Comfort Suites Gallup East Route 66 and I-40

Hotels
•
Comfort Suites
8.4 (1353 reviews)
3940 East Highway 66 , Gallup , US
+1 505-488-0102

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Consistently good breakfast
Convenient location near I-40 and restaurants
Friendly/helpful staff in many interactions (breakfast, some front desk)
Spacious rooms and suites
Free parking and laundry facilities
Heated pool and museum displays
Cons:
Soiled or ripped furniture and some dirty bathrooms
Isolated incidents of very rude front desk staff
Noise from interstate and nearby train
Power outage during a stay
Dirty/poorly maintained hot tub area
Broken pull-out bed and room maintenance issues (toilets, AC rattling)

Categories

Cleanliness
6.5
Mixed: several guests praised cleanliness of rooms and breakfast area, but multiple reports of soiled sofa, ripped upholstery, dirty bathrooms, smells and a dirty hot tub area lowered this score.
Service
9
Generally positive: many mentions of friendly, helpful staff (especially breakfast and some front-desk/team members). However, isolated but severe incidents of extremely rude front-desk behavior were reported; overall positive interactions dominate.
Location
9
Strong: convenient to Interstate 40, near restaurants and a small museum display noted as a highlight. Noise from the interstate and a nearby train affected some guests but location convenience is a clear strength.
Room Quality
6.8
Some good, some problems: guests found rooms spacious and comfortable at times, but there were repeated complaints about broken pull-out beds, soiled/ripped furniture, low/uncomfortable toilets, missing clock, and AC rattling.
Amenities
9
Strong amenities presence: heated pool, laundry facilities, free parking, museum display and complimentary breakfast. A few issues (power outage during a stay, dirty hot tub) noted but overall amenities are a notable asset.
Value for Money
9
Perceived as good value by many guests (several explicit comments praising fair price and overall value), though a minority felt dissatisfied relative to suite upgrades or room issues.
Food and Beverage
9
Breakfast widely praised (hot and cold options, generally good), though some noted prepackaged cold items and occasional restaurant service issues.
Overall Experience
8.9
Overall a positive stopover hotel with strong location, breakfast and helpful staff for many guests; notable negatives (noise, isolated rude staff, room cleanliness/maintenance issues, occasional power loss) prevent an even higher score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:23

Property Description

Convenient Location and Nearby Attractions
The Comfort Suites hotel in Gallup, New Mexico is perfectly situated near Fire Rock Casino and Red Rock State Park, offering easy access to popular scenic attractions like Chaco Culture National Historic Park and Canyon de Chelly National Monument.

Impressive Amenities and Features
Enjoy a range of amenities including free high-speed Internet, indoor pool, hot tub, fitness and business centers, and a unique museum honoring the US Military. Start your day with a complimentary hot breakfast and relax in well-equipped guest rooms with modern conveniences.

Business and Leisure Facilities
With a banquet/meeting room, business center, and pet-friendly policy, this hotel caters to all guests. Whether traveling for work or leisure, Comfort Suites Gallup ensures a comfortable and convenient stay for all.

Book your stay at Comfort Suites Gallup for a memorable and enjoyable experience.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ABQ

Location

Guest Reviews

8.4
Based on 1353 reviews
Cleanliness: 6.5
Service: 9
Location: 9
Room Quality: 6.8
Amenities: 9
Value for Money: 9
Food and Beverage: 9
Overall Experience: 8.9
K
Kelly • solo_traveller • us
7
It was a clean, safe place for my dog and I to stay.
Pros:

Friendly staff; welcomes pets; free parking; comfortable bed; large room.

Cons:

Highway and train noise was loud.

2026-11-07 • via Nuitee
R
Ricky • family_with_children • us
10
Pros:

This motel is veteran themed and highly decorated with pictures, mementos and histories. Breakfast was delicious and Teresa is a joy to talk with about the Code Talkers.

Cons:

Nothing. A great pick.

2026-11-07 • via Nuitee
J
John • couple • us
7
Nice Room, No Covered Parking for Motorcycles
Pros:

Hotel had a veterans museum in the lobby. Near a good BBQ restaurant but had a fence you had to walk out to the road to get to it.

Cons:

Would not allow motorcycles to park under entrance awning. Most Hamptons and Holiday Inn Express hotels allow parking for motorcycles under the roof. Slow Elevator.

2026-11-06 • via Nuitee
L
Louis • family_with_children • us
10
Thankful to have arrived.
Pros:

We were exhausted upon arrival. The hosts were gracious, the room was clean, quiet, and comfortable. The breakfast was very good with some excellent home cooking by Teresa.

2026-11-04 • via Nuitee
R
Railene • family_with_children • us
10
Overall stay. We were satisfied and enjoyed our stay
Pros:

Cleanliness

Cons:

We were able to hear semi trucks on the interstate from inside our room.

2026-11-03 • via Nuitee
K
Karen • couple • us
1
The hotel never received the booking from Booking.com!!! Therefore we had to make alternate arrangements and am still f
2026-11-03 • via Nuitee
H
Helderlein • couple • us
9
We'll be staying again. Really liked the accommodations and staff.
Pros:

Breakfast was good and the staff was friendly and informative. Room was very clean and roomy.

Cons:

I didn't know about the train. Now I know ask for the room not facing the train and highway.

2026-11-01 • via Nuitee
M
marilyn • family_with_children • us
10
2026-10-30 • via Nuitee
M
Mylane • family_with_children • us
10
2026-10-30 • via Nuitee
S
schultz • couple • us
10
Would stay again when in area! Nice PLACE1
2026-10-28 • via Nuitee
E
Evangeline • family_with_children • us
7
Good
Cons:

I had the third floor, top floor, first. But I had to be moved to the first floor because the ceiling was leaking. It was a rainy evening.

2026-10-24 • via Nuitee
R
Rhonda • couple • us
9
2026-10-24 • via Nuitee
S
Shannon • couple • us
10
2026-10-23 • via Nuitee
D
Duane • couple • us
8
2026-10-22 • via Nuitee
D
David • family_with_children • us
8
2026-10-20 • via Nuitee
R
Raymond • couple • us
1
Night mare and fear to the police.
Pros:

Everything

Cons:

One staff member was the rudest and most angry person I have ever known. She yelled at me and treated to call the police because she didn’t understand what was I asking. I will never go back to this location again.

2026-10-18 • via Nuitee
J
Jessica • family_with_children • us
8
2026-10-18 • via Nuitee
D
Dawn • family_with_children • us
5
2026-10-17 • via Nuitee
P
PAM • solo_traveller • us
1
Toilet didn't flush, soiled and rips on furniture.Very unfriendly front desk staff. Am meal ladyNic.
Pros:

Women at break fast helpful and cleanrc tables.

Cons:

Very very unfriendly front desk staff. Seemed bothered when asked for military discount.
Two separate staff also did not seem to care when informed of the room issues despite the upgrade to suite price. For example: sofa soiled and armrest with rips and, seat cushion missing filler.No clock and toilet would not t flush in morning. Did say "will tell maintenance"but attitude didn't seem to even care about being ripped off our unsatisfactory experience

2026-10-17 • via Nuitee
R
Ravi • couple • us
8
2026-10-16 • via Nuitee