Heartland Hotel Haast

Hotels
7.7 (2780 reviews)
26 Haast-Jackson Bay Road , Haast , nz

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Room service
Business center
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Good location
Cons:
Cleanliness issues
Inconsistent food quality
Amenities lacking in some rooms

Categories

Cleanliness
6.78
Room wasn’t clean in one review.
Service
8.25
Staff were friendly and helpful, with positive dining experiences.
Location
8.79
Excellent location, perfect stopover for travelers.
Room Quality
7.74
Rooms were well laid out, but some lacked amenities.
Amenities
7.27
Some rooms did not have basic amenities like a fridge.
Value for Money
7.73
Decent value, but some guests felt underwhelmed considering the cost.
Food and Beverage
7.28
Mixed reviews on dining experience; some delays noted.
Overall Experience
7.75
A comfortable stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:16

Property Description

Convenient Location
Located just a 5-minute drive from Haast township, Heartland Hotel Haast is nestled in the picturesque region of South Westland. Situated between the stunning West Coast of New Zealand and the southern lakes districts, guests can easily explore the diverse landscapes and attractions nearby.

Varied Accommodation Options
From superior to budget and family rooms, the hotel offers a range of accommodation types to suit every traveler. All rooms are non-smoking and equipped with wireless internet access, ensuring a comfortable stay for guests.

Delicious Dining Experience
Guests can indulge in a culinary delight at the hotel's restaurants, serving breakfast, lunch, and dinner. The menus feature fresh local produce, including game meats and the famous West Coast white bait, providing a true taste of the region.

Ready to experience the beauty of South Westland at Heartland Hotel Haast? Book your stay now and create unforgettable memories.

Important information:

Please note that there is a 1.5% charge when you pay with a credit card.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: HKK

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.7
Based on 2780 reviews
Cleanliness: 6.78
Service: 8.25
Location: 8.79
Room Quality: 7.74
Amenities: 7.27
Value for Money: 7.73
Food and Beverage: 7.28
Overall Experience: 7.75
K
Kim • extended_group • au
7
2026-07-03 • via Nuitee
H
Hardiyanti Putri • extended_group • id
9
2026-07-02 • via Nuitee
J
Julie • extended_group • au
5
Was a convenient stop but extremely cold room
Pros:

It was perfect overnight stop on our journey. Check in was easy and having a restaurant was very handy!

Cons:

My room was freezing! No instructions given on how to adjust heating in room and the temperature dipped overnight and our room was extremely cold in the morning.
Rooms are clean but quite dated. Could do with a freshen up. No refrigerator in room either.

2026-07-01 • via Nuitee
C
CC • solo_traveller • au
8
Pros:

Friendly staff, comfortable room with decent hot full spray shower..

Cons:

Room was warm but unable to reduce heating or open a window to cool room enough for a good sleep.

2026-06-30 • via Nuitee
P
Petr Abda • extended_group • nz
8
Value for the money paid for quick stop on the way through West Coast
Pros:

Room was nice, quiet, warm and comfy. Restaurant and bar open with good beer and snacks. Kettle in the room and tea/coffee.

Cons:

All good

2026-06-30 • via Nuitee
V
Vicki Ensor • couple • nz
9
Brief stop for work and our room and service were great thanks
Pros:

comfortable, clean and tidy with friendly, helpful staff

Cons:

nothing

2026-06-28 • via Nuitee
W
Wendy • couple • nz
7
2026-06-25 • via Nuitee
P
Peter • solo_traveller • nz
8
2026-06-22 • via Nuitee
B
Barbara • solo_traveller • au
10
2026-06-19 • via Nuitee
D
David • family_with_children • au
9
Quiet stop. Great for travelling stop.
Pros:

Very comfortable rooms, close to highway but no noise .proximity to hotel section for meals was great but again no noise transfer.

Cons:

Could not park close to the room. Twenty or thirty metres is significant when you have heavy bags.

2026-06-18 • via Nuitee
L
LYDIA • extended_group • nz
8
On that day, only two households were staying, and we were assigned two adjacent rooms at a 90-degre
Cons:

Please note that there is no refrigerator in the rooms; the fridge is shared and available for public use.

2026-06-17 • via Nuitee
S
Simons • solo_traveller • nz
10
Pros:

excellent food very clean

2026-06-17 • via Nuitee
M
Mark • solo_traveller • nz
5
Ok
Pros:

Location

Cons:

Very tired bldgs

2026-06-16 • via Nuitee
M
Mary • solo_traveller • nz
8
Great price point
Pros:

Great value for money. I was very pleased I chose the bed and breakfast option.

2026-06-15 • via Nuitee
E
Ede • extended_group • nz
4
It's not somewhere I would recommend to stay
Pros:

Smelt like sewage, corners not clean, tv didn't work very well, only 2 ordinary coffee sachets, property is tired looking and needs refurbished

Cons:

Cleanliness in rooms, restaurant, toilets. Clearer signage ie said reception but not Heartland Hotel reception. I was overcharged for breakfast

2026-06-15 • via Nuitee
N
Nick • solo_traveller • nz
3
over priced, not friendly.
Pros:

It was quiet.

Cons:

No electric blankets, even though I had paid, given my bank card details, shown drivers license, when I went to restaurant I had to leave my card behind bar, to run a tab for meal & drinks, not the kind of friendly West Coast service I am used to, fridge was noisey in room all night

2026-06-14 • via Nuitee
S
Steve • solo_traveller • nz
8
Pros:

Great location as we wanted to break up our trip from home to the west coast.
Very good price for a nights stay if you are just wanting a room for the night.
The restaurant and bar on-site was also very good.

Cons:

Room was fairly basic but tidy and clean.
No fridge in room which would have been useful.
Not many TV channels but that was probably reflected in the price as well.

2026-06-13 • via Nuitee
N
Natasha • solo_traveller • nz
7
2026-06-13 • via Nuitee
K
Keisel Lynn • family_with_children • nz
5
2026-06-13 • via Nuitee
P
Pia Ehrl • solo_traveller • ch
7
Pros:

Das inbegriffene Frühstück und der Discount für das Nachtessen. Das Personal im Restaurant war sehr freundlich. Wir konnten Billard spielen.

2026-06-12 • via Nuitee