DoubleTree by Hilton Hotel Cluj - City Plaza

Hotels
•
Doubletree by Hilton
9 (1205 reviews)
Sindicatelor 9-13 , Cluj-Napoca , ro

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Comfortable rooms
Cons:
Cleanliness issues
Overpriced breakfast
Noise from outside

Categories

Cleanliness
8
Some reviews mention poor cleanliness and issues with room maintenance.
Service
10
Majority of reviews highlight excellent and friendly service.
Location
9.5
Multiple reviews commend the hotel's central location.
Room Quality
9
Rooms described as spacious and comfortable, but some reports of noise.
Amenities
9
Good amenities but some complaints about SPA and breakfast options.
Value for Money
8.5
Value perceived as good, cautious comments about pricing in the context of breakfast.
Food and Beverage
8.5
Breakfast options were described as good but somewhat repetitive.
Overall Experience
9.5
General sentiment indicates a highly positive experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:22

Property Description

Luxurious Accommodation

Indulge in a blend of modern and traditional design in our non-smoking rooms, each equipped with high-speed WiFi, flat-screen TVs, and a minibar. Business travelers will appreciate the spacious working desk for productivity.

Culinary Delights

Savor a warm chocolate cookie upon arrival and explore our dining options. Start your day with a hearty breakfast at Marco Polo Restaurant or enjoy panoramic views at Ken Sai Restaurant while sampling a variety of fresh and innovative dishes.

Relaxation and Convenience

Unwind in the spa, sauna, or indoor pool after a busy day, or stay active in the fitness center. With a conference center, meeting rooms, and a banquet hall, we cater to all your event needs.

Experience luxury and convenience at DoubleTree by Hilton Hotel Cluj. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLJ

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 24 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9
Based on 1205 reviews
Cleanliness: 8
Service: 10
Location: 9.5
Room Quality: 9
Amenities: 9
Value for Money: 8.5
Food and Beverage: 8.5
Overall Experience: 9.5
P
Petru Virga • solo_traveller • ro
9
2026-05-01 • via Nuitee
I
Ignacio • family_with_children • ro
7
Very overpriced
Pros:

The breakfast was good same as the location. Rom was clean and the people was amazingly friendly. The restaurant people were also great!

Cons:

The hotel is old, needs update, is not worth what we pay for. This is not a complain to the stuff, my complain is to the infrastructure, the pool had mold, it was clearly old, same as the rooms.

I did not like that the parking was not included in my fare.

2026-04-30 • via Nuitee
S
sorin • extended_group • ro
9
Cand revenim in Cluj cu siguranta vom alege aceiasi locatie!
Pros:

Locatia este amplasata foarte bine,intr-o zona linistita ,aproape de centru

Cons:

Parcarea mica,incomoda,micul dejun relativ multumitor!

2026-04-30 • via Nuitee
M
Mirela • family_with_children • ro
10
2026-04-29 • via Nuitee
S
Sz.Csilla • couple • hu
9
2026-04-29 • via Nuitee
V
valeria • extended_group • se
10
Pros:

Alltså allt har varit jättebra.. trevligt personal,bra frukost, goda drinkar 😁. Hotell är nära allt.💯

2026-04-27 • via Nuitee
E
Expert • couple • ro
4
Am fost client al acestui hotel in urma cu cativa ani,dar acum am fost total dezamagit.Apreciez zona de SPA ,restaurant-
2026-04-27 • via Nuitee
F
Farkas • solo_traveller • hu
8
2026-04-26 • via Nuitee
U
Udo Albin • solo_traveller • ro
9
Pros:

Gute Lage, nah am Zentrum. Schoene grosse Zimmer, gute Betten und das Fruehstueck war auch gut.

Cons:

Nichts

2026-04-26 • via Nuitee
M
MARIUS • couple • ro
10
Excellent choice, highly recommended!
Pros:

Special thanks to Sergiu (guest manager at the reception) and Noemi (breakfast supervisor)!
High professional attitude, polite, always open to help and solve anything! Congratulations!!! Excellent location, staff, food, room....for sure this is our place to stay in Cluj anytime from now. Big thank you to you all!

2026-04-25 • via Nuitee
R
Raffaele • solo_traveller • it
9
2026-04-24 • via Nuitee
D
Danut • couple • ro
10
Pros:

Everything

2026-04-23 • via Nuitee
S
Sönke • solo_traveller • de
8
2026-04-23 • via Nuitee
N
Nina • solo_traveller • it
10
2026-04-22 • via Nuitee
T
Teodor • couple • ro
9
Pros:

Foarte bun.

Cons:

Nu am sugestii de facut.

2026-04-20 • via Nuitee
A
Andreea • couple • ro
10
2026-04-20 • via Nuitee
D
DOMINIQUE • couple • fr
10
Super séjour en famille, bonne nourriture, personnel très sympas
Pros:

Emplacement hôtel top près centre historique. Personnel de l'hôtel très professionnel et disponible. Chambres spacieuses, très propres, confortables, lits un peu ferme. Petit déjeuner super, varié, plats chauds également, pain noir délicieux, personnel très sympas et disponible. Bref, séjour d'une semaine très agréable. Et super piscine avec très belle vue

Cons:

Seul bémol, les lits un peu ferme

2026-04-19 • via Nuitee
F
Felix • couple • ro
10
2026-04-19 • via Nuitee
M
mathe • family_with_children • ro
10
2026-04-18 • via Nuitee
K
Klemen • family_with_children • si
9
2026-04-15 • via Nuitee