Clarion Pointe Sylva near Cherokee Area

Hotels
•
Clarion
8.1 (581 reviews)
2807 Hwy 74 East , Dillsboro , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Convenient location
Cons:
Poor cleanliness
High prices
Unpleasant odors

Categories

Cleanliness
6.1
Multiple mentions of cleanliness issues, including dirty floors and unclean rooms.
Service
9.6
Staff was friendly and helpful, with positive remarks about front desk service.
Location
9.6
Convenient location for the area, close to Bryson City and WCU.
Room Quality
7.6
Concerns about the room's overall quality, such as dirt and uncomfortable bed.
Amenities
8.1
Breakfast options and lack of basic amenities were noted as lacking.
Value for Money
7.1
High price for low quality and unclean conditions influenced the perception of value.
Food and Beverage
8.1
Breakfast offered carbohydrates but lacked diverse options, including gluten-free.
Overall Experience
8.6
Mixed feelings due to service and some positive experiences, but overall dissatisfaction regarding cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 05:45

Property Description

Pet-Friendly Hotel with Outdoor Pool
Located in North Carolina, Clarion Pointe offers a pet-friendly environment with a seasonal outdoor pool for guests to enjoy. The spacious meeting and banquet room provide ample space for various events and gatherings.

Convenient Room Amenities
Each room at Clarion Pointe is equipped with a microwave, refrigerator, and coffee-making facilities for added convenience. Guests can also unwind in front of the 42-inch cable TV or catch up on work at the provided work desk.

On-Site Business Center and Nearby Attractions
The hotel features a business center for guests needing to attend to work matters. Additionally, free Wi-Fi, parking, and luggage storage add to the convenience of staying at Clarion Pointe. With Western Carolina University and Harrah’s Cherokee Casino located nearby, guests have easy access to both educational and entertainment venues.

Ready to experience comfort and convenience at Clarion Pointe? Book your stay now!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AVL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 581 reviews
Cleanliness: 6.1
Service: 9.6
Location: 9.6
Room Quality: 7.6
Amenities: 8.1
Value for Money: 7.1
Food and Beverage: 8.1
Overall Experience: 8.6
C
Courtney • solo_traveller • us
10
Pros:

Nice staff, comfy beds, clean, excellent waffles 🧇

2026-05-04 • via Nuitee
T
Tereasa • solo_traveller • us
8
2026-04-20 • via Nuitee
N
Nathan • solo_traveller • us
9
2026-04-19 • via Nuitee
L
Linda • couple • us
7
Cons:

Commode wouldn't flush and telephone didn't work. Maintenance came in and repaired both.⁰

2026-04-06 • via Nuitee
L
Lisa • family_with_children • us
9
2026-04-05 • via Nuitee
M
Melissa • family_with_children • us
10
overall I enjoyed my stay I felt safe and comfortable.
Pros:

My stay was short, but the hotel had all that I needed to be comfortable. My daughter and I were there to tour Western Carolina University, and this hotel was the closest, definitely recommend if you are in need of a clean place to stay.

Cons:

There wasn't much to do in the area, maybe if I had more time I would have explored to see what else was in the area to do.

2026-03-31 • via Nuitee
D
Denise • couple • us
10
Comfortable and perfect for our needs.
Pros:

Friendly staff, very clean and modern, comfortable bed, and a great shower.

Cons:

Not a thing

2026-03-23 • via Nuitee
F
Flood • solo_traveller • us
6
Pros:

I really liked that they allowed my dog. And the price was decent even though the pet fee was per day.

Cons:

I wasn’t really aware until I got there that there was a pet fee that was charged per day. I wasn’t upset about it. However, there were stains on the bedsheets, trash under the bed and the TV remote was missing so it was not very clean. There was also a huge crack in the sink and something else on the shower wall… Pre-existing damage didn’t really affect our stay but it would’ve been nice if it was a little cleaner

2026-03-04 • via Nuitee
W
Williams • couple • us
7
It was okay.
Pros:

Ok

Cons:

Biscuits were cold and hard.

2026-03-02 • via Nuitee
B
Bernadette • solo_traveller • us
2
Pros:

We planned to relax for 1 nite on our way to Harrah"s in Cherokee. The pricing was about the ONLY thing we liked.

Cons:

The check in was so frustrating! We were told...they did NOT have a pet friendly room that met our CONFIRMED request. I had previously called BEFOE & AFTER I booked as I explained. I even gave them Autumn's name who I spoke to in advance. So...now their remedy was to give us a non pet friendly room on the 3rd floor with elevator access thru the front lobby... was not acceptable to us. I asked for an alternative on the 1st floor so we SETTLED on a 2 queen bed room on 1st floor.. ( not a King Room as orig confirmed) The TV reception was horrible..no signal every 2 min. Our phones charge was only increased ever slowly..never more than 2 % per hour. Our dogs kept rolling their toys under the beds..and the retrieve revealed how filthy the room actually was... Lint , dog hair , kids , toys!? Really? The breakfast was pathetic... very little options...just install a snack vending machine...you might get more. Behind the smokes and mirrors of nice updated decor is a shame of a stay. The clerk at front desk was swamped with customers and she was the only one..Her name was Latiba. I had to ask for a print-out of what I finally ended up with as she initially did not ask my name and was quoting a different guests reservation.
Not a relaxing stay...inexpensive room you get what you pay for! Lesson learned...shame on ME!

2026-01-19 • via Nuitee
G
Gunnar • extended_group • us
10
2026-01-19 • via Nuitee
L
LEONARD • solo_traveller • us
3
Overpriced and under-delivered hotel stay.
Pros:

Not much.

Cons:

Upon arrival the room was not cleaned. The bathroom still had remnants of the previous guest. Overall, it wasn't a pleasant experience considering the price point.

2026-01-19 • via Nuitee
P
Patrick • couple • us
10
2026-01-19 • via Nuitee
V
Vicki • family_with_children • us
8
2026-01-19 • via Nuitee
W
Wanda • solo_traveller • us
10
2026-01-19 • via Nuitee
K
Kimberly • solo_traveller • us
6
Decent hotel for the area; front desk could use hospitality training.
Pros:

The king size bed was amazing, and comfortable. Location to WCU was great.

Cons:

When traveling alone, especially as a female, it was not okay that desk staff announced my room number to the entire lobby. This made me uncomfortable and even hesitant to continue to stay.

Coffee in the morning was awful. Did not eat the breakfast, is a smaller hotel, so expected some shortfalls.

It was also a bit expensive for just one night at $140 for the lack of amenities offered. Really only stayed there because it was close to the college.

2026-01-19 • via Nuitee
G
George • family_with_children • us
6
Pros:

Location

Cons:

Breakfast

2026-01-18 • via Nuitee
A
Armanie • couple • us
10
2026-01-07 • via Nuitee
F
Felisha • solo_traveller • us
10
Pros:

Cleanliness and comfortable

2026-01-03 • via Nuitee
K
Kylah • couple • us
6
Pros:

The location was great and close to Cherokee; the staff were friendly.

Cons:

The cleanliness of the hotel was lacking and we found a stink bugs in our room and hallway.

2025-12-31 • via Nuitee