Legacy Te Waonui Hotel Franz Josef

Hotels
9.2 (507 reviews)
3 Wallace Street, State Highway 6 , Franz Josef , nz

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Beautiful location
Staff quality
Cons:
Food quality
Cleanliness issues

Categories

Cleanliness
8.8
Some complaints about room cleanliness and bed bugs.
Service
10
Staff are friendly and professional, enhancing overall experience.
Location
9.8
Wonderful location surrounded by nature, with easy access to attractions.
Room Quality
9.3
Rooms are spacious and well-appointed, though some furniture needs updating.
Amenities
8.8
Amenities were criticized for not matching the room rates.
Value for Money
8.8
Some disappointment with meal quality relative to price.
Food and Beverage
8.3
Mixed reviews on the dining experience; more options preferred.
Overall Experience
9.8
Overall charm of the hotel and location creates a memorable experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:32

Property Description

Luxurious Rainforest Retreat

Organic Luxury: Te Waonui Forest Retreat boasts luxuriously appointed rooms with organic cotton bed sheets and spacious private bathrooms, ensuring a comfortable and eco-friendly stay.

Culinary Delights: Indulge in the best of New Zealand produce at the hotel restaurant, serving delicious breakfast and dinner options that will tantalize your taste buds and provide a true culinary experience.

Adventure Awaits: Located near Franz Josef Glacier, guests can easily access exciting local attractions such as horse trekking, rafting, and quad bike tours, promising an unforgettable and adventurous stay.

Book your stay at Te Waonui Forest Retreat now to experience the perfect blend of luxury, nature, and adventure.

Important information:

Please note that there is a 1.5% charge when you pay with a credit card.

Please note that when booking 5 or more rooms, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AKL

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.2
Based on 507 reviews
Cleanliness: 8.8
Service: 10
Location: 9.8
Room Quality: 9.3
Amenities: 8.8
Value for Money: 8.8
Food and Beverage: 8.3
Overall Experience: 9.8
K
K couple au
8
Perfect for our short stay
Pros:

Location. Dinner was great too as was the spa.

2026-03-17 via Nuitee
T
Tjo19621 Couples
10
Wonderful
Pros:

Wonderful stay at thr Legacy. Great location. Probably the best hotel in Franz Josef. Staff were outstanding. Went out of their way to make our stay special.

2026-03-14 via Tripadvisor
S
Schoenlaub family_with_children ch
8
merci pour l hebergement le lieu et le service
Pros:

hebergement et personnel
pas la restauration !
le soir le diner etait inclus dans le prix de la chambre assez cher et nous avons mange chacun une pizza, il ne restait pas fgrand chose comme salade ni fruits et gateaux pas appétisssants..
petit dej ok sans plus

Cons:

toute la restauration

2026-03-11 via Nuitee
C
Catherine couple gb
4
Disappointed at having spent so much money on a hotel room that fell far short of our expectations
Pros:

Friendly staff

Cons:

The room was very dated.
Extremely poor value for money.
Food mediocre.

2026-03-09 via Nuitee
T
Turkey007 Couples Brighton and Hove, East Sussex, England
8
Lovely hotel in a gorgeous setting.
Pros:

Fantastic location in the settlement of Franz Josef. The hotel is surrounded by rainforest vegetation and has some stunning views of the mountains. The rooms are a little dated but they are large and comfortable. Food in both the Canopy restaurant and the more casual area was a very high standard. Reception staff were friendly but I have to be honest and say we were disappointed with the service both nights in the two dining areas. On the second night we were given our bill before asking for it twice as if they could not wait to get rid of us and it was not even 9pm. NZ is an incredibly early eating country, goodness knows what Italians and Spanish would make of it !! However, this would not put me off staying here and perhaps we are being a little harsh.

2026-03-08 via Tripadvisor
B
Bernhard couple de
6
Pros:

Lage

Cons:

Viel zu teuer im Vergleich zu anderen Hotels , in denen wir waren
Essen mittelmäßig, unter dem gehobenen Schnitt, den wir in Neuseeland genossen haben

2026-03-08 via Nuitee
B
Blaise couple ch
9
Un bel endroit pour se ressourcer
Pros:

La situation, l'environnement et surtout la végétation entourant l'hôtel

Cons:

L'ajout d'une piscine chauffée serait top, mais pas nécessaire

2026-03-05 via Nuitee
E
Elisabeth extended_group fr
8
Beautiful hotel in lush location
Pros:

Large room and nicely decorated and appointed hotel. The location is perfect and the landscape around is very green and lush. It makes things simple to have half-board so that dinner is included in the reservation.

Cons:

The serving staff in the restaurant for dinner was woefully under-trained and amateurish for this standing of hotel. They did not know how to serve wine or properly take care of guests. It's a disappointment that a hotel like this does not have a gym or more facilities.

2026-03-04 via Nuitee
S
sophiepM5677MJ Family
10
Amazing massage
Pros:

The hotel is lovely in itself but it also offers massages you can book in the lobby. Ranzim was my masseuse and was amazing. The massage was very professional and extremely relaxing - would definitely recommend.

2026-03-02 via Tripadvisor
J
julib907 Couples
8
Wonderful products to try in guest bathrooms.
Pros:

Pleasant one-night stay despite a large tour bus of guests utilizing same hotel.
Delicious dinner served in downstairs bar: open fire pizza oven and grilled entrees were prepared with detail and enjoyed in a relaxed setting. Buffet breakfast was abundant and appreciated before another travel day. Best part of stay was trying the bath products in guest rooms: lovely aroma!

2026-03-01 via Tripadvisor
B
Bruno couple fr
8
Scenic
Cons:

Contrôle de l’AirCon

2026-02-28 via Nuitee
E
Edry couple us
10
2026-02-27 via Nuitee
L
Lynn couple au
9
2026-02-25 via Nuitee
C
cherylgC1949QB Couples
10
Amazing Spa Massage
Pros:

Stayed for 3 nights - enjoyed the property- staff helpful & food was good
Highlight was having a couples massage with Flo & Ranzin - Best Ever!!!

2026-02-24 via Tripadvisor
I
Ilya family_with_children ae
7
2026-02-24 via Nuitee
S
Sara couple se
5
2026-02-23 via Nuitee
F
Fam F couple nl
9
Pros:

Mooi en schoon hotel, vriendelijk personeel. Eten was heerlijk metname diner.

Cons:

Ontbijt paste niet bij de rest van de ambiance. Was redelijk karig qua keuze metname kaas en vleeswaren.

2026-02-23 via Nuitee
N
neera extended_group au
10
2026-02-22 via Nuitee
T
Texanmaori Friends getaway
10
Tino Mīharo - Amazing
Pros:

The most amazing place, the staff are amazing and always willing to help. To be honest, I loved my room so much I didn't want to leave and go and do anything. The view from the entrance to the deck was exactly that Te Waonui ō Tane. Tane Mahuta's domain. Clean, fun and the most comfortable beds.
He mihi nui ki a koutou katoa.

2026-02-17 via Tripadvisor
R
Road01724424916 Friends getaway
10
Awesome!
Pros:

It was in beautiful forest surroundings. Close to town which is probably a 5-10 min walk. The hotel was top notch in all areas. Our room was lovely with beds that were comfy as. The bathroom was setup for luxury and pampering. I heard the hot tubs and massages were to die for! Service was outstanding and friendly. Staff couldn't do enough for you, so 10/10 for friendliness and comfort. Would stay there again!

Waiharakeke Crew.

2026-02-15 via Tripadvisor