Shinjuku Kuyakusho-mae Capsule Hotel

Hotels
7.4 (6326 reviews)
Shinjuku-ku, Kabukicho 1-2-5 , Tokyo , JP
+81 50-1807-3414

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Laundry
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Clean property
Friendly staff
Cons:
Facilities need renovation
Daily check-out hassle

Categories

Cleanliness
7.36
Most reviews indicate cleanliness, but issues like old facilities and some uncleaned areas were mentioned.
Service
7.83
General positive sentiment with some issues regarding language barriers.
Location
8.87
Multiple reviews highlight excellent location, easily accessible and near interesting places.
Room Quality
6.82
Mixed reviews, some guests mentioned charm but also noted older facilities.
Amenities
6.85
Some positive comments about the spa and lounge, but renovation needed in facilities.
Value for Money
7.31
Value is good for the price, but guests expressed concern about certain amenities and facilities.
Food and Beverage
6.86
Breakfast noted as acceptable but some amenities were lacking.
Overall Experience
7.33
Overall positive sentiment outweighed by some specific negative experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 05:42

Property Description

Central Location in Shinjuku
Experience the vibrant energy of Shinjuku at Kuyakusho-mae Capsule Hotel, just steps away from Shinjuku Train Station.

Unique Capsule Accommodations
Stay in compact capsule beds equipped with a private TV and alarm clock, arranged side-by-side in a communal space for a one-of-a-kind lodging experience.

Convenient Access to Attractions
Explore nearby landmarks such as the Shinjuku Ward Office, Isetan Department Store, Kabukicho area, and Shinjuku Gyoen National Garden, all within walking distance from the hotel.

Book now to immerse yourself in the dynamic surroundings of Shinjuku at Kuyakusho-mae Capsule Hotel.

Important information:

Guests with a tattoo may be refused entry at this property.

Luggage can be stored in a locker. Locker size is as follows: height 33 in; width 9.8 in; depth 20 in.

The hotel accepts luggage sent to the property in advance via courier service. Please send luggage to the property address and to the attention of the hotel, with the guest's name as sender.

For cleaning purposes, guests are kindly requested to vacate the property between 11:00-15:00.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HND

Location

Guest Reviews

7.4
Based on 6326 reviews
Cleanliness: 7.36
Service: 7.83
Location: 8.87
Room Quality: 6.82
Amenities: 6.85
Value for Money: 7.31
Food and Beverage: 6.86
Overall Experience: 7.33
P
Ponsada • couple • fr
7
2026-10-24 • via Nuitee
B
Bishnu • solo_traveller • np
8
2026-10-24 • via Nuitee
J
Jon-Claude • solo_traveller • gb
5
2026-10-24 • via Nuitee
F
Fernando • solo_traveller • us
8
was okay
Pros:

Great location

Cons:

check out every day and restrooms bad smell

2026-10-24 • via Nuitee
I
ISSEI • solo_traveller • jp
4
Cons:

もっと多い頻度で清掃に入ってほしい。

2026-10-24 • via Nuitee
A
Alicia • family_with_children • us
10
Would still stay again (but leave before 10:30 to avoid the elevator problem)
Cons:

The elevator trying to get out was stressful - they only had one in operation . We had to wait 30 minutes in a line before there was space to get on and go down. I don't know if there's another way to let people down (stairs, let the second elevator operate) but it was stressful because we had somewhere we needed to be and I was afraid we wouldn't make it as a result.

2026-10-24 • via Nuitee
J
Johan • solo_traveller • se
10
Excellent
Pros:

Perfekt place to stay

Cons:

Location , value

2026-10-24 • via Nuitee
T
TANAKA • solo_traveller • jp
10
2026-10-23 • via Nuitee
P
Pereira • couple • ae
9
Prime location, great for people who are going to spend all day out and about exploring.
Pros:

Location, friendly staff, good price

Cons:

We didn’t know that there was a mandatory checkout daily at 11am for cleaning, other than that it was great

2026-10-23 • via Nuitee
O
Octavio • solo_traveller • ar
7
2026-10-23 • via Nuitee
K
KONDO • solo_traveller • jp
6
2026-10-23 • via Nuitee
R
Roza • extended_group • jp
1
Horrible.
Cons:

The hotel was impossible to find and it was in an unsafe area two times we had that men came up and asked if we needed help while we are young women trying find the hotel. Additionally when looked on google maps there was an insanely weird picture of a man in one of the capsules with a knife. Which we have since reported and I believe that it has already been removed. We ended up not being able to find the entrance and we had to book another hotel. I would not recommend especially as a woman.

2026-10-23 • via Nuitee
A
Andrea • solo_traveller • it
10
Very good price, for what you get. There is also a Onsen included!
2026-10-23 • via Nuitee
Y
YASUMASA • solo_traveller • jp
10
2026-10-22 • via Nuitee
D
Dees • solo_traveller • us
1
Yucky
Cons:

No ac super small dirty and horrible wifi

2026-10-22 • via Nuitee
M
Matteo • solo_traveller • ch
8
2026-10-22 • via Nuitee
ゆう • solo_traveller • jp
10
ぐっすり眠れて快適でした！
Pros:

海外の方も多かったので、少し不安があったのですが、泊まっている皆さんがとてもマナーがよかったです！
英会話ができたらなーという気持ちにもなりました。

Cons:

歯ブラシなど買うのに3階まで下りるのはちょっと不便だった気がします。女性専用の階だったので、アメニティ用の自販機があるとより便利かと思いました、

2026-10-22 • via Nuitee
N
Nouman Shabbir Khan • solo_traveller • pk
2
Pros:

Cleaning and staff is very good.

Cons:

All toilet in side must need Muslims shower.
Arival and departure time allow as per guest flight bcz i checkin night after 9pm but checin time is 3pm but i arrived narita airport 7pm.i paid extra 1 night but I leave room before 1 day .that is not good for every body but paid 3 nights 4 days bill but I stay only 2 nights.
In side te capsul light color is yellow that is not good.

2026-10-22 • via Nuitee
W
WAKAKO • solo_traveller • jp
7
2026-10-21 • via Nuitee
F
Felix • solo_traveller • gb
1
I left on night 1 and booked another hostel
Pros:

Almost nothing

Cons:

No actual shower facilities, fully public bath only, no privacy, disgusting smell in bathrooms, forced to check out and back in again every day meaning you can’t stay on site at all between 11am and 3pm, no where to keep luggage anywhere near sleeping area, had to trade shoes for locker key back and forth every time I left or returned to hostel

2026-10-21 • via Nuitee