Hampton Inn & Suites Birmingham East Irondale

Yes

First off, the ladies at the front desk are awesome! Super sweet and kind.

Property is in bad shape and needs a renovation. There were signs saying they are remodeling but no construction to be seen.

My room was dirty and disgusting. The shower was as gross as it could be, slime and mold all over. A dirty washcloth was left in the shower and the shower gel and shampoo dispensers were empty. The Kleenex dispenser was also empty. When I went to shower there was NO hot water. The front desk said it’s normal and to run the water for 15 minutes to get hot.

The public bathroom was really dirty. Dried urine all over the floor. It smelled and looked like it hadn’t been cleaned in some time.

This is not a clean property. If you want a nice place to stay, look elsewhere. If you want a budget hotel and prices that are too high this place has you covered.

The lady at the front desk was so kind and helpful. The breakfast was hot and fresh, our room was clean and the AC worked well. Even though the hotel was very busy we had no trouble finding parking.

Carpet felt gross. Pillows were very flat. Elevators shook and didn’t seem safe. Breakfast was a nice touch. Very underwhelming for the high price tag. Would not stay here again.

Clean room. Staff very nice & helpful. We needed extra towels & housekeeping lady was very nice & brought them for us.

It was good

The hotel is apparently old, the wallpaper in the hallway and the rooms is coming off the walls. The AC units in both my rooms were very rusted on the top surface and need to be painted. In both rooms, the curtains were missing the control rods to open and close them. The light switches were covered in an oily black, filthy goo, and looked like they hadn't been properly cleaned in years. This location needs a major overhaul.

Clean room, beds were slightly uncomfortable, and the pool was ice cold!

Wanda and Jay were awesome and very helpful during my stay. The room was great. I of course gave grace as they are remodeling the facility as you should. Property was perfect for my 5 day stay!! Centered to everywhere I wanted to visit. Thanks so much!!

I am blind and the way in which Christian greeted, interacted, and assisted me was appreciated

We stayed last night in our hotel. We used the AC in our room, and noticed that it was leaking. The floor became soaked with water. We told the front desk about this and they stated they would send someone to come check on it. An hour later, we contacted the hotel from our cell phones because the phone in the room did not work and no one had shown up. They finally sent someone to look but couldn't fix it. It was also almost midnight at this point. They offered to change our room to a king room but it was so late and we had been traveling all day and didn't want to have to relocate. We confirmed it was okay to use the air conditioner with the leaking, in which they said it was. However, we were up and down consistently because the air conditioner wasn't blowing cool air. We tried turning it off for a few minutes and turned it back on. We did not sleep well and have a long trip today. This was the worst experience we have had in a hotel.

Muggy, smelled damp, holes in the walls, rust in the bathtub…. Room charge $188 totaled and I expected more.

I loved the stay

I did not like the fact that the lights went out @2:30pm Saturday, and there was not a generator, I was also on oxygen machine and could not use it.

The staff was incredibly friendly and helpful.

Awesome and quality

Hotel room could be cleaner. Not crazy about carpet in the rooms. Would prefer vinyl flooring. The shower was good except mildew at the floor. Needs to be cleaned better.

The stay was good, but there were a few things wrong with the room: phone handle / hand set was disconnected from the phone base - broken connection. Therefore no access to front desk via phone. There was a towel bar missing from the bathroom- sink side.

It is in the hills. The landscaping is beautiful. The staff is friendly, professional, and efficient.

This was by far THE WORST Hampton Inn we have ever stayed in. The floor in the bathroom of our room was so sticky our shoes stuck to the floor. My husband tried to clean it with a towel and the towel was black. The property manager came up and mopped the floor.
The breakfast was disgusting and cold. No butter or cream cheese out for the toast and bagels. We left without breakfast because it was so bad. The young lady who was supposed to be taking care of things seemed to be hiding in the kitchen. Guests had to knock on the door to get her to come out and give them supplies.