Hilton Liverpool City Centre

Hotels
•
Hilton Hotels & Resorts
8.1 (5694 reviews)
3 Thomas Steers Way , Liverpool , gb

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Rude service from bar staff

Categories

Cleanliness
7.35
Several mentions of cleanliness issues, including dirty chairs and unclean public restrooms.
Service
8.85
Consistently praised for friendly and helpful staff.
Location
8.85
Multiple reviews highlight the hotel’s excellent central location.
Room Quality
7.85
Rooms described as clean and comfortable, but some required maintenance.
Amenities
7.85
Amenities available but some guests noted specific issues like WiFi.
Value for Money
8.35
Guests felt the hotel offered good value in relation to location.
Food and Beverage
7.35
Food service issues mentioned, including a rude bar manager.
Overall Experience
8.35
Guests enjoyed their stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:07

Property Description

Stylish 4-Star Hotel in Liverpool City Centre

Luxurious Rooms with Stunning Views

Indulge in the spacious and stylish rooms at Hilton Liverpool City Centre, offering breathtaking views of Chavasse Park or the Mersey River. Enjoy modern amenities including a minibar, flat-screen TV, and a cozy seating area, ensuring a comfortable stay.

Gourmet Dining and Chic Bar Experience

Treat yourself to exquisite dining options at The Exchange restaurant, serving up delightful seasonal cuisine. For a more relaxed setting, head to the elegant Pima bar and savor signature cocktails in a sophisticated atmosphere.

Convenient Location and Fitness Facilities

Located in the vibrant Liverpool One development, our hotel is just a stone's throw away from Liverpool's popular attractions. Stay active at our 24-hour gym or explore nearby landmarks such as the Liverpool Echo Arena and ACC Liverpool.

Book now and elevate your Liverpool experience at Hilton Liverpool City Centre!

Important information:

Please note that on-site parking at a surcharge of GBP 45 per day is available, please contact property prior to arrival.

Please note that the City Visitor Charge is a supplementary £2 +VAT charge per room per night for guests, added to the final accommodations bill.

Please be advised the car park will be closed on 25th and 26th May due the Liverpool FC parade. The Liverpool ONE Q-Park will also be closed the 26th from 9:00 am

Early check-in fee: £15.00 per hour for early check-in if available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LPL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs GBP 25 per day.

Location

Guest Reviews

8.1
Based on 5694 reviews
Cleanliness: 7.35
Service: 8.85
Location: 8.85
Room Quality: 7.85
Amenities: 7.85
Value for Money: 8.35
Food and Beverage: 7.35
Overall Experience: 8.35
B
Brian • solo_traveller • gb
8
Pros:

Clean, calm

Cons:

Room felt isolated, long way from stairs and lifts

2026-03-28 • via Nuitee
P
Pauline • couple • gb
10
2026-03-28 • via Nuitee
W
Whittaker • solo_traveller • gb
10
Pros:

Lovely hotel. Friendly helpful staff

2026-03-28 • via Nuitee
M
Murphy • couple • ie
10
2026-03-27 • via Nuitee
J
jim • couple • ie
10
2026-03-27 • via Nuitee
L
Lewis • couple • im
10
2026-03-27 • via Nuitee
G
Gretar • couple • is
8
2026-03-26 • via Nuitee
J
Jack • couple • gb
10
Pros:

Everything

Cons:

None

2026-03-26 • via Nuitee
N
Natasha • family_with_children • gb
8
Excellent location, excellent staff, rooms very clean and spacious
Pros:

Room was very clean
Shower was good
Bed was large and very comfortable

Cons:

Would have been nice to have a fridge in the room

2026-03-26 • via Nuitee
G
gerald • solo_traveller • gb
9
Excellent
2026-03-26 • via Nuitee
R
Robin • solo_traveller • gb
10
2026-03-25 • via Nuitee
H
Helen • couple • gb
10
Excellent
Pros:

Very friendly very clean great location

2026-03-24 • via Nuitee
J
James • solo_traveller • gb
8
Lovely hotel, expensive inside, shower pants
Pros:

Location great, it was very clean, very well equipped with everything you need.

Cons:

Food was too expensive meaning I had to go to Pret as nothing under £20 for lunch. Shower looked great but the shower head was one of those you can never get to point towards you. Needs a more flexible shower hose. Other than that, great hotel.

2026-03-24 • via Nuitee
K
Kelly • family_with_children • gb
10
Pros:

Location to the M&S Arena

2026-03-23 • via Nuitee
M
Murphy • couple • ie
10
Pros:

Fab stay

2026-03-23 • via Nuitee
C
Colin • couple • gb
10
2026-03-23 • via Nuitee
C
Christopher • couple • gb
9
Pros:

There is nothing I could complain about it was amazing the views were amazing the hotel was clean tidy and perfect and the staff was so friendly

Cons:

I wouldn't mind a little fridge in my room apart from not every feet was fantastic

2026-03-23 • via Nuitee
S
SS01 • family_with_children • gb
8
Great location. Slept well.
Pros:

Huge comfortable bed.
Very clean.
Modern well equipped bathroom.
Car parking.
Great location for the docks.

Cons:

No plug socket at my side of bed.
Poor lighting in room was not ideal when using the mirrors.

2026-03-22 • via Nuitee
V
Vorster • extended_group • gb
10
Very comfortable
Pros:

The friendly staff

Cons:

Nothing

2026-03-22 • via Nuitee
I
IZABELA • couple • pl
10
Udany weekend w Liverpoolu
Pros:

Bardzo wygodne łóżko. Pokój bardzo czysty i dobrze wyposażony. Obsługa hotelu bardzo uprzejma i pomocna.

Cons:

Nic

2026-03-21 • via Nuitee