Four Points by Sheraton Jaipur, City Square

Hotels
Four Points by Sheraton
8.8 (529 reviews)
City Square, Vasundhara Colony, Tonk Road , Jaipur , in

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
BBQ facilities
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Perfect location
Good breakfast variety
Cons:
Cleanliness issues
Old and dated property

Categories

Cleanliness
7.7
Several mentions of cleanliness issues, including an unclean environment and dirty swimming pool.
Service
9.7
Staff were highlighted as friendly and helpful; specific praises for individual staff members.
Location
9.7
The hotel is noted for its perfect location, which contributed positively to the overall experience.
Room Quality
7.7
Feedback indicated the rooms felt old and dated with issues such as uncomfortable beds.
Amenities
8.2
Some amenities were recognized as lacking, like the steam room and sauna, while other services were good.
Value for Money
9.2
General sentiments about the price being reasonable for the provided services, despite cleanliness issues.
Food and Beverage
8.7
The variety and quality of food during breakfast received positive mentions, though some found it lacking.
Overall Experience
9.5
Overall positive experiences highlighted though tempered by concerns about the property's condition.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:56

Property Description

Luxurious Accommodation
Experience modern rooms with floor-to-ceiling windows and upscale amenities at Four Points by Sheraton Jaipur, City Square. Relax in style with a flat-screen TV, safety deposit box, and minibar in every room.

Relaxation and Wellness
Unwind by the outdoor swimming pool, stay active at the fitness centre, or indulge in a rejuvenating massage at the spa. Let our dedicated staff assist you with business services and tour arrangements for a seamless stay.

Culinary Delights
Savor a delightful culinary experience at The Eatery with a buffet of local and Western cuisines. Don't miss out on the opportunity to enjoy light snacks and cocktails at Best Brews, perfect for unwinding after a day of exploration.

Book now and elevate your stay at Four Points By Sheraton Jaipur, City Square, where luxury meets convenience and comfort.

Important information:

Please note that the property has a child policy for Food & Beverages:

Children below 8 years are not chargeable in buffet meals
Children between 8 -12 years are chargeable half rates.
Children above the age of 12 years are considered as adult and they are charged full amount.

Please note that the hotel will charge the credit card with a pre-authorization amount of INR 10. This amount will be adjusted against the final bill.

Please note that outside liquor and eatables are not allowed in the hotel premises.

Please note that guests are required to produce a valid ID proof at the time of check in. Foreign guests need to produce a valid passport with visa whereas Indian guests need to produce a valid Government approved ID. PAN card will not be considered as proof

Please note that the property will be hosting a mandatory Gala Dinner on December 25 and December 31, 2021. The charges are to be paid directly at the hotel. Rates are as follows: December 24th - INR 4000 for an adult and INR 2000 for a child. December 31st - INR 5000 for an adult and INR 2500 for a child.

Rate of GST associated with the room selection: 12% if room rate is below INR 7500 or 18% if room rate is above INR 7500. If you pay more tax than required, you may collect the balance amount from the hotel at check out. If you pay less tax than required, the hotel reserves the right to collect the balance amount from you at check out.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DEL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children ages 6 and older are allowed.
    People 8 years old and over stay for Rs. 1,500 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 529 reviews
Cleanliness: 7.7
Service: 9.7
Location: 9.7
Room Quality: 7.7
Amenities: 8.2
Value for Money: 9.2
Food and Beverage: 8.7
Overall Experience: 9.5
S
Shirish couple mu
6
Not recommended
Pros:

The staff were nice and helpful.

Cons:

The room wasn’t very clean—I could noticeably feel dust. It didn’t match the pictures at all. In the photos, the room looks quite appealing, but in reality, much of the furniture felt old and worn out. Not recommended for the price I paid.

2026-04-11 via Nuitee
S
Sanjeev solo_traveller in
10
2026-04-11 via Nuitee
B
Benjamin couple us
8
2026-04-04 via Nuitee
B
Bilal solo_traveller us
10
Awesome place to stay in Jaipur
Pros:

Great location, delicious food, and great service

2026-04-01 via Nuitee
N
Nabasish couple in
7
Pros:

Cleanliness and location

Cons:

Reception staff was very rude, lacks hospitality....and restaurent for breakfast also was bit mismanaged

2026-03-31 via Nuitee
S
sangandhi couple cl
10
Grear hotel, friendly helpful staff
Pros:

Excellent, as always

2026-03-30 via Nuitee
C
Curious08807762719 Family
10
Must visit (four points by Sheraton)
Pros:

It was very nice experience, quality of food is good ,ambience service was excellent..Very cooperative front desk employee behaviour is so good.Mr karan is very decent and behaviour is also very polite..It was very nice experience..our trip is getting awesome with the help of your staff..Definitely i suggest to my family and friend must visit to Sheraton.

2026-03-29 via Tripadvisor
S
Sherpa48999615614 Family
10
Amazing Experince
Pros:

Stunning hotel! Great service!The chef was very nice ,The rooms are spacious and the beds are soft!special thanks to Karan ji [restraunt manager] dad of sweet tanmay bacha.
Will definetly visit again in this hotel...

2026-03-29 via Tripadvisor
F
FocusOnBasics Family Fullerton, California
6
Four Points by Sheraton – A Practical Stay
Pros:

Pros: Warm and attentive staff, along with a solid selection of breakfast options.

Cons: The location is less desirable, and the bathroom shower design leads to water spilling onto the floor. In-room amenities feel basic, and overall, the hotel is better suited for conferences rather than a leisure stay.

2026-03-25 via Tripadvisor
K
Kakde solo_traveller in
10
Good
Pros:

Good breakfarst, good locatiin

2026-03-23 via Nuitee
B
Benjamin couple us
8
Pros:

Staff was great especially the food staff. The breakfast and dinner had many options and Shesha the manager was very helpful.

2026-03-23 via Nuitee
P
Piyush couple in
10
2026-03-22 via Nuitee
S
Samarth solo_traveller in
4
nightmare
Pros:

nothing

Cons:

it’s a 3 star property with dirty bathrooms, unkept rooms and poor breakfast spread and service

2026-03-18 via Nuitee
S
Sanjay couple in
8
Cons:

The Breakfast menu is monotonous everyday.

2026-03-17 via Nuitee
M
mariaeM18UN Friends getaway
10
Soft beds!
Pros:

Stunning hotel! Great service! The gym is a bit disappointing but the spa was lovely! The chef was very accommodating to help me with my keto diet. The rooms are spacious and the beds are soft!

2026-03-10 via Tripadvisor
S
sweta solo_traveller in
5
Pros:

Helpful staff

Cons:

Average food,location is not good, next to a congested flyover

2026-03-10 via Nuitee
H
Harmeet family_with_children in
10
2026-03-03 via Nuitee
N
Nital extended_group us
8
The best thing about this hotel was their staff- they were courteous, genuinely cared about your stay and were prompt.
Pros:

The service staff were exceptional

Cons:

The property seems to be going through maintenance or is in need of ot- exteriors specifically.. but we loved our room

2026-03-03 via Nuitee
D
Deepanshu couple au
9
2026-02-28 via Nuitee
G
Gul couple ae
7
We had a good and comfortable stay.
Pros:

Best chai and very helpful staff.

Cons:

We had a good and comfortable stay.

2026-02-27 via Nuitee