Candlewood Suites New Iberia by IHG

Hotels
Candlewood Suites
8 (194 reviews)
2600 Highway 14 , New Iberia , us

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Close to work
Friendly staff
Cons:
Unclean rooms
Frequent room changes

Categories

Cleanliness
6.38
Consistent complaints about unclean rooms and unpleasant conditions.
Service
9.99
Friendly front desk staff and responsive service despite issues.
Location
9.39
Convenient location close to work and family.
Room Quality
6.34
Frequent issues with room conditions and needed repairs.
Amenities
8.37
Lack of swimming pool and no continental breakfast available.
Value for Money
7.33
High price for insufficient quality and amenities.
Food and Beverage
9.38
No comments; standard quality for this hotel tier.
Overall Experience
6.85
Mixed feelings; significant issues overshadowed positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:53

Property Description

Convenient Location and Amenities

Located just off Route 90 and minutes from downtown New Iberia, Candlewood Suites offers a 24-hour fitness center and outdoor pavilion. Free Wi-Fi and fully equipped kitchens in every room provide the perfect blend of comfort and convenience.

On-Site Convenience and Entertainment

Enjoy the on-site convenience store for snacks and essentials, BBQ facilities for outdoor dining, and an outdoor pool for relaxation. Flat-screen TVs, coffee makers, and work desks ensure a pleasant stay.

Nearby Attractions

Explore the Zoo of Acadiana or visit the historic Shadows on the Teche mansion, both just a short distance away. Experience the best of New Iberia during your stay at Candlewood Suites.

Book now for a memorable stay!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LFT

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8
Based on 194 reviews
Cleanliness: 6.38
Service: 9.99
Location: 9.39
Room Quality: 6.34
Amenities: 8.37
Value for Money: 7.33
Food and Beverage: 9.38
Overall Experience: 6.85
K
Katrena couple us
8
I really enjoyed it I would definitely stay again!!
Pros:

It was very clean,the bed was extremely comfortable and the desk clerk were so nice!

Cons:

The room had a horrible smell like old wood but I sprayed it down with air freshener.

2026-06-16 via Nuitee
M
Michelle couple us
10
2026-05-25 via Nuitee
R
Ramovic solo_traveller se
1
2026-05-15 via Nuitee
A
Alexander couple us
8
2026-04-27 via Nuitee
V
VERKARRA couple us
3
Pros:

The area was quiet

Cons:

The water/water pressure was none existent. It didn't get hot & the water started dripping from vent. Checked out early bc of it told front desk my issues & was told they knew about the issue bc it was a lot of complaints from guest nd that maintenance left for the day so it was pointless to stay 2 nights in a place w no hot or working water. Didn't offer another room. I normally don't have any issues this stay was horrible & defeated the purpose of getting a room couldn't even relax fr

2026-04-26 via Nuitee
C
Charo family_with_children us
6
it was convenient but i probably wouldn’t go back there
Pros:

it was in a good location and the person behind the desk was nice

Cons:

the floor in my room looked like it had not been swept or the carpet vacuumed in a while and their was not any breakfast available

2026-03-23 via Nuitee
G
Gwendolyn couple us
1
2026-02-25 via Nuitee
1
1globaltraveler2 Friends getaway
2
Filthiest property I have encountered in years.
Pros:

Front desk employees were pleasant & the lobby appeared OK. Unfortunately, to say this property is "disgusting" would be to offer an unintended compliment. Upon entering the room we immediately noticed 3 Wasps on the bed. We then noticed several more in the bathroom & even more on the ceiling & others dead on the floor. We also noted a slight smell that we then realized was most probably insect spray so we returned to the front desk to ask for another room. The front desk clerk apologized & directed a co-worker to go check our vacated room. Even though we did not find a Wasp infestation in the 2nd room, it was filthy. Would not even want to know what was smeared on the cabinet wall next to the toilet, or what formed the HUGE stain that ran down the wall facing the toilet. Most of the handles on the kitchen cabinets were covered in so much gunk that we would not touch them. Arms on the office chair were similarly covered in who-knows-what & we took paper towels & dish washing liquid to clean it off. Bedding looked acceptable, though it was SOOOOOOOOOOO wrinkled you could not actually determine the cleanliness & after seeing the dirt throughout the rest of the place you could only "hope" it was cleaner than the rest of the room. Carpet was similarly dirty & stained. This place does not remember that last time the rooms were FACTUALLY CLEANED. If this place actually has a Manager, they are obviously NOT doing their job. Shame on any owner(s) who would allow a place to reach this condition. Horrible experience.

2026-01-25 via Tripadvisor
A
April couple us
10
2026-01-20 via Nuitee
K
Kinshota couple us
4
Pros:

It was convenient for me to visit family and close to events

Cons:

We had to keep changing rooms 3 times due to problems in the rooms

2026-01-19 via Nuitee
T
Tanya couple us
8
2026-01-19 via Nuitee
Q
Quincy couple us
10
2026-01-19 via Nuitee
G
Gerick couple us
1
2026-01-19 via Nuitee
C
Comeaux family_with_children us
9
Pros:

Very comfortable clean room.

2026-01-18 via Nuitee
M
Milford solo_traveller us
8
Ok
Pros:

Close to work

2026-01-03 via Nuitee
J
Joslyn solo_traveller us
7
2025-11-14 via Nuitee
A
Anita couple us
10
It was nice and quiet. Staff was very friendly
Pros:

Kitchen

Cons:

No swimming pool

2025-10-20 via Nuitee
C
chamhthala partner
10
Pros:

It was safe and quiet

2025-10-02 via Nuitee
C
chamhthala partner
10
Pros:

It was clean friendly employees

2025-10-02 via Nuitee
D
Dedra partner
10
Pros:

Good

2025-09-22 via Nuitee