Hotel Paradis Cluj Napoca

Hotels
•
Independent
7.6 (1763 reviews)
Ciocarliei 47, Cluj-Napoca, 400619 , Cluj-Napoca , RO
40-754-033907

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Pets allowed

Facilities

Free breakfast
Full-service spa
Free WiFi
24-hour front desk
Luggage storage
Sauna
Wheelchair accessible
Elevator
Free breakfast
Free newspapers in lobby
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Cons:
Inconsistent cleanliness
Additional SPA costs
Limited breakfast options

Categories

Cleanliness
7.11
The cleanliness of the hotel was generally good but some reviews indicated areas for improvement, particularly with attention to smaller details in the rooms.
Service
8.58
The staff was consistently praised for their friendliness and helpfulness across multiple reviews.
Location
8.12
The location is highly regarded, being in a desirable area for guests.
Room Quality
7.57
Rooms are spacious and comfortable but some guests found furniture outdated and certain features lacking.
Amenities
7.1
Amenities like SPA services were noted, but some guests complained about extra costs and poor heating.
Value for Money
7.06
Some guests felt the price was high compared to the overall experience and the quality of services provided.
Food and Beverage
7.61
The breakfast was appreciated for being good but could benefit from more variety according to some reviews.
Overall Experience
7.68
Overall experience is viewed positively with many guests willing to return, despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 03:44

Property Description

Luxurious Spa and Leisure Amenities

Indulge in luxury at the full-service spa, indoor pool, and sauna for a rejuvenating experience during your stay.

Convenient Services and Dining Options

Enjoy the convenience of room service, complimentary buffet breakfast, and amenities like free newspapers, a 24-hour front desk, and luggage storage.

Comfortable Accommodations and Prime Location

Relax in one of the 74 air-conditioned rooms with modern amenities. With a prime location near major attractions like Faculty of Economics and Business Administration, make Hotel Paradis Cluj Napoca your top choice for a memorable stay.

Start your journey to relaxation and luxury - Book your stay at Hotel Paradis Cluj Napoca now!

Important information:

  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLJ

Property Policies

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Guests are provided with free hand sanitizer

  • General

    Cashless transactions are available

  • General

    Bed sheets and towels are washed at a temperature of at least 60°C/140°F

See all policies

Location

Guest Reviews

7.6
Based on 1763 reviews
Cleanliness: 7.11
Service: 8.58
Location: 8.12
Room Quality: 7.57
Amenities: 7.1
Value for Money: 7.06
Food and Beverage: 7.61
Overall Experience: 7.68
E
Eduardo • couple • es
9
Estupenda
Pros:

Me encantó el trato recibido por el personal del hotel. Lili, la recepcionista, nos ayudó mucho con los problemas habituales. El personal del restaurante, igualmente, muy agradables.

Cons:

Es posible mejorar la decoración en las habitaciones y los acabados que se ven un poco antiguos aunque la relación calidad precio es muy positiva.

2026-03-14 • via Nuitee
P
Petcu • solo_traveller • ro
9
2026-03-13 • via Nuitee
T
Tatiana • couple • pt
8
Super acessível e friendly
Pros:

A simpatia dos funcionários e ter estacionamento disponível

Cons:

As cortinas eram pequenas para cobrir as janelas

2026-03-10 • via Nuitee
V
Viorel • solo_traveller • ro
10
2026-03-08 • via Nuitee
G
Gusztáv • couple • hu
10
Pros:

Minden amit el képzeltünk megkaptuk

Cons:

Nem vol ilyen

2026-03-08 • via Nuitee
B
Bertea • extended_group • gb
10
Pros:

Very good

2026-03-05 • via Nuitee
M
Marius • solo_traveller • ro
10
2026-03-05 • via Nuitee
I
igor • extended_group • si
6
There is room for improvement.
Pros:

I appreciated the friendliness and helpfulness of the staff. They were polite, responsive, and handled requests quickly and efficiently. Their positive attitude made the stay more pleasant and welcoming.

Cons:

Breakfast, the food quality could be improved, as some items seemed not entirely fresh. I was also negatively surprised by the additional charge for the pool and sauna, which I would normally expect to be included for hotel guests.

2026-03-03 • via Nuitee
A
Anatoli • family_with_children • il
8
Pros:

חדר גדול, נקי. צוות אדיב. ספא במקום, קטן אבל נחמד - בריכה קטנה, ג'אקוזי, סאונה יבשה.

2026-03-03 • via Nuitee
J
Jasmin • solo_traveller • de
9
Unterkunft+ Frühstück+Restaurant+Personal = sehr gut
Pros:

alles

Cons:

nichts

2026-03-03 • via Nuitee
L
lesan.andrei • solo_traveller • ro
10
2026-03-02 • via Nuitee
M
Mihnea • solo_traveller • ro
10
2026-02-27 • via Nuitee
M
Marius • solo_traveller • it
8
2026-02-27 • via Nuitee
R
Robert • family_with_children • ro
10
2026-02-27 • via Nuitee
B
Bogdan • couple • ro
8
pe masura asteptarilor, este loc de imbunatatire, in special in ce priveste personalul de la curaten
Pros:

mic dejun ok.
personal extrem de amabil

2026-02-26 • via Nuitee
D
Diana • couple • lv
5
The price for this kind of hotel is too expensive
Pros:

The room was very warm. The parking.

Cons:

The bathroom battery was so hot, that in the morning I was feeling sick because of how hot it was inside.
The breakfast water was something disgusting, like it was taken from the pool or something, the taste was awful, the same with the bottle water in room.

2026-02-25 • via Nuitee
M
Mariana • solo_traveller • ro
6
Pros:

Micul dejun a fost bun , însă erau furculițe cu care te serveai din tava , brânză nu era feliată nici cuțit nu era să pot felia eu . Adică erau puse de expoziție, nu s-a mănânci .

Cons:

Prosoapele nu erau schimbate , primitiv , doamna de la curățenie împacheta prosopul murdar , nu-l schimba. Mai bine îl lăsa așa pe jos decât să-l împacheteze murdar .

2026-02-25 • via Nuitee
Vladislav_Zeev • couple • il
10
Pros:

Очень чисто, приветливый персонал, отличный сервис, хороший и разнообразный завтрак. SPA тоже не плохой.

2026-02-25 • via Nuitee
M
Mauri • family_with_children • fi
9
2026-02-25 • via Nuitee
I
Ionuț • couple • ro
8
2026-02-24 • via Nuitee