Hotel Panamericano

Hotels
8.8 (4858 reviews)
Teatinos 320 , Santiago , cl

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Noise from outside
Inconvenience during cleaning

Categories

Cleanliness
7.88
Some reviews mentioned dirtiness and hairs in the room.
Service
9.35
General appreciation for helpfulness of staff and good service.
Location
9.39
Multiple reviews highlighted the excellent location.
Room Quality
8.34
Some reviews indicated issues with comfort and old bathrooms.
Amenities
8.87
Positively mentioned breakfast, but some feedback on the restaurant.
Value for Money
8.83
Perceived as a good value considering the location and amenities.
Food and Beverage
8.88
Breakfast received positive remarks, but there were suggestions for improvement.
Overall Experience
8.85
General consensus was a positive stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:30

Property Description

Renovated Rooms with Modern Amenities

The Hotel Panamericano in Santiago offers renovated rooms with cable TV, minibar, air conditioning, coffee maker, heating, and safe, ensuring a cozy and comfortable stay for guests.

Delicious Dining Experience at Chelo Restaurant

Indulge in a culinary journey at the hotel's Chelo Restaurant, known for its Chilean and international cuisine. Enjoy a wide selection of dishes paired with local wines for a memorable dining experience.

Convenient Location for Exploring Santiago

Located near Plaza de la Constitución and the Presidential Palace, the hotel provides easy access to Santiago's main attractions. With nearby metro stations, guests can explore the city with ease.

Experience comfort, convenience, and culinary delights at Hotel Panamericano in Santiago. Book now for an unforgettable stay!

Important information:

LOCAL TAX LAW
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.

Foreign tourists: to be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: SCL

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible at a location nearby (reservation is not possible).

Location

Guest Reviews

8.8
Based on 4858 reviews
Cleanliness: 7.88
Service: 9.35
Location: 9.39
Room Quality: 8.34
Amenities: 8.87
Value for Money: 8.83
Food and Beverage: 8.88
Overall Experience: 8.85
B
Bakke • couple • no
8
2026-04-03 • via Nuitee
O
OyOyOy • Couples • Melbourne, Victoria
6
great location but very average hotel
Pros:

We spent 2 nites in this hotel which was long enough; the only saving feature is the location as it’s really well located and pretty much in the centre. Many things are very close and in walking distance. There is a good supermarket within a few minutes walk, the main shopping mall with plenty of coffee and food option are close, but we found the food quality only average so be picky. And after about 8pm its completely dead.

However the rest is not great; the room was spacious and comfortable bed but the noise from either side and above was really bad. We had a couple of loud Americans on one side and sounded like a woman dancing in high heels and it went on for hours. There was a strip bar or something on the ground floor in the shops near the hotel and it got loud. all night people coming and going with chatter in the hallways and doors banging. So if your a light sleeper bring your earbuds.

Breakfast was average but enough to fill up. We decided to eat in their restaurant on our last night .. BIG mistake. Who can stuff up a hamburger and a caesar salad, worst Ive ever had, they should sack the cook.

2026-04-02 • via Tripadvisor
A
Adelina • extended_group • bg
9
2026-04-02 • via Nuitee
A
Antonio • couple • cl
10
agradable descanso fin de semana en santiago
Pros:

Precio justo, habitacion confortable y amplia, limpieza, buen desayuno

Cons:

nada en particular

2026-04-02 • via Nuitee
G
Gasparotto • couple • it
7
Pros:

Colazione super.

Cons:

Wi-Fi non funzionante

2026-04-02 • via Nuitee
R
Rose • solo_traveller • nl
9
2026-04-01 • via Nuitee
D
Diane • couple • nz
10
2026-04-01 • via Nuitee
S
Susan • solo_traveller • gb
8
Great value for money in the city centre
Pros:

Excellent location, comfortable, clean, surprisingly quiet. Friendly and helpful staff, very patient with my attempts at Spanish. Good breakfast.

2026-04-01 • via Nuitee
A
Antonio • solo_traveller • it
7
Era in ristrutturazione, quindi per un giudizio serio bisognerà aspettare la fine dei lavori.
Pros:

La posizione

2026-04-01 • via Nuitee
N
Natalia • couple • co
9
Pros:

Muy buena la ubicacion, con cercanía al metro, muy limpio y el desayuno que estuvo muy variado y abundante.

Cons:

Todo estuvo bien.

2026-04-01 • via Nuitee
A
Alex Ry • couple • ru
8
2026-04-01 • via Nuitee
G
Grau • solo_traveller • es
9
Personal de recepción acogedor y facilitador.
Pros:

Desayuno bastante normal
Localización hotel muy bien para mí.

Cons:

Lamparilla de mesita funcionaba mal.

2026-03-31 • via Nuitee
H
Harald • solo_traveller • de
8
Pros:

Tolle Lage,sehr freundliches Personal an der Rezeption. Sehr bequeme Betten, sehr gute Auswahl beim Frühstück. Trotz Stadtmitte sehr ruhig.

Cons:

Frühstückspersonal unter aller Granate. Um 7:00 war nichts mit Frühstück, nicht einmal das Licht war eingeschaltet. Als dann um 7:30 Uhr Frühstücken tatsächlich möglich war, wurde der halbvolle Teller ohne zu fragen einfach abgeräumt. So etwas habe ich noch nie erlebt. Haiti lässt grüßen.

2026-03-31 • via Nuitee
S
Sui Ying Daisy • extended_group • cn
8
2026-03-31 • via Nuitee
A
aries70 • couple • cl
8
Hotel
Pros:

Lo cómodo que es y lo espaciosa de la habitación.

Cons:

El acceso no es claro, de hecho tuvimos problemas con el taxi que nos trajo del aeropuerto por lo mismo. Falta un letrero en la avenida que indique el acceso al hotel.

2026-03-30 • via Nuitee
K
Kyra • extended_group • au
10
2026-03-30 • via Nuitee
C
Carlos • extended_group • cl
9
Pros:

Excelente ubicación en pleno centro de Santiago a 2 cuadras del palacio La Moneda.
Buen desayuno. Rico y variado.

Cons:

Todo bien....solo para aportar, el baño requiere una mantención de terminaciones para mejorar el aspecto estético.

2026-03-30 • via Nuitee
M
Marcia • couple • cl
9
Pros:

Atención del personal destaco la amabilidad de Marianne. Muy atenta y àgil.

2026-03-30 • via Nuitee
K
Karol Estefanía • couple • cl
10
2026-03-30 • via Nuitee
J
Jose • family_with_children • cl
9
2026-03-30 • via Nuitee