Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Nice decor and strong hotel vibe
Good central location near attractions
Terrace/bar with pleasant views
Several guests praised breakfast and restaurant
Welcome complimentary champagne
Cons:
Hot water and AC failures reported (room moves, poor handling)
Rooms smaller than expected; some furniture/mattress old
Street noise and live music disturbing some rooms
Missing promised river view / room mismatch
Insufficient towels and toiletries not replenished
Inconsistent breakfast quality; some found it poor
Lack of compensation after service failures

Categories

Cleanliness
9
Generally reported as clean and compact by several guests, though some noted a persistent bathroom smell and thin/insufficient towels.
Service
10
Staff repeatedly praised as friendly, helpful and welcoming (welcome champagne cited); one notable service failure around hot water and lack of compensation was reported.
Location
9.9
Many guests praised the central location and proximity to attractions with nice terrace views; a few guests reported significant street noise and live-music disturbance affecting room use at night.
Room Quality
8
Mixed to negative comments: some rooms described as smaller than expected, old furniture/mattress needing replacement, AC or hot water failures and occasional unpleasant odors.
Amenities
8.5
Some positive touches (welcome champagne, terrace/bar) but multiple complaints about missing promised river view, only one towel, toiletries not replaced, and failures of hot water/AC in some rooms.
Value for Money
8.7
Mixed perceptions: many appreciate the decor and location, but poor breakfast quality for some guests and service issues (no compensation) lowered perceived value for some stays.
Food and Beverage
9.7
Several guests praised the breakfast and hotel restaurant (varied and good cuisine), though a few reported poor breakfast quality or received inedible boxed breakfasts during problematic stays.
Overall Experience
9.8
Overall positive vibe and well-designed decor create strong experiences for many guests, tempered by notable negative incidents for others (water/AC failures, noise, breakfast issues).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 01:08

Property Description

River Side Hotel Tbilisi Tbilisi stands out as a charming 4-star property nestled along the picturesque River Mtkvari. The hotel boasts a blend of modern amenities and authentic Georgian architecture, offering spacious rooms with terrace or French-style balcony.

Luxurious Accommodations include satellite TV, marble bathrooms, and eco-friendly wooden furniture. Guests can unwind at the Tiffany Rooftop Terrace, enjoying cocktails and panoramic views of the historic city, while TiffanyBar serves a delectable array of dishes amidst live Jazz music some evenings.

Prime Location allows easy access to Tbilisi's cultural landmarks, with the Georgian National Museum and State Theatre just a short stroll away. With 24/7 concierge service and shuttle options to the airport, River Side ensures a seamless stay.

For an unforgettable experience in Tbilisi, book your stay at River Side Hotel Tbilisi now!

Important information:

Guests staying in the hotel for 5 nights or more also receive a free one-way shuttle from the airport.

Please note that the property provides various tours in Georgia.

Guests are granted discounts in Tiffany Bar Tbilisi.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TBS

Location

Guest Reviews

9.2
Based on 875 reviews
Cleanliness: 9
Service: 10
Location: 9.9
Room Quality: 8
Amenities: 8.5
Value for Money: 8.7
Food and Beverage: 9.7
Overall Experience: 9.8
I
Inna • couple • us
10
Excellent accommodation. 100% recommended.
Pros:

Everything. Beautiful, quiet, sparkling clean, hosts are exceptionally accommodating, sweet and respectful. Loved it.

Cons:

Absolutely nothing

2026-10-30 • via Nuitee
E
Emmanuel • family_with_children • cy
2
Unpleasant smell that caused significant discomfort
Cons:

I made this reservation for a guest who stayed at the hotel, and unfortunately, their experience was very disappointing.
During the stay, the room had a very unpleasant smell that caused significant discomfort. When the issue arose, the hotel was unable to provide an alternative room because it was fully booked. This was particularly frustrating given that the situation occurred late at night, when a comfortable room should have been the bare minimum expected.
What made the experience even more disappointing was the hotel's handling of the complaint afterward. Despite being informed of the problem, the hotel refused to offer a partial refund or any meaningful compensation. Instead, it offered a discount on a future stay and a complimentary dessert. These gestures were of little value, as there is no intention of returning to the hotel, and they do not adequately compensate for the inconvenience experienced.
What I find particularly disappointing is that, after the complaint was raised and a fair resolution was requested, the hotel failed to follow up or reconsider its position. I would have expected a more professional approach, genuine concern for guest satisfaction, and a reasonable effort to resolve the matter.
Unfortunately, the hotel fell short not only in the experience provided but also in its response to legitimate concerns. Good hospitality is demonstrated not just when everything goes well, but also in how a hotel takes responsibility when something goes wrong.
Based on this experience and the lack of satisfactory customer service afterward, I would be reluctant to book this hotel again. I hope management takes this feedback seriously and makes improvements so that future guests do not encounter a similar situation.

2026-10-26 • via Nuitee
E
Elena • couple • il
8
Great boutique hotel In Tbilisi
Cons:

Better English at the reception desk

2026-10-24 • via Nuitee
V
VKB • couple • gb
7
Good value place, very helpful reception staff.
Pros:

The hotel is a good location. Room was comfortable. Breakfast was perfectly fine but not as outstanding as were led to expect.

Cons:

The view from the room did not match what was advertised on the website. The balcony overlooked a very major and a rather noisy road so not able to sit there and enjoy it. Breakfast had limited vegetarian choice. No fresh fruit juice.

2026-10-24 • via Nuitee
M
Marianne • couple • gb
10
The River side is comfortable, calm and easy reachable whilst exploring Tblisi.
Pros:

This hotel is a boutique hotel with an intimate feel about it. It is warm, calm and in an excellent location. It has beautiful Georgian interior and is very quaint.

Cons:

Nothing, we liked this property very much.

2026-10-24 • via Nuitee
R
Richard • solo_traveller • no
10
2026-10-20 • via Nuitee
B
Boris • couple • il
9
2026-10-20 • via Nuitee
F
FILIPPOV • family_with_children • ge
10
2026-10-19 • via Nuitee
D
Daniel • couple • il
10
2026-10-15 • via Nuitee
C
Chaher • solo_traveller • ae
10
2026-10-12 • via Nuitee
V
Vlad • couple • il
9
2026-10-12 • via Nuitee
J
Joey • extended_group • il
9
מלון חמוד בעיר העתיקה
Pros:

מלון קטן וחמוד, קצת מיושן אך קרוב לביקור רגלי בעיר. ארוחת בוקר טובה. יש חניה פרטית קטנה לרכב.

2026-10-10 • via Nuitee
Y
Yosef • couple • il
9
2026-10-10 • via Nuitee
A
Alexander • couple • il
9
Pros:

Расположение отличное. Завтрак выше ожиданий, т.к. на сайте букинга указан континентальный, а в действительности - неплохой шведский стол.

Cons:

Вход в отель расположен так, что приходится перебегать проезжую часть. Мы приехали в отель ночью. В заказанном номере не работал кондиционер. Предоставили переночевать другой номер более низкой категории. На следующий день кондиционер починили и мы переехали обратно. В целом ставлю оценку хорошо.

2026-09-18 • via Nuitee
M
Marina • solo_traveller • ru
10
Pros:

Прекрасный отель с грузинским колоритом. Очень стильный, комфортный, в центре, все рядом, пройтись по набережной одно удовольствие. Вкусные и изысканные завтраки , доброжелательный ,внимательный и отзывчивый персонал. Останавливаюсь не первый раз и всегда все великолепно. Спасибо большое ❤️

2026-09-16 • via Nuitee
A
Anna • couple • ru
7
В Грузию обязательно вернусь!
Pros:

Номер соответствовал фотографиям, высокие потолки, много воздуха. Персонал был благожелательный, заселили раньше времени по нашей просьбе. Были тапочки и халаты

Cons:

Я бы оценила отель на 4 звезды не больше, тк есть на мой взгляд серьезные недочеты: 1. первый раз столкнулась с тем, что в отеле 5* пришлось заплатить за воду, которую даже в трешках часто дают бесплатно в качестве комплимента. Когда мы выселялись проверили номер и попросили оплатить… 2. с/у требует ремонта. 3. завтрак не понравился, в сентябре от Грузии как минимум мы ожидали вкусных фруктов. Ну и выбор блюд точно не на 5*. 4. От террасы наверху ожидали вау эффекта вечером, но она застекленная и из-за грязных стекол я не смогла даже фото сделать.
Если говорить про личные предпочтения, то когда я бронирую 1 большую кровать я не ожидаю 2 составленные (если это не пугает, то кровать действительно хорошая). И персонал в ресторане наверху говорит только на Английском (но говорит хорошо) , на русском не говорит

2026-09-14 • via Nuitee
K
Kotyk • solo_traveller • ru
10
Pros:

Локация гостиницы очень убойная.

Cons:

Хороший завтрак в красивом помещении!

2026-09-13 • via Nuitee
A
Andrei • couple • ge
10
Pros:

The ceilings in the room was very high. The room was very Convenient and authentic.

Next time I will choose the hotel again

2026-09-13 • via Nuitee
A
awwad • solo_traveller • il
7
Pros:

אין מה שהוא מיוחד

Cons:

המלון נראה ישן מאוד המקלחת לא
תקנית מסוכן לכנס לאמבטיה.

2026-09-11 • via Nuitee
D
Daniel • couple • il
3
Cons:

.Very disappointing stay. The hotel did not meet our expectations.
The breakfast was poor, with very limited options. The location is also inconvenient and far from most places of interest.
It took 10 minutes to have hot water in the shower, which is unacceptable

2026-09-07 • via Nuitee