Hotel Casino Acaray

Hotels
9.2 (835 reviews)
11 Septiembre Y Luis Maria Argana , Ciudad del Este , py

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable rooms
Cons:
Limited amenities
Some cleanliness issues

Categories

Cleanliness
8.69
The cleanliness was praised, but a few mentions indicate room for improvement.
Service
9.66
Generally positive remarks about the attentive and friendly staff, though some noted slight issues.
Location
9.7
Convenient location near shopping and good views.
Room Quality
9.15
Rooms were described as comfortable with some criticism regarding size.
Amenities
8.18
Some amenities were found lacking, particularly in variety.
Value for Money
9.64
Good value considering the services and location.
Food and Beverage
8.69
Breakfast was well received, but some suggested more variety.
Overall Experience
9.86
Overall, guests expressed high satisfaction despite minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:12

Property Description

Luxurious Accommodation
The Acaray Hotel in central Ciudad del Este offers spacious suites with floor-to-ceiling windows, air conditioning, and modern amenities like a minibar and work desk. The abundance of natural light creates a refreshing ambiance for guests to enjoy during their stay.

Relaxation and Entertainment
Guests can unwind in the tranquil gardens by the swimming pool or indulge in the spa's hot tub and sauna facilities. For those feeling lucky, the on-site casino boasts a wide range of electronic games and classic table options like poker and roulette, ensuring entertainment for all preferences.

Culinary Delights and Nightlife
Mburuvicha Restaurant serves up a delectable array of local and international dishes, accompanied by live entertainment. As the day winds down, guests can head to the hotel's bar for a relaxing drink, soaking in the vibrant atmosphere of Acaray Hotel.

Ready to experience luxury and entertainment at Acaray Hotel? Book your stay now for an unforgettable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AGT

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for US$35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 835 reviews
Cleanliness: 8.69
Service: 9.66
Location: 9.7
Room Quality: 9.15
Amenities: 8.18
Value for Money: 9.64
Food and Beverage: 8.69
Overall Experience: 9.86
E
Esteban family_with_children py
7
Excelente ubicación
Pros:

Estaba bastante limpio, las sábanas y almohadas impecables. La señorita de la recepción muy amable

Cons:

Es una construcción antigua y los muebles se ven viejos

2026-04-04 via Nuitee
L
Lara couple br
10
Pros:

Hotel lindo demais, o quintal, a decoração clássica, tudo! Funcionários atendem super bem. A localização também é maravilhosa, com vista para o rio. Legal ser cassino também, eu nunca tinha jogado. Comida deliciosa.

Cons:

Só não gostei que o hotel tem muito cheiro de mofo e o piso é carpete, tenho alergia severa com choque anafilático.

2026-04-03 via Nuitee
M
mauricio&solana family_with_children br
9
Muito legal hotel
Pros:

A hospedagem junto com o Casino é espetacular

Cons:

Acho que o hotel precisa modernização, as coisas estão se estragando , fechaduras internas ..... caindo

2026-04-02 via Nuitee
M
Marcelo Batalha Lobo couple br
10
Maravilhosa
Pros:

Atendimento e presteza dos funcionários é perfeito.

Cons:

Não houve.

2026-04-01 via Nuitee
R
Rebeca couple py
8
2026-03-30 via Nuitee
A
Andre couple br
10
Pros:

Chuveiro, localização

Cons:

Cheiro de fumaça de cigarro vindo do quarto ao lado

2026-03-28 via Nuitee
S
saulo family_with_children br
9
Pros:

Tudo

Cons:

Nada

2026-03-27 via Nuitee
G
Guilherme couple br
10
Uma excelente experiência
Pros:

Lugar muito aconchegante e com tudo que precisamos. O banho é maravilhoso.

Cons:

Gostei de tudo.

2026-03-24 via Nuitee
F
FRANCISCO couple br
9
2026-03-22 via Nuitee
F
Franciane solo_traveller br
8
ótimo hospedagem
Pros:

ótima localização, hospedagem e atendimento muito bom

Cons:

o chuveiro pouca água

2026-03-22 via Nuitee
N
Noriyuki couple jp
9
2026-03-19 via Nuitee
S
Sarah couple us
10
2026-03-16 via Nuitee
M
Martin family_with_children py
10
2026-03-16 via Nuitee
J
jose maria family_with_children py
9
2026-03-15 via Nuitee
M
Martin family_with_children py
10
2026-03-13 via Nuitee
D
Dulianf couple br
10
2026-03-05 via Nuitee
E
Elisa family_with_children br
9
fantástico - comida ponto alto
Pros:

café da manhã - impecável

Cons:

gostei de tudo

2026-03-02 via Nuitee
J
Jose Luis couple br
10
Uma incrível experiência
Pros:

Ficamos encantados com o nível de serviço, profissionalismos dos funcionários, especial atenção em atender as nossas necessidades. Time do restaurante - impecável, bar e café, encantadores, massagem (a melhor do planeta), limpeza dos quartos acima da média.

Cons:

Não há o que apontar nada que não tenha nos agradado. Tudo foi surpreendente.

2026-03-02 via Nuitee
V
Victor extended_group br
10
2026-03-01 via Nuitee
A
alfmas family_with_children ar
9
Es muy lindo, pero muy caro para lo que es. Con un buen descuento sí vale la pena.
Pros:

Queda muy cerca de los locales de compra así que no hay necesidad de sacar el auto. Es muy tranquilo, a pesar de tener el casino al lado, no te das cuenta.
Es muy limpio, seguro, la pileta está muy buena y una vista espectacular y tiene un bar para poder comer y beber ahí mismo (este bar no tiene opciones gluten free). Tiene unas camas para tirarse (ver contras)
La comida en el restaurante es muy rica y accesible y ahí sí tienen opciones gluten free.
El desayuno es MUY bueno, hasta sirven miel directo del panal (nunca lo había visto), y te pueden hacer huevos fritos, tapioca, etc. además tiene una estación separada gluten free.
Las habitaciones super amplias (35m2).
El espacio para niños es excelente.
Tienen libre y bidón/surtidor de agua fría y caliente.

Cons:

El estacionamiento es "pequeño" y no está bien en claro cómo ingresar y dónde dejarlo.
El staff del check in le falta un poco de práctica (al menos una de las chicas que nos atendió).
Si bien tienen camas en la pileta, ocupan mucho espacio y quitan lugar a reposeras. Entonces si ya hay 20 personas, no tenes lugar para sentarte.
No hay buena aislación acústica entre las habitaciones y la puerta que da al pasillo, así que si hay niños (como nuestro caso) que correteaban y gritaban, se escucha todo.

2026-02-24 via Nuitee