Hotel Garni Matterhorn Focus AG

Staff was very friendly

Very grateful. I guess it is among top 5 hotels of Swiss Alps ! Absolutely gorgeous property!

Cozy, boutique-ish hotel with great breakfast offering. Has a heating pool with bubbles, sauna, steam room, solar/infra, etc. This hotel is separated into three buildings, building C has the best suites and is the only one with rooms that have a complete, unblocked view of the Matterhorn. Building A (main) one has the gondola tower blocking, so book with that in mind.

The hotel location is very close to the Matterhorn gondola station, basically touching it. Hence, this means it's a bit out of the way from the Gornergrat and Zermatt train stations.

This property is wonderful! Staff is wonderful! No air conditioning in summer. Directions from Expedia from train station to the hotel is NOT correct if you plan on walking from train station to hotel. My advice… call the hotel and have them shuttle you from train station to hotel. It’s a free shuttle to and from hotel. Wonderful stay! Absolutely incredible view of the Matterhorn.

Everything about the hotel was wonderful but beyond being beautiful I really want to mention how lovely all the staff were! I would absolutely recommend this hotel and will book again the next time I come to Zermatt!

Our room had an amazing view of the Matterhorn. Breakfast was excellent. Easy walk into town.

Good.

Amazing hotel! From being welcomed after 30 hours of travel with a glass of white wine, to the friendly breakfast staff, to helping me cobble together a nourishing dinner after a relaxing spa service…the staff at this hotel truly set it apart! And the rooms! I slept with all the windows and the patio door open just gazing at the Matterhorn until I fell asleep. And the spa! Really a wonderful steam room, sauna, and pool. The only “better if” was if other people would read the rules, especially regarding children in the spa area. Specifically, regarding unattended children I felt responsible to watch to ensure their safety as well as children disturbing the peace of the spa area.

Stayed here for my vacation with my husband. I would 100% recommend. From getting picked up at the station, to the welcome experience, the pools, and room itself! I could just keep going on about all the great things.

The location of the hotel can view the Matterhorn. The property is very modern and all furniture and facilities are very updated and modern. Staffs are friendly. Location is just next to the cable car station and shuttle bus station.

Staffs are helpful and very friendly. The amenities are awesome. Very clean hotel.

My son and I had an amazing 19 days at the hotel and every day was perfect. The staff took such good care of us. They were all very friendly and helpful and fun. The room was exceptional.
We plan for another 19 day stay next year and for 12 days of that time we are bringing my son's 4 adult daughters, my granddaughters for a wonderful experience to share at the Focus Matterhorn Hotel.
We send our thanks and gratitude to each of the staff members.

Linda Dengler

I loved it here so much and I can’t wait to go back! Everything was perfect from the staff to the room! Very clean and directly next to the cable car station!! They offer transportation via e-vehicle if you need a ride within Zermatt!

Had a great stay - the hotel is well designed, great amenities, very clean. Definitely the highlight of our Europe trip.

Great property with amazing staff. Indoor/outdoor pool is amazing, as was breakfast. Pretty far from the center of town—make sure you arrange the free transfer from the train station with the desk staff. Not as many dinner options within close distance.

Staff was amazing. Room beautiful. Spa and breakfast fantastic as well. Couldn’t recommend enough

This is a very good hotel.Immaculately clean, new, modern, bright. Very good spa facility. Staff are friendly and ready to help when required. Excellent buffet breakfast.
Reasons this hotel gets a vey good overall instead of excellent is lack of coat hooks in the room, no air circulation, only patio door opens, no other windows open, couldn’t sleep on bed, may have been too hot, may have been the bed, not sure! Slept on the sofa next to open patio door all night. The hotel staff did try to accommodate with different pillows and blankets but in this case the sofa seemed to be the better option.
Expedia advertise this particular room as air conditioned, the hotels own website does not, i can confirm the room is not air conditioned.

The Spa room had perfect view of the Mattherhorn. The bathroom was huge and the mattress was the best! Even the sofabed mattress was extremley comfortable. Enjoyed sitting out at the deck. The staff was very friendly and definitely like to come back.

Excellent Spa Suite with view of the Matterhorn. Highly recommend.

Everything is perfect! Highly recommend!