Alton House Hotel

Hotels
7.6 (1482 reviews)
Normandy St , Alton , gb

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Clean rooms
Cons:
Dated rooms
Inadequate amenities
Noise disturbances

Categories

Cleanliness
6.85
Mixed reviews on cleanliness, with some comments about dated rooms and inadequate cleaning.
Service
8.35
Staff received consistent praise for being friendly and accommodating.
Location
8.35
Many reviews highlight the convenient location, making it a positive aspect.
Room Quality
7.35
Rooms are described as clean but somewhat dated; some comfort issues reported.
Amenities
6.85
Amenities reported as basic with some necessary upgrades recommended.
Value for Money
7.85
Guests feel the hotel provides reasonable value, particularly considering location.
Food and Beverage
7.35
Breakfast is often praised, but some complaints about food temperature.
Overall Experience
7.85
Overall reviews are positive, with many guests indicating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:57

Property Description

Spacious Grounds and Free Amenities
Alton House Hotel boasts ample free parking and complimentary Wi-Fi, making it the perfect choice for a convenient and hassle-free stay.

Comfortable Rooms with Added Luxuries
Each room is equipped with Freeview TV, a private bathroom with a hairdryer, and tea/coffee facilities. Upgrade to a room with a four-poster bed for a touch of luxury and extra comfort.

Dining Options and Nearby Attractions
Squires Café Bar & Restaurant offers a delightful dining experience with free Wi-Fi. Explore nearby attractions like Jane Austen’s house and Gilbert White’s House, both just a short drive away.

Experience comfort and convenience at Alton House Hotel. Book your stay now for a memorable getaway.

Important information:

Breakfast must be requested at the time of booking.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £10 per person per night when using an available cot.
    People 12 years old and over stay for £15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 1482 reviews
Cleanliness: 6.85
Service: 8.35
Location: 8.35
Room Quality: 7.35
Amenities: 6.85
Value for Money: 7.85
Food and Beverage: 7.35
Overall Experience: 7.85
M
Margi couple gb
8
Good hotel , nice friendly staff
Pros:

Staff good . Room clean , lovely fire downstairs. . Bathroom needs updating , sink broken in room 9 .

Cons:

Bathrooms old fashioned & shower in bath .

2026-03-21 via Nuitee
T
Tim family_with_children gb
10
Pros:

Friendly staff

Cons:

Nothing

2026-03-21 via Nuitee
M
mimo247 Business Mansfield, Nottinghamshire, England
4
Not great....
Pros:

I regularly have to stay locally for work and more often than not venture a little further afield to stay however, I ended up giving the Alton House another go recently.

Whilst the service has improved since my last visit, I am sorry to say that the rooms haven't. They feel dirty and tired and are in need of a makeover. My window didn't fully close so it was constantly drafts all night. The double bed is so small and just one pillow per person.

The iron left black marks all over my white top.

2026-03-15 via Tripadvisor
R
Russell solo_traveller gb
10
2026-03-15 via Nuitee
P
Paul family_with_children gb
10
2026-03-14 via Nuitee
D
David couple gb
9
2026-03-12 via Nuitee
A
Adrian solo_traveller gb
9
2026-03-12 via Nuitee
M
Mavis family_with_children gb
8
2026-03-11 via Nuitee
J
Julia solo_traveller gb
8
Good size room, clean and comfortable.
Pros:

The room was fine, bit disappointing they do not do food on a Sunday evening. I had a 6.5hr drive to the hotel so the last thing I wanted to do was go out to find somewhere to eat, so didn't bother. Breakfast was fine and location good

Cons:

No food

2026-03-10 via Nuitee
D
David solo_traveller gb
10
2026-03-08 via Nuitee
A
Alison family_with_children gb
9
2026-03-08 via Nuitee
J
Jamie solo_traveller gb
10
2026-03-05 via Nuitee
D
Daniel family_with_children gb
9
2026-02-28 via Nuitee
L
Lynda solo_traveller gb
8
Pros:

Convenient to town

Cons:

The bed was somewhat hard

2026-02-26 via Nuitee
J
Jo family_with_children gb
7
Pros:

Nice location, nice to sit in the evening, lots of parking

Cons:

Our room needs some repairs, mattress was uncomfortable. We didn't order breakfast, but did go down, the member of staff made us feel like we should not have breakfast as we had not booked.

2026-02-23 via Nuitee
P
Paulsharris family_with_children gb
8
Pros:

Great staff team.. venue is being improving each visit. Food in restaurant was very good.

Cons:

Don't like dogs in restaurants!

2026-02-14 via Nuitee
C
Caroline family_with_children gb
9
Pros:

The tap pressure. The bed was comfy.

Cons:

The room was abit cold.

2026-02-12 via Nuitee
I
Ian family_with_children gb
8
Pros:

Excellent location near the station and a short walk into the centre of town.
Rooms very clean and quiet. Breakfast excellent.

Fred parking.

Cons:

Bed was avliiitoo soft for us.

2026-02-12 via Nuitee
P
Pamela family_with_children gb
10
We have stayed here a few times now as we do scent trials with our dogs in the area
Pros:

Ideal spot for us. Clean everywhere. friendly staff nothing to much for them most important to us they allow dogs the grounds are nice

Cons:

N/a

2026-02-11 via Nuitee
C
Colin couple gb
8
Great value, great location, happy to stay again.
Pros:

Very friendly welcoming staff
Traditional English hotel
Great water pressure for shower

Cons:

Nothing of note

2026-02-10 via Nuitee