Hartsfield Manor

Hotels
8.4 (824 reviews)
Sandy Lane , Dorking , gb

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Helpful staff
Beautiful location
Good value for money
Well-kept grounds
Cons:
Cleanliness issues
Occasional lack of amenities
Food quality concerns

Categories

Cleanliness
7.73
Some reviews mentioned cleanliness issues, indicating room could have been cleaner.
Service
9.2
Many reviews praised the helpful and accommodating staff.
Location
8.74
Great location noted for being quiet and beautiful, with some accessibility concerns.
Room Quality
8.19
Rooms generally equipped well, but some dated aspects noted.
Amenities
8.22
Good amenities, although some guests requested improvements.
Value for Money
8.68
Strong value for the price according to multiple reviews.
Food and Beverage
7.73
Mixed reviews on food quality, with some expressing dissatisfaction.
Overall Experience
8.7
Guests enjoyed their stay overall, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:26

Property Description

Tranquil Countryside Setting: Nestled in 16 acres of serene Surrey countryside, Hartsfield Manor offers a perfect blend of Victorian elegance and modern comforts. Surrounded by lush lawns and garden terraces, the property provides a peaceful retreat for guests.

Luxurious Amenities: Each room is equipped with a flat-screen TV and a private bathroom, with some rooms offering picturesque garden views. Guests can unwind in the fully equipped gym or enjoy a delicious meal at the on-site restaurant, known for its use of local produce and seasonal ingredients.

Convenient Location: Situated just 5 miles from Redhill railway station and the M25 motorway junction, the hotel provides easy access to nearby attractions like Chessington World of Adventures and Hampton Court Palace. With Gatwick Airport a mere 9 miles away, Hartsfield Manor is the ideal choice for both leisure and business travelers.

Book your stay at Hartsfield Manor now to experience the perfect blend of luxury and tranquility.

Important information:

Please note there are no twin rooms available at Hartsfield Manor.

When booking 4 rooms or more, different policies and additional supplements will apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for £14 per person per night when using an existing bed.
    Children from 3 years old to 12 years old stay for £10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 824 reviews
Cleanliness: 7.73
Service: 9.2
Location: 8.74
Room Quality: 8.19
Amenities: 8.22
Value for Money: 8.68
Food and Beverage: 7.73
Overall Experience: 8.7
A
Andrew • solo_traveller • gb
10
2026-05-09 • via Nuitee
V
Victoria • couple • gb
10
2026-05-09 • via Nuitee
I
Ingo • couple • de
8
2026-05-03 • via Nuitee
T
Terry • solo_traveller • gb
1
Shocking
Pros:

Leaving

Cons:

The food I had in the bar when I arrived was really poor. I ordered fish and chips and the fish was just a chunk of greasy batter and a very small piece of fish inside the middle. Horrible
I went to breakfast at 7am which was the published and confirmed by reception, start time. No staff, no food out. At 7.50am still no breakfast and I left the restaurant. I complained and the manager refunded my breakfast fee. No compensation, nothing! The staff and the management need changing otherwise this hotel will be out of business

2026-04-30 • via Nuitee
J
Jonathan • couple • gb
10
Very comfortable and very clean
Pros:

Lovely breakfast and a good choice

Cons:

Lounges were a little sparsely furnished

2026-04-30 • via Nuitee
D
Doganis • couple • fr
9
Nuit très agréable dans un cadre charmant
Pros:

Nous avons très bien dormi dans un lit très grand et très confortable, dans une chambre très calme, dans un cadre bucolique. Le petit-déjeuner était correct, le repas pris le soir était bon mais un peu cher. Le personnel était charmant.
Malgré la fête ayant lieu dans le bâtiment principal, nous n'avons rien entendu.

Cons:

J'aurais aimé savoir au moment de réserver que la chambre était dans l'annexe, et pas dans le bâtiment montré en photo.

2026-04-28 • via Nuitee
M
Margaret • couple • gb
8
2026-04-22 • via Nuitee
S
Steve • solo_traveller • gb
10
2026-04-21 • via Nuitee
S
Steve • solo_traveller • gb
9
Excellent, relaxing stay
Pros:

Property was very clean and relaxing. Room was spacious and well presented.
Staff were excellent and am already looking forward to my next stay at Hartsfield Manor.

Cons:

Nothing I can think of.

2026-04-19 • via Nuitee
A
Angela • couple • gb
5
It served its purpose, we needed to stay close to Reigate with on site car parking.
Pros:

Beautiful building situated in wonderful countryside

Cons:

Food wasn't fantastic, both evening meal and breakfast was very salty.

The place seemed to lack a cosy atmosphere, it lacked something which you couldn't really pinpoint.

At breakfast I asked for butter for my toast and the waitresses pointed to the other side of the room for me to get it!

I've undertaken waitressing and i am silverservse trained, if a customer requested something I would have got it for them.

On our arrival the receptionist and another member of staff carried on chatting instead of greeting us.

I'm not sure what type of customers this hotel really wants to attract. It seemed more of a conference centre as we observed many people arriving just be for 08.00am without cases etc. I guess if you are attending this type of event top quality service isn't top of ones agenda.

2026-04-17 • via Nuitee
J
James • solo_traveller • gb
8
2026-04-16 • via Nuitee
D
David • solo_traveller • gb
8
I'd come again!
Pros:

The room No 38 was great for single occupancy would have been a bit small for 2

Cons:

My major complaint is that there was no shaver point in the bathroom

2026-04-14 • via Nuitee
S
Stephen • couple • gb
8
2026-04-12 • via Nuitee
D
debbie • couple • gb
10
Perfect stay
Pros:

Friendly, efficient check in and check out. Very clean room and bathroom. Just lovely really

2026-04-09 • via Nuitee
C
Christine • extended_group • us
10
Pros:

Friendly staff and clean accommodations. Enjoyed the bar area for a late dinner and drinks very convenient.

Cons:

We wished the property was walking distance to town.

2026-04-07 • via Nuitee
C
Christopher • family_with_children • gb
10
2026-04-06 • via Nuitee
A
AMANDA • couple • gb
9
2026-04-06 • via Nuitee
N
nigel • couple • gb
9
Lovely staff lovely stay .
Pros:

Lovely staff and location

2026-04-04 • via Nuitee
P
Penny • couple • gb
10
Pros:

I love this hotel, location and room 18 is very comfortable. Parking is easy.

2026-04-02 • via Nuitee
J
John • couple • gb
10
2026-03-30 • via Nuitee