Crowne Plaza Abu Dhabi Yas Island by IHG

Hotels
IHG
9 (2230 reviews)
Yas Island, Abu Dhabi, 41880 , Abu Dhabi , AE

Pets allowed

Facilities

Meeting rooms
Full-service spa
Fitness facilities
Free bicycles nearby
Free beach shuttle
Arcade/game room
Free WiFi
24-hour front desk
Terrace
Garden
See all facilities

Review Highlights

Pros:
Exceptional service
Great location
Comfy rooms
Cons:
Noise in corridors

Categories

Cleanliness
9
Room was always kept spotless; attention to detail really stood out.
Service
9.5
Exceptional service from staff, especially reception and housekeeping.
Location
9
Perfect location with easy access to attractions.
Room Quality
9
Rooms are nice and beds are really comfy.
Amenities
8.5
Great pool area and beach access, but limited food options on the beach.
Value for Money
9
Very good value for the price considering the services provided.
Food and Beverage
9
Buffet breakfast offered plenty of vegan options; food was served fresh.
Overall Experience
9
A great experience with wonderful hospitality and staff attention.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-28 02:36

Property Description

Spa and Recreational Amenities
Indulge in massages and body treatments at the spa, then soak up the sun at the private beach or take a dip in the outdoor pool.

Dining Options
Experience Asian cuisine at Jing Asia or enjoy 24-hour room service. Sip on drinks at the beach bar, poolside bar, or lounges.

Convenience and Comfort
Enjoy complimentary Wi-Fi, on-site dining options, and amenities like a business center and airport shuttle for a seamless stay.

Pamper yourself at Crowne Plaza Abu Dhabi Yas Island, an IHG Hotel. To book your stay, visit our website or call us today!

Important information:

  • Pool access available from 7:00 AM to 8:00 PM.
  • Reservations are required for golf tee times and massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AUH

Property Policies

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • General

    Cashless transactions are available

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

9
Based on 2230 reviews
Cleanliness: 9
Service: 9.5
Location: 9
Room Quality: 9
Amenities: 8.5
Value for Money: 9
Food and Beverage: 9
Overall Experience: 9
M
Mohamed extended_group ae
9
2026-05-30 via Nuitee
A
Ahmed family_with_children ae
8
2026-05-30 via Nuitee
A
alshamsi couple ae
10
2026-05-30 via Nuitee
A
Ahmed solo_traveller ae
10
Pros:

Mr. Emad management support

Cons:

Pool is too small

2026-05-30 via Nuitee
M
Mohamed family_with_children ae
5
Good place , bad management
Cons:

The staff charged me three times wrong , i paid at check in and when i left they charged me again , and asked my wife to pay
It was so bad to use my credit card without any call , i expected the staff to call me first to ask before abusing my credit card which was unexplained and unjusfied to me

2026-05-30 via Nuitee
P
prakash solo_traveller ae
9
Pros:

Food

2026-05-30 via Nuitee
M
Maryam family_with_children ae
10
2026-05-30 via Nuitee
J
Jing family_with_children ae
1
It’s clear not a hotel equipped for its full capacity. Pool is very small, no direct access to the beach.
Pros:

None

Cons:

The room that we were given is a room for disabled people which can’t accommodate 4 persons. When we requested to change, the staff at the reception wasn’t helpful at all.

2026-05-29 via Nuitee
S
Shraddha extended_group ae
10
Pros:

We received such a warm welcome by Aung at reception. Everyone from valet to hotel staff is always smiling and welcome. We were upgraded to a 1 bhk suite since we were four adults and it was so nice of the team to do so.

Cons:

Absolutely loved everything!!

2026-05-29 via Nuitee
K
Karine solo_traveller ae
10
2026-05-29 via Nuitee
R
Richard family_with_children gb
9
Wonderful Family Stay.
Pros:

The staff were all excellent from the moment we arrived to the moment we left. The rooms were clean and the facilities were great. It was really nice to have beach access too.

Cons:

There could've been a few more sun loungers by the pool.

2026-05-29 via Nuitee
R
Racha family_with_children lb
9
2026-05-29 via Nuitee
C
Charlotte family_with_children ae
7
2026-05-29 via Nuitee
N
Nora solo_traveller qa
9
Too busy at Eid.
Pros:

Great location, clean rooms, great balcony with lovely view of pool and sea. Room service was great.

Cons:

As it was Eid, hotel and island itself was at capacity. The theme parks were so busy that we ended up leaving early and going back to hotel pool. Pool is not big enough for the amount of guests that were there. Beach was nice but no f&b services there and it closed at 6pm despite sign saying 7pm. Water sports facilities were also not open at the beach unfortunately.

2026-05-29 via Nuitee
W
waleedz family_with_children ae
8
Pros:

The breakfast and the welcoming behavior of the staff

Cons:

The room has no balcony or at least openable window allow us to dry our swim cloth

2026-05-28 via Nuitee
E
Elamkulam solo_traveller in
1
Pros:

Property was too old and not value for the money

2026-05-28 via Nuitee
T
Tarek family_with_children ae
10
Excellent budget stay in a great locations.
Pros:

Breakfast had a good selection, was nice and we didn't wait for long at any counter despite the hotel being at full capacity during the eid break.
The bus to and from the Yas Parks and mall was very convenient and on time.
They have a pool (Which was v busy), sauna, basic gym and steam room facilities, a small shop inside for basic items.
The service and the location are excellent.
Checkin and check out was very fast.

Cons:

The charging for electric cars. They have two units and one tesla parked their car without charging it for two days. This caused me to leave the hotel find a charger (15 mins away) and charge it there. They didnt have the key as they allowed the driver to park it there and keep the key. They didnt have the drivers contact details either.

2026-05-28 via Nuitee
E
Elias family_with_children ae
10
2026-05-27 via Nuitee
S
Shaima family_with_children bh
8
يستاهل الزياره مرة اخرى بعد تعديل الحمامات
Pros:

الغرف نظيفة
الاكل جيد
التعامل ممتاز
المكان جميل بشكل عام

Cons:

الحمام يحتاج تجديد مستهلك و بعضه مكسور و الماء يوقف بالبانيو و افضل ازالته ووضع شاور بدل بانيو .

2026-05-27 via Nuitee
K
Kalenichenko solo_traveller ae
10
Pros:

Very nice,clean hotel. Testy food,friendly staff. Nice to have this offer with tickets for parks. Sure,we will come back!

2026-05-27 via Nuitee