Hotel Bahia Chac Chi

Hotels
8.3 (1353 reviews)
Avenida Rueda Medina, lote 12,mza 8, smza 01, Colonia Centro , Isla Mujeres , mx
+52 998 877 1797

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Restaurant
Terrace
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location close to ferry and amenities
Cons:
No breakfast included
Some noise from air conditioning units

Categories

Cleanliness
8.16
Rooms were generally clean and well-maintained, with some minor complaints about noise from the air conditioning.
Service
9.13
Staff were consistently described as friendly, helpful, and professional.
Location
9.17
The location is praised for being close to the ferry, downtown, beaches, and restaurants.
Room Quality
8.12
Rooms were spacious and comfortable, although some issues with room assignments were noted.
Amenities
7.65
Limited amenities mentioned, but adequate for comfort. Some guests expected breakfast that was not provided.
Value for Money
8.61
Generally viewed as a good value, but some criticisms on pricing for the overall services.
Food and Beverage
7.16
No breakfast included and some guests felt the cost did not justify the lack of food options.
Overall Experience
8.43
Overall enjoyment of the stay, despite minor issues, with many guests looking to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 05:19

Property Description

Luxurious Stay in Isla Mujeres

Located in Isla Mujeres, Mexico, the Bahia Chac Chi - Adults Only hotel offers a perfect blend of comfort and convenience. Comfortable Accommodations await with private balconies in each room, complemented by an on-site restaurant for a delightful dining experience.

Guests can indulge in the hotel's amenities, including free wireless internet, an outdoor swimming pool, and in-room work desks for added convenience. Leisure and Relaxation are easily accessible at this hotel.

Explore the wonders of Isla Mujeres with ease, as the hotel's proximity to archaeological sites, snorkelling locations, lighthouses, and turtle farms provides ample Adventure Opportunities. Book your stay now and experience the beauty of Isla Mujeres at Bahia Chac Chi - Adults Only.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Location

Guest Reviews

8.3
Based on 1353 reviews
Cleanliness: 8.16
Service: 9.13
Location: 9.17
Room Quality: 8.12
Amenities: 7.65
Value for Money: 8.61
Food and Beverage: 7.16
Overall Experience: 8.43
E
Elena • solo_traveller • es
10
Pros:

Cleaningness, very friendly and helpful staff. Felt very safe as a solo traveler

2026-08-29 • via Nuitee
M
Mariano • solo_traveller • es
7
2026-08-28 • via Nuitee
L
Laura Garduño • solo_traveller • mx
8
Pros:

La ubicación y el personal muy amable.

2026-08-27 • via Nuitee
R
Reyes • couple • mx
8
Calidad y precio
Pros:

Amabilidad del personal y son muy atentos

Cons:

Nada es lo que pagas lo que obtienes

2026-08-26 • via Nuitee
A
Adriana • solo_traveller • mx
8
Pros:

Buenas noches, me parece muy caro

Cons:

La piscina es muy pequeña en realidad el hotel es muy reducido en todo. También las habitaciones son pequeñas

2026-08-25 • via Nuitee
N
Nabila • solo_traveller • fr
8
Pros:

L'emplacement est super , à quelques pas du port. La vue du balcon est très sympa.

Cons:

La climatisation de la chambre fait beaucoup de bruit mais on s'y habitue.

2026-08-22 • via Nuitee
M
Melissa Rivera Sandoval • solo_traveller • mx
10
2026-08-20 • via Nuitee
A
Andrea • couple • it
9
2026-08-17 • via Nuitee
E
Estela • solo_traveller • es
4
Para pasar una noche rápidamente.
Pros:

El personal fue muy amable y me permitió guardar mi maleta y poder quitarme la arena de la playa en la ducha de la piscina aunque ya había realizado el check-out.

Cons:

Para mi gusto, le falta mantenimiento al hotel. El grifo del baño estaba llenísimo de cal y se movía, no estaba en condiciones para estar en un hotel. Las sábanas no estaban limpias del todo, tenían manchas de antigüedad, estarían lavadas pero no daban buena imagen ni apetecía meterse dentro de la cama a dormir. En general si fuese más económico no me quejaría, pero por el precio creo que no compensa, o como mucho para pasar una noche. No me sentí cómoda del todo.

2026-08-14 • via Nuitee
R
Roman Alejandro • solo_traveller • mx
10
Pros:

Las habitaciones y el aire acondicionado, para el calor del caribe fue lo mejor

Cons:

Nada

2026-08-13 • via Nuitee
E
Elodie • family_with_children • fr
7
2026-08-13 • via Nuitee
C
Claudia Elizabeth • solo_traveller • mx
8
Pros:

Limpieza y la habitacion en si, hotel cercano al ferry

Cons:

Algo impersonal el trato.

2026-08-12 • via Nuitee
A
Alessio • couple • it
7
Personale freddo e distaccato. Non un benvenuti ne altro. Non dispongono neanche di un caffè di cortesia.
Pros:

Posizione e vista dalla camera

Cons:

L’impianto di condizionamento fa molto rumore anche se usato in modalità moderata.

2026-08-08 • via Nuitee
B
Beatrix • solo_traveller • at
10
Pros:

Die Mitarbeiter sind wahnsinnig freundlich, man fühlt sich sofort wohl. Das hotel ist schön und man hat alles was man braucht. Mein Zimmer ging zum meer hin, was von der aussicht her toll war. Es gibt einen Pool und im Umkreis hat man alles was man braucht. Ich würde sofort wieder hierher kommen. Leider musste ich einen Tag früher abreisen und auch das wurde unproblematisch geregelt.

Cons:

Wenn man einen leichten schlaf hat, kanns schon ein bisschen laut sein - mich hat das durch den Jetlag nicht gestört, sollte man aber wissen.

2026-08-08 • via Nuitee
M
Manuel • family_with_children • it
7
Tutto bene
Pros:

Struttura comoda, a circa 15 minuti a piedi da Playa Norte e a 5 minuti dalla via pedonale principale, ricca di negozi e ristoranti. Ottimo rapporto qualità-prezzo.
La camera è abbastanza spaziosa; per quattro persone sono presenti due letti matrimoniali alla francese, quindi un po’ piccoli. Molto comoda la presenza del lavandino separato dalla zona doccia/WC, con ampio spazio d’appoggio. Presente anche un mobile capiente con frigorifero e la possibilità di fare refill dell’acqua nella hall.
Ampio balcone con sedie e tavolino e possibilità di stendere al sole!
Piscina carina, completamente all’ombra, perfetta per rilassarsi dopo una giornata al sole.
Staff gentile e disponibile.

Cons:

La pulizia del pavimento potrebbe essere migliorata, in quanto spesso rimangono capelli o piccoli residui.

2026-08-05 • via Nuitee
H
HG • family_with_children • nl
9
Functioneel praktisch
Pros:

Prijs kwaliteit verhouding.
Iedere dag een schone kamer.
Prima airco

Cons:

Naar strand noord is het stiekem in de warmte nog best een eindje lopen. Met name als je in de ochtend wilt gaan en in de middag weer.
Helaas is dan het zwembad te klein om de hele middag door te brengen. Achteraf zou ik iets meer betaald hebben en dan wat dichter bij strand noord en een zwembad waar je ook kunt zonnen.

2026-08-04 • via Nuitee
L
Lisa • couple • fr
10
Pros:

très bien placé
très propre franchement je recommande

2026-08-04 • via Nuitee
R
Rie • solo_traveller • jp
5
まあまあ
Pros:

冷蔵庫がぎんぎんに冷えていた。
シャワーが手でもつタイプ

Cons:

設備が古い
さび、かび

2026-08-03 • via Nuitee
M
Maja • family_with_children • si
8
Prijetno
Pros:

dobra cena, lokacija čisto zraven pristanišča

Cons:

ni možnosti zajtrka

2026-08-03 • via Nuitee
M
MARK • couple • us
9
The staff was fantastic and helpful! I will be a repeat customer
Pros:

I love the location near the ferry. And it’s a short walk to Hidalgo Street.

Cons:

The AC unit in the room was a little bit noisy, but not horrible. Was still a great place to stay.

2026-07-24 • via Nuitee