Pullman Adelaide

Hotels
•
Pullman Hotels and Resorts
8.5 (3170 reviews)
16 Hindmarsh Square , Adelaide , AU
+61 8 8206 8888

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent, central location (near Rundle Mall)
Comfortable beds and clean rooms
Good breakfast variety and quality
Indoor pool and family-friendly facilities
Convenient 24-hour parking and multiple lifts
Helpful/front desk concierge often praised
Cons:
Inconsistent service and communication (e.g., fire alarm handling)
Breakfast staff unorganised at times
Occasional musty room smell and missed housekeeping tasks
Noisy air conditioning in some rooms
Wellness centre/pool can be hectic/busy
Room allocation errors or missing in-room amenities (flowers/slippers)

Categories

Cleanliness
8.1
Mostly praised as very clean by multiple guests, but a few reports of a musty smell in one room and missed housekeeping (rubbish bin not emptied) lowered the score slightly.
Service
8.2
Generally praised—helpful, friendly front desk and concierge—but several service lapses were noted (unorganised breakfast staff, poor communication during a fire alarm and occasional unhelpful responses).
Location
8.8
Consistently praised as excellent and very convenient (close to Rundle Mall and local attractions), strong positive throughout reviews.
Room Quality
8
Beds and pillows were frequently described as comfortable, yet issues included loud air conditioning, towel placement complaints, incorrect bed allocation and occasional missing amenities.
Amenities
8.9
Indoor pool, parking (24-hour access) and multiple lifts were appreciated and family-friendly; the wellness centre was noted as hectic at times.
Value for Money
8.8
Several guests called it great value for money given location, included parking and breakfast options, supporting a positive score.
Food and Beverage
8.6
Breakfast received frequent praise for variety and quality, and the on-site restaurant was liked by some; however, there were isolated complaints about breakfast organisation and quality.
Overall Experience
8.6
Overall very positive—clean, well-located, family-friendly with good amenities—tempered by occasional service and communication issues that affected some stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:23

Property Description

Prime Location in Adelaide's City Centre
Situated on Hindmarsh Square, Pullman Adelaide offers easy access to popular attractions like Rundle Street's boutiques and the Barossa Valley.

Luxurious Rooms with Modern Amenities
Each of the 308 rooms features stylish decor, ergonomic work-desks, LCD TVs, and plush bedding. Some rooms even boast furnished balconies for a touch of elegance.

Relaxation and Dining Options
Guests can unwind in the lap pool, stay active in the fitness centre, and savor delicious meals at Salt restaurant and bar. In-room WiFi and an Executive Lounge add to the convenience and comfort.

Book your stay at Pullman Adelaide for a perfect blend of luxury and convenience in Adelaide's vibrant city centre.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ADL

Location

Guest Reviews

8.5
Based on 3170 reviews
Cleanliness: 8.1
Service: 8.2
Location: 8.8
Room Quality: 8
Amenities: 8.9
Value for Money: 8.8
Food and Beverage: 8.6
Overall Experience: 8.6
J
Julie • extended_group • au
10
Perfect
Pros:

Our room had two Queen beds very comfy and bathroom lovely.No complaints a short stay but lovely.

Cons:

Perhaps in-house Restaurant for dinner.

2026-10-30 • via Nuitee
J
Joe • couple • au
8
2026-10-30 • via Nuitee
P
Puglisi • solo_traveller • au
10
Perfect.
Pros:

Location. Modern. Lovely staff.

Cons:

Nothing.

2026-10-29 • via Nuitee
S
Steven • solo_traveller • au
7
2026-10-28 • via Nuitee
E
Eliza • family_with_children • gb
10
2026-10-26 • via Nuitee
B
Beggs • family_with_children • au
7
2026-10-25 • via Nuitee
E
Emerson • couple • au
10
2026-10-25 • via Nuitee
L
Laurel • solo_traveller • au
8
2026-10-25 • via Nuitee
D
Declan • solo_traveller • au
9
A great place to stay for 2 nights when you are looking for some comfort and somewhere close to the city
Pros:

This hotel was right in the middle of the city and was close to pretty much everything! Comfortable bed and easy pick up/drop off zone at the front

Cons:

I think the bath towels should be a bit closer to the shower instead of the bathtub

2026-10-24 • via Nuitee
M
Matt and Janelle • family_with_children • au
8
Cons:

The breakfast staff were unorganised and really were the most professional at time. They need more training. But besides that it was excellent

2026-10-23 • via Nuitee
G
Goonesena • solo_traveller • au
3
Pros:

Location was good.

Cons:

The room smelled musty and i informed the reception. The person who came to fix it said it is coming from the toilet hole but stopped for a moment and came back. Breakfast wasn't great.

2026-10-22 • via Nuitee
C
Craig • couple • au
6
Pros:

The air conditioning was loud. So much so that we turned it off to try and sleep. Which means the room temperature gets up.
Otherwise it was all ok

2026-10-22 • via Nuitee
C
Christine • couple • au
10
Excellent
Pros:

Great variety of food and drink.

Cons:

Nothing

2026-10-22 • via Nuitee
A
Ange • extended_group • au
8
2026-10-20 • via Nuitee
M
Michael • couple • au
10
Thank you for a wonderfull overnight stay. Will stay again
Pros:

Close to Rundle mall with very close parking

2026-10-17 • via Nuitee
C
Craig • couple • au
9
2026-10-15 • via Nuitee
R
Rosemarie • solo_traveller • au
9
Pros:

Location is very convenient...

Cons:

Just few minutes away to everything!.

2026-10-13 • via Nuitee
B
Bettina • family_with_children • au
10
Great stay!
Pros:

Great location and beds and pillows were super comfy.
It felt very clean every day.
Staff were super helpful and nice.

2026-10-12 • via Nuitee
J
Judith • family_with_children • au
2
Disappointed with the hotel but the rest of our trip was great
Pros:

The restaurant was very good The consierg was very helpful

Cons:

We asked for two single beds, but were given one king size. When we queried this they just gave us another doona and said that they didn’t have another room or anything else that they could do.
We had originally booked for one but after we increased it to two and phoned them and Booking.com several times to check nothing had been done. The rubbish bin was not emptied and there wasn’t a bin in the bathroom. There was only one pair of slippers and a food tray was not removed the next day until we asked.

2026-10-12 • via Nuitee
K
Kristina • family_with_children • au
10
2026-10-11 • via Nuitee