Alton House Hotel

Hotels
7.6 (1519 reviews)
Normandy St , Alton , gb

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Clean rooms
Cons:
Dated rooms
Inadequate amenities
Noise disturbances

Categories

Cleanliness
6.85
Mixed reviews on cleanliness, with some comments about dated rooms and inadequate cleaning.
Service
8.35
Staff received consistent praise for being friendly and accommodating.
Location
8.35
Many reviews highlight the convenient location, making it a positive aspect.
Room Quality
7.35
Rooms are described as clean but somewhat dated; some comfort issues reported.
Amenities
6.85
Amenities reported as basic with some necessary upgrades recommended.
Value for Money
7.85
Guests feel the hotel provides reasonable value, particularly considering location.
Food and Beverage
7.35
Breakfast is often praised, but some complaints about food temperature.
Overall Experience
7.85
Overall reviews are positive, with many guests indicating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:57

Property Description

Spacious Grounds and Free Amenities
Alton House Hotel boasts ample free parking and complimentary Wi-Fi, making it the perfect choice for a convenient and hassle-free stay.

Comfortable Rooms with Added Luxuries
Each room is equipped with Freeview TV, a private bathroom with a hairdryer, and tea/coffee facilities. Upgrade to a room with a four-poster bed for a touch of luxury and extra comfort.

Dining Options and Nearby Attractions
Squires Café Bar & Restaurant offers a delightful dining experience with free Wi-Fi. Explore nearby attractions like Jane Austen’s house and Gilbert White’s House, both just a short drive away.

Experience comfort and convenience at Alton House Hotel. Book your stay now for a memorable getaway.

Important information:

Breakfast must be requested at the time of booking.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £10 per person per night when using an available cot.
    People 12 years old and over stay for £15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 1519 reviews
Cleanliness: 6.85
Service: 8.35
Location: 8.35
Room Quality: 7.35
Amenities: 6.85
Value for Money: 7.85
Food and Beverage: 7.35
Overall Experience: 7.85
B
Bain solo_traveller gb
10
2026-04-17 via Nuitee
R
Ryan extended_group ca
3
Rundown hotel, pasts its prime.
Pros:

Staff was nice

Cons:

Hotel needs a renovation. It could be a very nice boutique hotel.

2026-04-17 via Nuitee
C
Cathy solo_traveller gb
4
Pros:

The room, the friendliness of the staff, the location

Cons:

The walls of the bedroom were very thin. I heard the conversations of the people next door and this kept me awake/woke me up when they came in late. This marred my stay.

2026-04-17 via Nuitee
G
Giovanna couple gb
8
Lovely hotel.
Pros:

Friendly professional staff. Nice hotel convenient for wedding at Froyle Park. Reception staff lovely had pre booked an early check in and they made sure we had one. We had breakfast while waiting for the room which was good. Then relaxed in lobby. Comfortable sofas. We appreciated the room up grade. Large room, modern clean bathroom. Comfortable bed. Would definitely return if in the area.

Cons:

Parking spaces were narrow . Good 3 star hotel.

2026-04-12 via Nuitee
A
Allan couple gb
10
Pros:

Style

Cons:

Location

2026-04-12 via Nuitee
A
Annette couple gb
8
Pros:

Location , cleanliness, quiet

Cons:

Uncomfortable bed

2026-04-12 via Nuitee
C
Chris solo_traveller gb
9
2026-04-10 via Nuitee
H
Hogg couple gb
8
2026-04-10 via Nuitee
M
Martyn John couple gb
7
2026-04-08 via Nuitee
J
Julie family_with_children gb
7
Good location for short stay
Pros:

The building and location were great, and loads of free parking.

Cons:

The room was very tired and needed New decor and a new bed and mattress...the curtains were too old and grubby.

2026-04-08 via Nuitee
S
sharon couple nz
8
2026-04-07 via Nuitee
I
Ian solo_traveller nz
8
2026-04-07 via Nuitee
A
Alison family_with_children gb
8
Pros:

Overall a pleasant stay, very clean and comfortable room, just quite dated so could do with some modernisation. Breakfast was average and a bit limited.

2026-04-06 via Nuitee
B
Barbara couple au
7
2026-04-06 via Nuitee
N
Neal family_with_children gb
6
Adequate but tired
Pros:

Lovely staff, great location near the station and the centre of Alton - free car parking

Cons:

It's all very tired, perfectly acceptable if you just want a cheap bed for the night, but definitely not if you're expecting a bit of luxury - staff great, but the buildings are reminiscent of Fawlty Towers minus Basil.

2026-04-06 via Nuitee
T
tammy couple gb
6
Would stay again. Travelled from Yorkshire and was a comfortable sleep after a long journey
Pros:

The bed was really comfortable and the heat was lovely

Breakfast was really nice and staff were really helpful and patient

Cons:

Maybe needs some more parking spaces

2026-04-05 via Nuitee
P
patricia family_with_children gb
8
2026-04-05 via Nuitee
J
Jake couple gb
10
2026-04-04 via Nuitee
N
Nigel couple gb
6
Quite a pleasant stay but all needs updating.
Pros:

The breakfast was ok but had to wait a while. Sunday was better as you served yourself.

Cons:

The shower was not good. Water went everywhere. Shower curtains out of date.

2026-03-30 via Nuitee
L
Lisa couple gb
3
Room was well below standard for a superior hotel room rating. Will not return or recommend
Pros:

Location

Cons:

Superior room was extremely poor. Window looked directly into a block of flats, no net curtain so had them closed all the time. Carpet was damaged and cut up all over the place, dirty under the taps in bath, radiator in room was dirty and looked in poor quality. Breakfast was straight out of the cash and carry not worth the money. Booked via booking.com so reception ‘could not suppprt a refund’

2026-03-30 via Nuitee