Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Terrace
Family rooms
Garden
Pets allowed
Hiking
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Great location
Wonderful breakfast options
Clean and well-maintained rooms
Cons:
High room rates
Noise from nearby bar
Mixed gender spa unfamiliarity

Categories

Cleanliness
9.3
The room was very clean and well-maintained, contributing positively to the overall experience.
Service
9.8
Staff were friendly and accommodating, providing excellent service during the stay.
Location
9.3
The hotel is well-located with beautiful views and easy access to attractions.
Room Quality
9.3
Rooms were cozy, well-equipped, and comfortable, meeting guest expectations.
Amenities
8.8
Good amenities offered, although some guests noted the lack of air conditioning.
Value for Money
8.3
Prices were noted as high by some guests, though many felt the quality justified the cost.
Food and Beverage
9.3
The breakfast variety and quality received high praise from multiple guests.
Overall Experience
9.5
Overall, guests had a wonderful experience with a few minor areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:39

Property Description

Central Location and Stunning Views
The family-run Bristol hotel in Zermatt offers a peaceful retreat in the heart of the city, conveniently located between the train station and the Klein Matterhorn cable car. Wake up to breathtaking views of the iconic Matterhorn from most rooms, making your stay truly unforgettable.

Convenient Winter Sports Facilities
With easy access to all winter sport facilities and cable cars on foot, Hotel Bristol is a paradise for snow enthusiasts. Rent or buy skis on-site, purchase lift tickets at the front desk, and catch the ski bus right outside the hotel for a seamless winter adventure.

Relaxation and Entertainment
Unwind in the hotel's spa area with a sauna and steam bath, or enjoy a refreshing drink at the cosy bar. The spacious terrace with deckchairs is perfect for soaking up the sun. Plus, guests can take advantage of the free playroom, internet corner, and shuttle service for a truly hassle-free stay.

Book your stay at the Bristol hotel now to experience the perfect blend of comfort, convenience, and relaxation.

Important information:

Please note that Zermatt is a car-free village. Guests can park their car in Täsch (garage parking) and continue to Zermatt by train or taxi.

Please also note that clothing is not allowed in the wellness area of the hotel.

Guests traveling with children are kindly asked to inform the property about them to clarify the availability of extra beds.

When booking more than 5 rooms, different policies and additional supplements may apply.

From 26.09.2022 there will be no more half board and the restaurant will be closed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Location

Guest Reviews

9.2
Based on 2272 reviews
Cleanliness: 9.3
Service: 9.8
Location: 9.3
Room Quality: 9.3
Amenities: 8.8
Value for Money: 8.3
Food and Beverage: 9.3
Overall Experience: 9.5
S
Szymon • couple • pl
10
Pros:

Najlepszy hotel w Zermatt piękne widoki i doskonała lokalizacja

2026-08-15 • via Nuitee
K
KATSUKI • couple • jp
10
2026-08-15 • via Nuitee
M
Markus • solo_traveller • ch
8
2026-08-15 • via Nuitee
M
Margaret • couple • au
10
Fabulous!
Pros:

We loved everything about Hotel Bristol. From the free shuttle service to and from the train station to our very comfortable room with fabulous views of the Matterhorn - we could not have asked for more BUT we got more! The breakfast was exceptional. There was even a separate gluten free section!

2026-08-15 • via Nuitee
M
Mina • solo_traveller • de
10
2026-08-15 • via Nuitee
D
David • couple • au
10
A very comfortable place to stay with great views of an amazing town and mountains.
Pros:

We had the most amazing view of the Matterhorn for the morning sunrise I could take photos right off the balcony. The room and facilities were exceptional.

Cons:

NIL

2026-08-15 • via Nuitee
L
Luca • couple • it
10
Soggiorno eccezionale
Pros:

Posizione top a 2 minuti a piedi dalla piazza principale , matternhorn davanti agli occhi , comfort , colazione top

2026-08-14 • via Nuitee
D
Dugald • couple • fr
10
2026-08-14 • via Nuitee
J
Jonathan • solo_traveller • gb
9
Fantastic stay, climbed the Matterhorn and the hotel was an excellent base
Pros:

Great friendly hotel

2026-08-14 • via Nuitee
C
Chiyo • extended_group • jp
10
Excellent
Pros:

場所、お部屋、朝食、スタッフ対応全てよかったです。
地下に電子レンジなど簡単に調理できる場所がありました。ホテル横にはコインランドリー(もはやコインではない)があり複数日滞在する人には大変重宝すると思います。洗濯14CHF乾燥12CHFだったと思います。

Cons:

バスタブ付きの部屋をリクエストしたと思ったのですが、シャワーブースのみでした。気がつく前にお部屋を使ったのでフロントには言いませんでしたが…

2026-08-13 • via Nuitee
O
Olena • extended_group • pl
10
Polecam
Pros:

Lokalizacja
Wyposażenie
Gościnność obsługi

2026-08-13 • via Nuitee
K
Krishna • family_with_children • us
10
2026-08-13 • via Nuitee
T
Takako • couple • jp
9
Pros:

朝食が美味しかった。ロケーション素晴らしい

Cons:

お風呂の排水がよくなかった

2026-08-10 • via Nuitee
M
Mirna • family_with_children • br
9
certamente me hospedaria de novo
Pros:

Café da manhã excelente para os padrões europeus e a vista incrível do Matterhorn

2026-08-10 • via Nuitee
J
Jodie • solo_traveller • gb
10
2026-08-09 • via Nuitee
E
Ellen • solo_traveller • ch
10
2026-08-08 • via Nuitee
F
Fabienne • solo_traveller • ch
10
Magnifique séjour dans ce bel hôtel agréable et bien situé
Pros:

L’accueil était très sympathique et nous avons d’ailleurs été upgradés. Chambre spacieuse et moderne avec belle terrasse et vue sur le Cervin, très calme. Très bien situé. Bon petit déjeuner.

2026-08-08 • via Nuitee
C
Carmen • solo_traveller • ro
10
2026-08-08 • via Nuitee
S
Stéphanie • solo_traveller • fr
10
Pros:

Belle chambre avec terrasse, vue sur le Cervin, top!
L'emplacement
On nous a gardé les valises avant de récupérer la chambre et après

Cons:

La naked area! Magnifique spa dont on n'a pas pu bénéficier car limité aux "naked" et c'est pas notre truc!

2026-08-08 • via Nuitee
S
sportman • solo_traveller • ch
9
2026-08-07 • via Nuitee