Heartland Hotel Haast

Hotels
7.7 (2697 reviews)
26 Haast-Jackson Bay Road , Haast , nz

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Family rooms
Safety deposit box
Tour desk
Facilities for disabled guests
Kid meals
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Good location
Cons:
Cleanliness issues
Inconsistent food quality
Amenities lacking in some rooms

Categories

Cleanliness
6.78
Room wasn’t clean in one review.
Service
8.25
Staff were friendly and helpful, with positive dining experiences.
Location
8.79
Excellent location, perfect stopover for travelers.
Room Quality
7.74
Rooms were well laid out, but some lacked amenities.
Amenities
7.27
Some rooms did not have basic amenities like a fridge.
Value for Money
7.73
Decent value, but some guests felt underwhelmed considering the cost.
Food and Beverage
7.28
Mixed reviews on dining experience; some delays noted.
Overall Experience
7.75
A comfortable stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:16

Property Description

Convenient Location
Located just a 5-minute drive from Haast township, Heartland Hotel Haast is nestled in the picturesque region of South Westland. Situated between the stunning West Coast of New Zealand and the southern lakes districts, guests can easily explore the diverse landscapes and attractions nearby.

Varied Accommodation Options
From superior to budget and family rooms, the hotel offers a range of accommodation types to suit every traveler. All rooms are non-smoking and equipped with wireless internet access, ensuring a comfortable stay for guests.

Delicious Dining Experience
Guests can indulge in a culinary delight at the hotel's restaurants, serving breakfast, lunch, and dinner. The menus feature fresh local produce, including game meats and the famous West Coast white bait, providing a true taste of the region.

Ready to experience the beauty of South Westland at Heartland Hotel Haast? Book your stay now and create unforgettable memories.

Important information:

Please note that there is a 1.5% charge when you pay with a credit card.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: HKK

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.7
Based on 2697 reviews
Cleanliness: 6.78
Service: 8.25
Location: 8.79
Room Quality: 7.74
Amenities: 7.27
Value for Money: 7.73
Food and Beverage: 7.28
Overall Experience: 7.75
J
Janet • couple • nz
8
One night stay on the way to West Coast
Pros:

It is close to main road to the west coat . Easy parking and comfy bed, the staff is friendly . Clean and room has the heater ,

Cons:

The bathroom sink is very tiny and the room size is smaller than normal hotel room size , the location isn’t close to town center there isn’t any shops or cafes except for a gas station.

2026-05-02 • via Nuitee
J
John • extended_group • au
10
Pros:

Good staff, great food, real value for money

2026-05-02 • via Nuitee
P
Patrick • solo_traveller • gb
9
Very comfortable stay! Recommended.
Pros:

Very comfortable and pleasant hotel. Staff were welcoming and diner and breakfast in the large dining area were both very good.

Cons:

The washing machine is in need of replacement but a minor detail.

2026-05-02 • via Nuitee
A
Andrew • solo_traveller • au
10
2026-05-02 • via Nuitee
J
Jaswinder Singh • couple • au
10
2026-05-02 • via Nuitee
K
Kevin • family_with_children • de
9
2026-04-30 • via Nuitee
T
Tjetjep Rustandi • couple • id
9
Warm staff, Comfy room and excellent view of surroundings
Pros:

Warm welcome from staff. Cleanliness, more than enough amenities, spacious room, big park space and lovely landscape to observe outside.

Cons:

Back door exit seems not enough sound isolation, little disturbing though

2026-04-29 • via Nuitee
A
Adrian • solo_traveller • nz
10
2026-04-29 • via Nuitee
N
Nick • solo_traveller • nz
9
2026-04-29 • via Nuitee
D
david • couple • nz
9
2026-04-28 • via Nuitee
H
Hurlz1 • solo_traveller • nz
8
Pros:

Have stayed here a few times lately. The staff have been exceptional every time.
Restaurant was very busy and the staff got the meals out pretty fast.

2026-04-28 • via Nuitee
S
Stephen • extended_group • au
8
Pros:

Location and staff

2026-04-28 • via Nuitee
S
Sylvie • solo_traveller • au
7
2026-04-28 • via Nuitee
J
Jane • solo_traveller • au
4
Pros:

The restaurant.

Cons:

No fridge, very basic room for the price.

2026-04-26 • via Nuitee
R
Rolf • couple • de
6
naja
Pros:

Schon ziemlich in die Jahre gekommene Einrichtung. Es war sauber und alles da.

Cons:

Es roch extrem nach Reinigungs- oder Desinfektionsmitteln.

2026-04-26 • via Nuitee
S
Steph • family_with_children • au
7
2026-04-25 • via Nuitee
D
Darrell • couple • nz
10
Great staff, facilities and food. It’s amazing how you run into old friends so great from home.
Pros:

Location

2026-04-25 • via Nuitee
E
elizabeth • couple • au
10
2026-04-25 • via Nuitee
M
Morrison • solo_traveller • nz
1
Pros:

Good shower

Cons:

Cramped, no facilities, noisy fan in bathroom, now we're to put anything down in bathroom, only room to put one case on ledge had to put other on bed and for the price not worth 1/2 of $185,

2026-04-24 • via Nuitee
G
Gillian • solo_traveller • nz
9
Pros:

Great room. The restaurant was awesome food and staff great. Dinner and breakfast will come back

2026-04-24 • via Nuitee