Four Points by Sheraton Jaipur, City Square

Hotels
•
Four Points by Sheraton
8.8 (512 reviews)
City Square, Vasundhara Colony, Tonk Road , Jaipur , in

listing image 1
Show all photos
Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
BBQ facilities
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Perfect location
Good breakfast variety
Cons:
Cleanliness issues
Old and dated property

Categories

Cleanliness
7.7
Several mentions of cleanliness issues, including an unclean environment and dirty swimming pool.
Service
9.7
Staff were highlighted as friendly and helpful; specific praises for individual staff members.
Location
9.7
The hotel is noted for its perfect location, which contributed positively to the overall experience.
Room Quality
7.7
Feedback indicated the rooms felt old and dated with issues such as uncomfortable beds.
Amenities
8.2
Some amenities were recognized as lacking, like the steam room and sauna, while other services were good.
Value for Money
9.2
General sentiments about the price being reasonable for the provided services, despite cleanliness issues.
Food and Beverage
8.7
The variety and quality of food during breakfast received positive mentions, though some found it lacking.
Overall Experience
9.5
Overall positive experiences highlighted though tempered by concerns about the property's condition.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:56

Property Description

Luxurious Accommodation
Experience modern rooms with floor-to-ceiling windows and upscale amenities at Four Points by Sheraton Jaipur, City Square. Relax in style with a flat-screen TV, safety deposit box, and minibar in every room.

Relaxation and Wellness
Unwind by the outdoor swimming pool, stay active at the fitness centre, or indulge in a rejuvenating massage at the spa. Let our dedicated staff assist you with business services and tour arrangements for a seamless stay.

Culinary Delights
Savor a delightful culinary experience at The Eatery with a buffet of local and Western cuisines. Don't miss out on the opportunity to enjoy light snacks and cocktails at Best Brews, perfect for unwinding after a day of exploration.

Book now and elevate your stay at Four Points By Sheraton Jaipur, City Square, where luxury meets convenience and comfort.

Important information:

Please note that the property has a child policy for Food & Beverages:

Children below 8 years are not chargeable in buffet meals
Children between 8 -12 years are chargeable half rates.
Children above the age of 12 years are considered as adult and they are charged full amount.

Please note that the hotel will charge the credit card with a pre-authorization amount of INR 10. This amount will be adjusted against the final bill.

Please note that outside liquor and eatables are not allowed in the hotel premises.

Please note that guests are required to produce a valid ID proof at the time of check in. Foreign guests need to produce a valid passport with visa whereas Indian guests need to produce a valid Government approved ID. PAN card will not be considered as proof

Please note that the property will be hosting a mandatory Gala Dinner on December 25 and December 31, 2021. The charges are to be paid directly at the hotel. Rates are as follows: December 24th - INR 4000 for an adult and INR 2000 for a child. December 31st - INR 5000 for an adult and INR 2500 for a child.

Rate of GST associated with the room selection: 12% if room rate is below INR 7500 or 18% if room rate is above INR 7500. If you pay more tax than required, you may collect the balance amount from the hotel at check out. If you pay less tax than required, the hotel reserves the right to collect the balance amount from you at check out.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DEL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children ages 6 and older are allowed.
    People 8 years old and over stay for Rs. 1,500 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 512 reviews
Cleanliness: 7.7
Service: 9.7
Location: 9.7
Room Quality: 7.7
Amenities: 8.2
Value for Money: 9.2
Food and Beverage: 8.7
Overall Experience: 9.5
G
Gul • couple • ae
7
Comfortable stay.
Pros:

Same breakfast every day. Decent spread of Indian dishes limited continental and limited fresh fruits.

Excellent Indian tea with Adrak and polite trainee staff.

Cons:

NA

2026-02-11 • via Nuitee
R
Rahis • couple • in
10
2026-02-09 • via Nuitee
J
Jai • couple • ae
8
Pros:

Breakfast

Cons:

No cordinatuon with security with reception

2026-02-08 • via Nuitee
G
Goel • couple • in
9
2026-02-08 • via Nuitee
M
Meena • couple • in
8
Pros:

“Luggage help was missing, and the car handling/checking team didn’t give good interpersonal vibes. Other was fabulous and unique location 👌

Cons:

No luggage helper was provided. Additionally, the car handling and checking personnel did not maintain proper interpersonal etiquette. lack of training. Spa staff is too much better.

2026-01-29 • via Nuitee
G
Gunpreet Singh • extended_group • in
10
2026-01-26 • via Nuitee
N
Nutan • solo_traveller • us
9
2026-01-22 • via Nuitee
M
Maliny • couple • in
8
2026-01-21 • via Nuitee
N
Neha • extended_group • nz
7
Pleasant and comfortable stay.
Pros:

Location was handy, not too far from main attractions. Room was large enough. Breakfast was excellent, lots of options.

Cons:

Rooms could do with some uplift and renovation.

2026-01-21 • via Nuitee
T
tushar kant • couple • in
7
2026-01-21 • via Nuitee
A
Amaan • solo_traveller • in
4
Cons:

Food, Unfinished rooms with paint marks on walls, unclean and thin blankets, broken wardrobes, unclean washroom with stains all around.

2026-01-21 • via Nuitee
E
Esther • couple • nl
8
Good hotel, breakfast loval and western and within 20 minutes inside city centre
Pros:

Good service and Nice staff

Cons:

Sometimes no cleaning of room

2026-01-21 • via Nuitee
A
Anupama • extended_group • in
7
Pros:

Responsiveness of housekeeping staff and size of the room

Cons:

Food could be better.services in the food area could be faster

2026-01-20 • via Nuitee
R
Rakshit • couple • in
6
A wholesome experience overall, with some small suggestions for improvement.
Pros:

Breakfast was a wholesome meal with a variety of delicacies to start the day, offering multiple items to choose from.

Cons:

“If I may share a small suggestion, the breakfast experience could be improved with a better seating arrangement, as I noticed the area tends to get more crowded compared to dinner (I had opted for both meals). Also, a few items were placed quite far apart—for example, the fruits—which made it a little less convenient. Lastly, ensuring cleanliness during peak occupancy would make the overall experience even more enjoyable.”

I would like to highlight a few observations that may help enhance the guest experience. Firstly, I noticed that some swimming pool tiles (particularly in the middle of the pool) were broken—these should ideally be repaired at the earliest to avoid any risk of injury.

Secondly, the pricing seemed a bit on the higher side compared to other hotels of similar standards. For instance, Radisson Blu charges around INR 12,000 on public holidays while offering similar amenities, along with extras such as bathtubs, towels, and complimentary in-room refreshments.

Additionally, I observed that certain items, such as chips, were priced significantly higher in the menu compared to their MRP (e.g., INR 200+ vs. INR 50–60). If possible, a tie-up with an F&B brand could help ensure transparent and guest-friendly pricing.

These adjustments would certainly make the overall stay experience even more satisfying.

2026-01-19 • via Nuitee
P
Puneet • couple • in
5
2026-01-19 • via Nuitee
D
Dev • solo_traveller • in
10
2026-01-19 • via Nuitee
B
Bhuvneshwari • family_with_children • in
10
2026-01-19 • via Nuitee
S
shivankit • couple • in
5
2026-01-19 • via Nuitee
R
Rajesh • couple • in
10
2026-01-19 • via Nuitee
S
Shyam • couple • in
8
2026-01-19 • via Nuitee