Alton House Hotel

Hotels
7.6 (1466 reviews)
Normandy St , Alton , gb

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Clean rooms
Cons:
Dated rooms
Inadequate amenities
Noise disturbances

Categories

Cleanliness
6.85
Mixed reviews on cleanliness, with some comments about dated rooms and inadequate cleaning.
Service
8.35
Staff received consistent praise for being friendly and accommodating.
Location
8.35
Many reviews highlight the convenient location, making it a positive aspect.
Room Quality
7.35
Rooms are described as clean but somewhat dated; some comfort issues reported.
Amenities
6.85
Amenities reported as basic with some necessary upgrades recommended.
Value for Money
7.85
Guests feel the hotel provides reasonable value, particularly considering location.
Food and Beverage
7.35
Breakfast is often praised, but some complaints about food temperature.
Overall Experience
7.85
Overall reviews are positive, with many guests indicating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:57

Property Description

Spacious Grounds and Free Amenities
Alton House Hotel boasts ample free parking and complimentary Wi-Fi, making it the perfect choice for a convenient and hassle-free stay.

Comfortable Rooms with Added Luxuries
Each room is equipped with Freeview TV, a private bathroom with a hairdryer, and tea/coffee facilities. Upgrade to a room with a four-poster bed for a touch of luxury and extra comfort.

Dining Options and Nearby Attractions
Squires Café Bar & Restaurant offers a delightful dining experience with free Wi-Fi. Explore nearby attractions like Jane Austen’s house and Gilbert White’s House, both just a short drive away.

Experience comfort and convenience at Alton House Hotel. Book your stay now for a memorable getaway.

Important information:

Breakfast must be requested at the time of booking.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £10 per person per night when using an available cot.
    People 12 years old and over stay for £15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 1466 reviews
Cleanliness: 6.85
Service: 8.35
Location: 8.35
Room Quality: 7.35
Amenities: 6.85
Value for Money: 7.85
Food and Beverage: 7.35
Overall Experience: 7.85
P
Paulsharris family_with_children gb
8
Pros:

Great staff team.. venue is being improving each visit. Food in restaurant was very good.

Cons:

Don't like dogs in restaurants!

2026-02-14 via Nuitee
C
Caroline family_with_children gb
9
Pros:

The tap pressure. The bed was comfy.

Cons:

The room was abit cold.

2026-02-12 via Nuitee
I
Ian family_with_children gb
8
Pros:

Excellent location near the station and a short walk into the centre of town.
Rooms very clean and quiet. Breakfast excellent.

Fred parking.

Cons:

Bed was avliiitoo soft for us.

2026-02-12 via Nuitee
P
Pamela family_with_children gb
10
We have stayed here a few times now as we do scent trials with our dogs in the area
Pros:

Ideal spot for us. Clean everywhere. friendly staff nothing to much for them most important to us they allow dogs the grounds are nice

Cons:

N/a

2026-02-11 via Nuitee
C
Colin couple gb
8
Great value, great location, happy to stay again.
Pros:

Very friendly welcoming staff
Traditional English hotel
Great water pressure for shower

Cons:

Nothing of note

2026-02-10 via Nuitee
V
Vivian solo_traveller gb
7
Cheap hotel in Alton Hampshire
Pros:

Decent size deep bath.
Shower water pressure was very good.
Breakfast was good and fresh porridge was available.
Friendly staff.

Cons:

Mattress was of rather poor quality. Very bouncy.
Mould on bath sealant behind bath taps.
Cheap pressed metal tea spoon in room that was stained.
Dirty TV remote.
Only 1 of the 2 windows was double glazed.
Electric Heating was rather poor under the double glazed window and the room was a little chilly.
Ok room for the price I paid.

2026-01-30 via Nuitee
H
Hugh couple gb
8
2026-01-28 via Nuitee
C
Chris extended_group gb
9
Can’t wait to visit again, love Alton
Pros:

Firstly the staff are amazing, as I booked a dog friendly room, it was perfect, patio doors were so handy leading to an area to let Marley spend a penny with ease.comfortable bed, beautiful towels. Room good overall. Staff were the stars x

Cons:

One down side water wasn’t hot, but that didn’t even make me complain

2026-01-26 via Nuitee
J
James couple gb
3
Pros:

Lovely old details very friendly helpfull staff

Cons:

The most awful bed I have ever had to lay in

2026-01-25 via Nuitee
N
Nigel couple gb
4
Fair but disappointed, clean nice hotel with lack of attention to clientele.
Cons:

Staff could be friendlier, bed was extremely uncomfortable and we had mould on the cieling. Breakfast was ok apart from no hot water for tea and when we pointed it out, he knew. Slowest toaster ever

2026-01-25 via Nuitee
C
carol solo_traveller gb
10
Carol from scotland
Pros:

I liked everything about this hotel staff very helpful, friendly couldn't of been nicer food was also amazing. One of the best homemade pies I have ever tasted

Cons:

Leaving to come home

2026-01-25 via Nuitee
M
Michelle solo_traveller ie
6
Grand all in all.
Pros:

The location was excellent and the staff were very friendly.

Cons:

The cleanliness of the room and the furnishing.
The noise levels could be reduced.
An improved breakfast would be great.

2026-01-20 via Nuitee
T
Taig extended_group gb
7
2026-01-20 via Nuitee
B
Barbara couple gb
10
Lovely lounge area. Comfortable. Clean. Great staff.
Pros:

Lovely lounge area. Comfortable. Clean. Great staff.

Cons:

Nothing

2026-01-20 via Nuitee
D
Derek couple gb
5
2026-01-19 via Nuitee
G
Gregory couple gb
10
Very good I would recommend you
Pros:

Very good location for our heads lovely room good staff good food

Cons:

Nothing

2026-01-19 via Nuitee
E
Ellis family_with_children gb
8
Great room, very spacious, lovely decor in the room.
Pros:

I liked the decor of the room and the large space and the location was perfect for the event that we planned to attend. We also liked how pleasant and helpful the staff were

Cons:

The window to our room is quite dated and my brother and I were worried by even opening it that it might break somehow. We also didn't mind sharing a bed but it would have been nice to be reminded that there were pull out beds in the sofas. Maybe the paintings in the corridors could be a bit more interesting but that's just me nit picking.

2026-01-19 via Nuitee
P
Phil couple gb
9
2026-01-19 via Nuitee
J
Jane family_with_children gb
8
Lovely Victorian house with comfortable accommodation and atmosphere.
Pros:

Comfy, clean, modern room with great bed. Breakfast was pretty standard but nicely presented with good variety of options.

Cons:

Didn't care for the internal decoration, e.g. very gaudy wallpaper throughout ground floor restaurant and reception area (lime green sofas and seats in twinned with grey plush velvet and over the top ornate cheap looking mirrors). It did not compliment in any way a beautiful Victorian mansion.
We didn't appreciate having a gambling slot machine and large screen television on full blast in the restaurant while we ate our breakfast.

2026-01-19 via Nuitee
A
Anthony extended_group ie
8
Very lovely place to stay for a break or holiday around Alton
Pros:

Very good location and it's right beside the train station which makes it easier.

Cons:

Some renovation needs to be done in the bathroom

2026-01-19 via Nuitee