Pullman Adelaide

Hotels
Pullman Hotels and Resorts
8.6 (3007 reviews)
16 Hindmarsh Square , Adelaide , au

Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Comfortable rooms
Cons:
Unprofessional staff behaviour
Smell from shower drain
Average breakfast variety

Categories

Cleanliness
7.85
The shower drain smelled, indicating cleanliness issues.
Service
8.35
Some staff behaved unprofessionally, impacting the overall service experience.
Location
9.35
Excellent location, easy access to Rundle Mall, shops, and parks.
Room Quality
8.85
Nice bed, good overall quality.
Amenities
8.35
Hotel facilities are acceptable with room for improvement.
Value for Money
8.85
Standard quality for this hotel tier.
Food and Beverage
8.35
Breakfast variety is average.
Overall Experience
8.85
Mixed feelings due to staff issues, but location and comfort were good.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:44

Property Description

Prime Location in Adelaide's City Centre
Situated on Hindmarsh Square, Pullman Adelaide offers easy access to popular attractions like Rundle Street's boutiques and the Barossa Valley.

Luxurious Rooms with Modern Amenities
Each of the 308 rooms features stylish decor, ergonomic work-desks, LCD TVs, and plush bedding. Some rooms even boast furnished balconies for a touch of elegance.

Relaxation and Dining Options
Guests can unwind in the lap pool, stay active in the fitness centre, and savor delicious meals at Salt restaurant and bar. In-room WiFi and an Executive Lounge add to the convenience and comfort.

Book your stay at Pullman Adelaide for a perfect blend of luxury and convenience in Adelaide's vibrant city centre.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ADL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 55 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children up to and including 2 years old stay for free when using an available extra bed.
    People 3 years old and over stay for AUD 85 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 3007 reviews
Cleanliness: 7.85
Service: 8.35
Location: 9.35
Room Quality: 8.85
Amenities: 8.35
Value for Money: 8.85
Food and Beverage: 8.35
Overall Experience: 8.85
S
Sarah family_with_children au
10
2026-03-14 via Nuitee
A
Andrew Ramsay couple gr
9
Excellent and will come again
Pros:

I liked the helpful and polite staff and the simplicity of the services

Cons:

When I wanted to upgrade and add to my booking I found it difficult to contact you. When able to get somebody to speak to they were fabulous and able to accomodate my needs. Simply and easily.

2026-03-12 via Nuitee
T
Traecey solo_traveller au
9
Pros:

Location, 24 hour reception, gym & pool.

2026-03-11 via Nuitee
E
Ella family_with_children au
10
Amazing and we loved our stay.
Pros:

Room was big and spacious, nice views, bathroom was amazing with bath and shower. Beds comfy.

Cons:

The pool was a bit of a mission to get into with all the card swiping in and out. A bit annoying with kids but otherwise fine

2026-03-11 via Nuitee
J
Julia extended_group au
10
2026-03-11 via Nuitee
M
Mandy family_with_children au
9
2026-03-11 via Nuitee
A
Aysha couple au
10
We had a great stay, the location was excellent and facilities were very good too. The staff were very helpful and rooms
Pros:

Great location, clean, nice rooms.

Cons:

Nothing

2026-03-11 via Nuitee
T
Tony couple au
9
Great location, facilities and service
Pros:

Great location, facilities and service

Cons:

N/A

2026-03-10 via Nuitee
R
Rebekah couple au
7
2026-03-10 via Nuitee
J
James couple au
8
2026-03-10 via Nuitee
V
Viorela family_with_children au
8
2026-03-09 via Nuitee
H
Helena couple au
5
Pros:

the hotel was great . location brill but the ac in room 616 was awful. it was really loud to the point that it made sleep difficult

Cons:

see above

2026-03-09 via Nuitee
F
Fergus couple au
10
Very comfortable stay in a fabulous central location.
Pros:

Great location, very friendly and professional staff, clean and comfortable room, exceptional buffet breakfast.

2026-03-09 via Nuitee
M
Michael couple au
8
Convenient
Pros:

Location. Comfortable walk to Adelaide Oval. Could have a few drinks.

2026-03-09 via Nuitee
E
Eleanor family_with_children au
10
2026-03-09 via Nuitee
S
Shelley couple au
10
2026-03-08 via Nuitee
A
Aimee family_with_children au
10
2026-03-07 via Nuitee
J
Jeff couple au
8
2026-03-05 via Nuitee
A
Amy couple au
7
Comfortable, clean but an expensive option
Pros:

Bed was very comfortable and the room was clean. We booked a deluxe premium king and I wouldn't say it lived up to that expectation to be honest. Breakfast was ok, nothing special

Cons:

Continental breakfast was ok, sausages were tough and bacon over cooked. Coffee was luke warm. Size of the room and bathroom could be better for the price and in comparison to other hotels.

2026-03-04 via Nuitee
B
Ben_James family_with_children au
9
Pros:

check in was very simple.
Cleanliness of the room was excellent

2026-03-02 via Nuitee