Pullman Adelaide

Hotels
Pullman Hotels and Resorts
8.6 (3007 reviews)
16 Hindmarsh Square , Adelaide , au

Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Comfortable rooms
Cons:
Unprofessional staff behaviour
Smell from shower drain
Average breakfast variety

Categories

Cleanliness
7.85
The shower drain smelled, indicating cleanliness issues.
Service
8.35
Some staff behaved unprofessionally, impacting the overall service experience.
Location
9.35
Excellent location, easy access to Rundle Mall, shops, and parks.
Room Quality
8.85
Nice bed, good overall quality.
Amenities
8.35
Hotel facilities are acceptable with room for improvement.
Value for Money
8.85
Standard quality for this hotel tier.
Food and Beverage
8.35
Breakfast variety is average.
Overall Experience
8.85
Mixed feelings due to staff issues, but location and comfort were good.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:44

Property Description

Prime Location in Adelaide's City Centre
Situated on Hindmarsh Square, Pullman Adelaide offers easy access to popular attractions like Rundle Street's boutiques and the Barossa Valley.

Luxurious Rooms with Modern Amenities
Each of the 308 rooms features stylish decor, ergonomic work-desks, LCD TVs, and plush bedding. Some rooms even boast furnished balconies for a touch of elegance.

Relaxation and Dining Options
Guests can unwind in the lap pool, stay active in the fitness centre, and savor delicious meals at Salt restaurant and bar. In-room WiFi and an Executive Lounge add to the convenience and comfort.

Book your stay at Pullman Adelaide for a perfect blend of luxury and convenience in Adelaide's vibrant city centre.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ADL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 55 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children up to and including 2 years old stay for free when using an available extra bed.
    People 3 years old and over stay for AUD 85 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 3007 reviews
Cleanliness: 7.85
Service: 8.35
Location: 9.35
Room Quality: 8.85
Amenities: 8.35
Value for Money: 8.85
Food and Beverage: 8.35
Overall Experience: 8.85
S
Susan family_with_children au
10
2026-04-11 via Nuitee
L
Leah family_with_children au
10
2026-04-10 via Nuitee
A
Amal couple au
10
2026-04-08 via Nuitee
S
Sharan family_with_children au
10
2026-04-08 via Nuitee
T
Thi family_with_children au
10
2026-04-07 via Nuitee
H
Heather couple au
9
Highly recommended, will stay again. Thank you!
Pros:

The staff are very thoughtful. Check in was stress free. The hotel is in a great location which is easily accessible to the main city attractions. The hotel bar is well stocked with great wines. The room was lovely and clean, plus they have a pillow menu. Valet parking was easy to organise.

Cons:

There are a number of homeless people that appear to camp around the hotel. This may not be an issue to more worldly people. But to a small town woman it was confronting.

2026-04-07 via Nuitee
K
Kerry solo_traveller au
10
2026-04-06 via Nuitee
K
Kerry family_with_children au
10
2026-04-06 via Nuitee
K
Kerry couple au
10
Loved our stay
Pros:

Loved everything about the hotel, so did my friends. Will definitely stay there again.

Cons:

The sauna wasn't working it turned on but turned off 5 seconds later

2026-04-06 via Nuitee
R
Reshma couple au
1
Disappointing
Pros:

Nothing

Cons:

Team members at F&B has a habit of tipping themselves, be aware about the dishonest staff members at F&B.
Please check your bill, we were charged for a number of tips that we did not authorize.
Will never be back because of this incident.

2026-04-06 via Nuitee
D
Dhvani couple au
8
2026-04-06 via Nuitee
E
Eng Seang family_with_children sg
10
Good location, comfy room
Pros:

Facing a little garden, short walk from Rundle, shops and restaurants. Easy base to get around from. Room was nice and beds were comfy. Staff was very friendly and helpful

Cons:

Would have preferred a handheld shower head rather than a fixed one in the shower

2026-04-06 via Nuitee
D
David family_with_children au
9
2026-04-06 via Nuitee
T
TonyZHAO329 family_with_children au
8
Pros:

nice location

Cons:

pool is pretty tiny,sauna room was not available

2026-04-05 via Nuitee
G
George family_with_children au
8
2026-04-05 via Nuitee
F
Frances couple au
10
Amazing stay, would stay again
Pros:

Loved every bit of our stay, staff were so friendly and the hotel was always so clean

Cons:

N/a

2026-04-03 via Nuitee
T
Travis couple au
10
2026-04-01 via Nuitee
D
Dubois family_with_children au
10
2026-03-31 via Nuitee
G
Gert couple sa
7
2026-03-30 via Nuitee
A
Andrew family_with_children au
8
far better value compared to other hotels in CBD. great health club.
2026-03-29 via Nuitee