Pullman Adelaide

Hotels
Pullman Hotels and Resorts
8.6 (3195 reviews)
16 Hindmarsh Square , Adelaide , au

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Comfortable rooms
Cons:
Unprofessional staff behaviour
Smell from shower drain
Average breakfast variety

Categories

Cleanliness
7.85
The shower drain smelled, indicating cleanliness issues.
Service
8.35
Some staff behaved unprofessionally, impacting the overall service experience.
Location
9.35
Excellent location, easy access to Rundle Mall, shops, and parks.
Room Quality
8.85
Nice bed, good overall quality.
Amenities
8.35
Hotel facilities are acceptable with room for improvement.
Value for Money
8.85
Standard quality for this hotel tier.
Food and Beverage
8.35
Breakfast variety is average.
Overall Experience
8.85
Mixed feelings due to staff issues, but location and comfort were good.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:44

Property Description

Prime Location in Adelaide's City Centre
Situated on Hindmarsh Square, Pullman Adelaide offers easy access to popular attractions like Rundle Street's boutiques and the Barossa Valley.

Luxurious Rooms with Modern Amenities
Each of the 308 rooms features stylish decor, ergonomic work-desks, LCD TVs, and plush bedding. Some rooms even boast furnished balconies for a touch of elegance.

Relaxation and Dining Options
Guests can unwind in the lap pool, stay active in the fitness centre, and savor delicious meals at Salt restaurant and bar. In-room WiFi and an Executive Lounge add to the convenience and comfort.

Book your stay at Pullman Adelaide for a perfect blend of luxury and convenience in Adelaide's vibrant city centre.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Sauna is closed from 2026-07-12 until 2026-06-10
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ADL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 55 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children up to and including 2 years old stay for free when using an available extra bed.
    People 3 years old and over stay for AUD 85 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 3195 reviews
Cleanliness: 7.85
Service: 8.35
Location: 9.35
Room Quality: 8.85
Amenities: 8.35
Value for Money: 8.85
Food and Beverage: 8.35
Overall Experience: 8.85
C
Cass solo_traveller au
10
Pros:

Facilities and loved that this hotel catered for families

2026-07-25 via Nuitee
M
Melissa family_with_children au
8
Pros:

location. no noise. friendly staff. easy check in and out.

2026-07-24 via Nuitee
M
McKenzie solo_traveller au
10
Very happy and would stay again.
Pros:

Location great, easy access for cars and within walking distance from shops.

Cons:

A bit expensive for breakfast and room service.
Couldn’t find a kettle to boil water.

2026-07-24 via Nuitee
G
Gordon solo_traveller au
9
2026-07-24 via Nuitee
D
Do solo_traveller au
1
2026-07-23 via Nuitee
P
Petroula family_with_children au
7
2026-07-23 via Nuitee
R
Robert couple au
6
Great location however clinical furnishings
Pros:

Location and the professionalism of the check in and check out staff. Extremely helpful

Cons:

Clinical ambience and the unfriendly attitude and customer service of Bowman in the club lounge and bar staff. The food in the club lounge requires labels for each food dish and contents eg Gf V

2026-07-23 via Nuitee
P
Peta family_with_children au
10
2026-07-22 via Nuitee
L
Lisa family_with_children au
8
Pros:

Location, friendly staff, pool, breakfast, room with balcony

Cons:

-

2026-07-21 via Nuitee
R
Rachel family_with_children au
10
It’s my go to place to stay in the city.
Pros:

Super clean, modern. Safe and Great spot

Cons:

Shower pressure was a little low

2026-07-21 via Nuitee
A
Amanda family_with_children au
10
2026-07-20 via Nuitee
J
Joshua family_with_children au
8
2026-07-19 via Nuitee
J
Jane couple au
10
Pros:

Location

Cons:

Expensive breakfast

2026-07-19 via Nuitee
T
Tyson solo_traveller au
10
2026-07-18 via Nuitee
S
Sami family_with_children au
10
2026-07-18 via Nuitee
G
Guy family_with_children au
9
As always a fantastic stay in the Adelaide CBD.
Pros:

Concierge by the name of Christophe at the Adelaide Pullman. So friendly and helpful. We have been going to the Adelaide Pullman for 4 years and he remembers our family and our two little girls. He really makes it feel like visiting our second home. Really he is an incredible human being.

Cons:

Pillows a bit firm.

2026-07-17 via Nuitee
N
Naomie solo_traveller au
9
Terrific
Pros:

I loved how fancy it was but family friendly. The pool and rooms were perfect. Staff were polite and my kids loved it there. I enjoyed room service. There was something for everybody

Cons:

You were kind of left to figure everything out on your own at the breakfast buffet but it wasn't a huge deal and the food and options were great

2026-07-16 via Nuitee
L
Louise family_with_children au
10
The pullman hotel is our Hotel for celebrating birthdays.
Pros:

Breakfast was lovely, lots of choices. Staff were all very friendly. All my questions were answered online before we arrived. Its our 2nd visit and we will be back for a 3rd next year.

Cons:

Its still a little pricey for a single mum with 2 girls but its one of the better hotels in Adelaide

2026-07-16 via Nuitee
R
Renee couple au
9
2026-07-16 via Nuitee
S
Scott family_with_children au
8
2026-07-16 via Nuitee