Hotel Bahia Chac Chi

Hotels
8.3 (1262 reviews)
Avenida Rueda Medina, lote 12,mza 8, smza 01, Colonia Centro , Isla Mujeres , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Luggage storage
Safety deposit box
Tour desk
Packed lunches
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location close to ferry and amenities
Cons:
No breakfast included
Some noise from air conditioning units

Categories

Cleanliness
8.16
Rooms were generally clean and well-maintained, with some minor complaints about noise from the air conditioning.
Service
9.13
Staff were consistently described as friendly, helpful, and professional.
Location
9.17
The location is praised for being close to the ferry, downtown, beaches, and restaurants.
Room Quality
8.12
Rooms were spacious and comfortable, although some issues with room assignments were noted.
Amenities
7.65
Limited amenities mentioned, but adequate for comfort. Some guests expected breakfast that was not provided.
Value for Money
8.61
Generally viewed as a good value, but some criticisms on pricing for the overall services.
Food and Beverage
7.16
No breakfast included and some guests felt the cost did not justify the lack of food options.
Overall Experience
8.43
Overall enjoyment of the stay, despite minor issues, with many guests looking to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 05:19

Property Description

Luxurious Stay in Isla Mujeres

Located in Isla Mujeres, Mexico, the Bahia Chac Chi - Adults Only hotel offers a perfect blend of comfort and convenience. Comfortable Accommodations await with private balconies in each room, complemented by an on-site restaurant for a delightful dining experience.

Guests can indulge in the hotel's amenities, including free wireless internet, an outdoor swimming pool, and in-room work desks for added convenience. Leisure and Relaxation are easily accessible at this hotel.

Explore the wonders of Isla Mujeres with ease, as the hotel's proximity to archaeological sites, snorkelling locations, lighthouses, and turtle farms provides ample Adventure Opportunities. Book your stay now and experience the beauty of Isla Mujeres at Bahia Chac Chi - Adults Only.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for US$20 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 1262 reviews
Cleanliness: 8.16
Service: 9.13
Location: 9.17
Room Quality: 8.12
Amenities: 7.65
Value for Money: 8.61
Food and Beverage: 7.16
Overall Experience: 8.43
J
Jonathan • family_with_children • ca
9
Pros:

Bien situé et belle vue de la chambre

Cons:

Air climatisé très bruyant

2026-02-14 • via Nuitee
D
DIVIYA • couple • fr
10
Pros:

Beau service de l’équipe

Cons:

Le bruit on entend trop les voisins, les gens dans les couloirs

2026-02-13 • via Nuitee
L
Laurina • couple • fr
8
Très bien
Pros:

L’emplacement parfait, juste à côté du ferry
Les chambres sont grandes , nous avions eu 2 grands lits double, salle de bain très bain

2026-02-11 • via Nuitee
E
Elisa • couple • it
1
Terribile
Pros:

Posizione

Cons:

Tremendo. Stanza umida, il condizionatore non è regolabile. Bagno fatiscente pieno di ruggine. C’erano strane cose appiccicate al sapone del bagno. Piccole formiche risalivano dal lavandino. Stanza vecchia che puzza di muffa. Arredo vecchio e logoro. Da evitare.

2026-02-11 • via Nuitee
P
Pete • couple • us
7
Great location and value.
Pros:

Great location, clean, functional room.

Cons:

Bed was adequate but not particularly comfortable. Staff was polite with one exception (may have been attributable to language barrier).

2026-02-11 • via Nuitee
Y
Yigal • couple • ca
1
The hotel faces a very busy street with constant traffic and sirens all the time.
Pros:

The hotel is well located close to the city center and beaches, very clean, with a comfortable room and friendly staff.

Cons:

Extremely noisy location – impossible to sleep

The hotel is located directly on a very busy street, and the noise level is unbearable. It honestly feels like sleeping on the street itself. All night long there is constant noise from cars, motorcycles, trucks, sirens from ambulances and police—there is no break at all.

Unfortunately, the room has virtually no sound insulation, so every sound comes through clearly. We barely slept the entire night. If a hotel chooses to operate in such a location, it should invest properly in noise-isolating windows and rooms. As it stands, staying here was extremely uncomfortable and not restful at all.

2026-02-08 • via Nuitee
A
Aime • couple • us
10
Pros:

Great location and excellent staff !!! Great customer service

2026-01-31 • via Nuitee
R
Ramirez • family_with_children • mx
10
Pros:

Es un hotel muy céntrico, cerca del puerto. El personal es muy amable y cuenta con instalaciones muy limpias.

2026-01-31 • via Nuitee
A
Aeroleo • family_with_children • es
10
Mejor hotel en Isla Mujeres
Pros:

El mejor hotel y con el mejor personal en Isla Mujeres. Nos encantó todo, desde las instalaciones y la habitación hasta lo comodos que nos hicieron sentir desde el primer momento y tras el checkout todo el personal.

Cons:

Me gustó todo

2026-01-30 • via Nuitee
N
Noé • couple • mx
10
2026-01-29 • via Nuitee
A
Alessia • family_with_children • it
1
Cons:

Posizione centrale ma la stanza troppo rumorosa. Si sentono, macchine, moto, tandem e qualsiasi tipo di rumore sin dalle 8 del mattino.
In più ho pagato per una camera premium vista mare ma di mare non si vede nulla in quanto ci sono gli edifici davanti che coprono la vista. Non vale assolutamente i soldi spesi. Molto caro, scarsa pulizia e cattivo odore

2026-01-28 • via Nuitee
A
Arredondo • family_with_children • mx
9
Sigan con ese excelente servicio
Pros:

La ubicaion

Cons:

Nada todo estuvo muy bien

2026-01-27 • via Nuitee
R
Raul • family_with_children • us
10
Pros:

The staff was very courteous and helpful.

Cons:

Traffic outside can get loud at nights but dies down.

2026-01-27 • via Nuitee
H
Hélène • couple • fr
8
Hôtel bien situé
Pros:

L’hôtel était bien et le personnel était très gentils.
L’établissement est bien situé prêt du port et à 15min de Playa Norte à pied.

Cons:

La piscine est à l’ombre et la Clim fait beaucoup de bruit, sinon l’hôtel reste bien.

2026-01-26 • via Nuitee
J
JEAN-BERNARD • couple • ca
7
It’s a decent hotel, close to ferry; Get a room with pool view
Pros:

It was a decent place, rooms are a good size, and clean. Bed was a bit harder than I like it. We had booked an ocean view, decided to opt for a pool view.

Cons:

Pool water was freezing and the pool area is completely in the shade (interior court); no breakfast, not even coffee in the lobby. Be mindful, don’t take the oven view rooms, the traffic noise of motorized atv and scooters is enough to make you deaf. You can’t control the ac, it was freezing.

2026-01-26 • via Nuitee
M
Morad • couple • fr
10
2026-01-25 • via Nuitee
A
Alessandro • family_with_children • it
9
Pros:

Vicino il porto comodissimo. A pochi passi da playa northe

2026-01-21 • via Nuitee
J
Joseph • couple • de
8
Wir hatten Mietwagen Parkplatz vorhanden gute Lage alles fussläüfig zu erreichen
Pros:

Zentrale Lage alles sauber nettes Personal

Cons:

Hatten Zimmer zur Straße leider sehr laut

2026-01-21 • via Nuitee
F
FU • extended_group • gb
8
2026-01-20 • via Nuitee
M
Martina • extended_group • it
8
2026-01-20 • via Nuitee