Hotel AquaCity Seasons

Hotels
8.8 (1674 reviews)
Sportova 1397/1 , Poprad , sk

Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Nightclub
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great service
Clean facilities
Excellent wellness options
Kids enjoyed their stay
Cons:
Lack of variety in food
Some concerns about value in meal options

Categories

Cleanliness
8.73
Rooms are clean and well-maintained, contributing positively to the overall stay.
Service
9.2
Staff is friendly and helpful, providing a great experience throughout the hotel.
Location
9.04
Well-situated within Aqua City, making it convenient for guests.
Room Quality
8.79
Rooms are modern and adequately equipped, though some lack balconies.
Amenities
9.22
Great amenities including pools and spa services that enhance the stay.
Value for Money
8.18
While the price is reasonable, some noted issues with food quality in comparison to past visits.
Food and Beverage
8.23
Food quality is good but variety at meals has been noted as lacking.
Overall Experience
9
Overall stay was excellent with memorable experiences, recommending for future visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:28

Property Description

Luxurious Accommodation
Our hotel, part of AquaCity Poprad, offers award-winning style, comfort, and eco-friendly practices. Voted Slovakia's best hotel in 2005, we prioritize providing a pleasant and relaxing stay for every guest.

Year-Round Attractions
Whether you visit in winter for skiing and winter sports or in summer to enjoy the water park, heated pools, and saunas, AquaCity offers a perfect blend of adventure and relaxation.

Breathtaking Surroundings
Nestled amidst Europe's stunning scenery, AquaCity provides not only top-notch facilities but also easy access to a variety of outdoor activities.

Book your stay now and experience the ultimate blend of luxury and nature at our hotel in AquaCity Poprad!

Important information:

Room rates on 24. and 31. December include a gala dinner.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: KSC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People 6 years old and over stay for € 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1674 reviews
Cleanliness: 8.73
Service: 9.2
Location: 9.04
Room Quality: 8.79
Amenities: 9.22
Value for Money: 8.18
Food and Beverage: 8.23
Overall Experience: 9
D
Dorota couple pl
10
2026-03-25 via Nuitee
O
Oleksandr family_with_children sk
10
2026-03-23 via Nuitee
K
Katarzyna family_with_children pl
10
2026-03-22 via Nuitee
H
Hyeji:) extended_group kr
10
왕왕추천
Pros:

한국인분들 자코파네정도까지 내려왔으면 포프라드 꼭 오세요
한적하고ㅎㅎ슬로바키아 사람들 친절하고~~

거기에 디럭스룸 예약했는데 완전 넓고 좋음
316호 설산도 보이고 넓고 대박쓰~~~~

숙소는 3층(리셉션도 3층)
2층은 웰니스 사우나인데 사우나 종류많고 수영복은 벗고 얇은 천주는데 현지인들은 나체분들도 있음 왕 어두워서 괜찮음
1층은 실내풀!!첨에 사우나 못찾아서 헤맸는데 2층 락커룸에서 수영장 내려가는 계단 내려가지말고 오른쪽 문 방향으로 가면 약간 bar같은 느낌 나오는 거기가 사우나 입구~~~~~!

그리고 시간대별로 사우나쇼 물쇼도 있고
조식 석식도 메뉴가 엄청 많지는 않지만 매일 바뀌고 맛있었음!!!
조식은 커피 쥬스 제공
디너는 음료 시켜먹어야함

부모님 모두 만족
또 오고싶다고 여러번 말씀하심ㅎㅎㅎ
모르스키에 오코 호수가서 지친 몸뚱아리 힐링 잘하고 갑니댜

Cons:

포프라드에는 볼트 XL사이즈가 없음
우리같이 캐리어 3개면 일반볼트 나눠서 가든지 하세용
기차역 근처긴한데 짐있으면 멀고
거기다가 2026년 3월기준 내가 가야하는 길 공사중이었음
택시도 빙 둘러가야하는 구조임

체크아웃땐 리셉션에서 AVA택시 큰거 불러주심
리셉션도 엄청 친절~~~!!
기차역까지 5유로나옴(아침8시30분쯤)

아 침대소리 예민하면 약간 삐걱거림

2026-03-17 via Nuitee
A
alena family_with_children sk
7
Pros:

Hotel Seanson, izby pekné, čisté, postele dobrej kvality....

Cons:

Sklamanie - konsolidácia verejných financií prináša v tomto zariadení (zvýšenie cien a optimalizácia prevádzky) veľkú neprofesionalitu. Od mála zamestnancov, chcú veľa muziky na úkor návštevnikov .

2026-03-17 via Nuitee
Štefánia family_with_children sk
10
2026-03-12 via Nuitee
M
Machek extended_group cz
7
2026-03-10 via Nuitee
M
Michał family_with_children pl
10
2026-03-09 via Nuitee
M
Martin family_with_children sk
9
2026-03-08 via Nuitee
A
Andrea couple sk
10
Pros:

Bolo sme veľmi spokojní.

2026-03-08 via Nuitee
N
Nemes family_with_children hu
8
2026-03-06 via Nuitee
A
attila family_with_children sk
10
2026-02-27 via Nuitee
L
Lukasz family_with_children pl
10
2026-02-26 via Nuitee
R
Roxána family_with_children hu
6
Pros:

A medencék jók voltak.

Cons:

A bejelentkezes es kijelentkezes nagyon nagyon lassan ment. Érkezésünk előtt 4 nappal jeleztem a Hotel felé, hogy egy ember kozolunk lebetegedett, a szálloda semmilyen kompenzációra nem volt hajlandó. Az aqvapark bár medencéjében lévő pultos eszméletlen bunkó, a magyarokat nem akarta kiszolgálni. A takarítás felületes csak. Allergiások és asztmások kerüljék a hotel, eszméletlen por van...
A vacsora 20 óráig igénybe vehető. Mi 19 órakkor mentünk le az egyik este és már csak köretek volt. Semmilyen hús étel nem jutott.

2026-02-26 via Nuitee
P
Pop extended_group ro
9
2026-02-23 via Nuitee
R
Rafal family_with_children gb
9
Lovely food, enjoyed every minute
Pros:

Fantastic food, good entertaiment

Cons:

WiFi very slow, impossible to use. Aqua Park opening times disappointing

2026-02-22 via Nuitee
E
Elena Ioana family_with_children ro
9
2026-02-11 via Nuitee
S
Simina solo_traveller ro
10
2026-02-10 via Nuitee
S
Simina couple ro
10
2026-02-10 via Nuitee
N
Nicole couple sk
8
Veľmi dobré
Pros:

Neobmedzený prístup do Aquaparku a Wellnessu - preto sme sa tu ubytovali
Široký výber jedál na večeri
Moderne pekne zariadená izba
Župan
Čisto

Cons:

Veľmi tvrdé postele
Do aquaparku iba uteráky na ruky
Lievance na raňajkách boli vyprážané (nie vhodná príprava), celkovo nie veľmi široký výber
Na izbe chýbali papuče, kozmetické utierky, safe nebol pripevnený
V kúpeľni chýbal ventilátor

2026-01-26 via Nuitee