Four Points by Sheraton Cambridge Kitchener, Ontario

Hotels
•
Four Points by Sheraton
8 (310 reviews)
210 Preston Parkway , Cambridge , ca
+1 519-653-2690

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Breakfast was excellent
Friendly staff
Clean rooms
Cons:
Water issues
Musty room smell
Construction disruptions

Categories

Cleanliness
7.14
Rooms were clean, but several complaints about water issues and musty smells in rooms.
Service
8.61
Staff was friendly and often attentive, despite some issues with early check-in.
Location
8.15
Convenient location mentioned, but overshadowed by construction and service issues.
Room Quality
7.6
Rooms were well appointed, but complaints about water temperature and mustiness.
Amenities
6.63
Multiple amenities like elevators and the pool faced issues, impacting overall enjoyment.
Value for Money
8.09
Generally reasonable, but some issues affect perceived value.
Food and Beverage
9.14
Breakfast received high praise, service in the restaurant was noted positively.
Overall Experience
8.61
Mixed feelings; previous stays were great but recent experience hampered by service and amenities issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:09

Property Description

Luxurious Amenities
Indulge in the comfort of air conditioning, a refrigerator, and a coffee machine in every room. Enjoy the convenience of a microwave, flat-screen TV, and free Wi-Fi throughout the property.

Dining Excellence
Savor delicious meals at the on-site Preston Bar & Lounge, offering breakfast, lunch, and dinner daily.

Fitness and Recreation
Stay active at our fitness center or take a relaxing dip in the indoor pool. Free parking is available for your convenience.

Experience the perfect blend of comfort and convenience at Four Points by Sheraton Cambridge Kitchener. Book now to secure your stay at our Ontario oasis.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YHM

Location

Guest Reviews

8
Based on 310 reviews
Cleanliness: 7.14
Service: 8.61
Location: 8.15
Room Quality: 7.6
Amenities: 6.63
Value for Money: 8.09
Food and Beverage: 9.14
Overall Experience: 8.61
G
Geri • solo_traveller • ca
10
Pros:

I dont travel much.. or stay at hotels much.. but when I went for a night to myself.. I felt so fancy lol the lady at the bar was awesome help when I felt so out of place trying to get some fries lol the guy at the front counter saturday night was a huge help!!

Cons:

I kinda wish breakfast was included or more signage saying where coffee was lol

2026-08-24 • via Nuitee
M
Marguerite • couple • ca
10
2026-08-24 • via Nuitee
M
Mohammad • couple • ca
5
Not worth for value of money
Pros:

Location

Cons:

Poor facility
No regular cleaning of washroom
Very ancient gadgets in washrooms
Shower most average

2026-08-21 • via Nuitee
K
Kevin • family_with_children • ca
8
2026-07-22 • via Nuitee
J
Justyna • solo_traveller • ca
7
2026-07-22 • via Nuitee
G
Gurvir • extended_group • ca
9
2026-07-13 • via Nuitee
L
Leah • couple • ca
8
2026-07-09 • via Nuitee
A
Alan • couple • gb
6
2026-06-28 • via Nuitee
D
David • family_with_children • ca
9
Even with the inconvenience of the elevators the stay was better than expected
Pros:

Staff was great, rooms were very clean and modern. Bathroom was very nice.

Cons:

Only one elevator was operational and it was very slow. There also was no access to stairs from the lobby.

2026-06-15 • via Nuitee
Z
Zaynab • couple • ca
1
2026-06-12 • via Nuitee
A
Antoinette • couple • ca
9
Very satisfied with my stay.
Cons:

Shower head was not adjustable.

2026-06-12 • via Nuitee
D
Daniel • solo_traveller • ca
10
2026-06-09 • via Nuitee
F
Fehr Lagerlogistik AG • solo_traveller • ch
8
2026-05-24 • via Nuitee
B
Bronislaw • couple • ca
9
Overall, very good
Pros:

Clean, comfortable and good location

Cons:

Parking was tight due to multiple events Saturday. Some construction

2026-05-23 • via Nuitee
O
O'Doherty • family_with_children • ca
10
2026-04-03 • via Nuitee
A
Amanda • family_with_children • ca
10
It was a great stay and would book there again
Pros:

We had an issue with our T.V and the person at the front desk promptly got us a new room and helped us with the issue. The restaurant was great, food was great and very reasonably priced. My son enjoyed the pool, it was clean and fresh towels were provided.

2026-03-16 • via Nuitee
J
Joseph • couple • ca
2
No hot water in my room
Pros:

Breakfast was not included with are stay but when I booked the room it stated Breakfast included

Cons:

I was told no money required by me when I arrived but they wanted a 50 dollar security deposit

2026-01-19 • via Nuitee
R
Rae • solo_traveller • ca
8
2026-01-15 • via Nuitee
N
Navid • family_with_children • ca
1
2026-01-06 • via Nuitee
E
Eves • couple • ca
5
Great location
Pros:

Location was great

Cons:

Very noisy heater and place is under construction

2026-01-05 • via Nuitee