Pinnacle Hotel at the Pier

Hotels
9.2 (1583 reviews)
138 Victory Ship Way , North Vancouver , ca

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Good amenities
Cons:
Aging property
Hidden fees
Lack of restaurant service

Categories

Cleanliness
8.75
Rooms were clean but the property is aging and needs renovation.
Service
9.72
Staff was extremely friendly and helpful, although restaurant service was lacking.
Location
10
Great location with lots of restaurants and easy access to local attractions.
Room Quality
8.71
Rooms were clean; however, there are mentions of the property aging.
Amenities
9.24
Amenities like the pool were good, but improvements needed for outdated features.
Value for Money
8.7
Value impacted by hidden fees; some costs were higher than expected.
Food and Beverage
8.75
Food quality was good, but the negative restaurant experience affected impressions.
Overall Experience
9.74
Overall a great experience despite some issues, would recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:38

Property Description

Luxurious Amenities and Stunning Views

Indulge in the 25 m swimming pool, gourmet restaurant, and breathtaking Vancouver skyline views at Pinnacle Hotel at the Pier. Unwind in the sauna, steam room, or on the outdoor deck after a workout in the fitness centre with a yoga studio.

Comfortable and Convenient Accommodations

Each guest room features a flat-screen TV, spacious work desk, mini-refrigerator, microwave, and complimentary tea and coffee service. Select rooms offer picturesque views of Vancouver city.

Prime Location and Nearby Attractions

Conveniently located just a short Seabus ride from central Vancouver, this hotel is near popular attractions like Grouse Mountain and Capilano Suspension Bridge Park. Explore the vibrant Lonsdale Quay just 400 meters away.

Book now for a luxurious stay at Pinnacle Hotel at the Pier!

Important information:

Upon check-in, photo identification and a credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note, bed and breakfast packages consists of a $50 breakfast credit.

Breakfast is available for an extra charge of CAD 20.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YVR

Location

Guest Reviews

9.2
Based on 1583 reviews
Cleanliness: 8.75
Service: 9.72
Location: 10
Room Quality: 8.71
Amenities: 9.24
Value for Money: 8.7
Food and Beverage: 8.75
Overall Experience: 9.74
M
Markus solo_traveller ca
9
Pros:

Excellent location with many amenities nearby. View of Vancouver's skyline was amazing. We also had access to the shared terrace on the top floor which was amazing.

2026-08-18 via Nuitee
P
P solo_traveller gb
6
Disappointing but good location
Pros:

Location was the best side of Vancouver. Comfortable bed. Breakfast competitively priced.

Cons:

Lacked quality customer service. Didn't seem to care. Tired in places - wallpaper and carpets.

2026-08-16 via Nuitee
H
Helen solo_traveller au
7
Pros:

Great location for the Shipyards. Harbour view room did have great views of the Harbour.

Cons:

Expensive price not really matched by the room quality.

2026-08-14 via Nuitee
A
Antonello extended_group it
6
Un hotel un po datato con una buona location
Pros:

Camere spaziose
Location sul pier e vicino al seabus

Cons:

Struttura datata. Le camere non avevano un buon odore.
Prezzo eccessivo rispetto ai servizi

2026-08-12 via Nuitee
I
I3696CBjohnr NONE Issaquah, Washington
10
Great Spot - Great Stay!!!
Pros:

The hotel’s location, in Lower Lonsdale and a block the Shipyards and the SeaBus, make for a charming visit and weekend stay in Vancouver, BC!

2026-08-10 via Tripadvisor
E
Emilio solo_traveller cl
9
2026-08-09 via Nuitee
L
Lisbeth extended_group fr
9
Super séjour
Pros:

Super emplacement et quartier . Bon resto de l’hôtel . Acceuil agréable

Cons:

L’accès de groupe d’enfants d’écoles à la piscine de l’hôtel ce qui ne permet pas de se détendre .

2026-08-08 via Nuitee
A
allfalkedup NONE Rancho Santa Fe, California
4
Try Somewhere Else if Possible
Pros:

Old, Tired, in Need of TLC and be prepared to deal with a poor parking situation and to move your own luggage like you would in a Motel 6. Not my idea of an upscale property, which is what the higher rates would seem to reflect.

2026-08-05 via Tripadvisor
D
Doodle9999 NONE Pensacola, Florida
10
Boutique service and attention to detail
Pros:

You will find this as the very best option in the Lonsdale Quay area. The hotel feels boutique and the service and rooms are solid 4 star. I would rate the dining room 5 star as the attention to personnel clearly shows there is a great corporate culture with attractive male and female servers with an enphasis on efficient and professionalism. I was also impressed with the table china and cutlery. Extra money was spent to have a upscale experience

2026-08-05 via Tripadvisor
R
Rie family_with_children ca
9
2026-08-04 via Nuitee
K
Karsten extended_group nl
10
Pros:

erg vriendelijk

Cons:

niets

2026-08-02 via Nuitee
5
5514789 Family Modesto, California
10
Vancouver vacation
Pros:

Great hotel good location nice spacious rm with comfortable bed. Good service

2026-07-29 via Tripadvisor
C
cathylF5118FM Business
10
Highly recommended!
Pros:

I stayed here for business, but I would absolutely come back for a vacation. The rooms are clean, comfortable, and thoughtfully designed. I slept incredibly well, which is rare for me when I'm away from home.
The gym is hands-down the best I've experienced in any hotel during my business travels, and the patio connected to it is a fantastic touch. The food was excellent, the staff were welcoming and attentive, and the location was perfect.
Honestly, this place deserves more than a 10/10. Highly recommended! ⭐⭐⭐⭐⭐

2026-07-27 via Tripadvisor
J
JEAN-FRANCOIS extended_group ca
9
2026-07-24 via Nuitee
A
Alisha family_with_children ca
7
Pros:

Pool amenities and location were excellent

Cons:

The double beds - queens would have been more comfortable !!

2026-07-20 via Nuitee
P
Peter couple au
10
Great base to explore Vancouver from
Pros:

Excellent location & proximity to public transportation

2026-07-20 via Nuitee
A
Andre family_with_children br
8
Cons:

Cafe da manha

2026-07-20 via Nuitee
K
Kay solo_traveller gb
8
Staff lovely, room great
Pros:

Comfortable room

Cons:

No complementary water in room. Expensive for room only

2026-07-20 via Nuitee
D
Dan family_with_children nz
6
2026-07-19 via Nuitee
L
Lisa solo_traveller au
9
2026-07-14 via Nuitee