Alton House Hotel

Hotels
7.6 (1641 reviews)
Normandy St , Alton , gb

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Clean rooms
Cons:
Dated rooms
Inadequate amenities
Noise disturbances

Categories

Cleanliness
6.85
Mixed reviews on cleanliness, with some comments about dated rooms and inadequate cleaning.
Service
8.35
Staff received consistent praise for being friendly and accommodating.
Location
8.35
Many reviews highlight the convenient location, making it a positive aspect.
Room Quality
7.35
Rooms are described as clean but somewhat dated; some comfort issues reported.
Amenities
6.85
Amenities reported as basic with some necessary upgrades recommended.
Value for Money
7.85
Guests feel the hotel provides reasonable value, particularly considering location.
Food and Beverage
7.35
Breakfast is often praised, but some complaints about food temperature.
Overall Experience
7.85
Overall reviews are positive, with many guests indicating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:57

Property Description

Spacious Grounds and Free Amenities
Alton House Hotel boasts ample free parking and complimentary Wi-Fi, making it the perfect choice for a convenient and hassle-free stay.

Comfortable Rooms with Added Luxuries
Each room is equipped with Freeview TV, a private bathroom with a hairdryer, and tea/coffee facilities. Upgrade to a room with a four-poster bed for a touch of luxury and extra comfort.

Dining Options and Nearby Attractions
Squires Café Bar & Restaurant offers a delightful dining experience with free Wi-Fi. Explore nearby attractions like Jane Austen’s house and Gilbert White’s House, both just a short drive away.

Experience comfort and convenience at Alton House Hotel. Book your stay now for a memorable getaway.

Important information:

Breakfast must be requested at the time of booking.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £10 per person per night when using an available cot.
    People 12 years old and over stay for £15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 1641 reviews
Cleanliness: 6.85
Service: 8.35
Location: 8.35
Room Quality: 7.35
Amenities: 6.85
Value for Money: 7.85
Food and Beverage: 7.35
Overall Experience: 7.85
S
Stanislavs couple de
3
Dissatisfaction and disappointment
Cons:

Worn, superior room does not look and feel like one, parking strreet light is directly on the balcony, so heavy light pollution, with blinds shut, no airflow, noisy fan, broken shower head. Mattress is wobbly and soft, when one turns it throws up the 2nd person sleeping on it. Person in next door room had a series of phone calls at 4:30, that felt like someone is talking in your room, so crazy thin walls. Total sleepless night. 0 value for the money.

2026-07-18 via Nuitee
J
John solo_traveller gb
8
Pleasant
Pros:

The welcome I received , the cleanliness of room and location of hotel were good.

Cons:

The hotel could do with installation of a lift for guests.

2026-07-17 via Nuitee
I
Irene solo_traveller au
9
Excellent day for a solo traveller.
Pros:

The location to the station just around the corner was great when you’ve got luggage. Check-in and staff were friendly. The room was very spacious and even though it was very hot a fan was provided which was quite adequate. Good supply of tea and coffee facilities.

2026-07-17 via Nuitee
B
Bogue solo_traveller gb
8
2026-07-17 via Nuitee
T
Trevor solo_traveller gb
7
1 night visit
Pros:

Location and car parking

Cons:

The room was hot, but it was 30 degrees outside. It was also rather a small room. I have stayed in nicer places for less.

2026-07-16 via Nuitee
M
Marcus solo_traveller gb
7
2026-07-14 via Nuitee
R
RUTH couple gb
1
Disappointing, the pictures didn't represent our experience of the hotel.
Pros:

The staff were very friendly and understood our disappointment in the room and breakfast. They respected our request for a refund as had to book another hotel for additional night.

Cons:

Room in need of full refurbishment. old carpets, bathroom, television, no sockets by the bed to charge phones etc The room just needed an overall refurbishment.
The breakfast was terrible, suggest use Premier Inn to bench mark their service and bedrooms.

2026-07-14 via Nuitee
S
Suzannah extended_group gb
8
Friendly helpful staff, clean and good parking and great central location. Overall we had a lovely stay and very reasona
Pros:

Really convenient hotel for train station and local high street with lovely italian restaurant and pubs and cafes and local farmers market on Saturday. The rooms were clean but no Aircon and good size.

Cons:

No Aircon.

2026-07-13 via Nuitee
A
Andrew family_with_children gb
7
Really nice place clean just not great for hot weather months left early so I could get a sleep at home. Apart from that
Pros:

Really nice place

Cons:

Not equipped to deal with hot weather. Single glazed windows and a fan which did little to help

2026-07-13 via Nuitee
S
Susan solo_traveller gb
8
2026-07-13 via Nuitee
B
Belcher couple gb
8
2026-07-12 via Nuitee
S
Shirley solo_traveller gb
9
Pros:

Decor

Cons:

Slightly jaded decoration in parts

2026-07-12 via Nuitee
S
Siu Lin couple hk
1
Will never stay again.
Pros:

Dirty. Very very hot. Shower not worked. The fan was not good. T V too small. No lift.

Cons:

Every thing about above.

2026-07-11 via Nuitee
L
Lynne couple gb
7
2026-07-11 via Nuitee
A
Antony solo_traveller gb
3
Filthy bathroom - worn out stains on mattress.
Pros:

Location

Cons:

Cleanliness in bathroom atrocious. Picture taken.

2026-07-11 via Nuitee
J
John couple gb
8
2026-07-10 via Nuitee
L
Lisa solo_traveller gb
6
2026-07-10 via Nuitee
A
Alexandra couple gb
5
Could be so much better
Pros:

Staff seemed nice and helpful.

Cons:

We came down for a friend’s party and stayed here as it was the only place available. It served a purpose. Staff are fine but there was a wedding on and absolutely no where for us to park. I don’t think they should take bookings if they can’t provide parking. Breakfast was extremely average. Rooms are drab. Outside the front of the hotel was the only place we could sit outside. The tables were dirty and there were fag butts on the ground. The place needs some tlc and a bit of an update to freshen it up. You pay for what you get!

2026-07-09 via Nuitee
S
Sue couple gb
8
It was good
Pros:

Very clean & nice grounds

Cons:

No help in carrying bags up 2 stairways

2026-07-09 via Nuitee
C
Carol solo_traveller gb
3
2026-07-08 via Nuitee