Hotel Panamericano

Hotels
8.8 (5377 reviews)
Teatinos 320 , Santiago , CL
+56 2 2432 3300

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Noise from outside
Inconvenience during cleaning

Categories

Cleanliness
7.88
Some reviews mentioned dirtiness and hairs in the room.
Service
9.35
General appreciation for helpfulness of staff and good service.
Location
9.39
Multiple reviews highlighted the excellent location.
Room Quality
8.34
Some reviews indicated issues with comfort and old bathrooms.
Amenities
8.87
Positively mentioned breakfast, but some feedback on the restaurant.
Value for Money
8.83
Perceived as a good value considering the location and amenities.
Food and Beverage
8.88
Breakfast received positive remarks, but there were suggestions for improvement.
Overall Experience
8.85
General consensus was a positive stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:30

Property Description

Renovated Rooms with Modern Amenities

The Hotel Panamericano in Santiago offers renovated rooms with cable TV, minibar, air conditioning, coffee maker, heating, and safe, ensuring a cozy and comfortable stay for guests.

Delicious Dining Experience at Chelo Restaurant

Indulge in a culinary journey at the hotel's Chelo Restaurant, known for its Chilean and international cuisine. Enjoy a wide selection of dishes paired with local wines for a memorable dining experience.

Convenient Location for Exploring Santiago

Located near Plaza de la Constitución and the Presidential Palace, the hotel provides easy access to Santiago's main attractions. With nearby metro stations, guests can explore the city with ease.

Experience comfort, convenience, and culinary delights at Hotel Panamericano in Santiago. Book now for an unforgettable stay!

Important information:

LOCAL TAX LAW
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.

Foreign tourists: to be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: SCL

Location

Guest Reviews

8.8
Based on 5377 reviews
Cleanliness: 7.88
Service: 9.35
Location: 9.39
Room Quality: 8.34
Amenities: 8.87
Value for Money: 8.83
Food and Beverage: 8.88
Overall Experience: 8.85
E
ELENA • extended_group • fr
10
Très reposant grâce au confort maximal
Pros:

Excellent hotel

2026-10-29 • via Nuitee
A
Alejandra • solo_traveller • cl
10
2026-10-29 • via Nuitee
J
Jorge • couple • cl
8
Un descanso
Pros:

Todo bien..

2026-10-29 • via Nuitee
R
Rodrigo • extended_group • cl
8
2026-10-29 • via Nuitee
J
Jonatan • couple • pe
9
2026-10-29 • via Nuitee
R
Ruben • solo_traveller • ar
7
Adecuado
Pros:

La ubicación, el desayuno y el personal son den10

Cons:

El wifi en las habitaciones es malísimo, casi ni funciona.

2026-10-29 • via Nuitee
A
Alberto • couple • es
8
Bien
Pros:

Bien

Cons:

Antiguo

2026-10-28 • via Nuitee
A
ALEX • family_with_children • it
10
2026-10-28 • via Nuitee
M
Marion • couple • cl
7
Alojamiento céntrico
Pros:

Fui por temas de trabajo y me quedaba a unos pasos de la oficina

Cons:

El día que fui no pude entrar por una procesión de la virgen, el alojamiento no contaba con un plan B para la entrada de huéspedes tuve que dar vueltas por 2 horas

2026-10-28 • via Nuitee
L
Luiza • couple • br
7
Recomendo o hotel pela localização e tratamento oferecido pelos funcionários.
Pros:

Gostamos da atenção e gentileza dos funcionários. A recepção e corredores são limpos e cheirosos. O café da manhã é mediano, mas nos atendeu. A localização é muito boa, fizemos muitos passeios a pé, e os pontos dos onibus de turismo são bem próximos. Muitos comércios no entorno, com mercados, cafeterias e lojas de todos os tipos.

Cons:

O quarto em que ficamos não era para fumantes mas tinha cheiro de cigarro, que acredito de vir de quartos próximos, e isso foi um tanto desagradável. A porta do box do banheiro não fedava a água do banho e deixava o banheiro todo molhado, o que causou desconforto. Jantamos apenas uma vez no restaurante do hotel, pois não gostamos do cardápio, e também os pratos que pedimos não estavam a contento. Apesar desses pontos recomendo o hotel pela localização e tratamento dispensado pelos funcionários.

2026-10-28 • via Nuitee
M
Marcelo • couple • cl
10
2026-10-27 • via Nuitee
S
Sherry • couple • ca
10
Pros:

Close to the metro (subway), staff accommodated storing our luggage the day of arrival before check in and day of departure as we had a late bus. We took the metro from the airport and the metro to the bus station so travel without taxi is possible. We choose to walk to areas of town we wanted to see but you could use metro for that too. There are lots of restaurants close by and breakfast was always a great start to our day at the hotel. We ate dinner at the hotel restaurant one of our nights and it was tasty and reasonably priced.

2026-10-27 • via Nuitee
Y
Yuliya • solo_traveller • ru
9
Комфортный отель с отличным расположением и хорошими завтраками в центре.
Pros:

Месторасположение отличное - рядом центральный проспект. Можно пешком дойти до холма Сан-Кристобаль. Приветливый персонал. Отличный завтрак! Прекрасный номер по размеру. Wi-fi, хороший вид из номера, есть вода и капсульная кофеварка. К сожалению, я была во время волнений в Сантьяго, поэтому наблюдала полицейский кордон и разгон демонстрации из-за близости к центру.

Cons:

Близкое расположение душевой насадки к стене - тут или спиной упираешься в краны или ныряешь головой в сторону стены с риском удариться. Нужно как-то или изменить наклон или поменять насадку.

2026-10-27 • via Nuitee
F
Franco • couple • cl
10
Excelente Hotel!! Todo muy limpio y pulcro!!
Pros:

La limpieza, todo brillaba, sabanas muy limpias, baño impecable!!

Cons:

La iluminación, quizas

2026-10-26 • via Nuitee
L
Luciana • extended_group • br
10
Maravilhosa
Pros:

O quarto é maravilhoso.
A vista da cidade é muito interessante.
O café da manhã é espetacular.
Ganhamos 3 garrafa de água, 3 chocolates e 3 cápsulas de café.

Cons:

O box vaza água no banheiro.
A pia não tem boa vazão, então enche, e, ao esvaziar fica manchada.
A equipe trocou a lâmpada do quarto que estava queimada.

2026-10-26 • via Nuitee
M
María Cristina • solo_traveller • cl
10
Excelente servicio
Pros:

El desayuno maravilloso

Cons:

el café de cortesía podría ser cada día, sólo es una capsula y la maquina está en la habitación disponible.

2026-10-26 • via Nuitee
C
Cortés • family_with_children • cl
10
Muy bueno
Pros:

Muy buena ubicación y todo ok

Cons:

Nada

2026-10-25 • via Nuitee
S
Sebastián • solo_traveller • cl
8
2026-10-25 • via Nuitee
N
Nelson • solo_traveller • cl
8
2026-10-24 • via Nuitee
S
Susana • solo_traveller • cl
8
Pros:

Ubicación-desayuno variado-camas cómodas

Cons:

Se escucha mucho los
Ruidos de habitaciones continuas - necesite de un destapador y no te facilitan , lo venden

2026-10-24 • via Nuitee