Hotel Besso

Hotels
Independent
7.8 (119 reviews)
Via Besso 24, Lugano, TI, 6900 , Lugano , CH

Pets allowed

Facilities

Express check-out
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Concierge service
Elevator
Breakfast available (surcharge)
Safe-deposit box at front desk
Express check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and tidy rooms
Good breakfast
Great location
Cons:
Basic room quality
Lack of amenities
Deposit for adapter

Categories

Cleanliness
7.16
While it was noted as super clean and tidy, the absence of basic amenities like hand soap suggests room for improvement.
Service
8.63
Staff were friendly and provided a free local transport card.
Location
8.67
Excellent location for access to the main station, though some participants mentioned steep hills.
Room Quality
7.12
Rooms were described as basic and could use a refresh, reflecting a need for upgrades.
Amenities
7.65
Basic amenities were lacking, but the free public transport was a good addition.
Value for Money
7.11
Fair pricing for the offered services, but the deposit for an adapter was seen as negative.
Food and Beverage
8.16
Breakfast was noted as very good and fairly priced.
Overall Experience
7.93
Overall satisfaction with some noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:44

Property Description

Discover the charm of Hotel Besso, conveniently located in the heart of Lugano, just moments away from stunning lake views and local attractions.

Relaxation at Your Fingertips
Indulge in soothing onsite massages to unwind after a day of exploring. Our dedicated services ensure you leave feeling rejuvenated and refreshed.

Modern Amenities for Your Comfort
Stay connected with complimentary wireless internet access throughout the property. Our cozy guest rooms are equipped with cable programming, safes, and daily housekeeping, providing the comforts of home during your stay.

Convenient Dining and Services
Enjoy a delicious buffet breakfast each morning, offered daily from 7 AM to 10 AM. Our concierge services are at your disposal, helping you navigate local gems and attractions effortlessly.

Escape to Hotel Besso in Lugano and book your stay today for an unforgettable experience!

Important information:

  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LUG

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pets allowed

  • General

    Professional property host/manager

  • Check-in & Check-out

    Contactless check-in is available

See all policies

Location

Guest Reviews

7.8
Based on 119 reviews
Cleanliness: 7.16
Service: 8.63
Location: 8.67
Room Quality: 7.12
Amenities: 7.65
Value for Money: 7.11
Food and Beverage: 8.16
Overall Experience: 7.93
H
Håkan
8
Pros:

Mycket trevlig och hjälpsam personal i receptionen. Perfekt läge några hundra meter från järnvägsstationen. Fint med balkong.
Märkligt med duschtvål i små engångspåsar.
Lite mager frukost

2025-10-03 via Nuitee
A
Adil
6
Pros:

It was great. The furniture and decor was little bit outdated. The emloyees were lovely. Location of the hotel is great, close to the station.

2025-10-01 via Nuitee
V
Vladimir
6
You should probably find somewhere else
Pros:

No hand soap and the emptiest pillows I’ve ever rest my head on but at least you get free public transport for the duration of your stay

2025-09-21 via Nuitee
O
Oliver
6
Pros:

A very basic room which did the job for one night. Quite aged and could do with a refresh. They also asked for a deposit for an adapter which I thought was not very good. The location is close to the main station and walkable into town (down a steep hill).

2025-09-07 via Nuitee
V
Verified traveler
10
Pros:

Super clean and tidy, wouldn't believe this place is only two stars.

2025-08-13 via Nuitee
A
Amanda family
8
Pros:

Good location

2025-08-12 via Nuitee
M
Matthew
8
Friendly, clean, and great location for trains.
Pros:

I had a nice stay. The staff were very friendly and set me up with a free local transport card. The breakfast is very good and fair priced. Location is excellent if you want access to the main station. No complaints at this price point.

2025-08-01 via Nuitee
N
Norimichi partner
10
Pros:

駅からも近く便利に滞在させて頂きました。

2025-07-24 via Nuitee
G
Gaston family
10
Pros:

Great location, clean, friendly staff.

2025-07-08 via Nuitee
S
Stefan
4
Central but needs an update
Pros:

Convenient 5-10 mins walk from Lugano train station the hotel is located next to busy street. Either the infrastructure is too old for the prices or the prices are too high for the 60 yrs old furniture and amenities.

2025-06-24 via Nuitee
E
E
10
Pros:

Hotel a 10 minutos a pie desde la estación de buses, a 8 minutos a pie de la estación de trenes y del fonicular que te baja al downtown. Personal amable, habitación limpia, pero sencilla. Solo cama, baño y TV pequeño. No café, no plancha, no blower. Tiene aire acondicionado, ascensor, agua caliente en el baño. Solo estuve 1 noche y ofrecio justo lo que necesitaba. Parada de autobuses al frente del hotel. Área y pueblo seguro, buses puntuales y habitantes cordiales.

2025-06-17 via Nuitee
K
Katharina
4
Pros:

Kein Klimaanlage !!!!und Balkon. Zimmer sehr laut wegen Strasse. Unmöglich bei dieser Hitze mit geschlossenem Fenster ohne Klimaanlage zu schlafen.

2025-06-15 via Nuitee
G
Gustavo
10
Pros:

Un lugar digno para descansar después de una semana recorriendo diario lugares distintos de Europa. Habitaciones grandes y en buen estado

2025-06-13 via Nuitee
T
Thomas
6
Pros:

Die Lage passt und ist gut mit der ÖV erreichbar - Preis/Leistung stimmt nicht. Zu teuer für ein doch schon sehr in die Jahre gekommene Unterkunft wo von 23 bis 07:30 Uhr kein Personal anzutreffen ist - heisses Wasser für Teekrug ist bei einer frühzeitigen Abreise nicht zu bekommen, da auch kein Wasserkocher auf dem Zimmer.

2025-06-08 via Nuitee
H
Hazel
10
Roberto excellent service ❤️
Pros:

Choose this hotel very close to train station and public transport. Roberto thank you excellent service ❤️

2025-05-26 via Nuitee
M
Michael
10
Top Lage und Preise-Leistungsverhältnis
Pros:

Sauberes Hotel mit allem was man braucht und in Top-Lage - mit bestem Preis-Leistungeverhältnis

2025-05-25 via Nuitee
C
Clodoaldo
10
Pros:

A localização é muito boa, proxima ao centro, funicolare, terminal dd onibus, estação lical dd trem com supermercado Carrefour proximo.

2025-05-23 via Nuitee
T
Thi Hong Nhung
8
Pros:

Super en général

2025-05-18 via Nuitee
T
Tien Dung partner
6
Pros:

Good for value. Clean but a bit dated. Could use better linen. Very close to station. Take the funicular to waterfront and main shopping banking area. Great for budget minded folks

2025-05-08 via Nuitee
A
Amy
10
Pros:

Quaint old fashioned room. Nice balcony. Courteous check-in. Only issue was current construction around train station - do not trust Google walking route as it takes much longer to detour. Go behind train station and up to hotel the back way. The route TO the train station is the route to use TO hotel as well.

2025-04-09 via Nuitee