Hampton Inn Helena

Hotels
•
Hampton Inn
8.8 (577 reviews)
725 Carter Drive , Helena , us

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Comfortable rooms
Good breakfast options
Cons:
Noise from traffic
Inconsistent service

Categories

Cleanliness
7.94
There were reports of rooms being dirty and not properly cleaned.
Service
8.41
Service varied, with some negative experiences reported, but some staff were noted as helpful.
Location
7.95
Location had issues with noise from nearby traffic.
Room Quality
8.9
Rooms were generally described as comfortable.
Amenities
8.93
Amenities like breakfast were good, although some complaints were noted.
Value for Money
9.89
Considered good value for the price.
Food and Beverage
8.94
Breakfast quality was positively mentioned, although availability was inconsistent.
Overall Experience
9.41
Overall stay met expectations despite some discomfort from noise and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 11:41

Property Description

Free Hot Breakfast and High-Speed Internet Access

Located in Helena, Montana, the Hampton Inn offers a complimentary hot breakfast and high-speed internet access to start your day right.

Indoor Pool and Fitness Room

Relax and unwind at the hotel's indoor pool or stay active at the on-site fitness room during your stay in Helena.

Convenient Amenities and Nearby Attractions

Enjoy in-room coffee makers, cable TV with in-room films, and night-lights in all bathrooms. Explore attractions like Carroll College, Last Chance Tour Train, and the Cathedral of St. Helena just minutes away.

Book your stay at the Hampton Inn Helena for a comfortable and convenient experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BZN

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 577 reviews
Cleanliness: 7.94
Service: 8.41
Location: 7.95
Room Quality: 8.9
Amenities: 8.93
Value for Money: 9.89
Food and Beverage: 8.94
Overall Experience: 9.41
H
heather • extended_group • us
10
2026-04-14 • via Nuitee
C
Charlene • couple • us
10
Pros:

Clean and extremely friendly staff!!

2026-04-12 • via Nuitee
A
Amy • couple • us
10
2026-04-12 • via Nuitee
A
Annette • couple • us
10
It was a welcome visit to an emergency stop.
Pros:

The staff was friendly and helpful.

2026-04-11 • via Nuitee
B
Beverly • couple • ca
5
2026-04-09 • via Nuitee
G
Gwen • solo_traveller • ca
10
2026-04-07 • via Nuitee
B
Brent • family_with_children • ca
7
Pros:

Breakfast was great with lots of options. Room was clean and had plenty of space. The staff were friendly and helpful with quick service.

Cons:

The bath didn't drain which was unpleasant.

2026-04-07 • via Nuitee
K
Kristine • family_with_children • us
10
2026-04-06 • via Nuitee
T
Timothy • solo_traveller • us
7
2026-04-04 • via Nuitee
D
Don And Gloria • couple • ca
9
Pros:

Breakfast was both hot and cold. Very good. The room was very neat and clean. Kudos to the staff.

Cons:

Some dining chair seat covers need replacing worn on corners.

2026-04-03 • via Nuitee
B
BJ • solo_traveller • ca
8
2026-04-03 • via Nuitee
K
Kristina • family_with_children • us
7
2026-04-02 • via Nuitee
G
Ginger • solo_traveller • us
9
Staff friendly and helpful.
Pros:

Location

Cons:

Pillows not the best

2026-03-29 • via Nuitee
J
Jannine • solo_traveller • us
8
2026-03-24 • via Nuitee
T
Tammy • couple • us
9
2026-03-21 • via Nuitee
A
Alexandra • family_with_children • us
5
Pros:

The staff was super accommodating!

Cons:

Our room didn't appear to have been cleaned very well. There were someone else's old food containers in the fridge with seafood pasta that smelled so bad, and the bathroom had an empty box from the soap on the counter and used soap in the soap dish. After that I questioned whether our bedding had actually been changed or not.

2026-03-19 • via Nuitee
J
Jessica • extended_group • ca
8
2026-03-17 • via Nuitee
C
Claudius • couple • us
10
Pros:

The front desk clerk was amazing

2026-03-16 • via Nuitee
P
Pamela • solo_traveller • us
9
Pros:

N/A

2026-03-13 • via Nuitee
W
Wyatt • extended_group • us
9
2026-03-09 • via Nuitee