Comfort Suites Florence I-95

Hotels
•
Comfort Suites
9 (1240 reviews)
2120 West Lucas Street , Florence , us
+1 843-662-5295

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
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Review Highlights

Pros:
Location
Spacious rooms
Suites with privacy
Cons:
Cleanliness issues
Poor service
Uncomfortable bedding

Categories

Cleanliness
8.25
Many reviews pointed out issues with cleanliness, including dirty carpets and bathrooms.
Service
9.25
Some reviews mentioned staff not being courteous but also acknowledged breakfast staff's presence.
Location
10
Several reviews noted the hotel’s convenient location.
Room Quality
8.75
Mixed sentiments about room condition, including issues with sofa beds and outdated furniture.
Amenities
10
The suite setup and spaciousness were positively noted.
Value for Money
8.25
Several reviews suggested the hotel was overpriced for the condition and service received.
Food and Beverage
8.25
Breakfast quality received criticism, although some found it acceptable.
Overall Experience
9.25
Overall sentiments suggest a mixed experience, with many positive aspects but several drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:46

Property Description

Indulge in Comfort and Convenience

Luxurious Suites: Unwind in spacious suites equipped with modern amenities like a microwave, refrigerator, and coffee maker.

Relaxation and Recreation: Take a dip in the indoor heated pool, hit the gym, or lounge in your suite while enjoying entertainment on a flat-screen TV with free Wi-Fi.

Convenient Location: Explore nearby attractions such as Beaver Creek Golf Club and Darlington Raceway, all just a short drive away.

Book now to experience the perfect blend of comfort and leisure at Comfort Suites Florence.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CAE

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 1240 reviews
Cleanliness: 8.25
Service: 9.25
Location: 10
Room Quality: 8.75
Amenities: 10
Value for Money: 8.25
Food and Beverage: 8.25
Overall Experience: 9.25
J
Jackson • couple • us
8
2026-08-21 • via Nuitee
C
Curtis • couple • us
9
2026-08-18 • via Nuitee
E
Eva Marie • couple • us
9
Better than the last time
2026-08-18 • via Nuitee
R
Richmond • solo_traveller • us
10
Pros:

Very clean hotel. Breaksfast was just wonderful.

2026-08-18 • via Nuitee
P
Patricia • family_with_children • us
8
. the location and the staff especially the ladies taking care of breakfast
Pros:

Breakfast was good many options

Cons:

Drain in sink wouldn’t stay up, water wouldn’t drain unless you pulled the drain up. And the drain stem was useless also it didn’t work. The door was open when we got there. My grandson pushed on the door it opened up without the key and it was hard to close and open from the inside

2026-08-17 • via Nuitee
H
Heather • family_with_children • us
3
It was ok
Pros:

It was convenient and we could bring our dog

Cons:

The room itself was clean . However the couch was dirty. Looked like it had vomit on it or food and we found a clump of hair from someone's brush . Also after we checked in someone decided to use my credit card info to go shopping, so I had to cancel the card so now I don't have that card for our vacation so thanks so much for that .

2026-08-16 • via Nuitee
B
Brooke • family_with_children • us
10
Pros:

Clean , nice location , friendly staff , good breakfast ! Would come back again !

2026-08-14 • via Nuitee
R
Richer Morin • solo_traveller • ca
7
2026-08-13 • via Nuitee
A
Amjad • family_with_children • pk
7
2026-08-07 • via Nuitee
M
Miya • couple • us
10
2026-08-06 • via Nuitee
B
Beth • family_with_children • us
2
Terrible, awful experience
Pros:

Nothing at all.

Cons:

We had a terrible experience.

Upon check in I had to wait 15 minutes at the desk, no one came so we went to get something to eat and hoped someone would be back when we returned.

When we arrived we had no towels in our room, no sheets for the extra pull out. The room has dirty linens by the window, no shampoo or conditioner in the bottles, the bottle holder was broken amd the empty bottles sat on the side of the tub. The AC unit didnt work, I had to fix that myself and clean out the filters that had never been touched. Had to ask for towels and sheets 3 times, when we finally got them the chick seemed to be inconvenienced and had to pause the show she was watching on her phone.

Pool was gross, with a fine layer of grit at the bottom, it wasn't supposed to be there, no pool towels to dry off with.

Wanted to do a load of laundry, washer didnt work. Asked the person at the desk, she told me someone would need to look at it, no one ever came, I figured that out too, they had it plugged into a dead outlet, switched the plug, worked without an issue.

Breakfast was 100% cold, they had no milk, no forks we could only use spoons and knives, options very slim because nothing was ready. Asked for napkins we got a stack of brown trifold paper towels youd find in a bathroom paper towel dispenser.

Over all a terrible experience, luckily for them there was coffee and food nearby.

2026-08-06 • via Nuitee
L
Larette • family_with_children • us
7
2026-08-06 • via Nuitee
C
Clara • solo_traveller • us
8
The room served its purpose, but it would have been nice if the air was working correctly
Pros:

The professionalism of the front desk and housekeeping staff. Bed was comfortable. Cleanliness of the inside of the hotel.

Cons:

The air conditioner wasn’t cooling like it should have been being set @ 60 degrees. The room should have felt like a freezer. We called and report the problem before we left out. Once we returned, continued to have the same problem. We decided to deal with the problem since we weren’t in the room during the day and we were checking on Monday

2026-08-04 • via Nuitee
A
Angamarca • family_with_children • us
10
2026-08-03 • via Nuitee
I
Ismael • family_with_children • us
1
Not worth it
Pros:

The location right off of I95. The rooms are big.

Cons:

The odor was bad. Like wet dog. The beds were indented and and the sofa bed had a huge indentation and the padding was dirty and my daughter said she felt the wiring in her back. They really shouldn’t advertise it as a sofa bed. The breakfast was minimal and the women in charge was slamming things and complaining the whole time. It wasn’t welcoming at all.

2026-08-03 • via Nuitee
H
Heather • solo_traveller • us
9
2026-08-03 • via Nuitee
G
Gary • extended_group • us
9
2026-08-02 • via Nuitee
R
Rodrigo • solo_traveller • us
9
2026-08-02 • via Nuitee
C
Catessa • couple • us
10
2026-07-24 • via Nuitee
E
Erika • family_with_children • ca
1
2026-07-23 • via Nuitee