Pinnacle Hotel at the Pier

Hotels
9.2 (1463 reviews)
138 Victory Ship Way , North Vancouver , ca

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Good amenities
Cons:
Aging property
Hidden fees
Lack of restaurant service

Categories

Cleanliness
8.75
Rooms were clean but the property is aging and needs renovation.
Service
9.72
Staff was extremely friendly and helpful, although restaurant service was lacking.
Location
10
Great location with lots of restaurants and easy access to local attractions.
Room Quality
8.71
Rooms were clean; however, there are mentions of the property aging.
Amenities
9.24
Amenities like the pool were good, but improvements needed for outdated features.
Value for Money
8.7
Value impacted by hidden fees; some costs were higher than expected.
Food and Beverage
8.75
Food quality was good, but the negative restaurant experience affected impressions.
Overall Experience
9.74
Overall a great experience despite some issues, would recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:38

Property Description

Luxurious Amenities and Stunning Views

Indulge in the 25 m swimming pool, gourmet restaurant, and breathtaking Vancouver skyline views at Pinnacle Hotel at the Pier. Unwind in the sauna, steam room, or on the outdoor deck after a workout in the fitness centre with a yoga studio.

Comfortable and Convenient Accommodations

Each guest room features a flat-screen TV, spacious work desk, mini-refrigerator, microwave, and complimentary tea and coffee service. Select rooms offer picturesque views of Vancouver city.

Prime Location and Nearby Attractions

Conveniently located just a short Seabus ride from central Vancouver, this hotel is near popular attractions like Grouse Mountain and Capilano Suspension Bridge Park. Explore the vibrant Lonsdale Quay just 400 meters away.

Book now for a luxurious stay at Pinnacle Hotel at the Pier!

Important information:

Upon check-in, photo identification and a credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note, bed and breakfast packages consists of a $50 breakfast credit.

Breakfast is available for an extra charge of CAD 20.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YVR

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs CAD 37.76 per day.

Location

Guest Reviews

9.2
Based on 1463 reviews
Cleanliness: 8.75
Service: 9.72
Location: 10
Room Quality: 8.71
Amenities: 9.24
Value for Money: 8.7
Food and Beverage: 8.75
Overall Experience: 9.74
D
Deborah • couple • ca
9
2026-02-12 • via Nuitee
G
Guido • family_with_children • ca
8
2026-01-31 • via Nuitee
K
Kenny • family_with_children • ca
9
2026-01-29 • via Nuitee
J
jacquelynn • family_with_children • us
10
Booking com was twice the hotel rate
Pros:

Next to the bay. Lots of night lights and walkable activities. Even an ice skating rink year round

Cons:

The hotel had a special rate that was 50% less than what i paid through your service booking com. Paying twice as much will make me think twice about using www booking.com in futuŕe

2026-01-29 • via Nuitee
S
Sophie • couple • fr
10
Excellent séjour!
Pros:

Vue incroyable sur la baie et sur la skyline.
Accueil chaleureux et professionnel, chambre très confortable et décoration soignée. Restaurant sur place très agréable. Parking souterrain sur place.

Cons:

rien

2026-01-28 • via Nuitee
L
Leneen • family_with_children • ca
10
Our family enjoyed our stay. Location near ice rink and the indoor pool were appreciated by all. Staff were helpful and
2026-01-26 • via Nuitee
P
Paula • family_with_children • ca
9
3rd stay just as good as first two
2026-01-25 • via Nuitee
W
Wayne • couple • ca
10
Overall it’s a great place to stay. But go back to your old Hollandaise sauce and better crab cake benny as well
Pros:

Room was awesome. Ocean and City view.

Cons:

Eggs Benedict is no longer our favorite here anymore.
Hollandaise sauce tastes out of a box now.

2026-01-25 • via Nuitee
D
Dale • couple • gb
8
2026-01-24 • via Nuitee
S
Sing Lok • couple • ca
9
2026-01-24 • via Nuitee
W
WaTeacher • NONE • Seattle, Washington
10
Great Hotel with Excellent Amenities and Location
Pros:

We loved our weekend get away at the Pinnacle Hotel at the Pier! Our room was comfortable, exceptionally clean and had a beautiful bay view. (OK, the large window in the bathroom was a little weird!) The staff were all very friendly and helpful with knowledgeable suggestions. We were truly impressed with the hotel's location in the newly redeveloped shipyards of North Vancouver. This amazing project offers many restaurants, bars, shops and even ice skating within walking distance of the hotel. The Sea Bus walk on ferry allowed us to be in downtown Vancouver in less than 15 minutes- so no driving in traffic and the car stayed in the onsite covered parking! We enjoyed breakfast at the restaurant, but unfortunately didn't have time to try lunch or dinner, or enjoy the beautiful, large pool. We chose the Pier because of its good price, but we will definitely return in the future for its excellent amenities and location!

2026-01-22 • via Tripadvisor
D
Diana • couple • ca
5
2026-01-22 • via Nuitee
B
Brendan • solo_traveller • ca
8
2026-01-21 • via Nuitee
L
Leda • extended_group • ca
10
10/10 good time thanks
Pros:

room; location; parking; ease of checkin/out; replenished water; darkness of room 10/10

Cons:

lack of bathroom counter space; showerhead height

2026-01-20 • via Nuitee
S
Shania • family_with_children • ca
6
2026-01-20 • via Nuitee
K
Kelsey • family_with_children • ca
8
Pros:

Well located and friendly staff.

Cons:

Expensive parking

2026-01-20 • via Nuitee
L
Longchuan • couple • us
10
would stay again
Pros:

nice location near the pier, great pool for exercise

Cons:

driving to downtown area may have traffic

2026-01-19 • via Nuitee
K
Karissa • couple • us
1
2026-01-19 • via Nuitee
D
Dan • family_with_children • us
10
Great visit overall!
Pros:

Music from the pier made it impossible to go to bc sleep when we needed to. Luckily it finally stopped at 10:00pm.

2026-01-19 • via Nuitee
S
Suzana • couple • ca
9
2026-01-19 • via Nuitee