Club Quarters Hotel World Trade Center, New York

Hotels
8.6 (4698 reviews)
140 Washington Street , New York , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Excellent location
Friendly service
Comfortable accommodations
Cons:
High price point
Need for room updates

Categories

Cleanliness
8.25
There are mentions of clean and comfortable rooms but some reviews suggest the need for modernization in certain areas.
Service
8.85
Staff were described as polite and helpful, enhancing the overall guest experience.
Location
9.05
Multiple reviews highlighted the excellent location, particularly for exploring Manhattan.
Room Quality
8.35
Rooms are generally comfortable, although there are comments about the need for updates.
Amenities
8.65
Amenities like 24/7 coffee and tea were well-received, adding value to the stay.
Value for Money
8.45
Some reviews indicate dissatisfaction with pricing relative to the offered experience.
Food and Beverage
8.55
No specific negatives were mentioned; coffee and tea availability appreciated.
Overall Experience
8.65
Guests reported a positive stay overall, with most expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:06

Property Description

City View Rooms with Modern Amenities
Experience stunning city views from our rooms equipped with a flat-screen TV, Keurig brewing system, and complimentary coffee and tea. Relax in private bathrooms with complimentary toiletries and a hairdryer.

Convenient Facilities and Services
Enjoy a 24-hour front desk, bar, shared lounge, luggage storage, and laundry facilities. Unwind on the roof terrace or indulge in a delicious meal at Morton's Steakhouse located on-site.

Prime Location near Major Attractions
Located just steps away from National September 11 Memorial & Museum, Ground Zero, and One World Trade Center, our hotel offers easy access to iconic landmarks. With Newark Liberty International Airport only 14 km away, your travel convenience is guaranteed.

Book your stay at Club Quarters World Trade Center for a memorable experience in New York City!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JFK

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 4698 reviews
Cleanliness: 8.25
Service: 8.85
Location: 9.05
Room Quality: 8.35
Amenities: 8.65
Value for Money: 8.45
Food and Beverage: 8.55
Overall Experience: 8.65
K
Ketan solo_traveller in
8
Nice hotel, small rooms.
Pros:

Nice and clean hotel

Cons:

small rooms, too small for a couple, impossible if you have a child.

2026-04-04 via Nuitee
T
Tatjana couple de
10
Beeindruckend und außergewöhnlich. Gerne kommen wir wieder.
Pros:

Das freundliche Personal, die Lage, die Ruhe, das bequeme Bett, das kostenlose Wasser und Kaffee. Das 9/11 Museum ist in wenigen Schritten erreichbar.

Cons:

./.

2026-04-03 via Nuitee
M
Michael family_with_children de
8
Pros:

Kaffeeküche im Erdgeschoss für Gratisgetränke...
Wasserabfüllstation auf dem Flur.
Metrostation keine 5 Minuten zu Fuss erreichbar.

Cons:

Das Zimmer hatte keinen Safe...

2026-04-03 via Nuitee
T
Trevon couple us
10
Will definitely return!
Pros:

Great staff

2026-04-02 via Nuitee
R
Roberto couple it
8
Pros:

La cortesia di tutto il personale e la posizione della struttura

Cons:

Stanze piccole …

2026-04-01 via Nuitee
R
Robert solo_traveller us
10
Cons:

Spotty cable TV service. Couldn’t get a good signal, so I had to turn it off.

2026-03-31 via Nuitee
S
Sarah couple fr
8
A convenient and comfortable stay with great amenities, a nice view, and a smooth, hassle-free experience.
Pros:

Great stay in a very well-located hotel in the financial district, with excellent transport connections. The view from the balcony was lovely and really added to the experience.

Nice touches like slippers, toothbrushes, and mouthwash were provided, which made the stay even more comfortable. There was also a convenient water fountain available, along with milk, tea, and coffee at any time.

A deposit was required at the beginning, but it was refunded very quickly, which was reassuring.

Overall, a very pleasant and convenient stay!

Cons:

/

2026-03-31 via Nuitee
N
Nicole family_with_children us
9
Pros:

The scenery

Cons:

No parking had to park in parking garage and spend over $50 a day

2026-03-29 via Nuitee
N
Nyja couple us
10
Pros:

Everyone was very nice and accommodating, the bed was super comfortable! I always check everything when I walk in hotels and everything was clean and we also had extra towels and washcloths upon arrival. The view was impressive and we loved the balcony even though it was cold outside lol. We stayed in room 1211 and *muah* chefs kiss !

Cons:

Nothing, everything was exceptional!

2026-03-29 via Nuitee
P
Prateek family_with_children us
7
2026-03-28 via Nuitee
P
peter solo_traveller gb
3
Cons:

The room was smelly, dark and had old, out of date furniture and fittings. The AC was very noisy and did not work well.

2026-03-28 via Nuitee
M
Magdalena solo_traveller ar
9
Recomendable!
Pros:

La ubicación y la buena disposición de la recepción

Cons:

Que 2 veces cuando volví a la tarde todavía no habían arreglado la habitación

2026-03-26 via Nuitee
A
Aline couple pt
10
2026-03-26 via Nuitee
J
johnathan family_with_children gb
8
Pros:

Very friendly staff. Nice interior. Nice meals.

Cons:

The window-door's weatherstripping was deteriorated and let traffic sound and cold air into the room.

2026-03-25 via Nuitee
S
Samir family_with_children fr
9
2026-03-24 via Nuitee
M
Marta family_with_children es
10
Repetiremos seguro!
Pros:

Todo

2026-03-23 via Nuitee
A
Anna family_with_children ru
9
2026-03-23 via Nuitee
M
MARIA family_with_children us
1
Rude check in experience and no response from management
Pros:

The location was very good. The bed were comfortable, better than expected.

Cons:

The person who checked us in, Spencer, was extremely rude. My daughters even noticed him talking badly about me to other guests, which was really uncomfortable. I asked for the manager’s email and sent a message explaining my concerns, copying guest services as well, but never received a response.

2026-03-23 via Nuitee
G
Grant couple us
9
2026-03-23 via Nuitee
N
Naomi couple us
9
Great location friendly staff .
Pros:

The location . Close to subway stations. Friendly staff. Laundry facilities.
Free coffee espresso all kinds. We had an issues but they tried so hard to fix it .
So i gave that man ⭐️⭐️⭐️⭐️⭐️who helped us.

Cons:

Noise from heating ventilation.We put the temperature up because it was freezing when we arrived.
The noises were so loud. I wonder if the summer ? TV remote controller was dead 2 days before check out . Receptionist said we will recharge then bring up but he never brought us back TV remote controller. We ended up waiting for at least 1 and half hours that was frustrated.

2026-03-23 via Nuitee