Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Non-smoking rooms
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Wonderful breakfast options
Clean and well-maintained rooms
Cons:
High room rates
Noise from nearby bar
Mixed gender spa unfamiliarity

Categories

Cleanliness
9.3
The room was very clean and well-maintained, contributing positively to the overall experience.
Service
9.8
Staff were friendly and accommodating, providing excellent service during the stay.
Location
9.3
The hotel is well-located with beautiful views and easy access to attractions.
Room Quality
9.3
Rooms were cozy, well-equipped, and comfortable, meeting guest expectations.
Amenities
8.8
Good amenities offered, although some guests noted the lack of air conditioning.
Value for Money
8.3
Prices were noted as high by some guests, though many felt the quality justified the cost.
Food and Beverage
9.3
The breakfast variety and quality received high praise from multiple guests.
Overall Experience
9.5
Overall, guests had a wonderful experience with a few minor areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:39

Property Description

Central Location and Stunning Views
The family-run Bristol hotel in Zermatt offers a peaceful retreat in the heart of the city, conveniently located between the train station and the Klein Matterhorn cable car. Wake up to breathtaking views of the iconic Matterhorn from most rooms, making your stay truly unforgettable.

Convenient Winter Sports Facilities
With easy access to all winter sport facilities and cable cars on foot, Hotel Bristol is a paradise for snow enthusiasts. Rent or buy skis on-site, purchase lift tickets at the front desk, and catch the ski bus right outside the hotel for a seamless winter adventure.

Relaxation and Entertainment
Unwind in the hotel's spa area with a sauna and steam bath, or enjoy a refreshing drink at the cosy bar. The spacious terrace with deckchairs is perfect for soaking up the sun. Plus, guests can take advantage of the free playroom, internet corner, and shuttle service for a truly hassle-free stay.

Book your stay at the Bristol hotel now to experience the perfect blend of comfort, convenience, and relaxation.

Important information:

Please note that Zermatt is a car-free village. Guests can park their car in Täsch (garage parking) and continue to Zermatt by train or taxi.

Please also note that clothing is not allowed in the wellness area of the hotel.

Guests traveling with children are kindly asked to inform the property about them to clarify the availability of extra beds.

When booking more than 5 rooms, different policies and additional supplements may apply.

From 26.09.2022 there will be no more half board and the restaurant will be closed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9.2
Based on 1942 reviews
Cleanliness: 9.3
Service: 9.8
Location: 9.3
Room Quality: 9.3
Amenities: 8.8
Value for Money: 8.3
Food and Beverage: 9.3
Overall Experience: 9.5
B
Branislav • couple • sk
10
2026-03-28 • via Nuitee
S
Suprawi • couple • th
10
Pros:

Everything :)

2026-03-26 • via Nuitee
B
Benjamin • family_with_children • ch
10
Pros:

Everything

Cons:

Nothing

2026-03-26 • via Nuitee
B
Bucher • couple • ch
7
2026-03-25 • via Nuitee
C
Chris • solo_traveller • gb
10
2026-03-24 • via Nuitee
C
Christophe • couple • ch
9
2026-03-24 • via Nuitee
T
Timon • solo_traveller • ch
8
2026-03-23 • via Nuitee
G
Gizem • family_with_children • tr
10
Pros:

Great location in the heart of everything but not noisy at the same time. Great Matterhorn view from the room. Excellent for Zermatt experience. Breakfast was also nice. Rooms were new.

2026-03-22 • via Nuitee
A
Aashin • family_with_children • us
10
Incredible location, staff and rooms
Pros:

Incredible location, staff and rooms. The hosts were extremely warm and attentive - they moved us to the Matterhorn facing room as it was available during our stay (it was incredible!). Good breakfast in the morning. Kids really enjoyed the game room each evening. Location was fantastic - max 10 min walk to most restaurants and shops.

Cons:

Relatively expensive, but what isn’t in Zermatt

2026-03-22 • via Nuitee
L
Leandro • couple • br
10
2026-03-22 • via Nuitee
D
Daniel • couple • gb
9
2026-03-22 • via Nuitee
M
Marlen • couple • ch
9
2026-03-22 • via Nuitee
S
Stephan • solo_traveller • ch
8
Gutes Hotel für ein paar Nächte.
Pros:

super Frühstück. Einzelzimmer eher klein aber soweit okay. Guter Skiraum mit Umkleidemöglichkeiten vor der Abreise. Sehr nettes Personal und sehr sauber.

Cons:

Das Zimmer zur Strasse kann in der Nacht etwas laut sein, da Bars und Restaurants in unmittelbarer Nähe. Ansonsten alles okay.

2026-03-17 • via Nuitee
L
Leo • solo_traveller • ch
9
Pros:

Sehr freundlich und Hilfsbereit!
Morgenbuffet
Wellness Bereich
Ausstattung

2026-03-16 • via Nuitee
A
Alexandra • solo_traveller • ch
9
2026-03-14 • via Nuitee
B
Brigitte • family_with_children • ch
10
2026-03-14 • via Nuitee
P
Peter • solo_traveller • gb
10
I visit Zermat every year and have done for 35 years, lots of great hotels but not many that offer such great value
Pros:

Friendly staff, great location and great value for Zermat

2026-03-14 • via Nuitee
A
Andrea • couple • ch
8
2026-03-14 • via Nuitee
C
Chava • couple • us
10
Charming Place wonderful staff and owner who provided transportation to the train station and they opened up the spa lat
Pros:

Nice location and very nice Wellness Spa

Cons:

Everything was good. IMaybe having a coffee maker in the room could be nice.

2026-03-12 • via Nuitee
C
Cirigliano • couple • ch
10
Pros:

Position ,petit déjeuner ,vue sur le Cervin

2026-03-11 • via Nuitee