Candlewood Suites New Iberia by IHG

Hotels
•
Candlewood Suites
6.3 (96 reviews)
2600 Highway 14 , New Iberia , US
+1 337-256-8113

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly, accommodating staff
Convenient location and easy access
Some rooms were clean with comfortable bedding
Quiet property
Affordable pricing cited by at least one guest
Cons:
Roach infestation and strong mildew/odor in some rooms
Power outages/no backup generator leading to no AC, hot water or lights
Hard mattresses and low water pressure
Broken elevator and limited stove functionality (30-minute timer)
Housekeeping issue involving a specific employee (Kevin)

Categories

Cleanliness
3.5
Multiple reviews report roaches, mildew smell, a filthy bathroom and a flooded room — cleanliness is a clear weakness.
Service
9
Several guests praised staff as very nice and accommodating, though there are isolated complaints about a specific housekeeper and front-desk handling during incidents; overall service perception is strong.
Location
9
Described as conveniently located, easy to get on/off public roads and quiet — location is a notable positive.
Room Quality
5
Rooms are described as clean in some cases but suffer from persistent odors, hard mattresses, low water pressure and stove limitations — mixed to below-average room quality.
Amenities
3.8
Frequent reports of power outages, no backup generator, no AC or hot water during outages, broken elevator and limited stove function — amenities are a significant negative.
Value for Money
6.5
One review notes good prices and some guests found value acceptable despite issues; overall value is slightly above the target but tempered by problems.
Food and Beverage
6.3
Standard quality for this hotel tier.
Overall Experience
7.3
Mixed experiences: some guests would stay again praising cleanliness and staff, while others experienced severe issues (power outage, odors, pests) that hurt the overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:23

Property Description

Convenient Location and Amenities

Located just off Route 90 and minutes from downtown New Iberia, Candlewood Suites offers a 24-hour fitness center and outdoor pavilion. Free Wi-Fi and fully equipped kitchens in every room provide the perfect blend of comfort and convenience.

On-Site Convenience and Entertainment

Enjoy the on-site convenience store for snacks and essentials, BBQ facilities for outdoor dining, and an outdoor pool for relaxation. Flat-screen TVs, coffee makers, and work desks ensure a pleasant stay.

Nearby Attractions

Explore the Zoo of Acadiana or visit the historic Shadows on the Teche mansion, both just a short distance away. Experience the best of New Iberia during your stay at Candlewood Suites.

Book now for a memorable stay!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LFT

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

6.3
Based on 96 reviews
Cleanliness: 3.5
Service: 9
Location: 9
Room Quality: 5
Amenities: 3.8
Value for Money: 6.5
Food and Beverage: 6.3
Overall Experience: 7.3
A
Angel • family_with_children • us
1
2026-11-06 • via Nuitee
T
Tracy • family_with_children • us
3
Pros:

I stay there 4 weekends. I asked for my room to be cleaned. They said they put me in the list but my room didn't get cleaned until the fourth weekend.

2026-11-03 • via Nuitee
T
Tracy • solo_traveller • us
4
Cons:

The stove has a timer of 30 minutes. Nothing can be cooked in thirty minutes.

2026-10-25 • via Nuitee
R
Rhonda • couple • us
10
The hotel should have reached out to me. The next day. It do not matter who I booked through. I not
Pros:

Overall the Hotel was decent. The room was clean.

Cons:

I did not like that you could not adjust the air. When we 1st their, everything was working. When we came back later that night. It was pitch black. No lights, no AC and no hot water. We had to take cold showers. Their should be a backup plan. At least give your guest a fan for air. I will not stay again

2026-10-15 • via Nuitee
J
Julia • solo_traveller • us
8
2026-10-14 • via Nuitee
C
curtis • couple • us
1
No power it was horrible without power
Pros:

Clean

Cons:

It didn’t have power /. All night was hoping for a refund your desk clerk told me to contact the manager

2026-10-12 • via Nuitee
T
Tanya • solo_traveller • us
6
Pros:

Feels like home

Cons:

The housekeeper Kevin. Need to speak to manager about this situation. It happened today right before he left at 3:00

2026-09-15 • via Nuitee
T
Tanya • solo_traveller • us
8
Pros:

I love it here everyone is so nice

Cons:

Housekeeping his name is Kevin he told me a few things today that was very uncalled for

2026-09-15 • via Nuitee
T
Tanya • solo_traveller • us
10
2026-09-12 • via Nuitee
C
Chauntia • solo_traveller • us
9
2026-09-08 • via Nuitee
B
Barrett • couple • us
1
2026-09-02 • via Nuitee
K
Kamilah • solo_traveller • us
5
Pros:

Kind desk ppl

Cons:

Roaches crawling on stove and desk

2026-08-31 • via Nuitee
D
Dangelo • solo_traveller • us
10
2026-08-29 • via Nuitee
A
Adda • solo_traveller • us
1
Unacceptable
Pros:

It was well put together towels n bedding was nice

Cons:

The strong mildew smell. Later the c room flooded. Storm on first night. No backup generator no air it was hard to breathe had hard time sleeping

2026-08-24 • via Nuitee
B
Bria • couple • us
10
2026-08-23 • via Nuitee
S
Sherri • solo_traveller • us
8
Pros:

Staff was so very nice and accommodating. Room was nice and clean. Prices are good . Easy to get on and off public roads. Quiet. No riff raff hanging around. We would stay again

Cons:

The bed mattresses are very hard the bathroom water pressure is not high and the water does not get really hot

2026-07-20 • via Nuitee
B
Bianca • couple • us
2
The entire property needs renovation
Pros:

The convenient location. The staff is very friendly .

Cons:

Room smell like mildew. Elevator broken. Bathroom filthy and a roach infestation in room 129

2026-07-18 • via Nuitee
B
Bianca • couple • us
1
2026-07-18 • via Nuitee
B
Brown • solo_traveller • us
10
2026-07-07 • via Nuitee
B
Brown • solo_traveller • us
10
2026-07-07 • via Nuitee