Lopesan Baobab Resort

Hotels
•
Lopesan Hotel Group
8.6 (2020 reviews)
Mar Adriático, 1 , Meloneras , ES
+34 928 15 44 00
[email protected]

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Paid
Children allowed

Facilities

Breakfast available (surcharge)
Free WiFi
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Excellent, attentive staff
Beautiful hotel gardens / oasis-like atmosphere
Great, unique pools and entertainment for all ages
Stylish hotel design and comfortable room details
Spotless experience reported by several guests
Cons:
Reports of poor cleanliness (dirty pools/areas) and rats sighted on terrace
Some guests find the hotel overpriced / poor value
No in-room coffee or complimentary water; expensive room service
Isolated rude staff incidents and reports of tired/disengaged personnel
Food issues (tasteless eggs) and buffet seating/clearing problems
Some facilities described as old/neglected; damp-smelling rooms
Broken pool showers and lack of free parking for guests

Categories

Cleanliness
6.5
Mixed reports: some guests said areas were spotless, but several reviews mention very dirty rooms and pools, humidity smell in a room, and even sightings of rats on the terrace.
Service
9.6
Generally praised — multiple guests highlight attentive, cordial and excellent staff (including honeymoon praise), though a few isolated reports note rude or worn-out personnel and specific negative incidents.
Location
9.8
Mostly positive: reviewers explicitly state the location was great or 'ok'; overall regarded as a strong point of the hotel.
Room Quality
9.6
Many guests praise the style and oasis-like feel of rooms and hotel gardens, with small details appreciated (e.g., bedside reading lamp); however some report old/neglected facilities and damp odors in certain rooms.
Amenities
9.8
Pools and entertainment were repeatedly praised as excellent and unique; nonetheless there are complaints about lack of in-room coffee/water, paid parking, and some broken pool facilities or cleanliness issues.
Value for Money
6
Several guests felt the hotel is overvalued and not worth the price charged, explicitly calling it disappointing for the cost.
Food and Beverage
7.5
Mixed to negative notes: breakfast service issues (cleared tables/seat disputes), tasteless eggs reported, and expensive or limited room-service/beverage options (no complimentary water/coffee in rooms).
Overall Experience
10
Overall experience skews very positive for many guests (honeymooners, '10/10' reviews, beautiful gardens and excellent staff), though some guests reported significant disappointments; majority sentiment is highly favorable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-10-14 17:20

Property Description

A 5-star hotel inspired by the continent of Africa, where design and nature come together, with winding pools, tropical gardens and cuisine that awakens the senses. 677 rooms, 4 restaurants, 5 bars, 7 pools and the Unique by Lopesan premium service, in the exclusive Meloneras area close to the Maspalomas Dunes.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LPA

Property Policies

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed. Cots are not available.

  • Age restriction

    Guests must be at least 18 years old to check in.

  • Parking

    A parking garage is available.

  • Internet

    WiFi is available and is free of charge.

See all policies

Location

Guest Reviews

8.6
Based on 2020 reviews
Cleanliness: 6.5
Service: 9.6
Location: 9.8
Room Quality: 9.6
Amenities: 9.8
Value for Money: 6
Food and Beverage: 7.5
Overall Experience: 10
E
Enrique • extended_group • es
10
2026-10-17 • via Nuitee
G
G.G.M. • family_with_children • ro
9
Pros:

The Best Design Hotel, and parfume

Cons:

To many children

2026-10-17 • via Nuitee
A
Armas santana • couple • es
10
2026-10-14 • via Nuitee
S
salazar • solo_traveller • es
10
Pros:

Me encantaron su instalaciones y la atención del personal excelente

Cons:

Lo malo es que vi unas ratas afuera en los bambú en la terraza

2026-10-13 • via Nuitee
S
Soukaina • family_with_children • mr
10
2026-10-10 • via Nuitee
S
Soukaina • couple • mr
10
2026-10-10 • via Nuitee
M
Marlene • couple • es
9
2026-10-09 • via Nuitee
C
Clare • couple • gb
10
Definitely go back great hotel woth just a couple of things that were disappointing
Pros:

Location was great . It was spotless everywhere .
Good entertainment for all ages .
Then pools were great and really different to any other hotel i have been to . The whole feel of the hotel was excellent

Cons:

No coffee facilities in room which was strange and room service was 12 euros for 2 cappuccino s !! Also no water was provided in rooms ,
80 percent of staff were great . But we had a couple of really rude staff which was a shame ,lan example of this was one day we had hone to buffet to get our breakfast on our return our table had been cleared . We were told we couldn’t sit there as someone else was mow going to sit there . told we would have to wait for another table

2026-10-08 • via Nuitee
M
Melanie • family_with_children • ch
10
Super!!
2026-10-07 • via Nuitee
F
francisco • couple • es
10
Pros:

Unas instalaciones increíbles el personal muy atento y cordial fueron dos días encantadores

2026-09-16 • via Nuitee
M
M • solo_traveller • be
7
2026-09-15 • via Nuitee
R
Robert • solo_traveller • co
10
Pros:

Muy bien

Cons:

Bien

2026-09-14 • via Nuitee
C
CEZARY • family_with_children • pl
10
2026-09-14 • via Nuitee
H
Haridian • couple • es
10
2026-09-12 • via Nuitee
L
Leire • couple • es
10
Espectacular
Pros:

Era como estar dentro de un oasis

2026-09-12 • via Nuitee
J
Jose Antonio • couple • es
8
2026-09-10 • via Nuitee
M
Melina • couple • ch
10
Es waren Wunderschöne Flitterwochen. Das Personal sehr höflich & nett
Pros:

Der Stil vom Hotel

Cons:

Beim Frühstück die Eier die waren sehr geschmackslos

2026-09-10 • via Nuitee
G
Gregory • couple • mq
7
2026-09-10 • via Nuitee
S
Simona • solo_traveller • sk
9
2026-09-08 • via Nuitee
N
Nira Isabel • extended_group • es
3
Muy decepcionante.
Pros:

La ubicación está ok, pero no compensa con lo malo. Hotel muy sobrevalorado. No vale la pena su precio.

Cons:

Me ha decepcionado muchísimo el hotel, nada que ver con las fotos. Las instalaciones viejas y descuidadas, muy sucio. Un hotel lleno de niños, piscinas sucias, personal cansado, se nota el descontento, nadie está formado: preguntas por algo del hotel y como si no fuera con ellos. Habitación con olor a humedad, duchas de la piscina rotas. Una decepción brutal.

2026-09-07 • via Nuitee