Massimo Plaza Hotel

Hotels
8.8 (746 reviews)
Via Maqueda 437 , Palermo , it

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Central location
Cons:
Noise from corridors
Dirty room conditions

Categories

Cleanliness
8.08
One review mentions old carpets and a musty smell, affecting cleanliness.
Service
9.99
Positive mentions of friendly and helpful staff throughout the reviews.
Location
9.59
Multiple reviews highlight the hotel's convenient and central location.
Room Quality
7.54
Concerns about noise, old carpets, and poor room conditions are raised.
Amenities
8.57
Amenities mentioned were sufficient, but some guests noted issues with breakfast quality.
Value for Money
9.03
Generally good value for a central location, although some room quality issues were noted.
Food and Beverage
8.58
Breakfast had mixed reviews, but some appreciated the service.
Overall Experience
9.05
Despite some drawbacks, guests enjoyed their stays overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:47

Property Description

Luxurious Accommodations
Experience uniquely furnished rooms with modern amenities and stunning views of the Teatro Massimo. Enjoy the comfort of air-conditioning, flat-screen TV with Sky channels, and plush linens. Upgrade to a room with a balcony for a special touch.

Gourmet Dining Experience
Start your day right with a delicious breakfast served in your room. Indulge in gluten-free or special dietary options to suit your needs. Explore the local culinary scene with plenty of dining options just steps away from the hotel.

Exceptional Service
Our friendly and professional staff are dedicated to making your stay memorable. With a 24-hour reception, we are always here to assist you. Experience a grand entrance via a stunning marble staircase adorned with red ammonite fossils.

Book your stay at Massimo Plaza Hotel now for an unforgettable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PMO

Property Policies

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 25 per day.

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 15 years old stay for € 30 per person per night when using an existing bed.
    Children up to and including 15 years old stay for € 30 per person per night when using an available extra bed.
    People 16 years old and over stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 746 reviews
Cleanliness: 8.08
Service: 9.99
Location: 9.59
Room Quality: 7.54
Amenities: 8.57
Value for Money: 9.03
Food and Beverage: 8.58
Overall Experience: 9.05
Красимир • solo_traveller • bg
5
2026-07-18 • via Nuitee
C
Calogero • solo_traveller • it
9
2026-07-18 • via Nuitee
D
David • couple • au
8
2026-07-16 • via Nuitee
M
Mariem • solo_traveller • fr
9
Pros:

I had an amazing stay at Massimo Plaza Hotel. Everything was perfect from start to finish.
The staff was absolutely wonderful — very friendly, warm, and welcoming. I especially appreciated the breakfast service delivered directly to my room. It was such a nice touch, and the team was always punctual and attentive to every detail.
The breakfast was fresh, well-prepared, and served with great care. You can really feel the attention and dedication of the staff.
The location is unbeatable, right in the heart of Palermo, just in front of the Teatro Massimo. It was perfect for exploring the city and enjoying everything nearby.
I truly loved my stay and would highly recommend this hotel for the excellent service, amazing location, and the kindness of the team.

2026-07-14 • via Nuitee
B
Billie • couple • us
9
2026-07-12 • via Nuitee
R
Reto • couple • ch
9
2026-07-09 • via Nuitee
A
Alexandra • solo_traveller • pt
8
Tudo correcto.
Pros:

A localização

Cons:

As escadas! O hotel é no primeiro andar, sem elevador!

2026-07-08 • via Nuitee
M
Modestas • family_with_children • lt
10
Amazing personel and amazing location in an amazing rooms!
Pros:

The property is in an excellent location, the staff is super helpful and amazing! The hotel itself is really authentic and genuine. The rooms were super nice, air conditioning very silent.

Cons:

Nothing

2026-07-07 • via Nuitee
D
Diego • solo_traveller • uy
9
2026-07-06 • via Nuitee
A
antonio • solo_traveller • it
8
Pros:

La posizione

Cons:

Il bagno

2026-07-04 • via Nuitee
J
Julio • couple • br
10
Excelente
Pros:

Excelente.

Cons:

Sem comentários

2026-07-03 • via Nuitee
E
Esmeralda • extended_group • us
5
The room and the hotel did not match the pictures or the description online.
Pros:

Great location but the hotel was very outdated and a bit makeshift. I don’t know what our room was previously, maybe in office? But there was so much space that it was hard for their Air Conditioner to cool it down.

Cons:

I don’t understand what made this hotel a four-star hotel, other than the location

2026-07-03 • via Nuitee
F
Felicetta • couple • it
9
Pros:

La prima colazione

Cons:

Le scale d’accesso

2026-07-02 • via Nuitee
S
Simon • solo_traveller • se
9
Excellent last minute find
Pros:

Lovely breakfast in bed a nice touch, comfortable bed and friendly staff.

Cons:

A little old in places, shower needed a bit of TLC

2026-06-24 • via Nuitee
O
Olivier • couple • ch
9
bien
Pros:

Emplacement près des rues marchandes, de l'opéra, des transports publics
Accueil et informations obtenues
Petit déjeuner salé-sucré, n''hésitez pas à demander

2026-06-22 • via Nuitee
C
Christine • couple • se
8
2026-06-20 • via Nuitee
Z
Zanghieri • couple • it
8
Pros:

Posizione perfetta per visitare il centro a piedi

2026-06-19 • via Nuitee
R
Richard • solo_traveller • us
6
Is a lovely room in a great location, but bed is hard and breakfast arrangements are unsatisfactory
Pros:

Beautiful room. Nice location

Cons:

Bed was hard. Breakfast arrangements weird - they strongly encouraged in room breakfast (not the usual buffet, and not saying this before I booked), and then lost my breakfast reservation on the day I left when I needed to get a flight.

2026-06-19 • via Nuitee
M
Mariñe • couple • es
9
Pros:

Hotel muy bien ubicado,personal muy amable atento pero el baño merece una reforma .

2026-06-18 • via Nuitee
N
Nora • couple • us
9
Pros:

Really friendly staff, Delia was great. Always ready to help

Cons:

Need a little update

2026-06-17 • via Nuitee