Garner Hotel Doswell Southeast by IHG

Hotels
•
Garner
6.4 (151 reviews)
16280 International Street , Doswell , US
+1 804-258-5300

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Excellent location for Kings Dominion and near highway/dining
Staff frequently described as friendly and helpful
Some rooms reported comfortable
Property is pet-friendly
Cons:
Widespread cleanliness problems: stained carpets, dirty hallways, stained bedding, dust and trash left in rooms
Elevator outages and accessibility issues
Breakfast poorly managed: limited items, not replenished, hygiene concerns
Room issues: holes in walls, AC/heating control problems, hot water running out
Gym under renovation; some amenities unavailable
Inconsistent communication/management responsiveness

Categories

Cleanliness
3.5
Multiple reviews report stained carpets, dirty hallways, dust in rooms, stained bedding and pillows, hair in sink and makeup on sheets — overall poor cleanliness throughout the property.
Service
8.5
Staff frequently described as friendly and responsive (changed rooms, helpful at front desk), though there are isolated reports of poor communication and an unresponsive manager.
Location
9.5
Consistently praised — close to Kings Dominion, near highway and dining options, and convenient for nearby attractions; also noted as pet-friendly.
Room Quality
6
Mixed: some guests found rooms comfortable, while others reported holes in walls, dust, leftover trash, stained items and heating/AC issues that lowered perceived room quality.
Amenities
5
Amenities were limited or impaired: gym under renovation, frequent reports of elevator outages, occasional hot water shortages — some useful features (pet-friendly) remain but several expected amenities underperformed.
Value for Money
7
Opinions vary: some guests felt it was a good value for proximity to attractions, while others felt pricing did not match the cleanliness and amenity issues; overall slightly positive.
Food and Beverage
4.3
Breakfast quality and service received multiple complaints: items not replenished, limited offerings, and hygiene concerns (staff handling food without gloves) led to generally poor scores.
Overall Experience
7.4
Overall sentiment is mixed: excellent location and generally helpful staff improve the stay, but repeated cleanliness, elevator and breakfast issues substantially detract from the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:24

Property Description

Convenient Location and Modern Amenities
Situated near Interstate 95, La Quinta Inn & Suites Doswell offers free Wi-Fi, microwave, and refrigerator in each room. Just a stone's throw away from King’s Dominion amusement park.

Comfort and Convenience
Enjoy Cable TV, work desk, and coffee-making facilities in every room. Start your day with a delicious breakfast including hot coffee, fresh fruit, and pastries.

Leisure and Business Facilities
Take a dip in the indoor heated pool, hit the fitness center, or use the business center for fax and photocopying services. With various dining options nearby, Richmond International Raceway and Short Pump Shopping Center are a short drive away.

Book your stay at La Quinta Inn & Suites Doswell – Kings Dominion for a perfect blend of relaxation and convenience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

When traveling with pets, please note that an extra charge of 25 USD per pet, per night applies, with a maximum fee of 75 USD per stay. Please note that a maximum of 2 pets are allowed. Please note that the property can only allow cats and dogs with a maximum weight of 75 pounds. Service animals are welcome at no extra cost. Contact hotel for additional details and availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RIC

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.4
Based on 151 reviews
Cleanliness: 3.5
Service: 8.5
Location: 9.5
Room Quality: 6
Amenities: 5
Value for Money: 7
Food and Beverage: 4.3
Overall Experience: 7.4
K
Katie • family_with_children • us
4
We stay at IHG hotels often under my husbands account, but may be rethinking future stays.
Pros:

The staff was friendly.

Cons:

The carpets were stained from elevator throughout hallway to room, I had a hole in the wall in my room, The room was very dusty, and the soap and shampoo were not attached to the wall in shower for sanitary reasons this was disappointing. The room was freezing and could not adjust heat, the thermometer was locked. Outside our window in the grass/back of building was old furniture, looked trashy.

2026-10-29 • via Nuitee
N
Nicholas • couple • us
1
Booked and paid, at check in was told no rooms available and was not refunded, messaged and called hotel numerous times
2026-10-12 • via Nuitee
V
Vincent • couple • us
5
Ok
Cons:

Bathroom was not great, sink had hair in it. Shower doors were not clean. Person working breakfast was not wearing gloves. Carpets need a cleaning. I was hoping for what we were charged it would be a little cleaner.

2026-10-12 • via Nuitee
B
Barfield • solo_traveller • us
10
2026-10-07 • via Nuitee
K
Kimberly • solo_traveller • us
6
Pros:

The room was very comfortable.

Cons:

The hallways needed deep clean, dirt on basboard and musky smell. But the room was clean and comfortable.

2026-09-15 • via Nuitee
R
Rachel • solo_traveller • us
9
Got the normal hotel experience.
Pros:

Everything was very clean and well managed. I was expecting a regular hotel experience and I got a completely normal hotel experience!

Cons:

I had trouble setting the air conditioning.

2026-09-14 • via Nuitee
K
Kiara • family_with_children • us
8
2026-09-14 • via Nuitee
C
Carrie • family_with_children • us
7
It was a great value for the time we were there, the staff were very friendly and prompt to appease us when we found som
Pros:

It was in close proximity to the theme park we were visiting. There were places to eat nearby, and it was located right of the highway we used to get there.

Cons:

The hotel is currently under renovations and the gym was not what it was expected to be.
When we arrived to our room it was not 100% clean, there was make up marks on the white sheets and candy wrappers behind and next to the pull out sofa.

The staff was quick to make amends and changed our room.

2026-09-13 • via Nuitee
A
Ayana • family_with_children • us
5
2026-09-10 • via Nuitee
W
William • family_with_children • us
4
If I visit kings dominion again, I’ll likely stay somewhere else.
Pros:

Great location near Kings Dominion Amusement park!

Cons:

The bedding did not appear to be clean, and there was trash left on the floor from the previous guest that had not been removed. The closet also contained stained pillows and a blanket that had been left in a pile in the corner rather than folded or properly stored. Additionally, when we went to breakfast between 8:00 and 8:30 a.m., several items were not being replenished even though there was still more than an hour remaining before breakfast ended.

2026-09-07 • via Nuitee
C
carmen • solo_traveller • us
8
2026-09-03 • via Nuitee
C
Christina • family_with_children • us
5
Cons:

Elevator was broken and we had to take my disabled son that wheelchair up the steps

2026-09-01 • via Nuitee
J
Jonathan • solo_traveller • us
8
Great location next to Kings Dominion
Pros:

Location to Kings Dominion and the space is pet friendly. The staff was really nice and helpful.

Cons:

The breakfast was not good. I stuck with cereal and yogurt. The elevator was out of order during our stay. We were on the second floor so it wasn't too bad but that was slightly inconvenient.

2026-08-30 • via Nuitee
D
Derek • couple • us
1
2026-08-28 • via Nuitee
R
Radovan • couple • sk
1
Hrôza, neodporúčam!
Pros:

Okrem polohy k zábavnému parku nevidím žiadne pozitíva.

Cons:

Moje najväčšie sklamanie z asi 15 hotelov, ktoré som navštívil v priebehu jedného mesiaca v USA a Kanade. Absolútne nedodržiavanie štandardov IHG. Generálneho manažéra nebolo možné kontaktovať, ani mailom nereagoval. Víťah bol nefunkčný, raňajky absolútne nedostatočné, špinavé koberce na chodbách, smrad na chodbách. Na našu žiadosť nám neposkytli žiadnu kompenzáciu. Niektoré miestnosti na prízemí boli bez dverí, len igelitom zabezpečené. Ten hotel najlepšie vyzerá len z vonku. Ani nepriateľa by som tam neposlal!

2026-08-25 • via Nuitee
A
Aretha • solo_traveller • us
1
Pros:

The location

Cons:

The communication and the service was horrible

2026-08-20 • via Nuitee
E
EBONY • couple • us
1
Would not recommend
Pros:

The location

Cons:

No clean towels the next day had to go purchase towels and wash clothes, hot water ran out after 5-7 mins, elevator broken had to walk up 3 flights of stairs

2026-08-17 • via Nuitee
C
Courtney • family_with_children • us
7
We went to Kings Dominion 2 days this hotel was great very close to the park.
Pros:

The room was perfect and plenty of space. A lot of people on here said the thermostat did not work and they were freezing. It does work you just have to know what your doing. The bed was very comfortable. We did not eat the breakfast.

Cons:

The TV in our room did not work it looked like one of the cords behind the tv had been cut. So my boys were upset about that.

2026-08-17 • via Nuitee
T
Tara • couple • us
4
If I knew it was going to be like that I would have jumped back on the highway to go back home.
Pros:

The location

Cons:

The elevator did not work and the stairs smelled terrible. There was someone sitting on the stairs and that made me feel uncomfortable.

2026-08-16 • via Nuitee
L
Luis • family_with_children • us
10
2026-08-16 • via Nuitee