Kilkenny House Boutique Hotel

If you are not busy and if customer asks for couple of hours late check out then you should try to accommodate. At the reception three different people gave three different check out time. Room brochure said different time. If customers comfort or request are not accommodated then definitely good reviews are not there

No complaints

Le bruit dans les chambres voisines

20 mins walk to town was fine for us but some people might find it too long

Its a little further out of town but you know this when booking. Approx 20 min walk. Taxi costs between €9 to €13.

No lift and location was just a little too far for walking to center city.

I would not recommend staying here.

Before arrival, I called the hotel to confirm that we would have a twin room, but despite this, we were given a double. This meant I had to share a bed with my mother, which was extremely uncomfortable and not what we had booked or confirmed.

This was particularly disappointing as it was the final night of our trip round Ireland and we had specifically spent extra money to stay in the boutique hotel, hoping for a comfortable and restful end to our trip.

The most concerning part of our stay was the hotel’s handling of a fire outside the building. Bushes against the hotel somehow caught fire, despite it having rained for most of our trip. The fire alarms sounded and we evacuated, only to be stopped midway by a member of staff who told us it was fine to return to our room — despite the alarm sounding again.

We headed back to our room, only for the alarm to go off yet again and everyone to evacuate a second time. Shockingly, it appeared staff had only just called the fire brigade at that point. Around 45 minutes passed from when smoke was clearly noticeable to when emergency services arrived.

There was no clear communication from staff, nobody ensuring guests evacuated safely or checking everyone was accounted for, and no reassurance or updates throughout the incident. At one point, other guests were even helping themselves to the bar while staff seemed absent.

The fire brigade eventually arrived and dealt with the situation, but the whole experience felt chaotic and unsafe. As this happened on the final night of our stay, when we had hoped to get some rest before travelling home, we ended up getting very little sleep and left feeling extremely disappointed and concerned by the lack of safety procedures. For a boutique hotel we paid extra for, the experience fell far below expectations. I would not stay here again.

This hotel is fine overall but the term "boutique hotel" is totally irrelevant as this is just one more classical and boring Irish hotel as there are hundreds in Ireland.

The only " boutique " feeling in the hotel was the reception area. Our room was so basic, I expected a cozy warm feeling... unfortunately not. Wanted to enjoy a couple of drinks and a bar meal but one guys at the bar ruined that idea... he'd obviously had too much to drink, sitting at the bar and talking on his cell phone so the whole bar could hear him. The bar staff sadly said nothing to him. I should have looked into the location more thoroughly... wasn't walking distance to any bars, restaurants, shops.

The room was too warm. And a little noisy at night.