Extended Stay America Suites - Houston - Kingwood

Hotels
•
Extended Stay America Suites
7.6 (255 reviews)
291 Kingwood Medical Drive , Kingwood , US
+1 281-713-8989

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Clean and accessible
Friendly staff
Great location
Cons:
Unclean rooms
Poor amenities
Unsatisfactory breakfast

Categories

Cleanliness
6.43
Multiple reviews mention bad odors, stains, roaches, and unclean conditions.
Service
9.9
Service received positive remarks for being friendly and patient despite issues.
Location
9.44
Location is convenient and easily accessible, noted positively in multiple reviews.
Room Quality
6.39
Various complaints about uncomfortable beds, broken amenities, and cleanliness issues.
Amenities
7.42
Noted amenities such as the pool and exercise room, but many were not operational or removed.
Value for Money
7.38
Comments indicate overpricing for the quality of the stay.
Food and Beverage
6.43
Breakfast options were poor; only muffins available.
Overall Experience
7.4
General dissatisfaction expressed with the stay, despite some positive notes.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:41

Property Description

Luxurious Amenities and Convenient Location

Experience comfort and convenience at Candlewood Suites Houston – Kingwood, just a stone's throw away from Deer Ridge Park. Indulge in our well-equipped guest rooms with kitchenettes and complimentary Wi-Fi.

Fitness Center and Business Facilities

Stay active at our on-site fitness center or take care of business at the business center. Forgot something? Visit our convenience store for any essentials you may need during your stay.

Fully Equipped Guest Rooms

Relax in our air-conditioned rooms featuring kitchens with modern appliances. Catch up on work at the desk or unwind in front of the cable TV.

Ready to experience a blend of relaxation and functionality? Book your stay at Candlewood Suites Houston now and enjoy complimentary parking.

Important information:

Housekeeping service is offered every 14 days.

Weekly cleaning service is only offered for stays of 14 nights or longer.

Please note that a valid credit card is required at check-in.


Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IAH

Location

Guest Reviews

7.6
Based on 255 reviews
Cleanliness: 6.43
Service: 9.9
Location: 9.44
Room Quality: 6.39
Amenities: 7.42
Value for Money: 7.38
Food and Beverage: 6.43
Overall Experience: 7.4
E
Egahi • couple • ng
7
My stay was not very comfortable because the bed was not okay for two people
Pros:

The breakfast was not really okay. Should be improved on.

Cons:

The bed and phone was not working

2026-09-09 • via Nuitee
E
English • solo_traveller • us
3
Don't recommend
Pros:

Not much

Cons:

The front desk clerk was out getting snacks for an hour while waiting to check in. Pool was closed. No ice/water machine. Breakfast was instant oatmeal and muffins. Sticky carpet in the room.

2026-09-08 • via Nuitee
D
Dawn • couple • us
2
Consumers Beware!
Pros:

Friendly staff.

Cons:

Heavy mold. Wet carpeting, furniture and bedding indoors. Poorly functioning air conditioners. Absolutely nothing was provided to facilitate an extended stay.

2026-09-07 • via Nuitee
N
Nunes • extended_group • us
5
2026-07-13 • via Nuitee
N
Nunes • extended_group • us
6
Razoável
Pros:

Localização

Cons:

Café da manhã, colchão e não tem arrumação de quarto muito frequente

2026-07-04 • via Nuitee
B
Barry • solo_traveller • us
8
2026-07-03 • via Nuitee
E
Edward • solo_traveller • us
10
Great stay comfortable beds and clean room with friendly staff
Pros:

Clean and friendly staff

Cons:

It was a little expensive

2026-06-10 • via Nuitee
A
Angela • solo_traveller • us
10
2026-06-01 • via Nuitee
J
Jonathan • solo_traveller • us
7
2026-04-23 • via Nuitee
J
Jonathan • solo_traveller • us
7
2026-04-23 • via Nuitee
J
JOHANNA • couple • us
5
Pros:

That there was a pool and hot tub but the hot tub was not hot or warm.

Cons:

The shower was extremely slick and I slipped and fell. The shower curtain caught my fall. I was hesitate for my 76 year old mom to shower. We had to put a hand towel in the bathtub to allow for some traction.

2026-03-25 • via Nuitee
C
Christopher • family_with_children • us
2
Pros:

The staff was very friendly

Cons:

The rooms and hallways stunk, the beds were very uncomfortable and broken down, I wanted to use the hot tub but it was very dirty the water was green and had leaves in it.

2026-03-22 • via Nuitee
J
jordyn • solo_traveller • us
1
I didn’t stay because of the staff
Pros:

I actually didn’t like anything about the staff. The property was nice. I was treated very poorly on the day of my check-in and I decided not to check in at all because of how rude I was treated I will not be returning.

Cons:

The staff

2026-03-22 • via Nuitee
E
elysha • couple • us
5
2026-03-20 • via Nuitee
D
Dominique • couple • us
1
2026-03-09 • via Nuitee
M
Marcela • family_with_children • us
1
It was terrible, I was beyond disappointed with everything.
Pros:

Breakfast was a muffin and coffee. It was terrible! I will never ever stay at an Extended Stay ever in my life again.

Cons:

There was no one to check me in, I waited for 20 minutes for someone to be available to check me in. The hotel smelled like marijuana and the bedding all smelled like humidity. I only stayed one night and not the two nights I paid for. Furthermore, I only stayed one night because we were in the middle of a snow storm and it was risky to just get up and go find another hotel. I also didn’t like that I was charged 17% tax for no particular reason! The room was gross, the blankets and pillows smelled, there was no shampoo, no conditioner, no extra blankets in the room. I have never been so disappointed with a room. I overpaid for the room.

2026-01-28 • via Nuitee
B
Brittnee • couple • us
4
2026-01-20 • via Nuitee
B
Brittnee • solo_traveller • us
5
2026-01-20 • via Nuitee
A
Alexis • family_with_children • us
4
2026-01-19 • via Nuitee
A
Alexis • couple • us
10
2026-01-19 • via Nuitee