staff.
Location
9.7
Multiple reviews highlighted the excellent location close to metro and city center.
Room Quality
7.65
Some rooms had issues such as poor maintenance and unpleasant odors.
Amenities
8.68
Free tea/coffee in lobby and decent breakfast, but issues with some amenities were noted.
Value for Money
8.64
Generally considered good value for budget-friendly travelers despite some drawbacks.
Food and Beverage
8.69
Breakfast was good but wishes were expressed for inclusivity with the rooms.
Overall Experience
9.16
Mixed feelings due to cleanliness and room issues, but strong points in service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:12

Property Description

Central Location in Madrid
Located just 500 meters from Puerta del Sol and the Plaza Mayor, our stylish hotel offers the perfect base for exploring Madrid. With Tirso de Molina Metro Station a mere 2-minute walk away, convenience is at your doorstep.

Modern & Comfortable Accommodations
Formerly a textile warehouse, our hotel has been transformed into a chic and contemporary space, offering soundproofed rooms with air conditioning, flat-screen TVs, and private bathrooms. Enjoy a comfortable stay with all the necessary amenities.

Exceptional Service and Nearby Attractions
Our 24-hour reception staff is dedicated to making your stay memorable by providing information on local attractions, assisting with ticket bookings, and ensuring your needs are met. Explore the Habsburg district with its vibrant tapas bars and restaurants, or visit the renowned Thyssen Bornemisza and Prado museums, all within walking distance.

Book now for a delightful stay in Madrid!

Important information:

When booking 4 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.8
Based on 2552 reviews
Cleanliness: 8.19
Service: 9.66
Location: 9.7
Room Quality: 7.65
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 8.69
Overall Experience: 9.16
P
Per • couple • no
8
In the heart of Madrid at fair price
Pros:

In the heart of Madrid. Short walking to all main sights. Very friendly staff.
We will like to come back.

2026-05-09 • via Nuitee
G
GAYE • solo_traveller • au
9
Very good
Pros:

The young man who checked me in was professional & very friendly

Cons:

Staff & location.

2026-05-09 • via Nuitee
M
Mojca • couple • si
9
2026-05-09 • via Nuitee
U
Urgiles • couple • us
8
Pros:

The staff is amazing, specially the lady who did our check in. They are very helpful too.

Cons:

The room is a little too small. So if you have a short stay the room is amazing like no more than 3 days because the location is very good.

2026-05-08 • via Nuitee
S
Susan • couple • ch
7
Maybe the prices were raised the weekend we were there, but it was much too expensive for the room provided.
Pros:

Excellent location, friendly staff. Breakfast was simple, but reasonably priced. Good wifi.

Cons:

No real bathroom. Sink was in the room, while toilet and shower were in two separate cubicles. Bed was narrow and uncomfortable. No electrical outlets next to bed.

2026-05-08 • via Nuitee
R
Rodrigo • couple • au
3
Not great, bad sleep
Pros:

staff are really friendly

Cons:

The room was terrible, the bed was hard as hardwood, and the bathroom was icky just kind of gross.

2026-05-08 • via Nuitee
M
Maria Cecilia • couple • ie
10
Pros:

The room was very nice and clean , and the staff were very nice and friendly, always willing to help

2026-05-07 • via Nuitee
D
Daniela • couple • cl
10
Excelente estadía
Pros:

La estadía fue excelente, el personal es muy preocupado, atento, cercano, están ahí atentos a lo que uno necesite. La ubicación es excelente, en el mismo centro, el desayuno cumple mucho.

2026-05-06 • via Nuitee
M
Mia Angelica • solo_traveller • ca
7
2026-05-06 • via Nuitee
P
Paradiso • solo_traveller • it
10
Pros:

Posizione e accoglienza

Cons:

L'assenza del bidet

2026-05-05 • via Nuitee
P
PAOLO • solo_traveller • it
7
mai andare a madrid il 2 maggio
Pros:

posizione. servizio di deposito bagagli e ristoro al ritiro. apprezzato.

Cons:

prezzo elevatissimo per bassissima qualità camera. camera con macchie umido in prossimità bocche aria condizionata. gabinetto grandezza alcatraz. doccia idem. lavandino esterno dietro porta ingresso.

2026-05-05 • via Nuitee
L
Lorraine • couple • ca
10
2026-05-05 • via Nuitee
S
Sylvie • couple • fr
10
Séjour parfait !
Pros:

Hôtel très bien situé proche du métro et du centre de Madrid. Chambre spacieuse. Petit déjeuner varié et copieux. Personnel agréable, sympathique et souriant.

2026-05-05 • via Nuitee
K
Konstantin • family_with_children • de
9
Pros:

Top Lage im Zentrum, freundliches und hilfsbereites Personal. Sehr zu empfehlen.

2026-05-04 • via Nuitee
K
Keith • solo_traveller • nl
8
It went fine.
Pros:

Friendly staff

Cons:

It was noisy outside on the street at night sometimes.

2026-05-04 • via Nuitee
G
Gladys elena • solo_traveller • co
10
2026-05-04 • via Nuitee
F
Francisca • couple • cl
8
Pros:

Ubicación excelente

Cons:

Ninguna crítica

2026-05-04 • via Nuitee
S
Serkan • couple • tr
8
Nous avons passé un très bon séjour à l’Hôtel Mayerling à Madrid. L’emplacement est idéal, très proche du centre, et les
2026-05-04 • via Nuitee
A
adrian • solo_traveller • us
10
Pros:

great place to stay. staff was awesome. great location.

Cons:

nothing.

2026-04-30 • via Nuitee
J
Jessica • couple • fr
7
Bien placé pour visiter Madrid
Pros:

Emplacement idéal pour visiter Madrid. Le personnel est très agréable et aidant. Chambre minimaliste mais l'essentiel y est.

Cons:

L'aspect très minimaliste de la chambre rend l'atmosphère un peu austère et carcérale. Le prix me semble trop élevé pour la prestation.

2026-04-29 • via Nuitee