Highfield Hotel

Hotels
8.6 (1180 reviews)
101 Durham Road East Rainton , Houghton le Spring , gb

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Family rooms
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Cons:
Noise issues
Breakfast value
Dated amenities

Categories

Cleanliness
8.61
Most reviews mention clean and well-kept facilities.
Service
8.68
Several reviews highlight friendly and helpful staff.
Location
8.82
Multiple guests praised the convenient location.
Room Quality
8.57
Rooms mentioned as spacious and comfortable.
Amenities
8.6
Amenities are mentioned positively, though some noted areas for improvement.
Value for Money
8.46
Breakfast value was criticized by some, slightly lowering the score.
Food and Beverage
8.41
Food quality received mixed reviews, focusing mainly on breakfast.
Overall Experience
8.68
Overall positive experience noted across multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:33

Property Description

Convenient Location
The Highfield Hotel, nestled between Sunderland and Durham, offers easy access to major road networks A1(M) and A690. Explore nearby attractions like the Metro Centre in Gateshead and both city centers just a short drive away.

Comfortable Accommodation
Relax in en suite rooms with private bath and shower facilities. Enjoy the convenience of free Wi-Fi throughout the hotel and make use of the free on-site parking during your stay.

Authentic Thai Dining
Indulge in the flavors of traditional Thai cuisine at the renowned Star of Siam restaurant. Take in stunning views of the Penshaw Monument and the valley while savoring delicious dishes.

Experience convenience, comfort, and culinary delights at the Highfield Hotel. Book now for a memorable stay!

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NCL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £10 per person per stay when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 1180 reviews
Cleanliness: 8.61
Service: 8.68
Location: 8.82
Room Quality: 8.57
Amenities: 8.6
Value for Money: 8.46
Food and Beverage: 8.41
Overall Experience: 8.68
C
Charles • solo_traveller • gb
8
2026-03-19 • via Nuitee
J
jade • couple • gb
8
2026-03-16 • via Nuitee
M
Matthew • solo_traveller • gb
10
Pros:

Very clean property with great staff. Thai restaurant serves wonderful food.

2026-03-04 • via Nuitee
A
Alan • extended_group • gb
10
Our fourth stay with you, it never disappoints! We love having a meal at the Thai restaurant……lovely
Pros:

Breakfast was excellent, lots of choice and very friendly and helpful waitresses.

Cons:

Nothing

2026-03-03 • via Nuitee
P
Paul • couple • gb
10
2026-03-01 • via Nuitee
L
Lynne • solo_traveller • gb
8
2026-02-23 • via Nuitee
C
Christian • solo_traveller • gb
3
Like trying to fall asleep in a football ground awaiting kick off
Pros:

The location for our stay

Cons:

Noise from other rooms, corridors and other floors is of concern when you want a nights sleep also the beds are very poor for comfort and to round it off no spoons to make a hot drink further to this any snacks had been removed from previous stays. In giving the hotel numerous chances regards especially the noice we will not be attending anymore

2026-02-22 • via Nuitee
A
Ancia • solo_traveller • gb
9
Pros:

Staff were exemplary and very friendly

Cons:

Very slight issue with kettle in the room, cord was not long enough. Otherwise excellent.

2026-02-08 • via Nuitee
L
Lee • solo_traveller • gb
10
Brilliant
Pros:

Clean

Cons:

Nothing

2026-01-30 • via Nuitee
M
melissa • solo_traveller • gb
9
Pros:

Clean comfortable room
Great breakfast
Welcoming staff

2026-01-30 • via Nuitee
L
Lewis • family_with_children • gb
10
2026-01-28 • via Nuitee
S
Shaun • family_with_children • gb
7
2026-01-19 • via Nuitee
S
Sandra • couple • gb
9
As we didn’t know the area it wasn’t quite where we wanted to be, but still happy we chose it.
Pros:

We only required breakfast one day, but there was plenty available,hot and cold.
The bar and restaurant are very well decorated.
The windows opened in the bedroom.

Cons:

The noise from the motorway

2026-01-19 • via Nuitee
I
Iwona • couple • gb
10
2026-01-19 • via Nuitee
L
Lisa • solo_traveller • gb
8
Lovely stay just a few things spoilt it from being an excellent stay, but would still return.
Pros:

Very clean, easy check in and out, room comfortable, lovely quality bedding.

Cons:

Too warm at night made it uncomfortable to sleep, no water in room, said balcony with view but was overlooking busy A19 but would still recommend and return

2026-01-19 • via Nuitee
P
Paul • solo_traveller • gb
10
Brilliant stay with added great food
Pros:

Stayed a few times at this hotel. Excellent stay -
Pub and food all excellent.

2026-01-19 • via Nuitee
K
Keith • extended_group • gb
8
2026-01-19 • via Nuitee
D
Dylan • couple • gb
10
2026-01-18 • via Nuitee
T
tracy • family_with_children • gb
10
Nice place to stay over
Pros:

Lovely place to stay

Cons:

Was please with everything

2026-01-17 • via Nuitee
R
Ross • couple • gb
5
Pros:

Location and the food

Cons:

Bed was terrible and restaurant staff were lackadaisical and inattentive

2026-01-15 • via Nuitee