Pinnacle Hotel at the Pier

Hotels
9.2 (1546 reviews)
138 Victory Ship Way , North Vancouver , ca

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Good amenities
Cons:
Aging property
Hidden fees
Lack of restaurant service

Categories

Cleanliness
8.75
Rooms were clean but the property is aging and needs renovation.
Service
9.72
Staff was extremely friendly and helpful, although restaurant service was lacking.
Location
10
Great location with lots of restaurants and easy access to local attractions.
Room Quality
8.71
Rooms were clean; however, there are mentions of the property aging.
Amenities
9.24
Amenities like the pool were good, but improvements needed for outdated features.
Value for Money
8.7
Value impacted by hidden fees; some costs were higher than expected.
Food and Beverage
8.75
Food quality was good, but the negative restaurant experience affected impressions.
Overall Experience
9.74
Overall a great experience despite some issues, would recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:38

Property Description

Luxurious Amenities and Stunning Views

Indulge in the 25 m swimming pool, gourmet restaurant, and breathtaking Vancouver skyline views at Pinnacle Hotel at the Pier. Unwind in the sauna, steam room, or on the outdoor deck after a workout in the fitness centre with a yoga studio.

Comfortable and Convenient Accommodations

Each guest room features a flat-screen TV, spacious work desk, mini-refrigerator, microwave, and complimentary tea and coffee service. Select rooms offer picturesque views of Vancouver city.

Prime Location and Nearby Attractions

Conveniently located just a short Seabus ride from central Vancouver, this hotel is near popular attractions like Grouse Mountain and Capilano Suspension Bridge Park. Explore the vibrant Lonsdale Quay just 400 meters away.

Book now for a luxurious stay at Pinnacle Hotel at the Pier!

Important information:

Upon check-in, photo identification and a credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note, bed and breakfast packages consists of a $50 breakfast credit.

Breakfast is available for an extra charge of CAD 20.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YVR

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs CAD 37.76 per day.

Location

Guest Reviews

9.2
Based on 1546 reviews
Cleanliness: 8.75
Service: 9.72
Location: 10
Room Quality: 8.71
Amenities: 9.24
Value for Money: 8.7
Food and Beverage: 8.75
Overall Experience: 9.74
R
Raffaella • extended_group • it
10
Fantastico
Pros:

Posizione ottima

2026-06-26 • via Nuitee
P
Philipp Albert • couple • ch
8
2026-06-25 • via Nuitee
M
Maziar • solo_traveller • ca
10
2026-06-25 • via Nuitee
K
Korstina • solo_traveller • nl
7
Goed hotel.
Pros:

De ligging van het hotel. De kamer was ruim en netjes. Mooie badkamer. Goede stille airco, geen "rammelkast" onder het raam. Parkeergarage onder het hotel. Dichtbij restaurant. Leuke omgeving. Mooi uitzicht op downtown Vancouver.

Cons:

Geluidsoverlast van de straat. Heel luid. Verkeer gaat om 04.30 al rijden.

2026-06-24 • via Nuitee
I
Ian • couple • gb
9
2026-06-22 • via Nuitee
M
Marco • couple • de
8
Im Grunde tolles Hotel
Pros:

Top Lage, leckeres Essen, gute Betten

Cons:

Schlechter Geruch nach Kloake im Zimmer (dauerhaft), Lobby super kalt, mag man nicht sitzen

2026-06-21 • via Nuitee
S
Sabrina and Gareth • couple • ca
10
Incredible!
Pros:

The hospitality of the staff was incredible! We felt so welcomed here by everybody, they supplied us with anything we needed and were so quick to answer and send whatever we asked to our room. My partner and I enjoyed our stay and the area was lovely, This will definitely be our go to hotel when we come to Vancouver!

Cons:

Everything was great! I wish we booked a room with a view but that was on us and we will definitely be booking a room with a view and balcony next!

2026-06-21 • via Nuitee
C
Climber731354 • NONE • Vancouver, British Columbia
6
Nice location in North Vancouver with a view.
Pros:

Great location. Room was very dated. Restaurant in lobby had poor service. Reception not clear on parking and rate. Our room had a view which was nice. King size bed could use new mattress.

2026-06-16 • via Tripadvisor
S
Sherpa59099431981 • NONE
10
Great view, spotless room, friendly and attentive staff ..
Pros:

Pinnacle Hotel at the Pier is my favorite place to get away. The view of the downtown skyline from the room is breathtaking, the rooms are spotless, and the staff is excellent. My husband enjoys swimming laps in the pool.

It's a 3-minute walk from the sea bus and conveniently located near restaurants, the brewery district, a market and pharmacy. Public transportation is nearby and easy to navigate. It's far enough away from the hustle and bustle of the downtown cruise ship crowds and feels safe.

2026-06-12 • via Tripadvisor
R
Robert • couple • au
8
Comfortable accommodation away from CBD
Pros:

Great views close to restaurants, entertainment and ferry terminals,

2026-06-11 • via Nuitee
6
676jeenab • Business
10
Definitely worth the stay
Pros:

Great location. Great views. Streets are quite busy so be cautious if travelling with young children lots in the area to do.

2026-06-07 • via Tripadvisor
W
Wolfgang • couple • at
8
2026-06-07 • via Nuitee
M
Mark • solo_traveller • gb
8
Hotel with a great view of harbour & Vanny
Pros:

Good location with a great view.

2026-06-04 • via Nuitee
M
Mike • couple • ca
10
2026-06-04 • via Nuitee
A
Amir • couple • us
6
2026-06-01 • via Nuitee
P
Peter • family_with_children • de
9
Sehr guter Aufenthalt; perfekte Lage in North Vancouver (Seabus nach Downtown 300m entfernt)
Cons:

Teppichboden im Zimmer; hoher Preis für Parken

2026-05-31 • via Nuitee
R
Rosemary • solo_traveller • gb
10
2026-05-30 • via Nuitee
M
M7608TVluisq • NONE
2
bad service at the front desk and restaurant like angry people, and everything in rush
Pros:

very bad service at the front desk and restaurant like angry people, and everything in rush not polite, the resturant is so expensive and bad service.
waiter, hostess, everyone in general looks angry

2026-05-28 • via Tripadvisor
G
Gillian • couple • gb
9
2026-05-22 • via Nuitee
D
DavidWyOrks • NONE • Leeds, West Yorkshire, England
10
Excellent quality and a quiet location
Pros:

Located 5 mins from the Sea bus this was an ideal location to explore Vancouver whilst remaining in the quieter area of North Vancouver

The room was excellent and a very decent size

Would certainly recommend

2026-05-21 • via Tripadvisor