Hampton Inn & Suites Big Spring

Hotels
•
Hampton Inn
8.3 (163 reviews)
805 West I-20 Highway , Big Spring , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, helpful staff (held a birthday cake)
Excellent breakfast with good variety
Newly renovated rooms felt clean/new
Convenient location near freeway
Reasonable cost/value
Cons:
Hotel under renovation and disruptive (lobby covered in plastic, painting)
No fitness facilities
Cleanliness issues in some rooms (bathroom not clean, contractor residue)
Maintenance problems (rusted door hardware, broken bed pedestal, AC/TV issues)
Dog-allowed floors (problem for allergy sufferers)
Parking concerns/cost for one night

Categories

Cleanliness
7.8
Mixed reports: several guests called the hotel immaculate and rooms looked new after renovation, but others noted unclean bathrooms, contractor residue in showers, and a dirty bathroom in one stay.
Service
9.2
Consistently positive: staff described as very friendly and helpful (held a birthday cake for a guest, good breakfast service).
Location
8.7
Frequently praised: convenient location close to freeway and generally considered a strength.
Room Quality
8
Mostly positive due to recent renovations and new-feeling rooms, though some maintenance issues noted (rusted door hardware, silicone residue in shower, occasional TV/AC problems, broken bed pedestal).
Amenities
6.8
Weaknesses noted: hotel under renovation, no fitness facilities, lobby area disruptive, and dog-allowed floors problematic for those with allergies.
Value for Money
8.5
Generally seen as reasonable: guests noted location and cost were fair and one-night cost acceptable by current standards.
Food and Beverage
9
Strong positive: breakfast repeatedly highlighted as excellent with good variety and especially praised eggs.
Overall Experience
8.4
Mixed-to-positive: many guests very satisfied and would recommend, but several were disappointed by undisclosed construction, intermittent room issues, and cleanliness lapses.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:23

Property Description

Convenient Location
Situated just off I-20, Hampton Inn & Suites Big Spring offers easy access for travelers.

Modern Amenities
Enjoy free Wi-Fi, an outdoor pool, and a fitness center during your stay. Rooms feature LCD TVs and complimentary breakfast with free coffee refills.

Nearby Attractions
Explore Big Spring from our hotel, located near dining options and just a short drive from Comanche Golf Club and Signal Peak for outdoor enthusiasts.

Book your stay at Hampton Inn & Suites Big Spring now to experience convenience and comfort during your travels.

Important information:

Please note carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAF

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 163 reviews
Cleanliness: 7.8
Service: 9.2
Location: 8.7
Room Quality: 8
Amenities: 6.8
Value for Money: 8.5
Food and Beverage: 9
Overall Experience: 8.4
C
Catherine • extended_group • us
10
Pros:

Ibwas pleasantly surprised by how nice it was and clean, maybe because they were doing renovations but everything seemed new. The breakfast was nice and staff very friendly. They were even going to keep a birthday cake for me in their employee fridge because I wasn't sure it would fit in the room fridge but I was able to make it fit.

Cons:

Everything was great!

2026-10-13 • via Nuitee
M
Maureen • couple • us
8
2026-10-07 • via Nuitee
T
Thomas • couple • us
5
Hotel was not as advertised but room was comfortable.
Pros:

Location and cost was reasonable by today’s standards.

Cons:

Going under total renovation which was not listed when booked. No fitness facilities and lobby was covered in plastic and painting was being conducted as we checked it.

2026-09-11 • via Nuitee
C
charles • extended_group • us
9
It was really a great experience, really no complaints.
Pros:

The breakfast was amazing, especially the eggs. So much variety and that was a plus regarding a healthy diet selection.

Cons:

Noticed the hotel was in the process of remodeling, our room was very nice and all new. We did notice however the bathroom door handle and the strike plate for the door latch was rusted. Very usable, but quite noticeable since it was just recently remodeled. Tub clean up of messy contractor who didn’t clean up silicone was noticeable and 318 in the shower area near the top should be removed. Inspection after completion wasn’t that good of a job for final approval of the work done.

2026-08-17 • via Nuitee
D
Dawayne • solo_traveller • us
6
stay was good, clean and in good location
Pros:

was good

Cons:

coast for one night and parking spaces

2026-08-06 • via Nuitee
M
Metin • couple • us
2
2026-08-03 • via Nuitee
T
Tanya • family_with_children • us
10
Everything was immaculate. I will always recommend this day.
Pros:

I have no complaints about anything. Everything was on point. The staff the breakfast the room I mean everything it was just great. I was truly truly very, very satisfied and my family as well

Cons:

Nothing

2026-07-13 • via Nuitee
P
Pauline • couple • us
5
First time I was disappointed
Pros:

Location, good breakfast, friendly staff

Cons:

Air conditioning didn’t stay on, was not notified about full construction, tv worked sometimes, bathtub plug was off on the side of the tub

2026-06-17 • via Nuitee
L
Lewis • family_with_children • us
8
2026-05-26 • via Nuitee
C
Christich • couple • us
5
Stay away until construction complete
Pros:

Location to freeway

Cons:

This hotel is under construction. I wish I would have known that in advance. The bathroom was not clean. One of the beds had a broken pedestal and made a metalic sound when you moved. This hotel allows dogs on certain floors which is bad for business if you have allergies to them.

2026-05-13 • via Nuitee
K
Kristen • solo_traveller • us
8
Cons:

It was under construction

2026-04-26 • via Nuitee
B
Bobbie • family_with_children • us
1
2026-04-09 • via Nuitee
E
Eliana • family_with_children • mx
10
Cons:

The price was a bit overrated.

2026-04-06 • via Nuitee
D
Donna • family_with_children • us
10
2026-04-01 • via Nuitee
J
Jose • family_with_children • us
10
Nice comfortable place to rest and have a blast at the pool.
Pros:

The beds are comfortable and I love that there was the essentials provided in the room. But most of all we enjoyed the pool 100%

2026-03-23 • via Nuitee
R
Rivera • extended_group • us
5
Pros:

The breakfast was great, the cook there or attendant was very nice at 6 am, clean, helpful and the setup was well organized she had a great attitude.

Cons:

Did not fulfill my request as I requested before hand to be next to the pool and I requested extra pillows as my I have a daughter who special needs who has a spinal fusion they only gave me one extra pillow but she needs to when is a wedge and one is a support. I usually carry it with me but being that I had more kids than I usually take I had no space in the car that's why I asked for their accommodation. The Wi-Fi didn't work and when I did ask he only gave me one code to get in when I had poor children that wanted to connect with their device which was going to in turn help me complete my homework and test that I had. There was I rented with this location because there was a pool but not only that because it had free Wi-Fi being that I had so much homework and work to do. I was not able to complete that because I could not connect to the Wi-Fi properly. A big key thing that bothered me was there was no trash bags being that there was five of us in the room where were we supposed to throw our trash. The room did not feel clean the beds were not Chris Lennon you can tell they had been used prior. Especially especially the pull-out couch. I had drove 10 hours and I was just too tired to go through all that. There was no one heading to the pool area which was overcapacity more than once while I was in the pool with my kids. I had a child bite my child, the same child pushed me in the hot tub I was great my knee her mother was confronted and nothing was done. I will be coming to town frequently and will try again after construction is completed. Hopefully we will get better service to our room. Overall It was okay.

2026-03-16 • via Nuitee
M
Mike • family_with_children • us
7
Overall good experience.
Pros:

Good location and good price for the area at the time we travelled.

Cons:

The hotel was under rennovations/construction which would have been great to know beforehand. While it didn't impact out trip per se it is also something that really should be disclosed to guests beforehand.

2026-03-11 • via Nuitee
C
Carra • extended_group • us
8
2026-03-03 • via Nuitee
G
gene • family_with_children • us
5
Pros:

more food and more flavor needed more salt and all

2026-03-02 • via Nuitee
D
Dorothy • family_with_children • ie
7
Pros:

Amy & Jessica on the desk were amazing people helped me so much

Cons:

There was no restaurant or bar the facilities in the gym were not good & I had to clean my own room every day

2026-02-26 • via Nuitee