Pinnacle Hotel at the Pier

Hotels
9.2 (1594 reviews)
138 Victory Ship Way , North Vancouver , ca

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Good amenities
Cons:
Aging property
Hidden fees
Lack of restaurant service

Categories

Cleanliness
8.75
Rooms were clean but the property is aging and needs renovation.
Service
9.72
Staff was extremely friendly and helpful, although restaurant service was lacking.
Location
10
Great location with lots of restaurants and easy access to local attractions.
Room Quality
8.71
Rooms were clean; however, there are mentions of the property aging.
Amenities
9.24
Amenities like the pool were good, but improvements needed for outdated features.
Value for Money
8.7
Value impacted by hidden fees; some costs were higher than expected.
Food and Beverage
8.75
Food quality was good, but the negative restaurant experience affected impressions.
Overall Experience
9.74
Overall a great experience despite some issues, would recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:38

Property Description

Luxurious Amenities and Stunning Views

Indulge in the 25 m swimming pool, gourmet restaurant, and breathtaking Vancouver skyline views at Pinnacle Hotel at the Pier. Unwind in the sauna, steam room, or on the outdoor deck after a workout in the fitness centre with a yoga studio.

Comfortable and Convenient Accommodations

Each guest room features a flat-screen TV, spacious work desk, mini-refrigerator, microwave, and complimentary tea and coffee service. Select rooms offer picturesque views of Vancouver city.

Prime Location and Nearby Attractions

Conveniently located just a short Seabus ride from central Vancouver, this hotel is near popular attractions like Grouse Mountain and Capilano Suspension Bridge Park. Explore the vibrant Lonsdale Quay just 400 meters away.

Book now for a luxurious stay at Pinnacle Hotel at the Pier!

Important information:

Upon check-in, photo identification and a credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note, bed and breakfast packages consists of a $50 breakfast credit.

Breakfast is available for an extra charge of CAD 20.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YVR

Location

Guest Reviews

9.2
Based on 1594 reviews
Cleanliness: 8.75
Service: 9.72
Location: 10
Room Quality: 8.71
Amenities: 9.24
Value for Money: 8.7
Food and Beverage: 8.75
Overall Experience: 9.74
R
Robin couple gb
9
2026-09-11 via Nuitee
D
Diana solo_traveller gb
9
Pros:

Fabulous location with a view over the harbour. Lots of bars and restaurants very close. Great facilities pool and gym. Very helpful and friendly staff

Cons:

The rooms are very comfortable but the decor is beginning to look in need of a refresh

2026-09-11 via Nuitee
K
Kirstie family_with_children nz
7
2026-09-09 via Nuitee
Z
Zita family_with_children hu
10
2026-09-08 via Nuitee
D
Dmytro family_with_children ca
9
2026-09-08 via Nuitee
F
Fernanda solo_traveller br
9
2026-09-07 via Nuitee
L
Lawlor couple ca
7
2026-09-07 via Nuitee
D
Diana solo_traveller gb
9
2026-09-06 via Nuitee
C
Cristina family_with_children gb
9
Great option in North Vancouver with swimming pool/spa and gym.
Pros:

Hotel Pinnacle at the Pier was a nice option for our stay back from the Ferry at Horseshoe Bay. Easy to get there and parking. Then, it was well located for a stroll in the Pier and exploring the Shipyard. The satff was welcoming, kind and helpful. The room was comfortable and the pool area was a bonus with nice views of Vancouver skyline (pool, jacuzzi, sauna, etc). Great restaurants nearby.

Cons:

Soft bed, although I slept well.

2026-09-04 via Nuitee
D
Dorte couple dk
9
2026-09-01 via Nuitee
E
Elizabeth couple us
8
A very comfortable, clean hotel with excellent work-out facilities, centrally located yet quiet.
Pros:

We had a wonderful view of the Vancouver city skyline. Yet our room was very quiet because it was relatively high up.

Cons:

The restaurant and the lobby had loud music playing at every hour of the day. It would have been more pleasant to have the music shift to something like jazz in the evening or simply to be quieter. For this reason, we did not use the restaurant because it would have been hard to hear one another.

2026-08-29 via Nuitee
J
James couple us
10
2026-08-28 via Nuitee
H
heatherprice951 NONE Edmonton, Alberta
10
Wonderful Stay
Pros:

Beautiful room with great views. Second time staying at this location and loved it just as much as the first time!
Great location at the Shipyards, so many good restaurants right as well as cafe’s for morning coffee! Nice to just walk around, admire the boats and ships across the bay and just relax. If you have kids there is a great splash park right there out the front door and it has all kinda of places to sit at as well. The docks have Adirondack chairs all along to just sit and take in the view for a while.
The room was so clean and comfy, can’t wait to stay a third time!

2026-08-26 via Tripadvisor
E
Earl couple au
8
2026-08-26 via Nuitee
K
kumarrajesh76 NONE Edmonton, Alberta
10
Best Location, of all the location , my daughter and loved this.
Pros:

Excellent Location, great facilities, amazing restaurant food, and staff. The only negative is the cost of parking. But the rest of the factors outweigh this.

2026-08-21 via Tripadvisor
A
annepS1174NT Couples Hamilton, Ontario
8
Great visit to North Vancouver
Pros:

Great location! Right on exciting waterfront with close proximity to the ferry, great restaurants and transportation. The hotel is very clean and the staff are friendly

2026-08-20 via Tripadvisor
P
P3332FGcolleens Solo travel
8
I was there for a family gathering nearby.
Pros:

I was able to check in to a lovely room, overlooking the Shipyards and harbour after asking why I paid in $USD through Travago! Watch for that when booking.
The pool is large and has six lanes so accommodates everyone. Food in the lobby restaurant is convenient. All service is given with very polite, knowledgeable and willing staff everywhere. The location and ambience is wonderful. C. Stainton

2026-08-18 via Tripadvisor
M
Markus solo_traveller ca
9
Pros:

Excellent location with many amenities nearby. View of Vancouver's skyline was amazing. We also had access to the shared terrace on the top floor which was amazing.

2026-08-18 via Nuitee
J
J7095clhll NONE
10
Great experience
Pros:

Great location, great service. It is right next to the seabus and there are lots of restaurants nearby. Room was comfortable and modern. Will definitely stay here again.

2026-08-17 via Tripadvisor
1
155sharife NONE
2
Smelly rooms
Pros:

The room smelled very bad and I was told there weren’t any other rooms but if I booked more nights they would give me another room? So there were rooms but the team just didn’t want to switch my room that smelled horrible. Poor service don’t book here not worth even 200 Motel quality..

2026-08-16 via Tripadvisor