Village Hotel Solihull

Very tired room - Room was dirty, carpets were tired and not hoovered, armchair had rubbish behind it, scum around shower areas, doorframes badly scuffed and damaged and desperately in need of decorating. Loud banging from outside like pipes were rattling all night on top of flat roof. Terrible WiFi signal that kept dropping out making it hard to complete any work.
Overall, the hotel is desperately in need of decorating and carpets replacing. Such a shame as the staff were lovely, but the overall hotel let them down

My room although nice enough it was in need of repair, panels hanging off, crack in the window and in desperate need of painting especially bathroom.
Disappointed that there were no USB sockets.

The pool, sauna and gym are great. Plenty of eating options. The staff are very helpful but there are currently building works going on and we found issues with plumbing in our room. This spoilt the visit for us this time.

I've stayed a this hotel for many years but sorry to report that I was disappointed on my last stay. The rooms are looking tired now and need some attention. Sink and shower didn't drain, shower head was filthy. Needs sorting ASAP

Excellent venue for my 60th birthday, the food was amazing and all of the staff were absolutely fantastic. Nothing was too much trouble . I had a brilliant time. Thank you to all at the village hotel Solihull.

Great hotel with pool and facilities . The staff are very helpful and friendly . Breakfast was a bit rubbish and I had tk ask for some fresh items as nothing on the buffet and I was there at 8am . I would
Go back tho and it was handy for my trip

Parking is a nightmare due to ongoing construction at hotel

Hotel rooms spacious and comfortable. View out window was a wall but as only stayed one night acceptable.
Good nights sleep. Would stay again.

Firstly, just to say there seemed to be plenty of people staying in the hotel having a perfectly good time so may just be my experience. My experience however was not very good - I arrived late in the evening and went to my room to discover a filthy toilet - use your imagination - and tried to get another room however there were no rooms so had to wait for it all to be cleaned. The guy at the desk was very apologetic and tried to help…the night manager (?) was less warm but perhaps having a bad day or understandably not happy about having to clean the loo at midnight. I overheard that the room hadn’t been used for a couple of months (I dread to think why and also I explains the state of the gift left for me in the loo) which showed as the room was dusty with a couple of dead insects in the bed. Shower was also clogged up (insert crying emoji) and to top it off the Starbucks was closed for refurb so no coffee. Ouch. The gym facilities are good. All things and people have a bad day so could just be one of those. Gave a star because the guy at the desk gave me a free bottle of water from the closed bar as couldn’t find anywhere else to get one! Don’t leave reviews but I find them helpful when I choose hotels so felt obliged in this occasion. Feedback is a gift!

Dripping tap and mouldy shower head…I expect better of Village Hotels.
And if you need somewhere to have a meal in a fairly quiet bar/restauarant, then these are not for you. They are sports bars…and loud with it.

Nice friendly service and a generally good hotel. Difficult to find parking in the hotel car park as it was so busy and air conditioning unit broken in room so very poor nights sleep.

Hotel was nice car park was rammed with people
parking on curbs, grass and everywhere they could.
Difficult to get receipts from reception and the bar.

It was very clean and lovely service

Would definitely come back

Noisy guests in the middle of the night. Air con dripping all over the floor

Not a great start after a 6-hour drive from Glasgow, arriving at 10:15pm to check in......only to be told due to the hotel being fully booked that my room wasnt ready and had to wait a further 20 minutes in reception. I was told to go to the bar to receive a free drink, upon receiving was told i had to pay for
Not a great experience as i was only here for 9 hours. Breakfast was average

Just don’t take away the human check in

Great price for a short stay, good in pub very good and reasonably priced.

Very good and comfortable

The food was expensive and disappointing