Alton House Hotel

Hotels
7.6 (1613 reviews)
Normandy St , Alton , gb

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Clean rooms
Cons:
Dated rooms
Inadequate amenities
Noise disturbances

Categories

Cleanliness
6.85
Mixed reviews on cleanliness, with some comments about dated rooms and inadequate cleaning.
Service
8.35
Staff received consistent praise for being friendly and accommodating.
Location
8.35
Many reviews highlight the convenient location, making it a positive aspect.
Room Quality
7.35
Rooms are described as clean but somewhat dated; some comfort issues reported.
Amenities
6.85
Amenities reported as basic with some necessary upgrades recommended.
Value for Money
7.85
Guests feel the hotel provides reasonable value, particularly considering location.
Food and Beverage
7.35
Breakfast is often praised, but some complaints about food temperature.
Overall Experience
7.85
Overall reviews are positive, with many guests indicating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:57

Property Description

Spacious Grounds and Free Amenities
Alton House Hotel boasts ample free parking and complimentary Wi-Fi, making it the perfect choice for a convenient and hassle-free stay.

Comfortable Rooms with Added Luxuries
Each room is equipped with Freeview TV, a private bathroom with a hairdryer, and tea/coffee facilities. Upgrade to a room with a four-poster bed for a touch of luxury and extra comfort.

Dining Options and Nearby Attractions
Squires Café Bar & Restaurant offers a delightful dining experience with free Wi-Fi. Explore nearby attractions like Jane Austen’s house and Gilbert White’s House, both just a short drive away.

Experience comfort and convenience at Alton House Hotel. Book your stay now for a memorable getaway.

Important information:

Breakfast must be requested at the time of booking.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £10 per person per night when using an available cot.
    People 12 years old and over stay for £15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 1613 reviews
Cleanliness: 6.85
Service: 8.35
Location: 8.35
Room Quality: 7.35
Amenities: 6.85
Value for Money: 7.85
Food and Beverage: 7.35
Overall Experience: 7.85
R
Robin • solo_traveller • nl
7
2026-06-27 • via Nuitee
I
Ineke • solo_traveller • nl
2
Zeer slecht
Pros:

Niets

Cons:

De kamer, het diner, het ontbijt

2026-06-27 • via Nuitee
B
Bethany • family_with_children • gb
4
Pros:

Great location and friendly staff.

Cons:

Run down room and hotel. Breakfast was disappointing and room was a little dusty/ unclean.

2026-06-27 • via Nuitee
G
Gillian • solo_traveller • gb
10
A lovely place to stay for the first weekend of the Alton Jane Austen Festival.
2026-06-25 • via Nuitee
J
John • solo_traveller • gb
7
I’ll choose a hotel with air conditioning next time. Hotel definitely needs a good refurbishment. I won’t be staying the
Pros:

Location

Cons:

No air conditioning, but there was an old squeaky fan

2026-06-25 • via Nuitee
F
Frank • couple • de
8
2026-06-23 • via Nuitee
J
Janet • extended_group • gb
7
Nice quiet hotel, good location & value for money
Pros:

Location - very quiet

Cons:

Breakfast was ok, not outstanding

2026-06-22 • via Nuitee
G
Gerald • couple • gb
8
A TRADIOTIONAL STYLE HOTEL, IN A GOOD LOCATION FOR OUR NEEDS. PROXIMITY TO THE STATION A BONUS.
2026-06-22 • via Nuitee
M
Matilde • extended_group • it
1
2026-06-22 • via Nuitee
R
Roy • couple • gb
8
Comfortable and convenient.
Pros:

Great lo ation and dog friendly.

Cons:

Room decoration was a little tired but ok. Was charged additional for dogs but was under the impression that this was included when I booked through Booking.com originally.

2026-06-22 • via Nuitee
D
Debbie • family_with_children • gb
5
Needs updating but OK for 1 night.
Pros:

Shower was good and powerful

Cons:

No aircon. The fan provided was not at all adequate. Cobwebs everywhere. Large stained area on the floor around the toilet. Lots of stairs to climb with all our luggage.

2026-06-21 • via Nuitee
A
Andrew • extended_group • gb
10
excellent
2026-06-19 • via Nuitee
O
Olivette • family_with_children • gb
5
2026-06-18 • via Nuitee
H
Hilde • extended_group • no
8
2026-06-18 • via Nuitee
M
Mark • couple • gb
8
2026-06-18 • via Nuitee
R
Rebekah • solo_traveller • us
6
Modest and Adequate stay for Austen visitors
Pros:

Excellent location if walking to or from the train station. Bus stop is right outside (didn’t notice noise). Good location to walk through town. About 45 minutes walk to Jane Austen House and Chawton House (Chawton House called us a cab back). The bus can be taken through town to cut half the walk as the hotel is at the eastern end of town. The continental breakfast (£9+) was adequate. Comfortable beds and well kept air conditioned room.

Cons:

Could use a little refresher in upkeep (did not affect our stay). Air conditioning in the building was a little uneven [but only noticed in passageway between buildings]. We were able to leave our bags after check out but they had us put them into a meeting room off the entrance instead of taking them into a dedicated room. There weren’t many food items for vegans (even the oatmeal porridge cups had milk in them).

2026-06-18 • via Nuitee
N
Neil • solo_traveller • gb
8
Pros:

It was good value gor money. The room was fine although the mattress wasn't as comfortable as I would have liked. Everything was as per the booking site

Cons:

The mattress wasn't very comfortable

2026-06-17 • via Nuitee
H
Hilary • couple • gb
8
The hotel was just right for what we wanted ie a base from which to visit some interesting places
Pros:

It was good

Cons:

Nothing really

2026-06-16 • via Nuitee
T
teresa • solo_traveller • gb
8
Friendly staff, breakfast included
Pros:

The room was clean and tidy .
Was able to have a room with a shower.
Able to access after midnight

Cons:

Small room

2026-06-14 • via Nuitee
C
Caroline • solo_traveller • gb
7
Pros:

The staff were lovely and we had a good meal in the hotel that evening.

Cons:

The room was clean, comfortable and warm, but a little bit shabby.

2026-06-14 • via Nuitee