Hampton Inn Helena

Hotels
•
Hampton Inn
8.8 (622 reviews)
725 Carter Drive , Helena , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Comfortable rooms
Good breakfast options
Cons:
Noise from traffic
Inconsistent service

Categories

Cleanliness
7.94
There were reports of rooms being dirty and not properly cleaned.
Service
8.41
Service varied, with some negative experiences reported, but some staff were noted as helpful.
Location
7.95
Location had issues with noise from nearby traffic.
Room Quality
8.9
Rooms were generally described as comfortable.
Amenities
8.93
Amenities like breakfast were good, although some complaints were noted.
Value for Money
9.89
Considered good value for the price.
Food and Beverage
8.94
Breakfast quality was positively mentioned, although availability was inconsistent.
Overall Experience
9.41
Overall stay met expectations despite some discomfort from noise and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 11:41

Property Description

Free Hot Breakfast and High-Speed Internet Access

Located in Helena, Montana, the Hampton Inn offers a complimentary hot breakfast and high-speed internet access to start your day right.

Indoor Pool and Fitness Room

Relax and unwind at the hotel's indoor pool or stay active at the on-site fitness room during your stay in Helena.

Convenient Amenities and Nearby Attractions

Enjoy in-room coffee makers, cable TV with in-room films, and night-lights in all bathrooms. Explore attractions like Carroll College, Last Chance Tour Train, and the Cathedral of St. Helena just minutes away.

Book your stay at the Hampton Inn Helena for a comfortable and convenient experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BZN

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 622 reviews
Cleanliness: 7.94
Service: 8.41
Location: 7.95
Room Quality: 8.9
Amenities: 8.93
Value for Money: 9.89
Food and Beverage: 8.94
Overall Experience: 9.41
T
Theresa • couple • us
9
2026-10-31 • via Nuitee
C
Cory • solo_traveller • us
5
Just ok
Pros:

The breakfast was ok.

Cons:

The heater didnt work in my room. I had to be moved and the room in other room was a little better. The beds are too hard.

2026-10-26 • via Nuitee
N
Naomi • couple • us
10
2026-10-12 • via Nuitee
R
Ron • family_with_children • ca
8
Nice room, Good location. Comfortable. I'd stay again.
2026-10-08 • via Nuitee
J
JOH • couple • us
8
We'd come and stay again!
Pros:

This hotel had the highest rating for its price range in Helena that night. In every way it met our expectations or better. Breakfast was very good. Our room had a table mounted on casters for easy.moving to play evening games. Location was great ... right along US Highway 12 for early departure next day.

Cons:

To whom this may concern, when I decline to sign up for Hampton reward points, don't ask me a second or third time.

2026-09-17 • via Nuitee
A
Alisha • family_with_children • us
8
Pros:

Staff was very friendly and helpful!

2026-09-16 • via Nuitee
P
Patricia • couple • us
9
Good choice for travelers.
Pros:

We enjoyed staying here for one night after sightseeing all day. Comfortable room.

Cons:

There wasn't much we didn't like. It was an average overnight stop.

2026-09-12 • via Nuitee
M
Mick • couple • gb
9
Good stay - Benjamin was very helpful
Pros:

Plenty of options

Cons:

Hot water wasn't hot enough to make tea.

2026-09-11 • via Nuitee
A
Anne • solo_traveller • nz
8
2026-08-31 • via Nuitee
J
Jacqueline • couple • us
10
an ideal hotel stay
Pros:

Huge room and bathroom, immaculately clean, bed and pillows were sooooo comfy! The staff were exceptionally nice and the complimentary breakfast was exceptional. Everything exceeded my expectations.

Cons:

NA, I loved everything! Too bad I was only staying one night.

2026-08-31 • via Nuitee
C
Cary • couple • us
8
It was adequate.
Pros:

location was just ok as far as surroundings, although convenient for our purposes. The room was clean and comfortable.

Cons:

There was no one at the counter when we got there and we had to wait for about 20 minutes for someone to arrive. I had called for an early check in and when we finally found someone to talk to we were unable to check in. It was not guaranteed that we would be able to do so but were led to believe that it would be a likely possibility.

2026-08-28 • via Nuitee
S
Sally • solo_traveller • us
7
Decent hotel with friendly staff.
Pros:

Staff friendly. Breakfast was pretty good. Room was clean.

Cons:

Shower door didn’t stay closed during shower. Pillows were not comfortable. There was a power outage for several hours so I was awakened at 3:30 when suddenly everything came back on, but that wasn’t the hotel’s fault. I turned off the air conditioning unit because it was a bit loud and the air was too cold.

2026-08-25 • via Nuitee
T
Terri • family_with_children • us
5
It was ok.
Pros:

The breakfast was superb both mornings.

Cons:

Well your receipt say 434.00 but hotel charged 538.24. Another issue was lost power at 830 pm and didn't have power toll 0409 am. Room was hot. Laundry room had front desk personal belongings taking up washer and the one dryer. Swim pool was out of operation. When power was out front desk person couldn't find a flash light and used her bicycle to ride up and down hall with it light. I feel that this hotel needed better personel.

2026-08-24 • via Nuitee
J
Joseph • solo_traveller • us
1
2026-08-24 • via Nuitee
J
Jeff • couple • us
9
Staff was friendly and helpful. The hotel was very clean and comfortable.
Pros:

Hotel was clean and very comfortable and conveniently located.

Cons:

The pool was not available due to repairs during my stay.

2026-08-23 • via Nuitee
R
Roxann • couple • us
10
Great place for agood nights rest
Pros:

unexpected cleanliness , friendly and professional staff, easy location

Cons:

NA

2026-08-22 • via Nuitee
B
BENOIT • family_with_children • fr
9
2026-08-17 • via Nuitee
C
Carmen • family_with_children • es
6
2026-08-15 • via Nuitee
P
Preston • couple • us
1
2026-08-02 • via Nuitee
E
Eddy • couple • se
5
Hyfsat nöjd med hotellet
Pros:

Justa rum fin jacuzzi

Cons:

Kunde vara större utbud på frukosten

2026-07-20 • via Nuitee