Cityroute Hotel

Hotels
7.7 (1693 reviews)
Nishi-ku, Utsubohonmachi 2-3-6 , Osaka , jp

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Fax/photocopying
Ironing service
Massage services
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Convenient location
Cons:
Room cleanliness issues
Limited food options

Categories

Cleanliness
7.11
Cleanliness received mixed feedback; while many mentioned cleanliness positively, some reviews highlighted areas for improvement.
Service
8.38
Staff were consistently described as friendly and helpful across the majority of reviews.
Location
7.42
Location is generally good, but some guests found it a bit far from the station.
Room Quality
7.87
Rooms were often described as comfortable, with adequate space, though some found minor flaws.
Amenities
7.4
Amenities were sufficient for a comfortable stay, although some guests felt some areas could be updated.
Value for Money
7.86
Guests generally felt they received good value for the price paid.
Food and Beverage
7.91
Positive feedback regarding the food quality, though there were mentions of limited options.
Overall Experience
7.68
Overall, the experience was favorable, with many guests expressing satisfaction during their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:28

Property Description

Modern Amenities
Cityroute Hotel offers modern air-conditioned rooms with LCD TVs and free WiFi, ensuring a comfortable stay for guests. The rooms are equipped with convenient features such as an electric kettle with green tea, a fridge, and an air humidifier/purifier.

Convenient Location
Located just a 5-minute walk from Honmachi Subway Station, guests have easy access to popular attractions like Osaka Castle and Dotonbori. The hotel's proximity to Shin-Osaka Shinkansen Station makes it a convenient choice for travelers exploring the city.

Relaxation Services
Guests can unwind with massage services offered at the hotel. After a day of sightseeing, relax in the quiet neighborhood near Utsubo Park or enjoy satellite channels in the comfort of your room.

Book your stay at Cityroute Hotel for a relaxing and convenient experience in Osaka.

Important information:

From Yotsubashi Line Honmachi Subway station, Exit 28 is nearest to the hotel and will take 5-minutes on foot.


From exit 28, turn around and walk in the opposite direction, so that you are going west along Hommachi-Dori Road. Continue on this road for 1312 feet and the hotel will be on your right, the 2nd building after the intersection with Naniwa-Suji Road.

The Midousuji and Yotsubashi subway lines can be accessed from Honmachi Station.

From Kansai International Airport, take the Nankai Railway to Namba Station. From Namba Station, guests can either transfer to the subway straight away, or take the JR Line to Tennoji Station first, and then take the subway from there.

Property staff are able to keep the luggage before and/or after check in.

If guests desire to send luggage via a postal service to the property beforehand, guests must write their full name as shown in the booking confirmation and also write down their check-in date.Parking is subject to availability due to limited spaces.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KIX

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.7
Based on 1693 reviews
Cleanliness: 7.11
Service: 8.38
Location: 7.42
Room Quality: 7.87
Amenities: 7.4
Value for Money: 7.86
Food and Beverage: 7.91
Overall Experience: 7.68
N
Natálie couple cz
7
2026-03-21 via Nuitee
A
Anja family_with_children de
7
2026-03-21 via Nuitee
M
MARINA couple jp
5
Pros:

アメニティがフロント横に置いてあり便利だった。

Cons:

ベッドが固すぎて全然眠れなかった。
起きてからも体が痛かった。

2026-03-20 via Nuitee
N
Norikazu solo_traveller jp
5
2026-03-16 via Nuitee
小林 solo_traveller jp
1
2026-03-16 via Nuitee
S
Santiago solo_traveller ph
10
Pros:

The staff are accommodating, clean hotel room and good service overall

Cons:

Maybe the toilet bowl. The seat is cold. It could have been better if there is heat on it. Thats all. Otherwise everything is good.

2026-03-15 via Nuitee
D
dorin family_with_children il
7
Cons:

It was far from city center

2026-03-14 via Nuitee
L
Lucas extended_group us
10
Pros:

I like how close the hotel was to restaurants and it was only a 30 minute walk to the Dotonbori river. The breakfast was also good. And the staff spoke English so communication was easy.

2026-03-14 via Nuitee
E
ELODIE couple fr
9
Parfait 👍
Pros:

Bien situé, proche des sorties de métro. Chambres propre et personnel agréable . Très bon petit déjeuner.

2026-03-13 via Nuitee
R
Risa couple jp
9
2026-03-13 via Nuitee
A
Akhil family_with_children jp
8
2026-03-11 via Nuitee
M
Marja couple fi
9
Pros:

Aamupala oli hyvä, henkilökunta hyvin avuliasta. Hotellin sijainti rauhallinen mutta lähellä kaikkea.

2026-03-11 via Nuitee
L
Leila couple fr
10
2026-03-10 via Nuitee
L
lidyana solo_traveller jp
9
2026-03-09 via Nuitee
C
Caterina solo_traveller it
9
2026-03-09 via Nuitee
T
TSUBII solo_traveller it
8
Un'altro viaggio super
Pros:

La posizione perfetta la tranquillità della zona e la gentilezza dello staff come al solito

Cons:

Questa volta la stanza era più piccola del solito.

2026-03-08 via Nuitee
H
Hortensia couple es
8
Buena ubicación, habitaciones pequeñas.
Pros:

Está cerca de diferentes lineas de trasnporte público, pero la estación esta un poco lejos y hay que caminar un poco, pero desde el hotel puedes ir a cualquier parte de Osaka. El personal fue muy amable. La cama y almohadas eran cómodas. Hay dos lavadoras y dos secadoras que funcionan con monedas de 100 yenes.

Cons:

La habitación y el baño son pequeños, la cama estaba pegada a la pared. Para usar las lavadoras y secadoras hay que ir a la parte de atrás del hotel, en un parking que da al exterior.

2026-03-06 via Nuitee
H
HELMA family_with_children ae
8
2026-03-04 via Nuitee
S
Sifiso solo_traveller de
7
2026-03-03 via Nuitee
S
Sayaka family_with_children jp
6
Pros:

コンビニが近く、寝心地も良く、リーズナブルでした。

2026-03-02 via Nuitee