Mayerling Hotel

Hotels
8.8 (2674 reviews)
Conde de Romanones, 6 , Madrid , es
+34 914 20 15 80

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good value for money
Cons:
Cleanliness issues
Room maintenance problems

Categories

Cleanliness
8.19
Some reviews mentioned cleanliness issues with the rooms and bathrooms.
Service
9.66
Guests praised the professionalism and friendliness of the staff.
Location
9.7
Multiple reviews highlighted the excellent location close to metro and city center.
Room Quality
7.65
Some rooms had issues such as poor maintenance and unpleasant odors.
Amenities
8.68
Free tea/coffee in lobby and decent breakfast, but issues with some amenities were noted.
Value for Money
8.64
Generally considered good value for budget-friendly travelers despite some drawbacks.
Food and Beverage
8.69
Breakfast was good but wishes were expressed for inclusivity with the rooms.
Overall Experience
9.16
Mixed feelings due to cleanliness and room issues, but strong points in service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:12

Property Description

Central Location in Madrid
Located just 500 meters from Puerta del Sol and the Plaza Mayor, our stylish hotel offers the perfect base for exploring Madrid. With Tirso de Molina Metro Station a mere 2-minute walk away, convenience is at your doorstep.

Modern & Comfortable Accommodations
Formerly a textile warehouse, our hotel has been transformed into a chic and contemporary space, offering soundproofed rooms with air conditioning, flat-screen TVs, and private bathrooms. Enjoy a comfortable stay with all the necessary amenities.

Exceptional Service and Nearby Attractions
Our 24-hour reception staff is dedicated to making your stay memorable by providing information on local attractions, assisting with ticket bookings, and ensuring your needs are met. Explore the Habsburg district with its vibrant tapas bars and restaurants, or visit the renowned Thyssen Bornemisza and Prado museums, all within walking distance.

Book now for a delightful stay in Madrid!

Important information:

When booking 4 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Location

Guest Reviews

8.8
Based on 2674 reviews
Cleanliness: 8.19
Service: 9.66
Location: 9.7
Room Quality: 7.65
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 8.69
Overall Experience: 9.16
R
RAFAEL • solo_traveller • br
9
2026-08-08 • via Nuitee
C
Catarina • solo_traveller • pt
8
2026-08-05 • via Nuitee
I
Ivo • couple • bg
10
2026-08-05 • via Nuitee
E
Emad • solo_traveller • sa
8
2026-08-04 • via Nuitee
S
Steve • solo_traveller • gb
8
Pros:

Excellent location for attractions and Metro.
Air conditioning.
Friendly staff
Easy access to hotel at all times.
Optional breakfast was good value, although not a lot of choice for Vegans.
Free hot and cold drinks available.

Cons:

Our first room on the front was noisy from the street below, including late/early hours. We were moved to a room at the back and that was much better. Thanks.

Some repairs/re decoration is needed in both rooms that we had.

The second room we were moved to had the hand wash basin in the bedroom, but original room had it in the bathroom, which was better. .

The light in the shower of the second room was not working, but light from the toilet next door meant we were not in the dark. Both showed only had a rain fall head, so you need to use a shower cap (provided) if you don't want to get your hair wet.

Both rooms the strip on the bottom of the shower door was broken and therefore didn't stop water going into the room. The second room already had water damage to one of the rooms floor tiles.

The bedside lamp and floor standing lamp in the first room has damaged wiring and a switch that was held together with insulation tape. These need attention to make them 100% safe.

2026-08-04 • via Nuitee
S
Sturtz • couple • es
8
Pros:

El personal del hotel super amable y su ubicación muy conveniente.

2026-08-04 • via Nuitee
T
torricelli103 • solo_traveller • it
9
2026-08-04 • via Nuitee
M
Mert • couple • tr
8
2026-08-03 • via Nuitee
H
Hortensia • couple • es
6
El recepcionista de la mañana fue muy agradable pero el hotel no tiene camas cómodas ni el baño práctico. Las luces no f
Pros:

La ubicación y el personal

Cons:

Camas duras y baño poco práctico

2026-08-03 • via Nuitee
J
jean louis • family_with_children • fr
6
2026-08-03 • via Nuitee
G
Gañán González • solo_traveller • es
7
Pros:

Ubicación
Sin ruido

Cons:

El baño

2026-08-02 • via Nuitee
C
CINTIA • solo_traveller • br
8
2026-08-02 • via Nuitee
A
abib • solo_traveller • fr
8
2026-07-23 • via Nuitee
F
Françoise • solo_traveller • es
10
2026-07-23 • via Nuitee
M
Montserrat • solo_traveller • es
9
2026-07-22 • via Nuitee
M
Maria • solo_traveller • it
8
Soggiorno a Madrid
Pros:

Servizio staff e la posizione dell'albergo

Cons:

Non mi è piaciuto il bagno, la doccia che faceva odore di acqua stagnante e il letto matrimoniale troppo piccolo.

2026-07-21 • via Nuitee
E
Eugenio • extended_group • cl
8
Excelente estadía
Pros:

Excelente todo: ubicación, atención y desayuno espectacular.

2026-07-21 • via Nuitee
L
Luis • solo_traveller • es
7
2026-07-20 • via Nuitee
A
Albert • solo_traveller • es
9
2026-07-18 • via Nuitee
J
Jacira • couple • ao
3
2026-07-17 • via Nuitee