The Residency Tower

1.The toilet could not be flushed again after the first use.
2. The breakfast which was supposed to start at 7.30am, which is already late for guests who need to start on a journey early in the morning, was not ready when we went down for breakfast at 7.30am. Several dishes were not available yet so we had a limited breakfast instead of a buffet braekfast.

It was amazing. From the moment I arrived till the moment I left all the staff were amazing. They helped with food recommendations, also the food at the hotel was amazing! The bar is perfect and friendly guests and staff. The room was always clean and housekeeping were great. Overall a great experience and would recommend to any traveller. I will definitely be coming back

Excellent all around.

Good communication and large clean room. Restaurant, bar & pool on site.
Great service from the staff.
Just starting to look a little tired in places, but thats if I'm being picky

This hotel is one of the classic 4 star hotels in tvm that lived up to expectations as I stated here once 15 years or so ago. Am delighted with the cleanliness, overall room amenities, staff service and quality has been awesome!
The food has been excellent as well with breakfast buffet spread. The only thing I felt that could be improved is the level of chlorine in the swimming pool, which in my view is a bit high.

Hotel Residency Tower rooms, food, staff, service and vicinity were commendable. We stayed one night and had great breakfast on our way to Kovalam. Will stay again.

Front office service could be better.

Good property.

Fantastic

Shower stall was leaking water to bathroom floor. Sink was clogged

Clean and comfortable

I really enjoyed my holidays with this place.

excellent place to stay - clean

I have blown away by the exceptional level of customer service provided by the hotel management and front of house staff in arranging everything to make our stay an amazing one.
Beds were super comfy and amazingly quiet as opposed to creaky noisy ones at other hotels.
Lekha and the Hotel Technician(I think his name is Gopan) helped us with storing my daughters feeding bags in the required trmperature and i am very grateful to both in going an extra mile in supporting us.
Break fast and other meals at their restaurant were very tasty. There is always a good selection of items.
Staff is very professional and polite.

Nice and affordable restaurant inside the hotel

Very nice and friendly place to stay.

Overall comfortable, good service, good value.

Great location, excellent staff & service, good amenities and ideal property for both business travellers & personal holidays. They make guests feel welcome and valued.

Very nice place to stay , staff very friendly and helpful - rooms are spacious and kept clean .
There is a buffet breakfast which is a nice spread , to start the day
Convenient to major shopping on MG road , railway station is not far

The room was spacious and tastefully furnished. All amenities were catered for like provision of hair dryer and ironing board.