Pacific Blue Inn

Hotels
8.8 (565 reviews)
636 Pacific Avenue , Santa Cruz , us

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Garden
Pets allowed
Hiking
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cleanliness in most areas
Charming amenities
Cons:
Noise from dogs
Lack of refrigerator
Issues with communal kitchen
Limited beverage offerings

Categories

Cleanliness
8.13
Some reviews indicated issues with cleanliness, including a filthy communal fridge.
Service
9.6
Staff was friendly and helpful, contributing positively to the experience.
Location
9.64
Consistently praised as excellent, with proximity to attractions and a charming environment.
Room Quality
8.59
Rooms generally described as comfortable and spacious, though some amenities were missing.
Amenities
8.62
While some amenities were appreciated, the lack of a refrigerator and kitchen facilities was a downside.
Value for Money
9.08
The pricing seems reasonable given the location and ambiance.
Food and Beverage
8.13
Limited beverage offerings in rooms, but good availability in reception.
Overall Experience
8.6
Overall experiences were largely positive, despite some reported issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:41

Property Description

Convenient Location near Santa Cruz Beach Boardwalk

Modern Amenities for Comfort
The Pacific Blue Inn provides en suite rooms with flat-screen cable TVs, iPod docking stations, DVD players, electric fireplaces, and work desks. The brightly-coloured rooms offer a cozy and modern atmosphere for guests to enjoy during their stay.

Complimentary Services and Relaxing Environment
Guests can indulge in complimentary baked goods and coffee throughout the day. The hotel also features a courtyard for relaxation and showcases local artwork in the lobby and dining area. Additionally, bicycles are available for guests to explore the surrounding area with ease.

Book your stay at Pacific Blue Inn, Santa Cruz for a relaxing and eco-friendly experience just minutes away from the beach boardwalk!

Important information:

Check in hours are from 1500 to 1700hrs. Please contact hotel for check in after 1700hrs. A code will be provided for a lock box that will have your room key.

A surcharge will be applied if pets are brought into the rooms.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    No special conditions apply for groups.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$25 per person per stay when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 565 reviews
Cleanliness: 8.13
Service: 9.6
Location: 9.64
Room Quality: 8.59
Amenities: 8.62
Value for Money: 9.08
Food and Beverage: 8.13
Overall Experience: 8.6
G
Gillian • couple • us
10
Cute hotel in Santa Cruz
Pros:

The location was awesome!

Cons:

There wasn’t anything. Everything was really great!

2026-07-04 • via Nuitee
I
Irene • couple • us
5
Bad check in procedures. No one on sight
Pros:

It's quiet and clean.

Cons:

There is no one to check you in at arrival. Taped instructions to call. But no one answered.

2026-07-03 • via Nuitee
J
James • solo_traveller • us
9
Really comfortable, quiet, very good staff and response to any concerns or questions. Calvin was great!
Pros:

Small, quiet, well located

Cons:

Needs some upkeep. I realize being near ocean is brutal on properties so I still rate it really well.

2026-06-30 • via Nuitee
M
Margot • couple • at
8
2026-06-25 • via Nuitee
R
Roisin • couple • us
8
2026-06-19 • via Nuitee
M
Myra • couple • us
10
Everything is great-from the staff and cleaniness of the facilities.
Pros:

Clean rooms,comfortable bed and friendly staff.

Cons:

None

2026-06-19 • via Nuitee
A
Abigail • couple • mx
10
2026-06-15 • via Nuitee
H
Harrison • couple • us
1
We didn’t stay just contributed to owners pocket. Too seedy for me and my wife and to have to walk.
Pros:

The area was very unappealing, shady and quite frankly I would not feel safe walking in the area.. Definitely not a place to take your wife. No one was in the office when we arrived, we did arrive early, as we were in contact with Calvin by text. His comment that said be here on time so I’m not stuck at the hotel was odd to me but when I got there I saw why. I went to front door and no one. So I looked around trying to figure out where to park.

But know that Calvin got his money, as of this writing

Cons:

The area was bad bad bad.. Very unappealing,shady and frankly I didn’t feel safe just standing outside of the place. Definitely not a place to take the wife. No one was in the office doors locked from outside a note to call Calvin if u need help. I had been chatting with Calvin via text. He advised me I could be early, I accepted and we got there earlier than I had expected. His text at the time I thought was strange, he said please let me know if u can’t make it early so I won’t be stranded at the hotel.. I thought that was odd until I arrived and saw where the place was located. Then that comment made sense. But the hotel still took my money at the time of this writing

2026-06-06 • via Nuitee
R
Richard • solo_traveller • us
9
2026-06-04 • via Nuitee
R
Raymond • solo_traveller • us
3
Way overpriced for a place with no staff , poor central air / heating , difficult entertainment system .
Pros:

Location was convenient

Cons:

No central heating / air conditioning.
Heater was either inoperable or not easy to operate . Also , the LG remote(s) for the flat screen were hard to figure out.

2026-06-02 • via Nuitee
I
Irene • solo_traveller • us
9
2026-06-01 • via Nuitee
P
Peter • solo_traveller • us
10
Pros:

Everything was excellent!

2026-05-29 • via Nuitee
M
Maria Eva • couple • us
8
Comfy bed and quiet neighbors
Pros:

Solid little hotel with comfy bed, nice yard and pet friendly facilities.

Cons:

Floors were a bit dirty, the location has some homeless problems.

2026-05-29 • via Nuitee
R
Rachel • couple • us
10
We will be coming back!!
Pros:

Perfect location for downtown and the beach. We took our beach cruisers and rode our bikes to a coffee shop every morning and then loaded up backpacks and rode bikes down to the beach! Everything is right there!

2026-05-27 • via Nuitee
J
Juliet • couple • us
9
Fantastic stay, will definitely stay again!
Pros:

Even if the place is unmanned after 5 PM, very clear instructions are provided. Room was wonderful. Brownies and coffee all day. Close to Catalyst, reason why we were there. Walkable to mall and plenty of places to eat nearby.

Cons:

Parking away from the property.

2026-05-04 • via Nuitee
M
ms1003 • solo_traveller • us
8
2026-05-02 • via Nuitee
M
Manning • solo_traveller • us
10
I had a lovely, cozy evening at the Pacific Blue Inn with close proximity to downtown and the beach, but just hid away e
Pros:

The inn was tucked away from downtown and close to the beach. Quaint and cozy.

Cons:

Close proximity to other rental properties and loud tenants of those rentals.

2026-04-28 • via Nuitee
M
Makiko • solo_traveller • us
5
The room was nice, and close to the Kaiser arena. However the neighborhood is not the safest and there is no staff in si
Pros:

The room was cozy and comfortable. Clean.

Cons:

No one on the property to help with any issues. Coffee machine needed emptying and they had another guest empty it. When I ran out of shampoo/conditioner, I was directed to look in a drawer which had one shampoo. The following day, the drawer was not replaced with amenities so I had no conditioner the last 2 nights of my stay. There is also no breakfast service and the baked goods everyone raves about is not consistent either. I saw zero staff the entire 3 night stay.

2026-04-27 • via Nuitee
K
Kasandra • solo_traveller • us
10
Pros:

The bed was very comfortable, great location, clean and cute hotel.

Cons:

I only wish the room had a refrigerator.

2026-04-21 • via Nuitee
R
Rebecca • couple • br
10
2026-04-19 • via Nuitee