Hotel Bahia Chac Chi

Hotels
8.3 (1334 reviews)
Avenida Rueda Medina, lote 12,mza 8, smza 01, Colonia Centro , Isla Mujeres , mx

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Restaurant
Terrace
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location close to ferry and amenities
Cons:
No breakfast included
Some noise from air conditioning units

Categories

Cleanliness
8.16
Rooms were generally clean and well-maintained, with some minor complaints about noise from the air conditioning.
Service
9.13
Staff were consistently described as friendly, helpful, and professional.
Location
9.17
The location is praised for being close to the ferry, downtown, beaches, and restaurants.
Room Quality
8.12
Rooms were spacious and comfortable, although some issues with room assignments were noted.
Amenities
7.65
Limited amenities mentioned, but adequate for comfort. Some guests expected breakfast that was not provided.
Value for Money
8.61
Generally viewed as a good value, but some criticisms on pricing for the overall services.
Food and Beverage
7.16
No breakfast included and some guests felt the cost did not justify the lack of food options.
Overall Experience
8.43
Overall enjoyment of the stay, despite minor issues, with many guests looking to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 05:19

Property Description

Luxurious Stay in Isla Mujeres

Located in Isla Mujeres, Mexico, the Bahia Chac Chi - Adults Only hotel offers a perfect blend of comfort and convenience. Comfortable Accommodations await with private balconies in each room, complemented by an on-site restaurant for a delightful dining experience.

Guests can indulge in the hotel's amenities, including free wireless internet, an outdoor swimming pool, and in-room work desks for added convenience. Leisure and Relaxation are easily accessible at this hotel.

Explore the wonders of Isla Mujeres with ease, as the hotel's proximity to archaeological sites, snorkelling locations, lighthouses, and turtle farms provides ample Adventure Opportunities. Book your stay now and experience the beauty of Isla Mujeres at Bahia Chac Chi - Adults Only.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Location

Guest Reviews

8.3
Based on 1334 reviews
Cleanliness: 8.16
Service: 9.13
Location: 9.17
Room Quality: 8.12
Amenities: 7.65
Value for Money: 8.61
Food and Beverage: 7.16
Overall Experience: 8.43
S
sean couple us
10
Great location easy to deal with with no hidden costs
Pros:

Everything

Cons:

Nothing

2026-07-24 via Nuitee
M
MARK couple us
9
The staff was fantastic and helpful! I will be a repeat customer
Pros:

I love the location near the ferry. And it’s a short walk to Hidalgo Street.

Cons:

The AC unit in the room was a little bit noisy, but not horrible. Was still a great place to stay.

2026-07-24 via Nuitee
O
Ole solo_traveller dk
5
2026-07-22 via Nuitee
I
Ignacio family_with_children mx
9
Buena opción
Pros:

Ubicación

Cons:

Las toallas para la alberca estaban muy desgastadas y un día no alcanzamos

2026-07-20 via Nuitee
M
Morten solo_traveller dk
7
Pros:

Meget centralt beliggende fra færgen - en kort gåtur. Værelserne var fine og det var dejligt med en altan.

Cons:

Intet

2026-07-13 via Nuitee
S
Sara family_with_children it
9
Pros:

Ottima posizione, raggiungibile a piedi dal ferry. Camera molto spaziosa con frigo, pulita, piscina molto carina.

2026-07-09 via Nuitee
כוכי solo_traveller il
6
Pros:

מיקום טוב ממש קרוב למעבורת חמש דקות הליכה לא צריך מונית מיזוג אוויר צוות טוב מים חמים.

Cons:

צריך שיפור בניקון מצעים עם קצת לכלוך, מזרון לא נוח, רוח מהחוף צריך ללכת 10 דקות , היה רעש של שיפוץ לשעה .

2026-07-06 via Nuitee
A
Ariel couple ar
6
Cons:

El aire acondicionado mal ubicado y muy ruidoso

2026-06-26 via Nuitee
F
Fabien couple fr
10
Pros:

Excellent séjour à Isla Mujeres ! La chambre et les espaces communs étaient impeccablement propres, les équipements étaient de très bonne qualité et parfaitement entretenus. Le personnel a été très sympathique, accueillant et toujours prêt à aider. Rien à redire, nous recommandons cet hôtel sans hésiter et y reviendrions avec plaisir. ⭐️⭐️⭐️⭐️⭐️

2026-06-25 via Nuitee
P
Paula family_with_children cl
10
2026-06-24 via Nuitee
F
Francine couple br
6
2026-06-21 via Nuitee
M
Moreno solo_traveller us
10
2026-06-20 via Nuitee
M
Moreno solo_traveller us
10
2026-06-20 via Nuitee
M
Marc couple es
8
Super cercano al ferry
Pros:

A pocos minutos del ferry, no es necesario taxi. Buena relación calidad precio. El personal muy atento. Cama era enorme y el aire acondicionado funcionaba de maravilla.

Cons:

Sólo tenía enchufe en un lado de la cama, pero positivo que era europeo (español).

2026-06-05 via Nuitee
E
Edgard solo_traveller fr
10
2026-05-27 via Nuitee
E
Elsie couple mx
9
Pros:

excelente ubicacion, el personal super amable a todas horas.

2026-05-27 via Nuitee
D
delphine couple be
9
Parfait rapport qualité prix !!
Pros:

La proximité avec tout! La piscine

Cons:

Travaux de réfection route juste en dessous de notre chambre pas de leur faute mais pas très agréable

2026-05-25 via Nuitee
S
Silvio couple ch
3
The apartment itself is very dated, especially the shower where the knob was super rusty and difficult to swing. There w
2026-05-24 via Nuitee
S
Sonia couple es
8
2026-05-18 via Nuitee
A
ALBERTO solo_traveller mx
9
Pros:

Limpieza y ubicación

Cons:

Falta restaurante

2026-05-16 via Nuitee