Hotel Bahia Chac Chi

Hotels
8.3 (1353 reviews)
Avenida Rueda Medina, lote 12,mza 8, smza 01, Colonia Centro , Isla Mujeres , MX
+52 998 877 1797

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Restaurant
Terrace
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location close to ferry and amenities
Cons:
No breakfast included
Some noise from air conditioning units

Categories

Cleanliness
8.16
Rooms were generally clean and well-maintained, with some minor complaints about noise from the air conditioning.
Service
9.13
Staff were consistently described as friendly, helpful, and professional.
Location
9.17
The location is praised for being close to the ferry, downtown, beaches, and restaurants.
Room Quality
8.12
Rooms were spacious and comfortable, although some issues with room assignments were noted.
Amenities
7.65
Limited amenities mentioned, but adequate for comfort. Some guests expected breakfast that was not provided.
Value for Money
8.61
Generally viewed as a good value, but some criticisms on pricing for the overall services.
Food and Beverage
7.16
No breakfast included and some guests felt the cost did not justify the lack of food options.
Overall Experience
8.43
Overall enjoyment of the stay, despite minor issues, with many guests looking to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 05:19

Property Description

Luxurious Stay in Isla Mujeres

Located in Isla Mujeres, Mexico, the Bahia Chac Chi - Adults Only hotel offers a perfect blend of comfort and convenience. Comfortable Accommodations await with private balconies in each room, complemented by an on-site restaurant for a delightful dining experience.

Guests can indulge in the hotel's amenities, including free wireless internet, an outdoor swimming pool, and in-room work desks for added convenience. Leisure and Relaxation are easily accessible at this hotel.

Explore the wonders of Isla Mujeres with ease, as the hotel's proximity to archaeological sites, snorkelling locations, lighthouses, and turtle farms provides ample Adventure Opportunities. Book your stay now and experience the beauty of Isla Mujeres at Bahia Chac Chi - Adults Only.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Location

Guest Reviews

8.3
Based on 1353 reviews
Cleanliness: 8.16
Service: 9.13
Location: 9.17
Room Quality: 8.12
Amenities: 7.65
Value for Money: 8.61
Food and Beverage: 7.16
Overall Experience: 8.43
H
HORACIO GUILLERMO • solo_traveller • ar
10
Muy linda estadía, volveremos...
Pros:

Muy bien ubicado, frente al puerto, a 4 cuadras del centro y de las playas nortes, las mejores... Excelente el aire acondicionado, la limpieza de la habitación a diario. El personal súper atento.

Cons:

No hay servicio de comedor, el gym y la pileta chicos, no las usamos.

2026-09-19 • via Nuitee
U
Urbizo • extended_group • mx
10
Muy cómodo
Pros:

La ubicación, las habitaciones realmente muy cómodo

2026-09-18 • via Nuitee
K
Király • solo_traveller • hu
10
Pros:

The hotel is near the ferry terminal

Cons:

Personally, the room didn't feel cozy/friendly, but other than that everything was fine.

2026-09-16 • via Nuitee
G
Gaetano • solo_traveller • it
9
Ottimo, ma più attenzione alla pulizia
Pros:

Struttura nel pieno centro della Isla : appena scendere dal vaporetto, camminate per 250 metri e siete arrivati.
Struttura con camere con vista molto bella sul mare, staff gentile, piccolissima palestra e piccolissima piscina.
Da 1 a 15 minuti a piedi avete tutto : una strada stracolma di ristoranti e bar.

Cons:

Avrei voluto dare il massimo punteggio alla stanza, perché mi sono trovato bene in tutto: dalla gentilezza dello staff alla vista della camera.
Ma al mio arrivo mi era stato detto che la camera era appena stata liberata e pulita, una volta entrato all’interno ho trovato tre cuscini su quattro pieni di capelli.
È un peccato perché la stanza era davvero pulita e sia nei corridoi che nelle stanze si sentiva un ottimo odore di pulito

2026-09-13 • via Nuitee
K
KARIM • solo_traveller • ma
10
2026-09-10 • via Nuitee
M
MARTINEZ • solo_traveller • mx
10
Pros:

Que está a un paso de la estación del ferry

2026-09-05 • via Nuitee
S
Sonya • solo_traveller • mx
10
Hotel fantastic
Pros:

Super limpio, personal amable, camas cómodas y ubicación fantástica, alberca agradable.

Cons:

Almohadas duras

2026-09-04 • via Nuitee
A
Avigail • solo_traveller • mx
10
Pros:

Great location

2026-09-02 • via Nuitee
O
Oleksandr • family_with_children • ca
10
Все було чудово!!!
2026-09-01 • via Nuitee
E
Elena • solo_traveller • es
10
Pros:

Cleaningness, very friendly and helpful staff. Felt very safe as a solo traveler

2026-08-29 • via Nuitee
M
Mariano • solo_traveller • es
7
2026-08-28 • via Nuitee
L
Laura Garduño • solo_traveller • mx
8
Pros:

La ubicación y el personal muy amable.

2026-08-27 • via Nuitee
R
Reyes • couple • mx
8
Calidad y precio
Pros:

Amabilidad del personal y son muy atentos

Cons:

Nada es lo que pagas lo que obtienes

2026-08-26 • via Nuitee
A
Adriana • solo_traveller • mx
8
Pros:

Buenas noches, me parece muy caro

Cons:

La piscina es muy pequeña en realidad el hotel es muy reducido en todo. También las habitaciones son pequeñas

2026-08-25 • via Nuitee
N
Nabila • solo_traveller • fr
8
Pros:

L'emplacement est super , à quelques pas du port. La vue du balcon est très sympa.

Cons:

La climatisation de la chambre fait beaucoup de bruit mais on s'y habitue.

2026-08-22 • via Nuitee
M
Melissa Rivera Sandoval • solo_traveller • mx
10
2026-08-20 • via Nuitee
A
Andrea • couple • it
9
2026-08-17 • via Nuitee
E
Estela • solo_traveller • es
4
Para pasar una noche rápidamente.
Pros:

El personal fue muy amable y me permitió guardar mi maleta y poder quitarme la arena de la playa en la ducha de la piscina aunque ya había realizado el check-out.

Cons:

Para mi gusto, le falta mantenimiento al hotel. El grifo del baño estaba llenísimo de cal y se movía, no estaba en condiciones para estar en un hotel. Las sábanas no estaban limpias del todo, tenían manchas de antigüedad, estarían lavadas pero no daban buena imagen ni apetecía meterse dentro de la cama a dormir. En general si fuese más económico no me quejaría, pero por el precio creo que no compensa, o como mucho para pasar una noche. No me sentí cómoda del todo.

2026-08-14 • via Nuitee
R
Roman Alejandro • solo_traveller • mx
10
Pros:

Las habitaciones y el aire acondicionado, para el calor del caribe fue lo mejor

Cons:

Nada

2026-08-13 • via Nuitee
E
Elodie • family_with_children • fr
7
2026-08-13 • via Nuitee