Hotel Kavia 5th Avenida

Very nice!

Room was cleaned most days of the 5 day stay.

Breakfast buffet was good - we stayed for 5 days and it was the same food every day.

Had cash stolen and hotel only refunded 50 percent.

This place is a little Gem, just tucked up a side street but close to everything.
Pool on rooftop was great, room had everything we needed and beds were comfortable.
A quiet hotel for those who want a relaxing stay.
I would definitely go back.

Si vienes a descansar no es tu opción ya que en la esquina hay bares que desde muy temprano y hasta muy noche hacen demasiado ruido

Sheets were never changed. Floor not swept. Toilet did not stop runnimg despite talking to the staff. No hot water for two days. No washcloth. No blanket for the bed. None of the bars were open. The local night club was so damn loud. The lobby bathroom had no toilet seats. Flooring in the lovy was unsafe. Not the Mexican vacation we were hoping for. This was an unfortunate experience.

Recently changed to Kavia. Service was good.

I liked so close to tour meeting places so close to beach 7 11 1 minute walk extra friendly staff

Dirty and the roof top closed plus bar closed

HORRIBLE, My 14k gold ring was stolen, I had to go to the police station to make the report, another guest from a different room got 5000 pesos taken as well. Management didn’t offer any help. The hotel is no longer name Reina Roja the actual name is Kavia and has different administration, also it’s under renovation and the construction workers are left wondering around the guest hallways and rooms all day with no staff supervision, since is getting renovated throughout the day you are unable to sleep due to the loud noises that they make. This was the worst experience that I ever had. Total nightmare. I had stayed in La Reina Roja before and NEVER had an issue before until now that is called different (KAVIA) very disappointing at EXPEDIA for misleading us with a false advertisement and not be updated of the new changes.

The hotel is in construction don have pool and is dirty

A lot of roches. Hotel in construcción they star making noise 8 am. Hotel very low quality. Dirty and desorganize.
I would not stay there again. No pool.

I’ve stayed at this property a few times they only give you a sheet on the bed as a blanket. The pillows are horrible. The rooftop pool was closed and found two cockroaches.This property is going downhill from the first time I stayed

This is a motel at best. It should be rated above a 1 star. Needs to be rebuilt from the ground up.

Cool atmosphere for adults. Quiet and safe.

I loved the look of this hotel, architecturally it's quite unique. However it's long past its prime.

The rooms have a sewer small, the bedding was stained, the walls had gouge marks, and the pool was drained and out of commission.

There are some bizarre elements such as a hot tub right next to the registration desk, an old Mercedes coupe in the back of the lobby, and all the plants are dead or dying.

Breakfast is cheap, but terrible.

Someone opened my door at 4am on my first night. I have no idea what that was about and complaining to the front desk resulted in no reaction.

The location is good though, and fairly quiet for Mexico.

L’hôtel devrait être fermé car est en rénovation.
Ils font des travaux pendant la journée et pendant la nuit c’est un bruit insupportable de la boîte de nuit voisine

La douche ne fonctionne pas bien et l’internet est trop lent
On a manqué d’électricité et les serviettes de bain sont dans un état lamentable

Good

Good

After showing them multiple confirmations, they still couldn’t find our reservation and told us no resort fee perks and whole roof bar and pool closed. We left and went to another bad hotel next door for 1 night and then booked a higher price hotel for 2 week stay.

Let's see, There's no windows in the room! The WiFi went down my second night and never came back. Pool was closed. They were Jack hammering with work. I left a very expensive dress shirt when I checked out. Went back the next day a it's gone. Stolen!