Hilton Liverpool City Centre

Hotels
•
Hilton Hotels & Resorts
8.1 (5986 reviews)
3 Thomas Steers Way , Liverpool , gb

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Rude service from bar staff

Categories

Cleanliness
7.35
Several mentions of cleanliness issues, including dirty chairs and unclean public restrooms.
Service
8.85
Consistently praised for friendly and helpful staff.
Location
8.85
Multiple reviews highlight the hotel’s excellent central location.
Room Quality
7.85
Rooms described as clean and comfortable, but some required maintenance.
Amenities
7.85
Amenities available but some guests noted specific issues like WiFi.
Value for Money
8.35
Guests felt the hotel offered good value in relation to location.
Food and Beverage
7.35
Food service issues mentioned, including a rude bar manager.
Overall Experience
8.35
Guests enjoyed their stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:07

Property Description

Stylish 4-Star Hotel in Liverpool City Centre

Luxurious Rooms with Stunning Views

Indulge in the spacious and stylish rooms at Hilton Liverpool City Centre, offering breathtaking views of Chavasse Park or the Mersey River. Enjoy modern amenities including a minibar, flat-screen TV, and a cozy seating area, ensuring a comfortable stay.

Gourmet Dining and Chic Bar Experience

Treat yourself to exquisite dining options at The Exchange restaurant, serving up delightful seasonal cuisine. For a more relaxed setting, head to the elegant Pima bar and savor signature cocktails in a sophisticated atmosphere.

Convenient Location and Fitness Facilities

Located in the vibrant Liverpool One development, our hotel is just a stone's throw away from Liverpool's popular attractions. Stay active at our 24-hour gym or explore nearby landmarks such as the Liverpool Echo Arena and ACC Liverpool.

Book now and elevate your Liverpool experience at Hilton Liverpool City Centre!

Important information:

Please note that on-site parking at a surcharge of GBP 45 per day is available, please contact property prior to arrival.

Please note that the City Visitor Charge is a supplementary £2 +VAT charge per room per night for guests, added to the final accommodations bill.

Please be advised the car park will be closed on 25th and 26th May due the Liverpool FC parade. The Liverpool ONE Q-Park will also be closed the 26th from 9:00 am

Early check-in fee: £15.00 per hour for early check-in if available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LPL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs GBP 25 per day.

Location

Guest Reviews

8.1
Based on 5986 reviews
Cleanliness: 7.35
Service: 8.85
Location: 8.85
Room Quality: 7.85
Amenities: 7.85
Value for Money: 8.35
Food and Beverage: 7.35
Overall Experience: 8.35
J
Joanne • solo_traveller • gb
10
Perfect
Pros:

Fantastic location, room spotless, very comfortable bed, delicious breakfast with lots of choice, very friendly, helpful staff.
Brilliant hotel, will definitely book again.

2026-05-16 • via Nuitee
M
Michael • couple • gb
10
We had a fantastic stay and would love to go back the staff where so welcoming
Pros:

We received a room upgrade with an amazing view
The breakfast was delicious
The bed was huge and comfortable

Cons:

The widows needed cleaning

2026-05-16 • via Nuitee
K
Karen • couple • gb
10
Good
Pros:

Friendly staff.

Cons:

Allowed people in their nightwear in the breakfast room which is not acceptable. Should enforce proper dress code.

2026-05-16 • via Nuitee
M
Margaret • couple • gb
8
Pros:

Great room

Cons:

Coffee facilities in cupboard

2026-05-16 • via Nuitee
A
Anne Britt Bagne • couple • no
7
Pros:

Sentralt og Go frukost

Cons:

Ikkje kjøleskap
kan ikkje lukke opp vindu på rommet!!!

2026-05-16 • via Nuitee
T
Tracey • couple • gb
10
Excellent hotel
Pros:

Love the Hilton, best location, best beds, excellent friendly and helpful staff, brilliant stay as usual

Cons:

Nothing

2026-05-16 • via Nuitee
J
Joe • solo_traveller • gb
3
The first room was infested by moths, the next room they moved us to had a terrible smell in the room and the air con di
Pros:

Location

Cons:

This hotel us very tired and long overdue for upgrading

2026-05-15 • via Nuitee
C
Christine • extended_group • ie
7
Hotel lovely staff very unfriendly
Pros:

Excellent

2026-05-15 • via Nuitee
W
William • solo_traveller • gb
5
Provided convenient functional base
Pros:

ENJOYED COOKED BREAKFAST BUT WERE PROBLEMS WITH COFFEE MACHINES CAUSING DELAYS

Cons:

TV not working in bedroom.No bar available in hotel(was option of noisy night club).

2026-05-14 • via Nuitee
C
Chris 123🇬🇧 • solo_traveller • gb
9
2026-05-13 • via Nuitee
V
Vicky • couple • ie
10
Pros:

Location excellent, staff was amazing rooms and hotel was fab ⭐️⭐️⭐️⭐️⭐️⭐️

2026-05-13 • via Nuitee
B
Britt • couple • gb
7
2026-05-12 • via Nuitee
N
Nasser • solo_traveller • gb
8
2026-05-12 • via Nuitee
R
ROBBIE • solo_traveller • ie
9
Pros:

Location and staff, Liza at reception was friendly and helpful

Cons:

Water pressure in Shower was only disappointment

2026-05-11 • via Nuitee
L
Liz • extended_group • ie
10
Great location
Pros:

Great location

Cons:

We paid 600 euros for 2 nights and breakfast wasn’t included

2026-05-10 • via Nuitee
T
tracey • family_with_children • gb
9
2026-05-10 • via Nuitee
R
Rhian • solo_traveller • gb
10
2026-05-10 • via Nuitee
G
Gaynor • couple • gb
9
Good hotel for Liverpool One and Albert Dock
Pros:

Great location, nice view of cathedral and Albert dock

2026-05-10 • via Nuitee
C
Carl • couple • gb
10
Fabulous
Pros:

Fantastic large corner suite
And access to the executive lounge with free drinks

Cons:

All
Great breakfast

2026-05-08 • via Nuitee
J
Jordan • couple • ie
1
2026-05-08 • via Nuitee