Le ROI Delhi

Overall good hotel nice stay. AC's was an issue but they fixed it . Food is good. Surroundings are bit busy and congested.

They should put emphasis more on cleanliness

Not good but its is averange as compare with price

Paharganj hotel, but good value!

I think india is just not built for tourism and hospitality- especially in the 3star category.
Outside, it’s so filthy dirty and full of dust.
Traffic is horrible and it’s just total chaos.

They asked me how my room and stay was. I told them it was extremely dirty and uncleaned before I arrived and they had no response or concern to change it. Just , " ahh, sorry". Nothing more.

While asleep around 11PM. I had a couple walk in to the room. They got in to the room with a key given to them by the hotel receptionist. You have to go to the receptionist everyday to get your room reassigned to you throughout your stay. That nice couple had been there for a few days already and had a few more days left to their reservation. So they walked in to the room that they had been assigned to for the reservation. To them it seemed like we were the intruders. Thankfully the nicest couple were willing to change rooms since they had just 2 backpacks cz they were visiting family during Diwali and had their big luggage with their family. The hotel had double booked one room and given 2 couples the same room key. The worst hotel I have ever stayed at. Staff has nothing to say about it. They couldn’t even admit their mistakes. No apologies from their side either.
Rooms look much nicer in pictures but it’s dirty in reality. Bathroom is dirty. It is spacious and location isn’t bad but I could’ve gotten way better hotel for similar price around the neighborhood. Staff is absolutely horrible. Receptionist lady was extremely slow and didn’t care about customers at all. They’d try to get until you raise your voice at them. I like to travel and have stayed in many hotels but this was hands down the worst one I had ever been to. I’d rather pay a little more and stay at other place.
I’d definitely NOT RECOMMEND this place to anyone. UNSAFE AND HYGIENIC. HORRIBLE STAFF AS WELL.

Internet didn’t work, bad neighborhood, had to request for routine hotel amenities like pillows & bathroom stuff

Staff ok.. but need more clean place

It’s located in the shadiest area of Delhi you could smell the urine in the room so bad that as soon as we saw the room didn’t even seat called Uber and got a better hotel. The owner was very rude and didn’t even understand English

The property was so bad I could not stay there I made a reservation at another hotel.
I need you to refund me.

Very nice hotel, staff are friendly and so helpful. Only one thing I want them to improve is, please solve the problem paying by International Credit Card. This hotel was the only place I was declined to use my visa card (issued in Japan) during my stay in India. Other hotels and restaurants, I found no problems using the same card.

Staff are really kind and efficient. However I failed to pay extra bills by my international credit cards. This is the only place I was declined to pay by card, even though it was accepted by other 20 restaurants and hotels during my stay.

We stayed in two different hotels while in Delhi: City Star (when we arrived in India) and Le Roi (when leaving). Both were in the same location, but Le Roi was more expensive despite having much worse service:
- Bathroom wasn't as clean and it took more than 5min to get the water hot;
- We often had to ask for basic things (bathmat, two towels, etc)
- No fridge/minibar
- Very poor breakfast
In other words, there are better options.

Bathroom is slippery, room floor sticky, water in bathroom is smelly, Electric ofter black out, Cutlery not clean, Breakfast not worth the money. Room door key card was not giving upon check in. Wifi is poor maybe due to often black outs. Not recommended for women’s traveling alone. I will not stay there again.

beautiful location to hangout with friends & family

Wonderful staff, pleasant. Clean, organized. Loved the attitude of staff.

TERRIBLE

I arrive one day late for a delay in my flight
They refuse to give me the room and refund the money
I finished at night in the streets of delhi with all my luggage lokking for a place to sleep

The room was comfortable, spacious and cleaned thoroughly. Toiletries of body wash, hand soap and shampoo were provided. The housekeeping, reception and restaurant staff were courteous, friendly and helpful. After spending a bit too much time in the sun and subsequently feeling unwell, one of the restaurant servers was kind enough to inquire about why I had not come for dinner and insisted on sending up soup and a banana. His gesture made me feel very much at home during my first days in India

This hotel is situated near the main bazaar. Off a main road so not as busy. Tuk tuks are easily available.

Rooms are clean and modern.

Highly recommend