MyCiti Hotel Kuala Lumpur - formerly known as Citin Hotel Masjid Jamek

Hotels
•
Compass Hospitality
7.1 (2793 reviews)
No. 7, Seksyen 33, Jalan Melayu/Jalan Masjid India , Kuala Lumpur , my

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Fax/photocopying
Ironing service
Non-smoking throughout
Allergy-free room
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Good location
Basic yet sufficient amenities
Cons:
Cleanliness issues
Poor food quality

Categories

Cleanliness
5.93
Many reviews mentioned cleanliness issues, such as dirty towels, unclean rooms, and stained sheets.
Service
7.9
Service was generally acceptable, with some reviews highlighting staff's attempt to accommodate guests.
Location
8.94
The location is frequently praised for being close to shopping and transportation.
Room Quality
6.89
Room quality was mixed, with mentions of noisy conditions and basic accommodations.
Amenities
7.42
Amenities were noted as basic but adequate; however, disappointments were highlighted in some areas.
Value for Money
6.88
Some guests felt the hotel did not meet expectations based on cost.
Food and Beverage
4.93
Numerous complaints regarding the breakfast quality and choices.
Overall Experience
7.9
Overall experience was generally positive despite several complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:05

Property Description

Convenient Location
Situated just 100 metres from Masjid Jamek LRT station, explore the city with ease.

Stylish Accommodation
Enjoy bright and stylish rooms with free WiFi and flat-screen TV.

Exciting Amenities
Indulge in daily buffet breakfast at Citin Cafe and book city tours effortlessly.

To book your stay at Citin Hotel Masjid Jamek by Compass Hospitality, visit our website now!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please note that there will be prepaid deposits applied to long-term and group bookings. For more information please contact the hotel directly.Ironing facilities are provided at the hall in every levelsPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.1
Based on 2793 reviews
Cleanliness: 5.93
Service: 7.9
Location: 8.94
Room Quality: 6.89
Amenities: 7.42
Value for Money: 6.88
Food and Beverage: 4.93
Overall Experience: 7.9
L
lieblingcynthia • solo_traveller • gb
8
Pros:

Not far from the station, have simple breakfast, Indian restaurant around the area.

Cons:

Thin wall, can hear next room coughing.

2026-04-18 • via Nuitee
B
Brams • family_with_children • be
1
Niet fijn
Pros:

/

Cons:

Geen goed contact.

2026-04-16 • via Nuitee
M
mohd hizi b hamdan • family_with_children • my
7
Pros:

Easy to access to shopping point and transportation

Cons:

Nothing

2026-04-16 • via Nuitee
L
Lily • solo_traveller • au
7
Pros:

Close proximity to the metro station, only 2 minute walk. Room was small but nice.

Cons:

Area outside the hotel had some strange people around in the evenings.

2026-04-15 • via Nuitee
M
MOHAMAD AZRI • solo_traveller • my
1
2026-04-14 • via Nuitee
M
MOHAMAD AZRI • solo_traveller • my
1
2026-04-14 • via Nuitee
C
Callum • solo_traveller • gb
7
Was overall good. Staff could improve on customer service with a smile now and again
Pros:

Bed was comfortable. Shower was nice and hot straight away

Cons:

Booked a no window room, very isolating

2026-04-13 • via Nuitee
A
Aleesya Husna • solo_traveller • my
9
2026-04-12 • via Nuitee
H
Hanafi • solo_traveller • my
10
2026-04-12 • via Nuitee
Z
ZAIDI • couple • my
8
Very nice hotel and chip
Pros:

Nice

Cons:

Good

2026-04-12 • via Nuitee
Z
ZAIDI • solo_traveller • my
10
nice room
Pros:

Good

Cons:

Value for money

2026-04-12 • via Nuitee
M
Mangalaropini • couple • my
5
2026-04-11 • via Nuitee
K
Keene • family_with_children • ae
8
2026-04-10 • via Nuitee
H
Hasanuddin • couple • my
9
The hotel is near to LRT station. Very convenient to connect to other places.
Pros:

Near to the Masjid India

Cons:

No hotel parking. But it is still ok..

2026-04-08 • via Nuitee
A
Anastasia • couple • tr
5
Pros:

Чисто, все есть, но не хватало холодильника

Cons:

Очень шумно - круглосуточно, стены тонкие

2026-04-06 • via Nuitee
M
Muhammed Taha • family_with_children • tr
5
2026-04-04 • via Nuitee
K
Kok Choon • family_with_children • sg
9
位置优越，交通方便。
Pros:

价廉物美，很好。

Cons:

没有不满意的意见。

2026-04-03 • via Nuitee
M
MOHD HAFIZ • family_with_children • my
7
Pros:

many

Cons:

many

2026-04-02 • via Nuitee
G
GRIG 75 • family_with_children • ro
6
Pros:

Mi-a placut locatia. Este aproape de Sultan Mosque,la cca 2km de Petronas.
Apa la dozator.

Cons:

Totul era lipicios. Imi era frica sa ating ceva ca sa nu iau vreo bacterie. Camera intunecoasa,,fara frigider

2026-04-01 • via Nuitee
D
Dan • solo_traveller • gb
10
2026-04-01 • via Nuitee