Massimo Plaza Hotel

Hotels
8.8 (691 reviews)
Via Maqueda 437 , Palermo , it

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Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Central location
Cons:
Noise from corridors
Dirty room conditions

Categories

Cleanliness
8.08
One review mentions old carpets and a musty smell, affecting cleanliness.
Service
9.99
Positive mentions of friendly and helpful staff throughout the reviews.
Location
9.59
Multiple reviews highlight the hotel's convenient and central location.
Room Quality
7.54
Concerns about noise, old carpets, and poor room conditions are raised.
Amenities
8.57
Amenities mentioned were sufficient, but some guests noted issues with breakfast quality.
Value for Money
9.03
Generally good value for a central location, although some room quality issues were noted.
Food and Beverage
8.58
Breakfast had mixed reviews, but some appreciated the service.
Overall Experience
9.05
Despite some drawbacks, guests enjoyed their stays overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:47

Property Description

Luxurious Accommodations
Experience uniquely furnished rooms with modern amenities and stunning views of the Teatro Massimo. Enjoy the comfort of air-conditioning, flat-screen TV with Sky channels, and plush linens. Upgrade to a room with a balcony for a special touch.

Gourmet Dining Experience
Start your day right with a delicious breakfast served in your room. Indulge in gluten-free or special dietary options to suit your needs. Explore the local culinary scene with plenty of dining options just steps away from the hotel.

Exceptional Service
Our friendly and professional staff are dedicated to making your stay memorable. With a 24-hour reception, we are always here to assist you. Experience a grand entrance via a stunning marble staircase adorned with red ammonite fossils.

Book your stay at Massimo Plaza Hotel now for an unforgettable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PMO

Property Policies

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 25 per day.

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 15 years old stay for € 30 per person per night when using an existing bed.
    Children up to and including 15 years old stay for € 30 per person per night when using an available extra bed.
    People 16 years old and over stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 691 reviews
Cleanliness: 8.08
Service: 9.99
Location: 9.59
Room Quality: 7.54
Amenities: 8.57
Value for Money: 9.03
Food and Beverage: 8.58
Overall Experience: 9.05
U
Unni • couple • dk
8
Pros:

Great location just in the start of old town and tourist area. Fantastic wiew. Helpfull staff. Great beds and very nice room

Cons:

Brekfast was boring

2026-04-12 • via Nuitee
M
Marc • couple • fr
8
2026-04-12 • via Nuitee
L
Lilly • couple • ch
8
Wunderbare Tage
Pros:

Perfekte Lage mitten im Zentrum und gleich gegenüber Teatro Massimo :-)

2026-04-12 • via Nuitee
M
Massimo • solo_traveller • it
10
Mi sono sentito a casa da subito
Pros:

L’ accoglienza la gentilezza e la disponibilità del personale

Cons:

Niente e’ un luogo perfetto

2026-04-12 • via Nuitee
M
Montserrat • couple • es
7
2026-04-12 • via Nuitee
H
Herminette • family_with_children • fr
8
Pallazzo un peu vieillot
Pros:

Situation géographique idéale, très grande amabilité du personnel, petit déjeuner copieux, propreté

Cons:

Trop vieillot, moquette usée, lattes de volets cassés, bruit même sur l'arrière du bâtiment, chambre sombre

2026-04-12 • via Nuitee
A
Alessandro • extended_group • gb
9
Exceptionally comfortable and welcoming in a great location
Pros:

Location and comfortable beds. Amazing staff

Cons:

Slightly dated furniture and decor but nothing major

2026-04-07 • via Nuitee
E
Edwin • solo_traveller • be
8
2026-04-02 • via Nuitee
S
Stefania • solo_traveller • it
10
2026-03-31 • via Nuitee
H
Hannan • couple • tr
9
Pros:

Very good location. Parking is available for a fee. Decent breakfast.

2026-03-31 • via Nuitee
S
Stéphane • solo_traveller • fr
7
Un peu vieillot mais pratique super bien placé et bon rapport qualité prix
Pros:

Situation

Cons:

Vintage. Accès au premier étage sans ascenseur.

2026-03-30 • via Nuitee
L
laurent • solo_traveller • fr
7
Pros:

L’emplacement

Cons:

La chambre sombre
L’odeur d’eau de javel

2026-03-30 • via Nuitee
C
Cecilia • couple • it
10
Pros:

L'hotel di per se è tendenzialmente datato sia nelle parti comuni sia le stanze; nonostante questo è molto ben tenuto e molto pulito. Quello che ha reso speciale il soggiorno oltre alla posizione centralissima è stato lo staff. A partire da Federico persona di una cultura e di una gentilezza incredibile, per proseguire con la ragazza della colazione. A volte si rinuncia ad un po' di confort a favore di tanta ospitalità.

2026-03-29 • via Nuitee
S
Stosiek • couple • de
9
2026-03-29 • via Nuitee
G
Graziella • couple • it
9
Sicilia nel cuore
Pros:

La struttura si trova in un’ottima posizione comoda per girare a piedi tutto il centro storico di Palermo. Camere pulite, spaziose e silenziose anche se andrebbero rimodernate nei mobili e togliendo la moquette. Colazione buona sia dolce che salata. Personale gentile e molto disponibile, una menzione particolare a Federico che ci ha dato ottimi consigli.

Cons:

La scala un po’ scomoda per entrare in hotel

2026-03-29 • via Nuitee
S
Susana C • family_with_children • mx
10
Súper ubicación
Pros:

Servicio, instalaciones, ubicación

Cons:

La habitación da a la plaza y es muy agradable el balcón , pero es un poco ruidosa por las mañanas y el ruido de las habitaciones de los lados

2026-03-24 • via Nuitee
E
Enza • couple • it
9
2026-03-24 • via Nuitee
G
Gaby • couple • de
8
Pros:

Sehr freundliches und hilfsbereites Personal.
Zentrale Lage. Sehr gutes Frühstück.

2026-03-24 • via Nuitee
K
Kirtsiri • solo_traveller • ch
9
If I come to Palermo I will definitely stay here again, but please take care of the flowers on the balcony.
Pros:

Best location, super friendly and helpful staffs, beautiful breakfast room.

Cons:

The stairs up to the reception:)

2026-03-16 • via Nuitee
G
Gabriel • couple • ar
10
2026-03-12 • via Nuitee