Hotel AquaCity Mountain View

Hotels
8.7 (1397 reviews)
Sportova 1397/1 , Poprad , sk

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Nightclub
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great wellness facilities
Good location
Cons:
Dirty carpets
Outdated room furnishings
Limited dining hours

Categories

Cleanliness
7.91
There were mentions of dirty carpets in corridors and rooms.
Service
9.88
Friendly staff and helpful service were widely praised.
Location
9.42
Excellent location with easy access to nearby attractions.
Room Quality
7.37
Room furnishings were described as outdated and not up to expected standards.
Amenities
9.4
Variety of pools and wellness facilities, positively noted.
Value for Money
8.36
The experience and amenities seem to justify the cost.
Food and Beverage
8.41
Dining quality was good, though some noted limited selection.
Overall Experience
8.88
Overall a positive stay with many enjoyable aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 19:39

Property Description

Stunning Mountain Views from Balcony

Experience breathtaking views of the High Tatra Mountains from the comfort of your room’s balcony at the Hotel Mountain View. The perfect backdrop for a relaxing getaway.

AquaCity Recreational Facilities

Indulge in the recreational paradise of AquaCity, featuring a spa center, various swimming pools, and a mountainside setting. Enjoy a rejuvenating experience amidst stunning natural surroundings.

Culinary Delights and Festive Celebrations

Savor delicious meals at AquaCity’s bars, cafes, and restaurants, offering options for every taste. Plus, during the festive season, enjoy special Christmas and New Year's Eve dinners with a rich program of celebrations.

Book now to elevate your stay at the Hotel Mountain View amidst the AquaCity Poprad Resort.

Important information:

The gala dinner for 31/12/2025 is included in the price.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: KSC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    People 6 years old and over stay for € 60 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 1397 reviews
Cleanliness: 7.91
Service: 9.88
Location: 9.42
Room Quality: 7.37
Amenities: 9.4
Value for Money: 8.36
Food and Beverage: 8.41
Overall Experience: 8.88
E
Ewelina • family_with_children • pl
10
2026-03-07 • via Nuitee
A
Alexandra • family_with_children • sk
7
2026-03-06 • via Nuitee
D
Denisa • family_with_children • sk
10
2026-03-05 • via Nuitee
A
Angelika • couple • pl
8
Reasumując pobyt uważamy za udany
Pros:

Aquapark

Cons:

Była to nasza już kolejna wizyta w obiekcie, więc mamy porównanie i uważamy zgodnie z mężem, że posiłki nie są już tak dobre jak kiedyś: chodzi głównie o małe zróżnicowanie dodatków, o godzinie 9:00 już niektóre z nich nie były dokładane (np.tortilla), myślimy, że byłoby warto przeanalizować menu na nowo

2026-03-03 • via Nuitee
G
Gabriela • family_with_children • cz
10
Pros:

Vsechno, nejvíce výhled na hory

Cons:

Neni nic co by se mi nelíbilo

2026-03-03 • via Nuitee
M
Mariusz • couple • pl
9
2026-03-03 • via Nuitee
R
Rošková • family_with_children • sk
10
2026-03-03 • via Nuitee
M
Monika a Roman • family_with_children • sk
8
2026-03-03 • via Nuitee
I
Iwona • family_with_children • pl
10
2026-03-03 • via Nuitee
M
Malgorzata • family_with_children • pl
10
2026-03-01 • via Nuitee
T
Timárová • family_with_children • sk
8
2026-03-01 • via Nuitee
A
Alexandra • solo_traveller • sk
7
Pros:

Priestranná izba, wellnes v cene, veľmi chutné a bohaté raňajky aj večere.

Cons:

Pobyt koncom januára a naozaj veľmi chladno na izbách, akoby sa vôbec nekurilo. Zanedbaný nábytok by si zišiel obnovu, fľaky na koberci aj stenách.

2026-02-28 • via Nuitee
D
Dario • couple • pl
8
Generalnie polecam pobyt w tym hotelu. Super wypoczynek, pełny relax.
Pros:

Opcja niepełnego wyżywienia w tym wypadku bardzo się sprawdza i spełnia oczekiwania. Każdy znajdzie coś dla siebie i na pewno nie wyjdzie głodny.

Cons:

Kontakt z obsługą. Zgłosiliśmy, że grzejnik w łazience nie grzeje, zrobiło się poruszenie, przybyli panowie konserwatorzy, popatrzyli, przyznali rację, stwierdzili, że to da się naprawić i na tym zakończyła się naprawa. Do końca pobytu już nikt się tym nie zajął.

2026-02-28 • via Nuitee
P
Petra • family_with_children • cz
8
2026-02-28 • via Nuitee
B
Bielyi • family_with_children • pl
10
Pros:

Wszystko

2026-02-26 • via Nuitee
R
ramnit73 • couple • pl
8
Pros:

Bardzo dobre jedzenie. Łatwy dostęp do przechowalni nart.

Cons:

Strefa wellness czynna tylko do 20:00. Dawniej była dostępna do 21:00.

2026-02-22 • via Nuitee
S
Sandra • extended_group • sk
2
Nikdy viac..
Pros:

Izba a aj kúpeľňa boli priestranné.

Cons:

Tento hotel nemá so 4 hviezdičkami nič spoločné.
1. Parkovisko rozbité tak, že tam naozaj nechcete parkovať
2. Všetok nábytok od sedačiek na recepcii až po vybavenie izby ošarpané, odraté, potrhané. Jednoducho je vidieť, že už má najlepšie roky za sebou.
3. Posteľ šialene vrzgala.
4. Na izbe sme nemali papuče.
5. Najväčší extrém bola večera.. V čase do 20:00 - ideál by bol aspoň do 21, keďže len do 20:00 sa dá kúpať ale nevadí. Na večeru veľmi malý výber jedál. K šalátu a podobne nebolo žiadne pečivo, musela som si ho vypýtať. Chýbal puding k dukatovym buchtičkám a ďalší už nemali. Nemali už vyložený ani žiaden iný dezert, opäť som si ho musela pýtať sama. priniesli mi niečo ako citrónovú babovku - v 4. hviezdičkovom hoteli. Trápne.
Raňajky boli omnoho lepšie, tu vsak nestíhal personál, chýbal príbor a musela som si ho ísť opäť vypýtať sama. O káve sa ani nevyjadrujem. Nič ale naozaj nikdy som nič horšie a viac spálené nepila.
Už sem nikdy, NIKDY neprídeme, lebo tento hotel dosahuje maximálne 3 hviezdičky a necítili sme sa tu dobre.
Jedáleň je veľmi mala, hotel je bludisko a vlastne len chodíte a chodíte po chodbách..
6. V upratanej kúpeľni na stene prilepená nálepka z dámskych plaviek.

2026-02-22 • via Nuitee
D
Dorota • family_with_children • pl
10
2026-02-14 • via Nuitee
M
Munteanu • extended_group • ro
10
Un sejur relaxant
Pros:

Zona SPA , mancarea gustoasa , foarte cald

Cons:

Nu au fost lucruri neplăcute

2026-02-13 • via Nuitee
W
Wojciech • family_with_children • pl
7
2026-02-12 • via Nuitee