Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good breakfast
Cons:
WiFi issues
Parking difficulties
Hard beds

Categories

Cleanliness
7.38
General cleanliness mentioned positively, but noted issues with shower heads.
Service
8.35
Staff were described as friendly and helpful.
Location
7.89
Conveniently located near the station and easy to find.
Room Quality
7.84
Rooms were spacious and well-equipped, though some rooms had issues.
Amenities
7.37
Some amenities were lacking, such as difficult WiFi and parking issues.
Value for Money
7.33
High price point but some guests felt the quality matched the cost.
Food and Beverage
8.38
Breakfast was well-received.
Overall Experience
7.85
Overall experience was good, with notable positives but a few drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 21:49

Property Description

Innovative Interior Design and Luxury Comfort
Experience a first-class stay at our hotel in The Hague, where innovative interior design meets high luxury and comfort.

Modern International Cuisine at The Grand Canteen
Indulge in a culinary journey with modern International cuisine at The Grand Canteen, offering a delightful selection of steaks and salads.

Convenient Location and Easy Accessibility
Located on the outskirts of The Hague, our hotel is easily accessible by car and public transport, and just a short walk from Rijswijk NS train station. Explore nearby attractions like Madurodam and Vermeer Museum, all within a short distance from our hotel.

Book now for an unforgettable stay at our luxurious hotel in The Hague!

Important information:

If guests do not have the credit card used to book available when arriving then the total cost of the reservation has to be paid upon check in.

If you require a baby cot, you must notify the property at the time of booking.

Cot rentals are subject to availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 9 per day.

Location

Guest Reviews

7.8
Based on 2500 reviews
Cleanliness: 7.38
Service: 8.35
Location: 7.89
Room Quality: 7.84
Amenities: 7.37
Value for Money: 7.33
Food and Beverage: 8.38
Overall Experience: 7.85
W
Wilco • couple • nl
1
Heel teleurstellend
Pros:

Helemaal niets!

Cons:

Je kan niet vluchtelingen opvangen in een hotel en vervolgens schaamteloos 140 euro per nacht vragen aan commerciële gasten die langskomen.

Voor de deur staan ze te drinken en roken, ze zorgen voor veel geluidsoverlast. Het is prima dat we ze opvangen! Maar dan niet ook betalende gasten er tussen zetten!

2026-05-30 • via Nuitee
Z
Zuzana • solo_traveller • pt
8
Collaborative stay
Pros:

Excellent location. Close to train station, bus and tram stops.

Cons:

It is not easy to buy food in the area.
The hotel is a four-star hotel, but it feels like a three-star hotel. They say that there are slippers and a bathrobe in the room, but there are none. I asked for them, but they only brought slippers, not a bathrobe. No shampoo, you have to ask for it at the reception. The coffee machine is just a kettle. There is no coffee or water machine on the floors for free use.

2026-05-30 • via Nuitee
H
Hermann • couple • de
4
Cons:

Hatte ein Comfort zimmer bestellt mit einem Kingzise Bett , war nicht vorhanden

2026-05-28 • via Nuitee
G
Gerrit-Jan • couple • nl
5
Prima voor 1 nachtje maar geen aanrader
Pros:

Zeer vriendelijk personeel, erg behulpzaam. Ruime kamer met goed bed. Koffie en theefaciliteiten op de kamer, tevens koelkastje. Ontbijt in buffetvorm met voldoende keus. Openbaar vervoer in de buurt.

Cons:

Slechte wifi, alleen bij de receptie goede ontvangst. Op de badkamer hangt een rioollucht. Parkeerplek lastig te vinden. Je verblijft in ‘toren 2’ de receptie en de ontbijtruimte zijn in ‘toren 1’ waardoor je nogal wat meters moet maken elke keer.

2026-05-26 • via Nuitee
L
LUCA • family_with_children • it
5
2026-05-25 • via Nuitee
A
Aldi • family_with_children • de
1
Pros:

Wie ein Bunker keine Luft und Licht ,

Cons:

Ich habe ein Zimmer für 2 Erwachsene und ein Kind gebucht, das Hotel hat mir aber automatisch 2 Schlafzimmer gegeben. Das ist nicht fair, und ich habe für zwei Zimmer bezahlt.

2026-05-25 • via Nuitee
N
Nancy Solomon • couple • de
3
Pros:

Clean and easy to find

Cons:

Is mixed with refugees! Hotel is nice one, but you can’t mix together with refugee! Vacation you need stress free and comfortable.

2026-05-21 • via Nuitee
B
Bert Jan • solo_traveller • nl
5
Niet wacht je verwacht van een 4 sterren hotel.
Pros:

Ligging is goed. Kamers zijn schoon.

Cons:

Hotel zit vol met azielzoekers die door het hotel zwerfen en veel lawaai maken op de gang.

2026-05-20 • via Nuitee
M
Memet • couple • nl
8
2026-05-20 • via Nuitee
J
Jaap • solo_traveller • nl
7
Douchen in glad bad is niet meet van deze tijd.
Pros:

Een mooie comfortabele kamer. Het restaurant was prima.

Cons:

Douchen is een gladde badkuip en niets om je een vast te houden bij het in- en uitstappen. Dat is echt een no go, zeker als je enigszins op leeftijd bent. Douchen in bad is al onaangenaam, maak toch een goede inloopdouche. Maar tenminste een handgreep bij elk bad moet toch kunnen!
De locatie is niet goed te vinden via de navigatie. Hoe kom je op de parkeerplaats is een lastige puzzel.

2026-05-12 • via Nuitee
S
Sebastiaan • solo_traveller • be
4
Te duur voor wat het was
Pros:

Het bed

Cons:

De douche en badkamer

2026-05-11 • via Nuitee
W
Wojciech • extended_group • pl
9
Dobry wypoczynek po trudach zwiedzania.
Pros:

Dobra lokalizacja, dobre śniadania, dobrze się spało.

Cons:

Jedna karta nie działała na zamek drzwi. Druga działała bez problemu. Nie reklamowałem, bo jedna wystarczyła.

2026-05-05 • via Nuitee
S
Sanne • family_with_children • nl
8
2026-04-30 • via Nuitee
R
Robert Oonk • solo_traveller • nl
7
2026-04-30 • via Nuitee
A
A • solo_traveller • nl
6
2026-04-21 • via Nuitee
A
Andreas • family_with_children • de
6
2026-04-19 • via Nuitee
A
a9228b0d9eff72220332acebf43133ad • couple • nl
8
Pros:

Prima locatie en personeel.aan d3 receptie was vriendelijk

Cons:

Nvt

2026-04-18 • via Nuitee
F
ffc3fc6cd78f7333cccca5e203d96b73 • solo_traveller • nl
6
Pros:

De locatie van het hotel

Cons:

Geen restaurant in de avond en ik vond de koffie tegen vallen op de kamer. Oploskoffie

2026-04-17 • via Nuitee
6
64ad4d3956f570f53f77f5b593287b21 • couple • it
7
comunque consigliato
Pros:

posizione comoda

Cons:

pulizia migliorabile, specie in bagno. Staff abbastanza disponibile

2026-04-17 • via Nuitee
8
8ce03e3180ba716d4090d2392994a601 • solo_traveller • de
6
2026-04-17 • via Nuitee