Hilton Liverpool City Centre

Hotels
Hilton Hotels & Resorts
8.1 (5694 reviews)
3 Thomas Steers Way , Liverpool , gb

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Rude service from bar staff

Categories

Cleanliness
7.35
Several mentions of cleanliness issues, including dirty chairs and unclean public restrooms.
Service
8.85
Consistently praised for friendly and helpful staff.
Location
8.85
Multiple reviews highlight the hotel’s excellent central location.
Room Quality
7.85
Rooms described as clean and comfortable, but some required maintenance.
Amenities
7.85
Amenities available but some guests noted specific issues like WiFi.
Value for Money
8.35
Guests felt the hotel offered good value in relation to location.
Food and Beverage
7.35
Food service issues mentioned, including a rude bar manager.
Overall Experience
8.35
Guests enjoyed their stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:07

Property Description

Stylish 4-Star Hotel in Liverpool City Centre

Luxurious Rooms with Stunning Views

Indulge in the spacious and stylish rooms at Hilton Liverpool City Centre, offering breathtaking views of Chavasse Park or the Mersey River. Enjoy modern amenities including a minibar, flat-screen TV, and a cozy seating area, ensuring a comfortable stay.

Gourmet Dining and Chic Bar Experience

Treat yourself to exquisite dining options at The Exchange restaurant, serving up delightful seasonal cuisine. For a more relaxed setting, head to the elegant Pima bar and savor signature cocktails in a sophisticated atmosphere.

Convenient Location and Fitness Facilities

Located in the vibrant Liverpool One development, our hotel is just a stone's throw away from Liverpool's popular attractions. Stay active at our 24-hour gym or explore nearby landmarks such as the Liverpool Echo Arena and ACC Liverpool.

Book now and elevate your Liverpool experience at Hilton Liverpool City Centre!

Important information:

Please note that on-site parking at a surcharge of GBP 45 per day is available, please contact property prior to arrival.

Please note that the City Visitor Charge is a supplementary £2 +VAT charge per room per night for guests, added to the final accommodations bill.

Please be advised the car park will be closed on 25th and 26th May due the Liverpool FC parade. The Liverpool ONE Q-Park will also be closed the 26th from 9:00 am

Early check-in fee: £15.00 per hour for early check-in if available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LPL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs GBP 25 per day.

Location

Guest Reviews

8.1
Based on 5694 reviews
Cleanliness: 7.35
Service: 8.85
Location: 8.85
Room Quality: 7.85
Amenities: 7.85
Value for Money: 8.35
Food and Beverage: 7.35
Overall Experience: 8.35
S
Steve couple gb
10
Pros:

Very comfortable bed
Clean spacious room with a great view of the Albert Dock
Breakfast was plentiful

2026-02-14 via Nuitee
J
JD couple gb
5
Perfect location and great comfy bed. Slept well.
Pros:

The location is perfect, I have stayed at the hotel before. The bed is really comfortable.

Cons:

The hotel is quite dated and has a tired feel about it. I stayed in room 302z The room carpets are stained, so was the chair in the room. The wooden furniture is chipped and worn. It was clean but needs updating. The shower was quite poor.

2026-02-14 via Nuitee
J
John couple ie
6
Ok stay
Pros:

Was a really good location in the city.

Cons:

Staff were not the nicest. Very cold and didn't interact much. I was offered earlier check in at the counter because im coming from a different country and was a few hrs earlier then check in. When I said yes thank you. Im told it's an extra 30 pounds a day...... then I told her no its fine il wait. Why offer it then ask for money

2026-02-14 via Nuitee
L
Leanne couple gb
6
Loud construction work above level 7 drilling and hammering at 7:39 Saturday morning
Pros:

Great location

Cons:

Very Small executive lounge

2026-02-14 via Nuitee
J
Jen couple gb
3
Pros:

Centre location

Cons:

Very tired and needed a lot of refurbishment would say was 3 stars not the best

2026-02-14 via Nuitee
R
Rob couple gb
9
Excellent
Pros:

Excellent stay. Very friendly staff

Cons:

Nothing

2026-02-13 via Nuitee
M
maggie couple gb
9
2026-02-13 via Nuitee
V
V, Canterbury couple gb
6
Room with a view
Pros:

Excellent location and good view of the river

Cons:

Room was surprisingly noisy. Got woken by other guests' doors closing and external noise from traffic and a fog horn(!).

2026-02-12 via Nuitee
A
Asma solo_traveller gb
7
2026-02-12 via Nuitee
V
Victoria solo_traveller gb
7
2026-02-12 via Nuitee
S
Stu solo_traveller gb
10
The location was very good the check in staff very friendly (asia) was very helpful and efficient.
Pros:

I really enjoyed the room. The bed was very comfortable. The view of the docks and central location was great.

2026-02-12 via Nuitee
D
Deyu solo_traveller gb
10
2026-02-11 via Nuitee
S
Sharon couple gb
8
2026-02-11 via Nuitee
A
Angela couple gb
10
Pros:

Room was lovely staff very welcoming and breakfast superb

2026-02-11 via Nuitee
H
Harriet couple gb
7
Pleasant one night stay. Would visit again
Pros:

Convenient location and a short walk from closest train station. Double room was clean and spacious. Quiet at night and had thick curtains.

Cons:

Room was on the 4th floor and unable to change heating/room temperature so for me it was uncomfortably warm during the night.

2026-02-11 via Nuitee
M
Malcolm couple mt
8
Cons:

Needs a refurbishment soon

2026-02-10 via Nuitee
W
Williams solo_traveller gb
10
2026-02-10 via Nuitee
P
Paul couple nl
9
Voortreffelijk verblijf, niet goedkoop maar geld waard
Pros:

Locatie/ontbijt

Cons:

Niks

2026-02-10 via Nuitee
J
John solo_traveller gb
10
2026-02-09 via Nuitee
K
Kannabiran couple gb
5
2026-02-09 via Nuitee