The Westin Mumbai Garden City

Hotels
•
Westin
9.4 (1287 reviews)
International Business Park, Oberoi Garden City, Goregaon East, , Mumbai , IN

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Exceptional service
Great location
High quality food
Cons:
High prices on extras
Slow check-in process

Categories

Cleanliness
9.31
Standard quality for this hotel tier.
Service
9.78
Exceptional service noted in multiple reviews, particularly from staff during special occasions.
Location
9.32
Good location highlighted, especially for access to events.
Room Quality
9.47
Spacious rooms and quality of amenities received positive mentions.
Amenities
9.3
Overall good amenities with strong comments on the hotel's offerings.
Value for Money
8.76
Considered a bit expensive but generally worth the experience.
Food and Beverage
9.61
Food was highly praised, with specific mentions of exceptional offerings.
Overall Experience
9.68
Overall positive experience with several guests expressing intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:15

Property Description

Luxurious Accommodation with Stunning Views

The Westin Mumbai Garden City stands out with its landscaped swimming pool, fitness centre, and 3 dining options. The elegant air-conditioned rooms with floor-to-ceiling windows offer breathtaking views of the Mumbai skyline.

Convenient Location and Top-Notch Facilities

Situated just 1 km from key business centers and attractions, and a short 8 km from the airport, this hotel offers convenience and accessibility. Guests can enjoy spa treatments, room service, and airport shuttle services for a seamless stay.

Culinary Delights and Relaxation

Indulge in a variety of cuisines at Seasonal Tastes, Prego Restaurant, Kangan Restaurant, and Eighteen Lounge and Bar. After a day of exploring Mumbai, unwind with a massage or spa treatment for a truly rejuvenating experience.

Book your stay at The Westin Mumbai Garden City for a luxurious and unforgettable experience.

Important information:

Please note that the property will charge guests a credit card with a pre-authorization of INR 1.

Rate of GST associated with the room selection: 12% if the room rate is below INR 7500 or 18% if the room rate is above INR 7500. Third person charges at INR 2500 plus taxes with extra bed The extra charge for a third occupant includes an additional bed and breakfast only for Breakfast reservations only. Other meal expenses will be billed separately.

A surcharge applies for each additional guest that you wish to add to your reservation. This surcharge includes an additional bed and breakfast.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOM

Location

Guest Reviews

9.4
Based on 1287 reviews
Cleanliness: 9.31
Service: 9.78
Location: 9.32
Room Quality: 9.47
Amenities: 9.3
Value for Money: 8.76
Food and Beverage: 9.61
Overall Experience: 9.68
S
Shalabh • extended_group • in
9
Superb stay
Pros:

Very friendly staff, clean, comfortable, large rooms, large bathrooms, good food at the Italian restaurant and a superb breakfast.

2026-10-10 • via Nuitee
M
Murtuza • couple • kw
8
2026-10-07 • via Nuitee
V
Vishali • solo_traveller • in
6
Cons:

They lock their minibar. For the very first time in a 5 star hotel, I literally faced this, after paying 40k for 2 nights. This is such a joke. I usually stay in properties like Taj, never have I experienced such things

2026-10-07 • via Nuitee
T
Tanusankar • couple • my
8
2026-10-07 • via Nuitee
T
Tanusankar • solo_traveller • my
8
2026-10-07 • via Nuitee
R
rahul • couple • in
9
2026-09-19 • via Nuitee
S
smita • solo_traveller • in
8
2026-09-18 • via Nuitee
H
Hemang • solo_traveller • in
9
2026-09-17 • via Nuitee
S
Shah • couple • in
9
2026-09-11 • via Nuitee
H
Hemang • solo_traveller • in
9
2026-09-06 • via Nuitee
M
Maximo Levenberg • solo_traveller • il
9
Pros:

הכל

2026-09-03 • via Nuitee
G
Girija • solo_traveller • in
10
2026-08-29 • via Nuitee
P
patil • couple • om
8
All good
Pros:

Location and cleaning

Cons:

Once w exceed in they closed our room minibar and removed the snack tray

2026-08-25 • via Nuitee
Изя Валентайн • solo_traveller • ru
10
2026-08-23 • via Nuitee
H
HAWA • solo_traveller • ke
10
Pros:

Radisson was like a second home to my husband and me. ❤️
The hotel's location was incredibly convenient for us, and the staff were exceptionally kind, professional, and helpful. Zaid, Ashfaq, and many others went above and beyond to make our stay comfortable.
We loved every bit of our stay, and Radisson will always hold a special place in our hearts. It will forever be one of our favourite places to stay in Mumbai. ❤️🇮🇳

2026-08-15 • via Nuitee
R
Ria Bhattacharyya • couple • in
9
2026-08-08 • via Nuitee
M
MrKumar104 • Business • Gurugram (Gurgaon), Gurgaon District, Haryana
10
Luxury Stay with Exceptional Hospitality
Pros:

My stay at The Westin Mumbai Garden City was truly outstanding. The hotel offers exceptional hospitality with professional, courteous and attentive staff who make every guest feel valued. The food was delicious,with a wide variety of excellent options. The property’s luxurious ambiance, elegant rooms and great location make it an ideal choice for both business and leisure travelers. A wonderful experience from start to finish—highly recommended.

2026-07-24 • via Tripadvisor
R
Roeland • solo_traveller • nl
9
Pros:

Ontbijt was super, alles verkrijgbaar en personeel extreem behulpzaam!

2026-07-24 • via Nuitee
2
22abhijeetp • Couples
6
Great Property, but Shockingly Poor 5-Star Hospitality and Service
Pros:

The Westin Mumbai is undoubtedly a good hotel with high standards of cleaning and well-maintained rooms, but the overall service and hospitality need serious improvement. The arrival experience is completely cold and unhelpful; as soon as you enter the hotel, it doesn't feel welcoming at all. The staff always seems too busy, and there is a total lack of the basic warmth you expect from a luxury 5-star brand.

The worst part was the concierge service. I was unwell during my stay and ordered some urgent medicines via Zepto. When I requested the concierge to help deliver them to my room, they flatly refused and even cut the call on me. It feels like the entire staff is not trained properly. Very disappointed with the attitude here, and management needs to address this immediately.

2026-07-22 • via Tripadvisor
M
MrJohnnieWright • Business
8
Work trip stay
Pros:

Stayed here for 5 nights. Staff were extremely friendly and room was always kept very clean.
Only negative I would say is the lifts took a long time

2026-07-21 • via Tripadvisor