Massimo Plaza Hotel

Hotels
8.8 (682 reviews)
Via Maqueda 437 , Palermo , it

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Central location
Cons:
Noise from corridors
Dirty room conditions

Categories

Cleanliness
8.08
One review mentions old carpets and a musty smell, affecting cleanliness.
Service
9.99
Positive mentions of friendly and helpful staff throughout the reviews.
Location
9.59
Multiple reviews highlight the hotel's convenient and central location.
Room Quality
7.54
Concerns about noise, old carpets, and poor room conditions are raised.
Amenities
8.57
Amenities mentioned were sufficient, but some guests noted issues with breakfast quality.
Value for Money
9.03
Generally good value for a central location, although some room quality issues were noted.
Food and Beverage
8.58
Breakfast had mixed reviews, but some appreciated the service.
Overall Experience
9.05
Despite some drawbacks, guests enjoyed their stays overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:47

Property Description

Luxurious Accommodations
Experience uniquely furnished rooms with modern amenities and stunning views of the Teatro Massimo. Enjoy the comfort of air-conditioning, flat-screen TV with Sky channels, and plush linens. Upgrade to a room with a balcony for a special touch.

Gourmet Dining Experience
Start your day right with a delicious breakfast served in your room. Indulge in gluten-free or special dietary options to suit your needs. Explore the local culinary scene with plenty of dining options just steps away from the hotel.

Exceptional Service
Our friendly and professional staff are dedicated to making your stay memorable. With a 24-hour reception, we are always here to assist you. Experience a grand entrance via a stunning marble staircase adorned with red ammonite fossils.

Book your stay at Massimo Plaza Hotel now for an unforgettable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PMO

Property Policies

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 25 per day.

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 15 years old stay for € 30 per person per night when using an existing bed.
    Children up to and including 15 years old stay for € 30 per person per night when using an available extra bed.
    People 16 years old and over stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 682 reviews
Cleanliness: 8.08
Service: 9.99
Location: 9.59
Room Quality: 7.54
Amenities: 8.57
Value for Money: 9.03
Food and Beverage: 8.58
Overall Experience: 9.05
H
Henrieta • family_with_children • sk
8
Pros:

The staff was kind and welcoming, especially the people working in the reception. Great location.

Cons:

The entrance to the hotel is via stairs, and there are quite a few of them.
I would recommend a more varied breakfast and larger tables in the breakfast room.

2026-02-14 • via Nuitee
C
Caroline • couple • ie
10
Pros:

Excellent location in the heart of Old Town. Staff were very friendly and accommodating.
The room was a good size and very comfortable.
Despite it being so central, it was surprisingly quiet due to the great shutters to block out noise.

2026-02-12 • via Nuitee
M
Mauro • solo_traveller • it
7
Pros:

posizione, camera, toilette

Cons:

colazione

2026-02-11 • via Nuitee
F
Fernand • solo_traveller • be
9
2026-02-10 • via Nuitee
D
Desirèe • solo_traveller • it
10
2026-02-10 • via Nuitee
V
Valeria Tartamella • solo_traveller • it
7
Non un 4 stelle
Pros:

Lo staff

Cons:

La struttura ha bisogno di essere ammodernata... le piastrelle del bagno lesionate, le imposte esterne inutilizzabili, il climatizzatore molto rumoroso

2026-01-30 • via Nuitee
N
Nikolaos • couple • fr
9
Pros:

Le charme de l’ancien, le service, l’emplacement.

Cons:

Petit déjeuner.

2026-01-27 • via Nuitee
C
CORINA • couple • ro
10
Pros:

Totul!!

2026-01-27 • via Nuitee
C
CORINA • couple • ro
10
Pros:

Totul!!!

2026-01-26 • via Nuitee
A
Andrea • couple • de
8
2026-01-25 • via Nuitee
M
MASAHIRO • couple • jp
5
2026-01-19 • via Nuitee
D
Dominique • extended_group • ca
10
It was a lovely 3 days . The hotel location was perfect and staff were great.
Pros:

The location could not have been more central! Walking distance from everywhere. The staff were super friendly and helpful. It is an older hotel, but well maintained and clean.

Cons:

Parking and access with luggage was a bit of an issue because it is in a pedestrian zone… unfortunately we don’t travel light, so I suggest carry on or back pack only if staying here.

2026-01-19 • via Nuitee
R
Roger • solo_traveller • au
10
perfect spot to stay
Pros:

n/a

2026-01-19 • via Nuitee
A
Angelika • solo_traveller • at
8
Pros:

Super Lage für Sightseeing, sicher, da direkt im Zentrum. Zimmer hat kaum natürliches Licht, für zwei Tage ok …, Frühstück gut und ausreichend

Cons:

Wenig natürliches Licht im Zimmer

2026-01-17 • via Nuitee
A
Abedelkarim • couple • il
7
המיקום מצויין הטיפול בבעיה שהייתה לנו במקלחת היה לא מקצועי אם כי בסופו של דבר קריסטיאנו פקיד קבלה הת
Pros:

סבירה והשירות בהגשתה היה טוב מאוד

Cons:

החדר ישן המקלחת לא תקינה עובש במקלחון הצינורות סתומים

2026-01-15 • via Nuitee
R
romiti • couple • it
9
Posizione centrale e buon rapporto qualità prezzo
Pros:

La posizione

Cons:

Hall

2026-01-14 • via Nuitee
C
claudio • family_with_children • it
3
2026-01-11 • via Nuitee
A
Atzmon D. • extended_group • il
9
היה סבבה לגמרי
Pros:

שירות אדיב, ומסביר פנים, ארוחת בוקר טובה ולוקיישן מעולה

Cons:

היעדר מעלית

2026-01-11 • via Nuitee
B
Bertrand • solo_traveller • fr
9
2026-01-09 • via Nuitee
M
Maria Rita • couple • it
10
2026-01-07 • via Nuitee