Hilton Garden Inn Allentown West

Hotels
•
Hilton Garden Inn
8.2 (253 reviews)
230 Sycamore Road , Breinigsville , us
+1 610-398-6686

listing image 1
Show all photos
Paid
Children allowed

Facilities

WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Clean common areas
Cons:
Room service issues
Overpriced amenities

Categories

Cleanliness
8.03
Cleaning issues were mentioned, including a lack of bath towels and room not serviced properly.
Service
9.5
Positive remarks about staff being friendly and responsive in resolving issues.
Location
9.04
Good location mentioned, particularly for family visits.
Room Quality
8.49
Rooms were described as clean but with issues regarding comfort and amenities.
Amenities
8.02
Disappointment regarding the hot tub and some missing amenities.
Value for Money
7.48
High charges for breakfast and parking were criticized, indicating poor value.
Food and Beverage
7.03
Breakfast quality was described as poor and overpriced.
Overall Experience
8
Mixed feelings with significant complaints affecting the overall stay satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:15

Property Description

Indulge in Relaxation
Unwind in our Breinigsville hotel boasting an indoor pool and hot tub. Enjoy complimentary Wi-Fi and entertainment on a flat-screen TV.

Convenience at Your Fingertips
Experience comfort in every room equipped with a work desk, seating area, and modern amenities like a microwave, fridge, and coffee maker.

Exciting Dining Options
Savor delicious meals at The Garden Grill for breakfast, unwind at the Lobby Bar, or grab snacks anytime from the 24-hour Pavilion Pantry.

Book your stay at the Hilton Garden Inn Allentown West for a memorable and convenient experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ABE

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 253 reviews
Cleanliness: 8.03
Service: 9.5
Location: 9.04
Room Quality: 8.49
Amenities: 8.02
Value for Money: 7.48
Food and Beverage: 7.03
Overall Experience: 8
H
Heather • solo_traveller • us
9
2026-08-08 • via Nuitee
M
Makenna • solo_traveller • us
4
I’d maybe stay again, but unsure if I’d recommend either
Pros:

I liked that it was smoke free and had a good aesthetic

Cons:

My room had leftover wet towels from previous persons, there was popcorn kernels on my floor, and I wish I would’ve read that the breakfast was not free

2026-06-26 • via Nuitee
L
Lourdes • solo_traveller • us
8
Pros:

Location

Cons:

N/A

2026-06-23 • via Nuitee
S
Samantha • couple • us
8
2026-06-12 • via Nuitee
D
Driss • couple • us
10
2026-06-12 • via Nuitee
L
Lucas • solo_traveller • us
10
2026-05-29 • via Nuitee
S
Sara • family_with_children • us
5
Cons:

The staff had no idea what was going on. The pool was beyond disgusting. The bathroom supplies were empty. The room was so dark that it was like a dungeon. For being a Hilton property it did not meet the expectations of a Hilton.

2026-05-18 • via Nuitee
2
262amandav • Solo travel
4
Wouldn't have booked here had I known...
Pros:

Came here for an overnight stay to get OUT of the city and enjoy a quiet nite in a hotel with ammenities that would be convenient: a bar, restaurant, and hot tub/pool.

But NONE of those ammenities were available - no bar or restaurant on a Sunday, pool and hot tub closed (sign on the door). 🙄. Literally nothing I booked this hotel specifically for, was available. They charge $4 for parking also, rooms are outdated, and I just know I wont be coming back here.

Front desk staff was amazing and helpful though!

2026-05-17 • via Tripadvisor
• family_with_children • us
8
2026-04-24 • via Nuitee
B
Brian • solo_traveller • us
9
2026-04-21 • via Nuitee
E
elizabethaH3248ER • Business
2
Terrible
Pros:

I booked via Priceline at about 10pm- got there at 11pm. walked back to my room and it was so musty and moldy I had an allergic reaction which I’m still sick from. I went to the front desk with my face all red from the reaction and told them I couldn’t stay here because I have a mold allergy. The lady at the front desk said she would absolutely refund me but we’d need to talk to Priceline. They didn’t mark down that I left at 11:20. Instead claimed I left at 5:04am. Because of this Priceline is claiming I slept there annd will not refund me, even though I did not. There was clear negligence from staff, also there was visible dirt in the bathroom. Nasty place, dirty. I’ll also mention I travel for work frequently and this place was particularly bad. went to staybridge across the street and it was so clean and I would 10/10 recommend that place.

2026-03-23 • via Tripadvisor
I
Ionut • extended_group • us
10
2026-03-17 • via Nuitee
Z
Zelenenki • couple • us
10
Stayed Christmas eve..with dog...was great we didn't have to inconvenience anyone
Pros:

So clean. And conformable

2026-01-22 • via Nuitee
M
Mench • solo_traveller • us
7
2026-01-21 • via Nuitee
D
Davidu • solo_traveller • us
8
2026-01-19 • via Nuitee
E
Elison • solo_traveller • us
8
Atendentes simpáticos e café da manhã muito bom!
Pros:

Café da manhã e pude fazer o check in antecipado!

2026-01-18 • via Nuitee
S
Shardaye • couple • us
9
2026-01-15 • via Nuitee
J
Jennifer • family_with_children • us
3
Call first to see if things are in order before you book. We went for the hot tub!
Pros:

Location

Cons:

Hot tub was only hot Friday night. Asked employees many times to add hot water on Saturday. It was done once or twice but we always got out shivering. Also met with contempt for asking by the GM. Saturday night hot tub was finally hot. We got in and the kids started choking and coughing. My throat and chest hurt. We got out and went to the front desk to tell them. Learned they closed it due to PH levels 30 mins prior added tons of chlorine. They just hadn’t hung a sign yet. Took 4 days to get chlorine out of my hair and now my scalp is paying for it with itchy dryness. My son’s skin is worse than ever. We are using Hydrocortisone for it. Filed a complaint on the hot tub not being hot before the chlorine incident and still waiting to be called back so I can inform them about the chlorine incident too. Also, front desk girl said we would be fine that the chlorine is just a cleaning supply when asked if we would be OK after getting in. The Hilton usually does better. Hoping this gets addressed for us and doesn’t happen to someone and their kids like us in the future.

2026-01-08 • via Nuitee
M
Mench • couple • us
7
It was OK
2026-01-04 • via Nuitee
J
James • couple • us
3
The place seemed dated and run down for a HGI. Surprised they still have the flag.
Pros:

breakfast was more expensive than what was stated on the website

Cons:

Having a charge for parking was insulting for a suburban property with a large empty parking lot.

2026-01-02 • via Nuitee