Cityroute Hotel

Hotels
7.7 (1799 reviews)
Nishi-ku, Utsubohonmachi 2-3-6 , Osaka , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Fax/photocopying
Ironing service
Massage services
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Convenient location
Cons:
Room cleanliness issues
Limited food options

Categories

Cleanliness
7.11
Cleanliness received mixed feedback; while many mentioned cleanliness positively, some reviews highlighted areas for improvement.
Service
8.38
Staff were consistently described as friendly and helpful across the majority of reviews.
Location
7.42
Location is generally good, but some guests found it a bit far from the station.
Room Quality
7.87
Rooms were often described as comfortable, with adequate space, though some found minor flaws.
Amenities
7.4
Amenities were sufficient for a comfortable stay, although some guests felt some areas could be updated.
Value for Money
7.86
Guests generally felt they received good value for the price paid.
Food and Beverage
7.91
Positive feedback regarding the food quality, though there were mentions of limited options.
Overall Experience
7.68
Overall, the experience was favorable, with many guests expressing satisfaction during their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:28

Property Description

Modern Amenities
Cityroute Hotel offers modern air-conditioned rooms with LCD TVs and free WiFi, ensuring a comfortable stay for guests. The rooms are equipped with convenient features such as an electric kettle with green tea, a fridge, and an air humidifier/purifier.

Convenient Location
Located just a 5-minute walk from Honmachi Subway Station, guests have easy access to popular attractions like Osaka Castle and Dotonbori. The hotel's proximity to Shin-Osaka Shinkansen Station makes it a convenient choice for travelers exploring the city.

Relaxation Services
Guests can unwind with massage services offered at the hotel. After a day of sightseeing, relax in the quiet neighborhood near Utsubo Park or enjoy satellite channels in the comfort of your room.

Book your stay at Cityroute Hotel for a relaxing and convenient experience in Osaka.

Important information:

From Yotsubashi Line Honmachi Subway station, Exit 28 is nearest to the hotel and will take 5-minutes on foot.


From exit 28, turn around and walk in the opposite direction, so that you are going west along Hommachi-Dori Road. Continue on this road for 1312 feet and the hotel will be on your right, the 2nd building after the intersection with Naniwa-Suji Road.

The Midousuji and Yotsubashi subway lines can be accessed from Honmachi Station.

From Kansai International Airport, take the Nankai Railway to Namba Station. From Namba Station, guests can either transfer to the subway straight away, or take the JR Line to Tennoji Station first, and then take the subway from there.

Property staff are able to keep the luggage before and/or after check in.

If guests desire to send luggage via a postal service to the property beforehand, guests must write their full name as shown in the booking confirmation and also write down their check-in date.Parking is subject to availability due to limited spaces.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KIX

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.7
Based on 1799 reviews
Cleanliness: 7.11
Service: 8.38
Location: 7.42
Room Quality: 7.87
Amenities: 7.4
Value for Money: 7.86
Food and Beverage: 7.91
Overall Experience: 7.68
Y
Yoko • extended_group • jp
5
知らない人がドアを開けようとしつこかったので怖かった
2026-05-28 • via Nuitee
M
Magdalena • couple • pl
7
Overall, a good business hotel for a short one or two night stay.
Pros:

location

2026-05-28 • via Nuitee
K
KUMIKO • couple • jp
6
2026-05-28 • via Nuitee
N
NORIYUKI • solo_traveller • jp
10
また泊まりたい
Pros:

ロケーションが良い

2026-05-27 • via Nuitee
Y
Yuki • solo_traveller • jp
8
滞在中の疲れが取れました！
Pros:

スタッフの方々が親切だった。
アメニティーが揃っていたし、シャンプー・コンディショナーもよかった。

Cons:

お風呂の生乾き臭(？)が少し気になった。
我慢できるレベルではある。

2026-05-27 • via Nuitee
F
Ferreira • solo_traveller • fr
10
2026-05-27 • via Nuitee
M
Melanie • couple • at
7
Aufenthalt sehr gut. Waschmaschine/ Trockner nicht zu empfehlen.
Pros:

Die Ausstattung war gut und die Lage auch in Ordnung viele Restaurants in unmittelbarer Nähe was sehr gut war. Das Personal war freundlich und auch sonst war ich grundsätzlich zufrieden

Cons:

Allerdings was für mich eine riesiges Minus war ist die Waschmaschine/Trockner. Dieser befindet sich draußen. (Was nicht das Problem war). Nach dem waschen und trocknen war die Wäsche immer noch nass( nicht feucht, wirklich nass) somit mussten wir im Endeffekt das nasse Gewand zurück in den Koffer und damit in den näherten Waschsalon.

2026-05-26 • via Nuitee
E
Eddy • couple • us
10
The hotel was a 10 min walk from the subway. Property was clean and staff was professional and friendly. Wild stay here
Pros:

Clean and professional staff. Easy to get places and room was great. Compact but all we needed.

Cons:

Some train lines required more walking than others.

2026-05-26 • via Nuitee
田井中 • solo_traveller • jp
5
まあまあ
Pros:

翌日に行く所まで近くで良かった

Cons:

値段相応だと思うがトイレバスユニットが狭くて窮屈だった。ベッドはよくねむれた。

2026-05-25 • via Nuitee
C
Cedeño • solo_traveller • jp
8
2026-05-25 • via Nuitee
S
SAYO • solo_traveller • jp
5
2026-05-24 • via Nuitee
M
Miliaev • solo_traveller • ru
10
It’s very decent for the price. I could see myself going back again.
Pros:

It’s clean, quiet enough, AC works well, the towels are being changed even more often than I need. The staff is nice and helpful. It’s in a good neighborhood, with art museums and a park.

Cons:

It’s a bit old-looking and looks worn out here and there. The ventilation in the bathroom is barely sufficient. The view from the only window is the wall of the nearby building. It’s obviously small, but that’s expected.

2026-05-24 • via Nuitee
N
NORIKO • solo_traveller • jp
7
また泊まりたい
Pros:

部屋が広い

Cons:

枕が高い
バストイレが狭くてびっくりした

2026-05-23 • via Nuitee
I
Iker • solo_traveller • es
7
2026-05-22 • via Nuitee
E
Ella • couple • au
10
2026-05-20 • via Nuitee
P
Phyo Aung • couple • jp
10
2026-05-20 • via Nuitee
F
Francesca • couple • mt
10
Great stay. Great location and friendly staff. I would recommend to my friends
Pros:

Breakfast was very good

Cons:

Everything was good

2026-05-19 • via Nuitee
R
Rie • family_with_children • jp
9
スタッフが親切で、部屋も綺麗で快適なホテルでした
Pros:

スタッフが親切で、ロケーションが良く、施設が整っていて宿泊料がリーズナブルでした。

Cons:

部屋のドアが重い…枕が固い、朝食のバイキングはちょっと高いかな

2026-05-18 • via Nuitee
S
Silvio • couple • it
7
Pros:

Buon prezzo

Cons:

Piccola e porta del bagno trasparente

2026-05-16 • via Nuitee
S
shigure • couple • jp
8
2026-05-15 • via Nuitee