Hartsfield Manor

Hotels
8.4 (884 reviews)
Sandy Lane , Dorking , gb

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Helpful staff
Beautiful location
Good value for money
Well-kept grounds
Cons:
Cleanliness issues
Occasional lack of amenities
Food quality concerns

Categories

Cleanliness
7.73
Some reviews mentioned cleanliness issues, indicating room could have been cleaner.
Service
9.2
Many reviews praised the helpful and accommodating staff.
Location
8.74
Great location noted for being quiet and beautiful, with some accessibility concerns.
Room Quality
8.19
Rooms generally equipped well, but some dated aspects noted.
Amenities
8.22
Good amenities, although some guests requested improvements.
Value for Money
8.68
Strong value for the price according to multiple reviews.
Food and Beverage
7.73
Mixed reviews on food quality, with some expressing dissatisfaction.
Overall Experience
8.7
Guests enjoyed their stay overall, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:26

Property Description

Tranquil Countryside Setting: Nestled in 16 acres of serene Surrey countryside, Hartsfield Manor offers a perfect blend of Victorian elegance and modern comforts. Surrounded by lush lawns and garden terraces, the property provides a peaceful retreat for guests.

Luxurious Amenities: Each room is equipped with a flat-screen TV and a private bathroom, with some rooms offering picturesque garden views. Guests can unwind in the fully equipped gym or enjoy a delicious meal at the on-site restaurant, known for its use of local produce and seasonal ingredients.

Convenient Location: Situated just 5 miles from Redhill railway station and the M25 motorway junction, the hotel provides easy access to nearby attractions like Chessington World of Adventures and Hampton Court Palace. With Gatwick Airport a mere 9 miles away, Hartsfield Manor is the ideal choice for both leisure and business travelers.

Book your stay at Hartsfield Manor now to experience the perfect blend of luxury and tranquility.

Important information:

Please note there are no twin rooms available at Hartsfield Manor.

When booking 4 rooms or more, different policies and additional supplements will apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRS

Location

Guest Reviews

8.4
Based on 884 reviews
Cleanliness: 7.73
Service: 9.2
Location: 8.74
Room Quality: 8.19
Amenities: 8.22
Value for Money: 8.68
Food and Beverage: 7.73
Overall Experience: 8.7
J
Juanita extended_group gb
10
Pros:

Everything about the place was great!

2026-08-13 via Nuitee
M
matt solo_traveller gb
9
2026-08-13 via Nuitee
S
Sebastian couple gb
9
2026-08-13 via Nuitee
L
Lesley couple gb
9
Four nights fantastic respite from a disastrous house move nearby.
Pros:

Beautiful location. Friendly staff. Excellent food. Pretty room in the lodge with excellent views and privacy.
The reception staff were really accommodating when we twice added on extra nights.

Cons:

A fridge in the room would have been nice especially in this hot weather. Sometimes we only had one hand towel between us and only one small bottle of water. But these are minor niggles

2026-08-10 via Nuitee
S
STEPHEN solo_traveller gb
6
Disappointed
Pros:

It's a very pretty building Breakfasts food was ok. Bed was comfortable.

Cons:

We were placed in the Lodge. Got dropped off at reception and were then told that our room was a 4 minute walk back up the driveway (with our luggage) No offer of help and we are both retired. Could have been raining. Staff were not helpful. There is no fridge in the room.

2026-08-10 via Nuitee
P
Pam couple gb
6
Lovely location good size rooms. A little dated but character property.
Pros:

Location, surroundings

Cons:

Wedding party on one of our nights woke us up as guests did not appreciate how sound travels in very hot weather and everyone has windows open to let in some air.

2026-08-09 via Nuitee
S
Sebastian solo_traveller gb
7
Pros:

Last minute booking, location.

Cons:

Seemed like it needed a good maintenance, bathroom especially.
Didn’t feel it had a good clean for a while!
Room was next to industrial size extractor fans, would’ve been nice to be informed as it certainly didn’t help during higher temps with open windows - no air conditioning, which wasn’t an issue but the noise was on the louder side.

2026-08-06 via Nuitee
C
Craig solo_traveller gb
8
Very good would stay again
Pros:

I like the setting, it was queit and comfortable

Cons:

room could have been a bit cleaner

2026-08-04 via Nuitee
G
Gary couple gb
9
2026-08-04 via Nuitee
P
Pippa couple gb
4
Disappointing - tired rooms and inattentive staff.
Pros:

Room was spacious.

Cons:

Room was tired, staff were not informative (did not explain breakfast parameters and did not explain that there is no water in the room and you have to take it from a separate fridge). The location meant getting a taxi was not easy or cheap. The price did not match the experience.

2026-08-03 via Nuitee
S
saskia solo_traveller nl
10
Pros:

Mooie manor.

Cons:

Het is een huwelijksfabriek.

2026-08-02 via Nuitee
E
erich couple at
10
2026-08-02 via Nuitee
J
Jacqueline couple fr
10
Very nice, would stay again.
Pros:

Very good

2026-07-25 via Nuitee
J
jane solo_traveller pt
10
2026-07-25 via Nuitee
J
John couple gb
4
Disappointing.
Pros:

The room was comfortable but beware there is no lift. We had to go up 5 flights of stairs to get to our room.

Cons:

Restaurant. Dinner, really appetising menu and delicious food let down by incredibly slow service and obvious staff training deficiencies such as no bread offered despite some very nice looking salted butter pats on the table. Half way through the meal I asked, and a basket of nicely warmed bread rolls appeared.
Restaurant. Breakfast. Clearly understaffed, had to wait 10 minutes for anyone to appear front of house. After seating two couples who had been waiting even longer we were seated at a table which had received a cursory dusting but still had a table cloth stained with Jam and coffee. The buffet was standard cereal, yoghurt, fruit juice, beans, potato croquesttes, bacon, sausage, scrambled eggs and toast your own toast. There are no vegetarian options and after waiting over 5 minutes for the fried eggs to be replenished they all came out broken and over cooked.
So in summary, the accommodation was comfortable, the bar was fine, although they had run out of several draught beers and cider, but, fellow travellers, avail yourselves of the catering facilties at your peril. For us, it marred the entire stay.

2026-07-23 via Nuitee
K
Kelly solo_traveller gb
10
2026-07-23 via Nuitee
E
Ewins couple gb
9
it done what we needed it to
Pros:

it was in the right location for us

Cons:

Could of had more staff on

2026-07-21 via Nuitee
L
Lindi couple za
8
Great countryside location
Pros:

Superb served breakfast.

2026-07-21 via Nuitee
A
Alan couple gb
9
Very pleasant
Pros:

Hotel and location excellent

Cons:

Choice of menu and food also waiter didn't seem to want to be there

2026-07-20 via Nuitee
C
Craig solo_traveller gb
8
Very pleasant
Pros:

Location, setting, view. Nice staff

Cons:

Too hot! Not their fault but more fans or AC would have helped

2026-07-19 via Nuitee