Anise Hotel & Spa Hanoi

Hotels
8.8 (179 reviews)
22 Quan Thanh Street , Hanoi , vn

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Cons:
Cleanliness issues
Outdated room facilities

Categories

Cleanliness
6.65
The hotel showed significant issues with cleanliness, including mold, dust, and cockroaches.
Service
10
Some reviews noted helpful staff and standard service quality.
Location
10
Convenient location near attractions.
Room Quality
7.12
Rooms were outdated and had multiple broken and unhygienic elements.
Amenities
9.66
Amenities were generally satisfactory though breakfast was limited.
Value for Money
9.11
Mixed reviews on value considering the pricing and conditions.
Food and Beverage
8.64
Breakfast lacked variety and quality.
Overall Experience
9.2
Overall sentiment reflected significant disappointment with many aspects of the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 17:30

Property Description

Convenient Location
Anise Hotel & Spa Hanoi is perfectly situated between the French Quarter and Hanoi Old Quarter, offering easy access to major attractions like Ho Chi Minh Mausoleum and St. Joseph Cathedral.

Modern Amenities
Experience comfort in our modern rooms equipped with free Wi-Fi, flat-screen TV, and luxurious bedding. Enjoy picturesque views of the Red River or the park from your room.

Delightful Dining
Indulge in a culinary journey at our rooftop restaurant serving a blend of Western and Vietnamese cuisine. Start your day with a buffet breakfast and savor set menu lunch and dinner options.

Experience the best of Hanoi at Anise Hotel & Spa Hanoi. Book now for an unforgettable stay!

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: HAN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    People no matter the age stay for VND 355,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 179 reviews
Cleanliness: 6.65
Service: 10
Location: 10
Room Quality: 7.12
Amenities: 9.66
Value for Money: 9.11
Food and Beverage: 8.64
Overall Experience: 9.2
K
Keny007 extended_group in
1
Fake photos don't ever choose this
Pros:

Nothing at all. We stayed because we paid the full amount.

Cons:

Uploaded photos of rooms and the actual rooms where drastically different

2026-02-14 via Nuitee
F
Flavio couple it
1
Disastro Hotel che cade a pezzi e costa tantissimo, foto ritoccate
Pros:

Nulla

Cons:

Un disastro , l'hotel cade a pezzi!!!

2026-01-25 via Nuitee
N
Nguyen couple us
9
Pros:

Room was bigger than last time, and we had a great view

Cons:

Bathtub is too high to get in and out🤣

2026-01-10 via Nuitee
N
Nguyen couple us
8
Pros:

Close to the Old quarter

Cons:

No hot water, but the staff was responded quickly and repaired it within 30 minutes.

2026-01-09 via Nuitee
R
Rebekka couple no
3
2026-01-08 via Nuitee
G
Gaille_ solo_traveller pt
9
Pros:

Good value for this money. Central location. Comfortable quit room.

2026-01-07 via Nuitee
K
Katrien solo_traveller be
6
Pros:

Handige locatie

Cons:

Kamer was gedateerd, vooral de badkamer. Niet erg proper. Personeel sprak maar met moeite Engels.

2026-01-06 via Nuitee
N
Nguyen couple us
7
Pros:

Close to old quarters and nice breakfast area

Cons:

Little noise from outside

2026-01-05 via Nuitee
R
Rivera family_with_children au
8
It was lovely.
Pros:

Friendly and helpful staff. Well located.

Cons:

Shower was inside the bathtub but not a real issue for most people.

2026-01-04 via Nuitee
I
Iwona couple pl
8
Pros:

Dobra lokalizacja, blisko centrum. Bardzo pomocny personel. Obiekt posiada przechowalnię bagażu, z której mogliśmy skorzystać przez dwa dni.

2025-12-29 via Nuitee
C
CLOSE solo_traveller gb
6
2025-12-21 via Nuitee
G
Goncalo solo_traveller pt
3
Pros:

The breakfast was okay and the room was big.

Cons:

They didn't accept payments by card so I was forced to go from ATM to ATM in the rain to withdraw money to pay for my stay. The room was in poor conditions, very outdated and many things broken. It was full of mold and dust, the fridge was disgusting. This hotel is a big scam, it's 2 stars and that's being kind. I could not stay until the end and left early to another hotel. I ask the reception to call me a taxi and the guy called a grab in a bike, thinking it could fit me and my big suitcase... just avoid this hotel, I don't understand why it has such a high score...

2025-11-24 via Nuitee
N
Natalia andrea extended_group es
10
Pros:

.

Cons:

.

2025-11-15 via Nuitee
J
Johannes family_with_children us
9
Good value for money.
Pros:

Free upgrade to a great suite with view over the city.

Cons:

Rooms to the street are rather noisy.

2025-11-09 via Nuitee
M
Maëva couple fr
4
Je ne recommande pas cet hôtel !
Pros:

L’amabilité du personnel

Cons:

L’hôtel semble non entretenue, voir délabré. En effet, nous avons réservé une chambre pour deux nuits pour un total de 92 € pour une chambre dites « Deluxe », les draps du lit avaient des trous, les rideaux également, les joints de la salle de bain étaient noirs et l’humidité était visible et perceptible. Nous avions le petit déjeuner inclus dans notre tarif, malheureusement ce dernier n’était pas à la hauteur, peu de choix, un personnel, pas très disponible, et l’espace destiné aux clients n’étaient également pas très entretenu, cela laisse vraiment à désirer !

2025-11-06 via Nuitee
N
Nahia extended_group es
10
Bien
Pros:

Céntrico

Cons:

El desayuno poca variedad

2025-10-28 via Nuitee
T
TAKENORI couple jp
7
ロケーションは良い。
Pros:

旧市街の北側にありドンスアン市場にも近く便利でした。最上階の朝食レストランの眺めも良く種類と量も十分で満足出来ました。フロントは2階で急な階段ですが1階正面奥右側にエレベーターが有り重い荷物持ちでも利用出来ます。但しお風呂のお湯がほとんど使えなかったのは残念でした。

Cons:

76歳の老夫婦ですが、1日の締めくくりに温かいお風呂に入れる事を楽しみにしてホテルを選んでいます。 当ホテルに3泊しましたが設備的な問題か?温かいお湯が全く使えず、水シャワーとなってしまいましたので低評価としました。

2025-10-17 via Nuitee
A
Alex couple dk
10
2025-10-13 via Nuitee
R
Ruby extended_group nz
10
2025-09-30 via Nuitee
I
Inga extended_group lv
2
Nepatīkama pieredze
Pros:

Šajā viesnīcā vienīgais, kas patika, bija, ka darbinieki bija izpalīdzīgi.

Cons:

Viesnīcas ieeja caur netīru gaiteni, viss nolietots un nekvalitatīvs, vissliktākā viesnīca visa ceļojuma laikā. Rakstīts, ka sky bar vaļā līdz 23:00, plkst. 21:00 uzbraucām ar liftu un tur viss bija tumšs un slēgts. Istabā un vannas istabā visur rāpoja kaut kādi mazi kukaiņi. Brokastīs neradās pārliecība, ka tīrība ir ievērota un arī šeit kukaiņi bija manāmi. Tiešām nesaprotam, kā viesnīcai var būt tik daudz labas atsauksmes.

2025-09-29 via Nuitee