Pacific Blue Inn

Hotels
8.8 (550 reviews)
636 Pacific Avenue , Santa Cruz , us

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Express check-in/check-out
Facilities for disabled guests
Table tennis
Darts
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cleanliness in most areas
Charming amenities
Cons:
Noise from dogs
Lack of refrigerator
Issues with communal kitchen
Limited beverage offerings

Categories

Cleanliness
8.13
Some reviews indicated issues with cleanliness, including a filthy communal fridge.
Service
9.6
Staff was friendly and helpful, contributing positively to the experience.
Location
9.64
Consistently praised as excellent, with proximity to attractions and a charming environment.
Room Quality
8.59
Rooms generally described as comfortable and spacious, though some amenities were missing.
Amenities
8.62
While some amenities were appreciated, the lack of a refrigerator and kitchen facilities was a downside.
Value for Money
9.08
The pricing seems reasonable given the location and ambiance.
Food and Beverage
8.13
Limited beverage offerings in rooms, but good availability in reception.
Overall Experience
8.6
Overall experiences were largely positive, despite some reported issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:41

Property Description

Convenient Location near Santa Cruz Beach Boardwalk

Modern Amenities for Comfort
The Pacific Blue Inn provides en suite rooms with flat-screen cable TVs, iPod docking stations, DVD players, electric fireplaces, and work desks. The brightly-coloured rooms offer a cozy and modern atmosphere for guests to enjoy during their stay.

Complimentary Services and Relaxing Environment
Guests can indulge in complimentary baked goods and coffee throughout the day. The hotel also features a courtyard for relaxation and showcases local artwork in the lobby and dining area. Additionally, bicycles are available for guests to explore the surrounding area with ease.

Book your stay at Pacific Blue Inn, Santa Cruz for a relaxing and eco-friendly experience just minutes away from the beach boardwalk!

Important information:

Check in hours are from 1500 to 1700hrs. Please contact hotel for check in after 1700hrs. A code will be provided for a lock box that will have your room key.

A surcharge will be applied if pets are brought into the rooms.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    No special conditions apply for groups.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$25 per person per stay when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 550 reviews
Cleanliness: 8.13
Service: 9.6
Location: 9.64
Room Quality: 8.59
Amenities: 8.62
Value for Money: 9.08
Food and Beverage: 8.13
Overall Experience: 8.6
K
Kasandra • solo_traveller • us
10
Pros:

The bed was very comfortable, great location, clean and cute hotel.

Cons:

I only wish the room had a refrigerator.

2026-04-21 • via Nuitee
R
Rebecca • couple • br
10
2026-04-19 • via Nuitee
J
Joseph • couple • us
9
Excellent value; well run. Clean and simple.
Pros:

Great price. Clean, simple. Good location for what I needed. Walking distance to good restaurant (Zachary’s).

Cons:

No complaints.

2026-04-18 • via Nuitee
M
Martin • couple • de
9
Komfortabel und Modern mit leichten Abstrich
Pros:

Der Kamin und die moderne Ausstattung des Zimmers mit Wärmelampe im Bad und dimmbaren Lichtschalter

Cons:

Die Betten sind sehr weich ich bin frühs mit höllischen Rückenschmerzen aufgewacht aber das Problem ist in Amerika generell

2026-04-17 • via Nuitee
K
Kimberly • extended_group • us
10
2026-04-12 • via Nuitee
J
Jill • couple • us
6
I'll pass thanks, spend the extra 100 and stay beachside
Pros:

The bed was comfortable and the fire pits outside were nice to hang out. Proximity to the beach was decent but not for the price.

Cons:

Overpriced for what was offered. Room had a musky moldy smell. Had to run the very loud AC all night to keep cool. Also for what you pay there is no small fridge in the room- yes they let you use the one in the kitchen but when you pay this much, convenience is key. Had to pay an extra $15 for parking which was down the street and then got charged an extra fee that I need to call and follow up on. Won't stay here again.

2026-04-09 • via Nuitee
C
Clementina • couple • us
10
From the staff to the room. It was great.
Pros:

Easy to get too

Cons:

Very clean and private

2026-03-30 • via Nuitee
S
Steven • solo_traveller • us
4
Very disappointed. Waste of money. Will not return.
Pros:

Nothing.

Cons:

The kitchen and fridge were dirty and smelled. The ice maker needed cleaning. The room was ok, but not as clean as reviews advertised. Also with hardwood floors and the doors facing the main courtyard, you could hear every noise from every room. ALL NIGHT LONG. Children screaming and crying all night, people dropping luggage, etc.

2026-03-30 • via Nuitee
G
Graham • couple • us
8
2026-03-27 • via Nuitee
N
Natalie • couple • us
9
Very comfortable and convenient
Pros:

Clean, spacious room, quiet at night. Cookies in lobby

2026-03-27 • via Nuitee
R
Rachel • couple • us
10
Very welcoming and enjoyable.
Pros:

I loved how easy it was to get ahold of staff, prepared goodies for us walking in and out daily, great indoor courtyard area for our bikes. Loved it all.

Cons:

The A/C water spilled over a bit, as we had to keep it running a lot because the room was stuffy without it on, but that was an easy clean up.

2026-03-26 • via Nuitee
R
ray • couple • us
9
Nice location and good value for money.
Pros:

We just had coffee and cookie

Cons:

No comment.

2026-03-24 • via Nuitee
R
Renee • couple • us
10
Pros:

Centrally located near everything.

2026-03-24 • via Nuitee
E
Erin • couple • us
10
Perfect stay for location and comfort, couldn’t have picked a better spot
Pros:

Great location, clean rooms, comfortable beds, even had a portable air conditioner for the hot caused were there!

Cons:

Load in am just because it’s downtown, nothing the inn can do about that

2026-03-23 • via Nuitee
B
Birgit • couple • us
9
Very nice hotel walking distance to warf with very friendly and helpful staff.
Pros:

Unique set up with communal kitchen. Great location, walking distance to the Warf. Nice courtyard and elevator plus parking.

Cons:

Very soft mattress.

2026-03-22 • via Nuitee
V
Vince • couple • us
10
Terrific!
Pros:

Management very helpful and friendly! Place is very clean and quiet.

Cons:

Ice machine appeared too small.

2026-03-21 • via Nuitee
W
William • couple • us
7
Overall very good
Pros:

Very clean and great location. Friendly staff, easy check in.

Cons:

No refrigerator in the room. Very small ice machine in the lobby that ran out of ice. No creamer for the coffee.

2026-03-19 • via Nuitee
C
Cheryl • solo_traveller • us
7
2026-03-19 • via Nuitee
J
jacobson • solo_traveller • us
9
2026-03-15 • via Nuitee
C
Cindy • solo_traveller • us
10
Love it … always stay here when in area!
Pros:

Love it! So easy, clean, getting in, checking out, staff.

Cons:

Wish there was a dinky fridge to hold at least two leftover containers would be ideal

2026-03-08 • via Nuitee