Hotel AquaCity Seasons

Hotels
8.8 (1667 reviews)
Sportova 1397/1 , Poprad , sk

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Nightclub
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great service
Clean facilities
Excellent wellness options
Kids enjoyed their stay
Cons:
Lack of variety in food
Some concerns about value in meal options

Categories

Cleanliness
8.73
Rooms are clean and well-maintained, contributing positively to the overall stay.
Service
9.2
Staff is friendly and helpful, providing a great experience throughout the hotel.
Location
9.04
Well-situated within Aqua City, making it convenient for guests.
Room Quality
8.79
Rooms are modern and adequately equipped, though some lack balconies.
Amenities
9.22
Great amenities including pools and spa services that enhance the stay.
Value for Money
8.18
While the price is reasonable, some noted issues with food quality in comparison to past visits.
Food and Beverage
8.23
Food quality is good but variety at meals has been noted as lacking.
Overall Experience
9
Overall stay was excellent with memorable experiences, recommending for future visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:28

Property Description

Luxurious Accommodation
Our hotel, part of AquaCity Poprad, offers award-winning style, comfort, and eco-friendly practices. Voted Slovakia's best hotel in 2005, we prioritize providing a pleasant and relaxing stay for every guest.

Year-Round Attractions
Whether you visit in winter for skiing and winter sports or in summer to enjoy the water park, heated pools, and saunas, AquaCity offers a perfect blend of adventure and relaxation.

Breathtaking Surroundings
Nestled amidst Europe's stunning scenery, AquaCity provides not only top-notch facilities but also easy access to a variety of outdoor activities.

Book your stay now and experience the ultimate blend of luxury and nature at our hotel in AquaCity Poprad!

Important information:

Room rates on 24. and 31. December include a gala dinner.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: KSC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People 6 years old and over stay for € 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1667 reviews
Cleanliness: 8.73
Service: 9.2
Location: 9.04
Room Quality: 8.79
Amenities: 9.22
Value for Money: 8.18
Food and Beverage: 8.23
Overall Experience: 9
N
Nemes • family_with_children • hu
8
2026-03-06 • via Nuitee
A
attila • family_with_children • sk
10
2026-02-27 • via Nuitee
R
Roxána • family_with_children • hu
6
Pros:

A medencék jók voltak.

Cons:

A bejelentkezes es kijelentkezes nagyon nagyon lassan ment. Érkezésünk előtt 4 nappal jeleztem a Hotel felé, hogy egy ember kozolunk lebetegedett, a szálloda semmilyen kompenzációra nem volt hajlandó. Az aqvapark bár medencéjében lévő pultos eszméletlen bunkó, a magyarokat nem akarta kiszolgálni. A takarítás felületes csak. Allergiások és asztmások kerüljék a hotel, eszméletlen por van...
A vacsora 20 óráig igénybe vehető. Mi 19 órakkor mentünk le az egyik este és már csak köretek volt. Semmilyen hús étel nem jutott.

2026-02-26 • via Nuitee
L
Lukasz • family_with_children • pl
10
2026-02-26 • via Nuitee
P
Pop • extended_group • ro
9
2026-02-23 • via Nuitee
R
Rafal • family_with_children • gb
9
Lovely food, enjoyed every minute
Pros:

Fantastic food, good entertaiment

Cons:

WiFi very slow, impossible to use. Aqua Park opening times disappointing

2026-02-22 • via Nuitee
E
Elena Ioana • family_with_children • ro
9
2026-02-11 • via Nuitee
S
Simina • solo_traveller • ro
10
2026-02-10 • via Nuitee
S
Simina • couple • ro
10
2026-02-10 • via Nuitee
N
Nicole • couple • sk
8
Veľmi dobré
Pros:

Neobmedzený prístup do Aquaparku a Wellnessu - preto sme sa tu ubytovali
Široký výber jedál na večeri
Moderne pekne zariadená izba
Župan
Čisto

Cons:

Veľmi tvrdé postele
Do aquaparku iba uteráky na ruky
Lievance na raňajkách boli vyprážané (nie vhodná príprava), celkovo nie veľmi široký výber
Na izbe chýbali papuče, kozmetické utierky, safe nebol pripevnený
V kúpeľni chýbal ventilátor

2026-01-26 • via Nuitee
B
Branislav • family_with_children • sk
10
2026-01-23 • via Nuitee
F
Filip • couple • sk
10
Pros:

Čisté prostredie
Moderné izby
Vybavenie
Personál
Chutné jedlo
Krásne výhľady
Rozsiahli Aquapark

2026-01-20 • via Nuitee
I
Iryna • family_with_children • ua
10
2026-01-18 • via Nuitee
D
Dominik • family_with_children • sk
10
2026-01-17 • via Nuitee
M
Miladin • family_with_children • ba
10
2026-01-15 • via Nuitee
J
Josef • couple • cz
9
Dobrá kombinace fajn hotelu se skvělou polopenzí a akvaparku
Pros:

Super ubytování, možnost si kdykoli zaběhnout do akvaparku nebo i do wellnessu.. skvělé snídaně a večeře. Parkování zdarma a vždy dostupné

Cons:

Na našem pokoji bylo opravdu hodně teplo, jak je to akvapark.. klimatizace sice funguje, ale pokud si ji člověk nenechá v noci puštěnou, tak je ráno teplo

2026-01-15 • via Nuitee
I
Ivana • family_with_children • cz
10
Pros:

všetko super

Cons:

všetko super

2026-01-14 • via Nuitee
T
Tomáš Šufliarsky • family_with_children • sk
9
Pros:

Bazény super, menej ľudí bolo po prázdninách.

2026-01-13 • via Nuitee
J
Jolanta • couple • pl
10
Pros:

Znakomity obiekt , czysto , miło , pyszne śniadania i obiadokolację . Bardzo miły personel . Świetny wypoczynek

2026-01-13 • via Nuitee
U
Urszula • family_with_children • pl
10
Pros:

Jak zwykle termy, bardzo ładny pokój, wygodne łóżko, jedzenie z możliwością wyboru

Cons:

Termy powinny być czynne dłużej

2026-01-12 • via Nuitee