Extended Stay America Suites - Houston - Kingwood

Hotels
•
Extended Stay America Suites
7.6 (250 reviews)
291 Kingwood Medical Drive , Kingwood , us

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Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean and accessible
Friendly staff
Great location
Cons:
Unclean rooms
Poor amenities
Unsatisfactory breakfast

Categories

Cleanliness
6.43
Multiple reviews mention bad odors, stains, roaches, and unclean conditions.
Service
9.9
Service received positive remarks for being friendly and patient despite issues.
Location
9.44
Location is convenient and easily accessible, noted positively in multiple reviews.
Room Quality
6.39
Various complaints about uncomfortable beds, broken amenities, and cleanliness issues.
Amenities
7.42
Noted amenities such as the pool and exercise room, but many were not operational or removed.
Value for Money
7.38
Comments indicate overpricing for the quality of the stay.
Food and Beverage
6.43
Breakfast options were poor; only muffins available.
Overall Experience
7.4
General dissatisfaction expressed with the stay, despite some positive notes.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:41

Property Description

Luxurious Amenities and Convenient Location

Experience comfort and convenience at Candlewood Suites Houston – Kingwood, just a stone's throw away from Deer Ridge Park. Indulge in our well-equipped guest rooms with kitchenettes and complimentary Wi-Fi.

Fitness Center and Business Facilities

Stay active at our on-site fitness center or take care of business at the business center. Forgot something? Visit our convenience store for any essentials you may need during your stay.

Fully Equipped Guest Rooms

Relax in our air-conditioned rooms featuring kitchens with modern appliances. Catch up on work at the desk or unwind in front of the cable TV.

Ready to experience a blend of relaxation and functionality? Book your stay at Candlewood Suites Houston now and enjoy complimentary parking.

Important information:

Housekeeping service is offered every 14 days.

Weekly cleaning service is only offered for stays of 14 nights or longer.

Please note that a valid credit card is required at check-in.


Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IAH

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.6
Based on 250 reviews
Cleanliness: 6.43
Service: 9.9
Location: 9.44
Room Quality: 6.39
Amenities: 7.42
Value for Money: 7.38
Food and Beverage: 6.43
Overall Experience: 7.4
J
Jonathan • solo_traveller • us
7
2026-04-23 • via Nuitee
J
Jonathan • solo_traveller • us
7
2026-04-23 • via Nuitee
J
JOHANNA • couple • us
5
Pros:

That there was a pool and hot tub but the hot tub was not hot or warm.

Cons:

The shower was extremely slick and I slipped and fell. The shower curtain caught my fall. I was hesitate for my 76 year old mom to shower. We had to put a hand towel in the bathtub to allow for some traction.

2026-03-25 • via Nuitee
J
jordyn • solo_traveller • us
1
I didn’t stay because of the staff
Pros:

I actually didn’t like anything about the staff. The property was nice. I was treated very poorly on the day of my check-in and I decided not to check in at all because of how rude I was treated I will not be returning.

Cons:

The staff

2026-03-22 • via Nuitee
C
Christopher • family_with_children • us
2
Pros:

The staff was very friendly

Cons:

The rooms and hallways stunk, the beds were very uncomfortable and broken down, I wanted to use the hot tub but it was very dirty the water was green and had leaves in it.

2026-03-22 • via Nuitee
E
elysha • couple • us
5
2026-03-20 • via Nuitee
D
Dominique • couple • us
1
2026-03-09 • via Nuitee
M
Marcela • family_with_children • us
1
It was terrible, I was beyond disappointed with everything.
Pros:

Breakfast was a muffin and coffee. It was terrible! I will never ever stay at an Extended Stay ever in my life again.

Cons:

There was no one to check me in, I waited for 20 minutes for someone to be available to check me in. The hotel smelled like marijuana and the bedding all smelled like humidity. I only stayed one night and not the two nights I paid for. Furthermore, I only stayed one night because we were in the middle of a snow storm and it was risky to just get up and go find another hotel. I also didn’t like that I was charged 17% tax for no particular reason! The room was gross, the blankets and pillows smelled, there was no shampoo, no conditioner, no extra blankets in the room. I have never been so disappointed with a room. I overpaid for the room.

2026-01-28 • via Nuitee
B
Brittnee • couple • us
4
2026-01-20 • via Nuitee
B
Brittnee • solo_traveller • us
5
2026-01-20 • via Nuitee
A
Alexis • couple • us
10
2026-01-19 • via Nuitee
A
Alexis • family_with_children • us
4
2026-01-19 • via Nuitee
T
Terral • couple • us
1
2026-01-18 • via Nuitee
B
Bruce • family_with_children • us
7
Pros:

Staff

Cons:

Accommodation was okay but not great

2026-01-05 • via Nuitee
B
Brenda • extended_group • us
1
Bad experience overall
Pros:

N/A

Cons:

It stinks, my air condition didn’t work. My toilet didn’t work. Beds uncomfortable, stains on the mattress, Roaches, ice machine broken. exhaust fan from the restroom didn’t work. all that was for breakfast was just the muffin and my Stanley cup got stolen.

2025-12-30 • via Nuitee
S
Sajjad • couple • us
7
2025-12-07 • via Nuitee
R
Robert • couple • us
10
The stay was pleasantly piecefull
Pros:

Clean and accessible from all sides.

Cons:

No dislikes.

2025-11-30 • via Nuitee
R
Robert • couple • us
10
I loved it.
Pros:

First off the location was a good pick. No highway noise. Property was clean upon arrival. Walking through the main entry was refreshing did not have bad aroma and the staff was friendly and patient. Also love that it has pool and exercise room and laundry machines to wash as you need.

Cons:

No discrepancies.

2025-11-26 • via Nuitee
S
Stephen • family_with_children • us
9
2025-11-01 • via Nuitee
B
Batres • family_with_children • us
10
2025-10-29 • via Nuitee