Club Quarters Hotel World Trade Center, New York

Hotels
8.6 (4698 reviews)
140 Washington Street , New York , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Excellent location
Friendly service
Comfortable accommodations
Cons:
High price point
Need for room updates

Categories

Cleanliness
8.25
There are mentions of clean and comfortable rooms but some reviews suggest the need for modernization in certain areas.
Service
8.85
Staff were described as polite and helpful, enhancing the overall guest experience.
Location
9.05
Multiple reviews highlighted the excellent location, particularly for exploring Manhattan.
Room Quality
8.35
Rooms are generally comfortable, although there are comments about the need for updates.
Amenities
8.65
Amenities like 24/7 coffee and tea were well-received, adding value to the stay.
Value for Money
8.45
Some reviews indicate dissatisfaction with pricing relative to the offered experience.
Food and Beverage
8.55
No specific negatives were mentioned; coffee and tea availability appreciated.
Overall Experience
8.65
Guests reported a positive stay overall, with most expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:06

Property Description

City View Rooms with Modern Amenities
Experience stunning city views from our rooms equipped with a flat-screen TV, Keurig brewing system, and complimentary coffee and tea. Relax in private bathrooms with complimentary toiletries and a hairdryer.

Convenient Facilities and Services
Enjoy a 24-hour front desk, bar, shared lounge, luggage storage, and laundry facilities. Unwind on the roof terrace or indulge in a delicious meal at Morton's Steakhouse located on-site.

Prime Location near Major Attractions
Located just steps away from National September 11 Memorial & Museum, Ground Zero, and One World Trade Center, our hotel offers easy access to iconic landmarks. With Newark Liberty International Airport only 14 km away, your travel convenience is guaranteed.

Book your stay at Club Quarters World Trade Center for a memorable experience in New York City!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JFK

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 4698 reviews
Cleanliness: 8.25
Service: 8.85
Location: 9.05
Room Quality: 8.35
Amenities: 8.65
Value for Money: 8.45
Food and Beverage: 8.55
Overall Experience: 8.65
P
Patrick couple de
7
2026-02-14 via Nuitee
E
Eddie family_with_children us
4
Stayed up every night of my stay to watch over my girls , only slept a hour or 2 after sun came up, felt like a I could’
Pros:

I liked the view I originally paid for the view with all the windows but the changed my room because of complaints of it being cold even though it was my fiancé’s birthday and I wanted to surprise her

Cons:

So the first night of our stay my fiancé work up in the middle of the night out of fear and was telling me there’s bugs crawling and biting her . As I got up to look and put a light on there were bed bugs I got it on video and she had bites on her face arms and legs , I thought I didn’t have bites but days into my stay I begin having a terrible itch on the top corner of my elbow and forearm . This is ridiculous I’m overly upset

2026-02-13 via Nuitee
J
jesus couple us
10
2026-02-13 via Nuitee
J
jesus couple us
10
2026-02-13 via Nuitee
S
stacygB1485KR Business
10
Would stay again
Pros:

Nice room and perfect downtown location.

2026-02-12 via Tripadvisor
P
Paul couple pe
7
2026-02-11 via Nuitee
S
Salman couple gb
10
The staff were amazing especially Spencer
Pros:

Good Location

2026-02-11 via Nuitee
E
EDUARDO solo_traveller pt
9
2026-02-10 via Nuitee
J
JMG400 family_with_children gb
10
10 out of 10 - Club Quarters World Trade
Pros:

Everything about this hotel was excellent. My 2nd visit to NYC, first time staying at Club Quarters. From check in to check out staff were first class, friendly and so helpful. Our room was 1 bedroom suite for my adult son and myself with plenty space and a great price for our 5 night stay. Location was also excellent 5 minute walk to subway, and away from the hustle and bustle. O'Hara's Bar 2 mins walk from hotel and all attractions close by. I would definitely stay here again and have already recommended to family, friends and work colleagues.

Cons:

Can't find anything negative to say about Club Quarters World Trade.

2026-02-10 via Nuitee
J
Jefre couple us
4
2026-02-09 via Nuitee
B
Benigno couple ar
8
2026-02-08 via Nuitee
D
DayTrip49916140390 Couples
10
Great for downtown visit
Pros:

Great location for downtown-to-midtown visit. Large room with all necessary amenities. Recently updated. Reasonable price. Plenty of restaurants and coffee shops nearby. Hotel staff members were courteous and efficient. Will return.

2026-02-01 via Tripadvisor
M
Maria Florencia family_with_children ar
10
Hermosa
Pros:

Ubicación excelente, hermosa vista de la habitación. El personal super amable y servicial. Sin dudas super recomendado, volvería siempre

2026-01-31 via Nuitee
M
Maria Florencia family_with_children ar
10
2026-01-31 via Nuitee
I
Ilir couple us
1
Not worth it
Pros:

Location

Cons:

Noizy ac rude staff

2026-01-31 via Nuitee
F
ft566 Business
2
Not a 4-Star Hotel — More Like 2.5 at Best
Pros:

There is absolutely no chance this is a 4-star hotel. It’s closer to a 2.5, at best.

Rooms are old, furniture is worn and run-down, and the entire place feels tired. The hallways smell, which doesn’t help the already rundown vibe.

Worst part: the hotel automatically turns off the heat when you leave. I’d come back around 9pm to a room that was about 50°F, and it took hours to warm up enough to sleep. Completely unacceptable.

No water bottles in your room either — you have to fill your own. Another small but telling detail.

This place doesn’t justify its rating or price. I wouldn’t stay here again.

2026-01-30 via Tripadvisor
A
ARAY solo_traveller kz
10
2026-01-30 via Nuitee
R
Reina solo_traveller us
9
I would stay here again.
Pros:

The staff was very friendly, the location was very close to big tourist attractions and the view from my room was beautiful.

Cons:

No free breakfast in the morning was an upset.

2026-01-29 via Nuitee
B
Belinda family_with_children nl
8
Pros:

De locatie mbt het OV. En het uitzicht over het memorial en het WTC is fantastisch!
Je kunt onbeperkt koffie, thee en water pakken.
We konden kosteloos eerder inchecken.
Leuk personeel, goede bedden.

Cons:

Wij waren er in een erg koude periode (in de nacht tot -15).
We hadden de kamer met extra ruimte met sofabed. Die ruimte was niet warm te krijgen.
Verwarming maakt erg veel herrie. Daar moet je tegen kunnen.

2026-01-29 via Nuitee
C
Carla family_with_children br
10
Pros:

I love the location, the cleanness, the staff was very friendly and the coffee latte machine available for guests at the reception floor, it was perfect for those cold days!

Cons:

Just the mattress was too soft, my hubby had back pain...

2026-01-29 via Nuitee